BibTex RIS Kaynak Göster

ADOPTION OF E-DECLARATION SYSTEM IN TURKEY: AN EMPIRICAL ASSESSMENT WITH THE EXTENDED TECHNOLOGY ACCEPTANCE MODEL

Yıl 2009, Cilt: 10 Sayı: 1, 134 - 147, 01.01.2009

Öz

In this study, modern application of Information and Communication Technologies ICT ’s in Turkish Tax Management System has been investigated and the major reason behind technology adoption behaviors of Certified Public Accountants CPAs has been assessed by using Extended Technology Acceptance Model E-TAM . The study first discusses electronic tax declaration system, and then empirically tests acceptance levels of CPAs by using Structural Equation Modeling. The study employs socio psychological theories to assess individual attitudes and perceptions of technology adoption process of CPAs. Although there are number of studies in international literature on adoption of electronic tax declaration systems, very limited empirical studies exist in Turkish literature

Kaynakça

  • AZJEN, I. (1988). Attitudes, personality and behavior, Dorsey Press, Chicago, IL.
  • BARNES, S.J., VIDGEN, R.T. (2006). Data triangulation - a case study in e- government, Information & Management, 43, 767–777. ss.
  • BEYLİK, A. (2004). Vergi yönetiminde gelişmeler: E-beyanname, Vergi Dünyası, Sayı 279, Kasım.
  • CHANG, I.C., LI, Y.C., HUNG, W.F., HWANG, H.G. (2005). An empirical study on the impact of quality antecedents on tax payers’ acceptance of Internet tax- filing systems, Government Information Quarterly, 22, 389-410. ss.
  • CHAU, Y.K., HU, J.H. (2001). Information Technology acceptance by individual professionals: A model comparison approach, Decision Sciences, 32 (4), 699- 718. ss.
  • DAVIS, F.D. (1989). Perceived usefulness, perceived ease of use and user acceptance of Information Technology, MIS Quarterly, 13 (3), 319-339. ss.
  • DELUCIA, G. (2000). Electronic tax systems ease filing, American City & County, October, 115 (14), 12. s.
  • DPT, (2006). Ekonomik ve sosyal sektörlerdeki gelişmeler raporu, Sekizinci Beş Yıllık Kalkınma Planı (2001-2005) 2005 Yılı Programı Destek Çalışmaları, Ankara: DPT.
  • FISHBEIN, M., AJZEN, I. (1975). Belief, attitude, intention and behavior: An introduction to theory and research, MA: Addison-Wesley, Reading.
  • FU, J., CHAO, W. FARN, C. (2004). Determinants of taxpayers’ adoption of electronic filing methods in Taiwan: An exploratory study, Journal of Government Information, 30, 658-683. ss.
  • FU, J-R, FARN, C.K. CHAO, W.P. (2006). Acceptance of electronic tax filing: A study of taxpayer intentions, Information & Management, 43, 109-126. ss.
  • GIB, (2007). Vergimi kolayca nasıl öderim?, [Erişim Adresi]: <http://www. gib.gov.tr/fileadmin/beyannamerehberi/vergimi_kolayca_nasil_oderim.pdf>, [Erişim tarihi: 17.06.2007].
  • GİB, (2007b). Gelir idaresi başkanlığı 2006 yılı idare faaliyet raporu, Nisan, Ankara: Gelir İdaresi Başkanlığı Yayını.
  • HANSFORD, A., LYMER, A., PILKINGTON, C. (2006). IT adoption strategies and their application to e-filing self-assessment tax returns: The case of the UK, eJournal of Tax Research, 4 (1), August, 79-96. ss.
  • HATCHER, L. (1994). A step by step approach to using the SAS system for factor analysis and Structural Equation Modeling, Cary, N.C.:SAS Institute.
  • HEEKS, R., BAILUR, S. (2007). Analyzing e-government research: Perspectives, philosophies, theories, methods, and practice, Government Information Quarterly, 24, 243–265. ss.
  • HORST, M., KUTTSCHREUTER, M., GUTTELING, J.M. (2007). Perceived usefulness, personal experiences, risk perception and trust as determinants of adoption of e-government services in the Netherlands, Computers in Human Behavior, 23, 1838–1852. ss.
  • HUNG, S.Y., CHANG, C.M. YU, T.J. (2006). Determinants of user acceptance of the e-government services: The case of online tax filing and payment system, Government Information Quarterly, 23, 97-122. ss.
  • JÖRESKOG, K., SÖRBOM, D. (1999). Lisrel 8: user’s referance guide, 2nd ed., Chicago: Scientific Software International.
  • MONEY, W., TURNER, A. (2004). Application of the technology acceptance model to a knowledge management system, Proceedings of the 37th Hawaii International Conference on System Sciences.
  • PETERSEN, J.F., WASHINGTON, K.A. (1993). Why electronic tax filing is hot, Journal of Accountancy, October, 68-70. ss.
  • SEYAL, A., NOAH, M. RAHIM, M. (2002). Determinants of academic use of the internet: Structural equation model, Behavior and Information Technology, 21 (1), 71-86. ss.
  • SRINIVASAN, S., WALTER, R.M. (1995). Electronic tax filing: How is it working?, National Public Accountant, 40 (4), April, 22-27. ss.
  • TAVAKOLIAN, H. (1989). Linking the information technology structure with organizational competitive strategy, MIS Quarterly, 13 (3), 309-317. ss.
  • TAYLOR, S., TODD, P.A. (1995). Understanding information technology usage: A test of competing models, Information Systems Research, 6 (2), 144-176. ss.
  • TITAH, R., BARKI, H. (2005). E-government adoption and acceptance: A literature review, International Journal of Electronic Government Research, 2 (3), 23-57. ss.
  • TURNER, L., APELT, C. (2004). Globalisation, innovation and information sharing in tax systems: The Australian experience of the diffusion and adoption of electronic lodgement, eJournal of Tax Research, 2 (2), 241-269. ss.
  • sıra no’lu VUK genel tebliği. (2005). T.C. Resmi Gazete, (25744, 03 Mart 2005).
  • VENKATESH, V., DAVIS, F.D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal studies, Management Science, 46, 144-176. ss.
  • VERGIPORTALI, (2005). E-beyanname kılavuzu, [Erişim adresi]: <http://www. vergiportali.com/doc/pb/e-beyanname.pdf>, [Erişim tarihi: 04.02.2008].
  • WANG, Y.S. (2002). The adoption of electronic tax filling systems: An empirical study, Government Information Quarterly, 20, 333-352. ss.
  • WAUTERS P., COLCLOUGH, G. (2006). Online availability of public services: How is Europe progressing?, Web Based Survey on Electronic Public Services Report of the 6th Measurement, European Commission, June.
  • YARANLI, I.O. (2005). E-devlet’e doğru ödüllü bir proje: VEDOP Internet vergi dairesi, VIII. Türkiye'de Internet Konferansı, Askeri Müze/Harbiye Kültür Sitesi, 19-21 Aralık 2002, İstanbul, [Erişim adresi]: <http://inet-tr.org.tr/inetconf8/ program/138.html>, [Erişim tarihi: 04.0.8.2005].
  • YILDIRIM, A. (2005). E-beyanname ya da VEDOP etkin bir gelir idaresi için yeterli mi?, Vergi Dünyası, Sayı 281, Ocak.
  • YILDIZ, M. (2007). E-government research-reviewing the literature limitations, and ways forward, Government Information Quarterly, 24, 646-665. ss.

TÜRKİYE’DE E-BEYANNAME SİSTEMİNİN BENİMSENMESİ: GELİŞTİRİLMİŞ TEKNOLOJİ KABUL MODELİ İLE AMPİRİK BİR ÇALIŞMA

Yıl 2009, Cilt: 10 Sayı: 1, 134 - 147, 01.01.2009

Öz

Bu makalede, Türkiye’de elektronik beyanname uygulamalarının meslek mensupları tarafından benimsenmesi ve bu benimsemenin arkasındaki nedenler, Genişletilmiş Teknoloji Kabul Modeli E-TAM ile test edilmektedir. Makalede son yıllarda hızla yaygınlaşan verginin elektronik olarak doldurulması uygulaması tanıtılmakta, e-beyanname adı verilen bu uygulamanın benimsenme düzeyi, E-TAM modeli ile test edilmektedir. E-beyanname sistemlerini kullanma konusunda meslek mensuplarının kişisel niyet ve istekleri, anket yöntemiyle belirlenmekte ve sosyal psikolojik teoriler kullanılarak Yapısal Eşitlik Modeli ile ampirik olarak test edilmektedir. Uluslararası literatürde elektronik beyanname uygulamasının benimsenme düzeyi ile ilgili akademik çalışmalar yapılmış olsa bile, Türkçe literatürde şimdiye kadar bu konuda birincil veri kullanılarak yapılmış ampirik bir akademik çalışmaya rastlanmamıştır.

Kaynakça

  • AZJEN, I. (1988). Attitudes, personality and behavior, Dorsey Press, Chicago, IL.
  • BARNES, S.J., VIDGEN, R.T. (2006). Data triangulation - a case study in e- government, Information & Management, 43, 767–777. ss.
  • BEYLİK, A. (2004). Vergi yönetiminde gelişmeler: E-beyanname, Vergi Dünyası, Sayı 279, Kasım.
  • CHANG, I.C., LI, Y.C., HUNG, W.F., HWANG, H.G. (2005). An empirical study on the impact of quality antecedents on tax payers’ acceptance of Internet tax- filing systems, Government Information Quarterly, 22, 389-410. ss.
  • CHAU, Y.K., HU, J.H. (2001). Information Technology acceptance by individual professionals: A model comparison approach, Decision Sciences, 32 (4), 699- 718. ss.
  • DAVIS, F.D. (1989). Perceived usefulness, perceived ease of use and user acceptance of Information Technology, MIS Quarterly, 13 (3), 319-339. ss.
  • DELUCIA, G. (2000). Electronic tax systems ease filing, American City & County, October, 115 (14), 12. s.
  • DPT, (2006). Ekonomik ve sosyal sektörlerdeki gelişmeler raporu, Sekizinci Beş Yıllık Kalkınma Planı (2001-2005) 2005 Yılı Programı Destek Çalışmaları, Ankara: DPT.
  • FISHBEIN, M., AJZEN, I. (1975). Belief, attitude, intention and behavior: An introduction to theory and research, MA: Addison-Wesley, Reading.
  • FU, J., CHAO, W. FARN, C. (2004). Determinants of taxpayers’ adoption of electronic filing methods in Taiwan: An exploratory study, Journal of Government Information, 30, 658-683. ss.
  • FU, J-R, FARN, C.K. CHAO, W.P. (2006). Acceptance of electronic tax filing: A study of taxpayer intentions, Information & Management, 43, 109-126. ss.
  • GIB, (2007). Vergimi kolayca nasıl öderim?, [Erişim Adresi]: <http://www. gib.gov.tr/fileadmin/beyannamerehberi/vergimi_kolayca_nasil_oderim.pdf>, [Erişim tarihi: 17.06.2007].
  • GİB, (2007b). Gelir idaresi başkanlığı 2006 yılı idare faaliyet raporu, Nisan, Ankara: Gelir İdaresi Başkanlığı Yayını.
  • HANSFORD, A., LYMER, A., PILKINGTON, C. (2006). IT adoption strategies and their application to e-filing self-assessment tax returns: The case of the UK, eJournal of Tax Research, 4 (1), August, 79-96. ss.
  • HATCHER, L. (1994). A step by step approach to using the SAS system for factor analysis and Structural Equation Modeling, Cary, N.C.:SAS Institute.
  • HEEKS, R., BAILUR, S. (2007). Analyzing e-government research: Perspectives, philosophies, theories, methods, and practice, Government Information Quarterly, 24, 243–265. ss.
  • HORST, M., KUTTSCHREUTER, M., GUTTELING, J.M. (2007). Perceived usefulness, personal experiences, risk perception and trust as determinants of adoption of e-government services in the Netherlands, Computers in Human Behavior, 23, 1838–1852. ss.
  • HUNG, S.Y., CHANG, C.M. YU, T.J. (2006). Determinants of user acceptance of the e-government services: The case of online tax filing and payment system, Government Information Quarterly, 23, 97-122. ss.
  • JÖRESKOG, K., SÖRBOM, D. (1999). Lisrel 8: user’s referance guide, 2nd ed., Chicago: Scientific Software International.
  • MONEY, W., TURNER, A. (2004). Application of the technology acceptance model to a knowledge management system, Proceedings of the 37th Hawaii International Conference on System Sciences.
  • PETERSEN, J.F., WASHINGTON, K.A. (1993). Why electronic tax filing is hot, Journal of Accountancy, October, 68-70. ss.
  • SEYAL, A., NOAH, M. RAHIM, M. (2002). Determinants of academic use of the internet: Structural equation model, Behavior and Information Technology, 21 (1), 71-86. ss.
  • SRINIVASAN, S., WALTER, R.M. (1995). Electronic tax filing: How is it working?, National Public Accountant, 40 (4), April, 22-27. ss.
  • TAVAKOLIAN, H. (1989). Linking the information technology structure with organizational competitive strategy, MIS Quarterly, 13 (3), 309-317. ss.
  • TAYLOR, S., TODD, P.A. (1995). Understanding information technology usage: A test of competing models, Information Systems Research, 6 (2), 144-176. ss.
  • TITAH, R., BARKI, H. (2005). E-government adoption and acceptance: A literature review, International Journal of Electronic Government Research, 2 (3), 23-57. ss.
  • TURNER, L., APELT, C. (2004). Globalisation, innovation and information sharing in tax systems: The Australian experience of the diffusion and adoption of electronic lodgement, eJournal of Tax Research, 2 (2), 241-269. ss.
  • sıra no’lu VUK genel tebliği. (2005). T.C. Resmi Gazete, (25744, 03 Mart 2005).
  • VENKATESH, V., DAVIS, F.D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal studies, Management Science, 46, 144-176. ss.
  • VERGIPORTALI, (2005). E-beyanname kılavuzu, [Erişim adresi]: <http://www. vergiportali.com/doc/pb/e-beyanname.pdf>, [Erişim tarihi: 04.02.2008].
  • WANG, Y.S. (2002). The adoption of electronic tax filling systems: An empirical study, Government Information Quarterly, 20, 333-352. ss.
  • WAUTERS P., COLCLOUGH, G. (2006). Online availability of public services: How is Europe progressing?, Web Based Survey on Electronic Public Services Report of the 6th Measurement, European Commission, June.
  • YARANLI, I.O. (2005). E-devlet’e doğru ödüllü bir proje: VEDOP Internet vergi dairesi, VIII. Türkiye'de Internet Konferansı, Askeri Müze/Harbiye Kültür Sitesi, 19-21 Aralık 2002, İstanbul, [Erişim adresi]: <http://inet-tr.org.tr/inetconf8/ program/138.html>, [Erişim tarihi: 04.0.8.2005].
  • YILDIRIM, A. (2005). E-beyanname ya da VEDOP etkin bir gelir idaresi için yeterli mi?, Vergi Dünyası, Sayı 281, Ocak.
  • YILDIZ, M. (2007). E-government research-reviewing the literature limitations, and ways forward, Government Information Quarterly, 24, 646-665. ss.
Toplam 35 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Araştırma Makalesi
Yazarlar

Aykut Hamit Turan Bu kişi benim

Ferhat Başkan Özgen Bu kişi benim

Yayımlanma Tarihi 1 Ocak 2009
Yayımlandığı Sayı Yıl 2009 Cilt: 10 Sayı: 1

Kaynak Göster

APA Turan, A. H., & Özgen, F. B. (2009). TÜRKİYE’DE E-BEYANNAME SİSTEMİNİN BENİMSENMESİ: GELİŞTİRİLMİŞ TEKNOLOJİ KABUL MODELİ İLE AMPİRİK BİR ÇALIŞMA. Doğuş Üniversitesi Dergisi, 10(1), 134-147.