A BIBLIOMETRIC ANALYSIS OF INSURANCE FRAUD RESEARCH: OVERVIEW AND TRENDS

Yıl 2025, Cilt: 26 Sayı: 1, 339 - 358, 24.01.2025

Behlül Ersoy

https://doi.org/10.31671/doujournal.1538261

Öz

Insurance fraud is one of the most significant issues the insurance industry has been struggling with for many years. The financial costs resulting from fraudulent activities disrupt the financial statements of insurance companies and reduce their profitability. Moreover, insurance fraud has a constraining effect on the industry's capacity to provide coverage. Managing catastrophic risks, such as those stemming from natural disasters like earthquakes and floods, becomes more challenging due to the costs imposed by fraud. The impact of insurance fraud on the economy and the sector has attracted the attention of researchers, given its importance. This study aims to provide a comprehensive evaluation of international research in insurance fraud, revealing the current state of the literature and identifying areas for further development. In this context, a bibliometric analysis of the literature on insurance fraud was conducted using the Biblioshiny tool within the Bibliometrix package in R software. The study examined 586 works on insurance fraud published in the Scopus database between 2007 and 2024. The study's findings are shared regarding performance evaluation focused on country, author, work, source, theme, and keywords. According to the results, researchers have shown a significant interest in insurance fraud. Considering the dramatic increase in the number of studies in recent years, this interest is expected to continue in the coming years. The literature predominantly focuses on methods to combat fraud in the automobile and health insurance sectors. However, it has also been observed that there are only a limited number of studies investigating the behavioral reasons behind fraud. Finally, the existing homogeneous and international standards of the insurance system have also been reflected in the factors that increase the impact of the studies. At this point, the studies' authors are central to the literature and essentially participate in international collaboration networks.

Anahtar Kelimeler

Insurance Fraud, Insurance Abuse, Insurance, Bibliometric Analysis, Biblioshiny

SİGORTA SAHTECİLİĞİ ARAŞTIRMALARININ BİBLİYOMETRİK ANALİZİ: GENEL GÖRÜNÜM VE EĞİLİMLER

Öz

Sigorta sahteciliği sigorta sektörünün uzun yıllar mücadele ettiği en temel sorunların başında gelmektedir. Sahtecilik eylemeleri sonucu ortaya çıkan maliyet, sigorta şirketlerinin bilançolarını bozmakta ve karlılıklarını düşürmektedir. Bununla birlikte sigorta sahteciliklerinin sektörün teminat kapasitesi üzerinde de daraltıcı etkisi bulunmaktadır. Deprem, sel gibi doğal afet kaynaklı katastrofik risklerin yönetimi sahteciliğin getirdiği maliyetlerden dolayı zorlaşmaktadır. Sigorta sahteciliğinin ekonomiye ve sektöre etkisinin önemi düzeyinde konu, araştırmacıların da ilgisini çekmektedir. Bu noktada çalışmanın amacı, sigorta sahteciliği alanındaki uluslararası araştırmaların kapsamlı bir değerlendirmesini yaparak, literatürün mevcut durumunu ve gelişim alanlarını ortaya koymaktır. Bu kapsamda R yazılımı Bibliometrix kütüphanesi altyapısıyla kullanılan Biblioshiny yardımıyla sigorta sahteciliğine ilişkin literatürün bibliyometrik analizi yapılmıştır. Çalışmada sigorta sahteciliğini konu alan ve Scopus veri tabanında taranan 2007-2024 yılları arasındaki 586 çalışma incelenmiştir. Buna göre çalışmada sırasıyla ülke, yazar, çalışma, kaynak, tema ve anahtar odaklı performans değerlendirmesine yönelik bulgular paylaşılmıştır. Çalışmanın sonuçlarına göre, sigorta sahteciliğine araştırmacıların ilgisi büyüktür. Son yıllardaki çalışma sayılarındaki dramatik artış dikkate alındığında bu ilginin önümüzdeki yıllarda da devam edeceği tahmin edilmektedir. Literatürün ağırlıkla otomobil ve sağlık sigortacılığı branşlarındaki sahtecilikle mücadele yöntemlerine odaklandığı görülmektedir. Bununla birlikte sahtecilikle mücadelede davranışsal nedenleri araştıran çalışmaların sınırlı sayıda ve kapsamda olduğu da tespit edilmiştir. Son olarak sigortacılık sisteminin mevcut homojen ve uluslararası standartları, çalışmaların etkisini artıran unsurlara da yansımıştır. Bu noktada, literatürde ağırlık merkezi olan çalışmaların yazarları büyük oranda uluslararası iş birliği ağlarının içinde yer almaktadır.

Anahtar Kelimeler

Sigorta Sahteciliği, Sigorta Suistimali, Sigortacılık, Bibliyometrik Analiz, Biblioshiny

Kaynakça

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