BULANIK DEMATEL YAKLAŞIMI İLE PROJE BAŞARISINA ETKİ EDEN KRİTİK FAKTÖRLERİN DEĞERLENDİRİLMESİ

Öz

İşletmelerin gelecek planlarını oluştururken değerlendirmesi gereken stratejik konulardan birisi proje yönetimidir ve projelerin başarılı bir şekilde yürütülmeleri gerekmektedir. Projelerin başarısına etki eden birçok kritik faktör bulunmaktadır. Başarı faktörleri günümüz koşullarında maliyet, kalite, zaman gibi klasik değerlendirme kriterlerinin ötesine geçmiş durumdadır. Proje başarısına etki eden faktörlerin değerlendirilmesi karar vericilerin çok sayıda kriteri birlikte değerlendirmesini gerektiren çok kriterli karar verme (ÇKKV) problemi olarak tanımlanabilmektedir. Bu kapsamda çalışmanın amacı proje başarısında etkili olan kritik faktörlerin belirlenerek, bu faktörlerin önem derecesinin ÇKKV tekniklerinden Bulanık DEMATEL (Decision Making Trial and Evaluation Laboratory) yöntemi ile değerlendirilmesidir. Çalışmada literatüre uygun olarak başarı faktörleri belirlenmiş ve uzman görüşleri yardımıyla bunların değerlendirilmesi sağlanmıştır. Bulanık DEMATEL yöntemi ile yapılan örnek uygulamada kritik başarı faktörleri arasındaki ilişkiler ortaya çıkarılarak, önem düzeyleri belirlenmiş ve sıralanmıştır.

Anahtar Kelimeler

• Proje Yönetimi
• Kritik Başarı Faktörleri
• Bulanık DEMATEL

EVALUATION OF CRITICAL FACTORS EFFECTING PROJECT SUCCESS WITH FUZZY DEMATEL APPROACH

Öz

Project management is one of the strategic issues that businesses should consider when creating their future plans, and projects need to be carried out successfully. There are many critical factors that influence the success of projects. In today's conditions, success factors go beyond the classical evaluation criteria such as cost, quality and time. The evaluation of the factors that affect the success of the project can be defined as a multi criteria decision making (MCDM) problem that requires decision makers to evaluate multiple criteria together. In this context, the aim of the study is to determine the critical factors that are effective in the success of the project and to evaluate the significance of these factors by using the Fuzzy DEMATEL (Decision Making Trial and Evaluation Laboratory) method. In the study, success factors are determined in accordance with the literature and their evaluation is provided with the help of expert opinions. The relationship between critical success factors are found by using fuzzy DEMATEL method and importance levels are determined and listed.

Anahtar Kelimeler

• Project Management
• Critical Success Factors
• Fuzzy DEMATEL

Kaynakça

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