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THE IMPACT OF RAPID CHANGES ON SMALL AND MEDIUM- SIZED ENTERPRISES (SMES) IN THE IT SECTOR DUE TO COVID-19

Yıl 2020, Cilt: 2 Sayı: 2, 161 - 183, 30.12.2020

Öz

This research investigates the impact of COVID-19 on the SMEs’ performance. There have been rapid changes in the operations, functionality, leadership, entrepreneurship, job risk and earning. However, there is no conclusive evidence if the SMEs operating in the London has benefited more or adversely affected by the emergence of COVID-19. This cross-sectional research considered 30 SMEs (mainly operating in the IT sector) to investigate the research problem. The quantitative analysis is carried out to attain the mathematical objectivity for establishing the correlation and regression among the variables of interest. Results confirmed that there is strong negative correlation between the COVID-19, and all considered variables, except for the job risk. In other words, the job risk further escalated with the worsen situation of COVID-19. The results also showed that there are some limited advantages such as commute expense and office utility expenses has reduced, however, the work-life-balance has stressed employees further.

Kaynakça

  • Arora, A., Christiani, P., Dreischmeier, R., Libarikian, A., & Yegoryan, H. (2020). Building an e-commerce business: Lessons on moving fast, McKinsey Digital, Available at: https://www.mckinsey.com/~/media/McKinsey/Business%20Functions/McKinsey%20Digital/Our%20Insights/Building%20an%20e%20commerce%20business%20Lessons%20on%20moving%20fast/Building-an-e-commerce-business-Lessons-on-moving-fast.pdf. Last accessed: 22 Sep 2020.
  • BBAMBA (2015). Ethics in Business Research. Available at: https://bba-mba.net/ethics-in-businessresearch.html#:~:text=Ethics%20are%20norms%20or%20standards,and%20our%20relationship%20with%20others.&text=The%20goal%20of%20ethics%20in,This%20objective%20is%20usually%20achieved. Last accessed: 19 Sep 2020
  • Bell, B., Bloom, N., Blundell, J., & Pistagerri, L. (2020). Prepare for large wage cuts if you are younger and work in a small firm | VOX, CEPR Policy Portal, VOX CEPR Poliy Portal, Available at: https://voxeu.org/article/prepare-large-wage-cuts-if-you-are-younger-and-work-small-firm. Last accessed: 19 Sep 2020.
  • Clement, J. (2020). COVID-19 impact on global retail e-commerce site traffic 2019-2020, Statista, Available at: https://www.statista.com/statistics/1112595/covid-19-impact-retail-e-commerce-site-traffic-global/. Last accessed: 19 Sep 2020
  • Columbus, L. (2020). How COVID-19 Is Transforming E-Commerce, Forbes, Available at: https://www.forbes.com/sites/louiscolumbus/2020/04/28/how-covid-19-is-transforming-e-commerce/#515724f23544. Last accessed: 18 Sep 2020
  • Davies, J. (2020). Who is set to benefit from the COVID-19 Outbreak? Telecoms, Available at: https://telecoms.com/503247/who-is-set-to-benefit-from-the-covid-19-outbreak/. Last accessed: 21 Sep 2020.
  • Decker, D., Schiefer, G., Bulander, R. (2006). A SME-suitable Framework for Mobile Services, Specific challenges for small and medium-sized enterprises (SME) in m-business, 1(1), 6-7.
  • ECB (2020). Survey on the Access to Finance of Enterprises in the euro area - October 2019 to March 2020, European Central Bank, Available at: https://www.ecb.europa.eu/stats/ecb_surveys/safe/html/ecb.safe202005~c4b89a43b9.en.html#toc1. Last accessed: 17 Sep 2020.
  • Faizan, R., Haque, A.U., Cockrill, A., & Aston, J. (2019). Females at Strategic Level affecting Logistics Firms' Competitiveness: Qualitative Comparative Analysis, Forum Scientiae Oeconomia, 7(1), 57-71.
  • Fouka, G., & Mantzrorou, M. (2011). What are the Major Ethical Issues in Conducting Research? Is there a Conflict between the Research Ethics and the Nature of Nursing? Health Science Journal, 5(1), 3-14.
  • Hanif, U. (2020). Small businesses use online platforms to sell products, Tribune, Available at: https://tribune.com.pk/story/2217350/2-small-businesses-use-online-platforms-sell-products. Last accessed: 19 Sep 2020
  • Haque, A.U., Aston, J., & Kozlovski, E. (2018). The impact of stressors on organisational commitment of managerial and non-managerial personnel in contrasting economies: Evidences from Canada and Pakistan, International Journal of Business, 23(2),152-168.
  • Haque, A.U., & Aston, J. (2016). A Relationship between Occupational Stress and Organizational Commitment of I.T Sector's Employees in Contrasting Economies. Polish Journal of Management Studies, 14(1), 95-105.
  • Haque, A.U., & Oino, I. (2019). Managerial Challenges for Software Houses related to Work, Worker and Workplace: Stress Reduction and Sustenance of Human Capital, Polish Journal of Management Studies, 19(1), 170-189.
  • Haque, A.U., Nair, S.L.S., & Kucukaltan, B. (2019). Management and Administrative Insight for the Universities: High Stress, Low Satisfaction and No Commitment, Polish Journal of Management Studies, 20(2), 236-255.
  • Haque, A.U., Sher, A., & Urbański, M. (2020). Is he role of authentic leadership effective in managing occupational stress and psychological capita? Forum Scientiae Oeconomia, 8(2), 59-77.
  • Hussain, N., & Asghar, Z. (2019). The correlation between resilience (suppliers' characteristics) and supply chain disruption: Evidence from dairy SMEs in Pakistan, International Journal of Applied Business and Management Studies, 4(2), 73-94.
  • ILO (2020). ILO Monitor: COVID-19 and the world of work, ILO, available at: https://gisanddata.maps.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6. Last accessed: 20 Sep 2020.
  • Ivanov, D. (2020). Viable supply chain model: integrating agility, resilience and sustainability perspectives—lessons from and thinking beyond the COVID-19 pandemic. Annals of Operations Research, 1.
  • Jenkins, T. (2013). Reflections on Kenneth E. Boulding’s The Image: Glimpsing the roots of peace education pedagogy. Journal of Peace Education and Social justice, 7(1), 27-37
  • Jo Iwasaki. (2018). How vision and strategy help small businesses succeed: Governance needs of SMEs. Available at: https://www.accaglobal.com/pk/en/professional-insights/risk/governance-needs-of-smes.html. Last accessed: 20th Sep 2020
  • Kent, C. A., Sexton, D. L., & Vesper, K. H. (2009). Encyclopedia of Entrepreneurship. Available: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=1496225. Last accessed: 20th Sep 2020.
  • Kot, S., Haque, A.U., and Baloch, A. (2020). Supply Chain Management in SMEs: Global Perspective, Montenegrin Journal of Economics, 16(1), 87-104.
  • Kot, S., Haque, A.U., & Kozlovski, E. (2019). Strategic SCM’s Mediating Effect on the Sustainable Operations: Multinational Perspective, Organizacija, 52(3), 219-235.
  • Kot, S., Haque, A.U., and Kozlovski, E. (2019). Mediating Effect of Strategic Supply Chain Management on Social and Environmental Sustainability: Evidence from SMEs of Canada, Iran and Turkey, International Journal of Supply Chain Management, 8(6), 105-117.
  • Li, C., & Lalani, F. (2020). The COVID-19 pandemic has changed education forever. This is how, World Economic Forum, Available at: https://www.weforum.org/agenda/2020/04/coronavirus-education-global-covid19-online-digital-learning/. Last accessed: 22 Sep 2020.
  • Lin, J., & Lanng, C. (2020). Here's how global supply chains will change after COVID-19, World Economic Forum, Available at: https://www.weforum.org/agenda/2020/05/this-is-what-global-supply-chains-will-look-like-after-covid-19/. Last accessed: 20 Sep 2020
  • Market Data Forecast (2020). Impacts of COVID-19 on the Information Technology (IT) industry, Available at: https://www.marketdataforecast.com/blog/impacts-of-covid19-on-information-technology-industry. Last accessed: 20 Sep 2020.
  • McKinsey (2020). How to rebuild and reimagine jobs amid the coronavirus crisis, Available at: https://www.mckinsey.com/industries/public-sector/our-insights/how-to-rebuild-and-reimagine-jobs-amid-the-coronavirus-crisis. Last accessed: 15 Sep 2020.
  • McKinsey (2020). Which small businesses are most vulnerable to COVID-19--and when, Available at: https://www.mckinsey.com/featured-insights/americas/which-small-businesses-are-most-vulnerable-to-covid-19-and-when. Last accessed: 18 Sep 2020.
  • Mukhtar, K., Javed, K., Arooj, M., & Sethi, A. (2020). Advantages, Limitations and Recommendations for online learning during COVID-19 pandemic era, Pakistan Journal of Medical Sciences, 36(COVID19-S4), S27-S31.
  • Naylor, J. (1999). Management. Harlow, England: Prentice Hall.
  • OECD. (2020). Coronavirus (COVID-19): SME Policy Responses. Available at: http://www.oecd.org/coronavirus/policy-responses/coronavirus-covid-19-sme-policy-responses-04440101/. Last accessed: 18th Sep 2020
  • Resnik, D. B. (2011). What is ethics in research and why is it important? National Institute of Environmental Health Sciences. Available at: http://www.niehs.nih.gov/research/resources/bioethics/whatis. Last accessed: 17 Sep 2020
  • Roscoe, J.T. (1975). Fundamental Research Statistics for the Behavioural Sciences, 2nd edition. New York: Holt Rinehart and Winston.
  • Saunders, M., Lewis, P., and Thornhill, A. (2013). Research Methods for Business Students. 7th ed, Harlow: Prentice Hall Financial Times.
  • Sekaran, U., & Bougie, R. (2012). Research methods for business: A skill building approach. (6th ed.). West Sussex, UK: John Wiley and Sons.
  • Ślusarczyk, B., & Haque, A.U. (2019). Public services for business environment: challenges for implementing Industry 4.0 in Polish and Canadian logistic enterprises. Administratie si Management Public, (33), 57-76.
  • Ting, D. S. W., Carin, L., Dzau, V., & Wong, T. Y. (2020). Digital technology and COVID-19, Nature Medicine, 26, 259-461.
  • Urbański, M., & Haque, A.U. (2020). Are You Environmentally Conscious Enough to Differentiate between Greenwashed and Sustainable Items? A Global Consumers Perspective, Sustainability, 12(5), 1-26.
  • Ward, S. (2020). What Are SMEs? Available at: https://www.thebalancesmb.com/sme-small-to-medium-enterprise-definition-2947962. Last accessed: 19th Sep 2020
  • Zehra, N., & Faizan, R. (2017). The Impact of Occupational Stress on Employees at Project Based Organizations (PBOs) in Pakistan, International Journal of Applied Business and Management Studies, 2(1), 1-9.

COVID-19’DAN DOLAYI KÜÇÜK VE ORTA BÜYÜKLÜKTE İŞLETMELER (KOBİ) ÜZERİNDEKİ HIZLI DEĞİŞİMLERİN BT SEKTÖRÜ ÜZERİNDEKİ ETKİSİ

Yıl 2020, Cilt: 2 Sayı: 2, 161 - 183, 30.12.2020

Öz

Bu araştırma COVID-19’un KOBİ performanları üzerindeki etkisini ortaya koymaktadır. Operasyonlarda, işlevsellikte, liderlikte, girişimcilikte, iş riskinde ve kazançta hızlı değişiklikler oldu. Bununla birlikte, Londra’da faaliyet gösteren KOBİ’lerin Covid-19’un ortaya çıkışından daha fazla fayda sağladığına ya da olumsuz etkilendiğini dair kesin bir kanıt bulunmamaktadır. Bu kesitsel çalışma, araştırma sorunsalını araştırmak için 30 KOBİ’yi (Çoğunlukla BT sektöründe faaliyet gösteren) dikkate almıştır. Kantitatif analiz, ilgili değişkenler arasında korelasyon ve regresyonun kurulmasına yönelik matematiksel objektifliğine ulaşmak için yapılmaktadır. Sonuçlar, COVID-19 ile iş riski dışında dikkate alınan tüm değişkenler arasında güçlü bir negatif korelasyon olduğunu doğrulamıştır. Bir başka değişle, COVID 19’un kötüleşen durumu ile iş riski daha da arttı. Sonuçlar ayrıca işe gidip gelme gideri gibi bazı sınırlı avantajların olduğunu ve ofis hizmet giderlerinin azaldığını, ancak iş-yaşam dengesinin çalışanları daha da strese soktuğunu gösterdi.

Kaynakça

  • Arora, A., Christiani, P., Dreischmeier, R., Libarikian, A., & Yegoryan, H. (2020). Building an e-commerce business: Lessons on moving fast, McKinsey Digital, Available at: https://www.mckinsey.com/~/media/McKinsey/Business%20Functions/McKinsey%20Digital/Our%20Insights/Building%20an%20e%20commerce%20business%20Lessons%20on%20moving%20fast/Building-an-e-commerce-business-Lessons-on-moving-fast.pdf. Last accessed: 22 Sep 2020.
  • BBAMBA (2015). Ethics in Business Research. Available at: https://bba-mba.net/ethics-in-businessresearch.html#:~:text=Ethics%20are%20norms%20or%20standards,and%20our%20relationship%20with%20others.&text=The%20goal%20of%20ethics%20in,This%20objective%20is%20usually%20achieved. Last accessed: 19 Sep 2020
  • Bell, B., Bloom, N., Blundell, J., & Pistagerri, L. (2020). Prepare for large wage cuts if you are younger and work in a small firm | VOX, CEPR Policy Portal, VOX CEPR Poliy Portal, Available at: https://voxeu.org/article/prepare-large-wage-cuts-if-you-are-younger-and-work-small-firm. Last accessed: 19 Sep 2020.
  • Clement, J. (2020). COVID-19 impact on global retail e-commerce site traffic 2019-2020, Statista, Available at: https://www.statista.com/statistics/1112595/covid-19-impact-retail-e-commerce-site-traffic-global/. Last accessed: 19 Sep 2020
  • Columbus, L. (2020). How COVID-19 Is Transforming E-Commerce, Forbes, Available at: https://www.forbes.com/sites/louiscolumbus/2020/04/28/how-covid-19-is-transforming-e-commerce/#515724f23544. Last accessed: 18 Sep 2020
  • Davies, J. (2020). Who is set to benefit from the COVID-19 Outbreak? Telecoms, Available at: https://telecoms.com/503247/who-is-set-to-benefit-from-the-covid-19-outbreak/. Last accessed: 21 Sep 2020.
  • Decker, D., Schiefer, G., Bulander, R. (2006). A SME-suitable Framework for Mobile Services, Specific challenges for small and medium-sized enterprises (SME) in m-business, 1(1), 6-7.
  • ECB (2020). Survey on the Access to Finance of Enterprises in the euro area - October 2019 to March 2020, European Central Bank, Available at: https://www.ecb.europa.eu/stats/ecb_surveys/safe/html/ecb.safe202005~c4b89a43b9.en.html#toc1. Last accessed: 17 Sep 2020.
  • Faizan, R., Haque, A.U., Cockrill, A., & Aston, J. (2019). Females at Strategic Level affecting Logistics Firms' Competitiveness: Qualitative Comparative Analysis, Forum Scientiae Oeconomia, 7(1), 57-71.
  • Fouka, G., & Mantzrorou, M. (2011). What are the Major Ethical Issues in Conducting Research? Is there a Conflict between the Research Ethics and the Nature of Nursing? Health Science Journal, 5(1), 3-14.
  • Hanif, U. (2020). Small businesses use online platforms to sell products, Tribune, Available at: https://tribune.com.pk/story/2217350/2-small-businesses-use-online-platforms-sell-products. Last accessed: 19 Sep 2020
  • Haque, A.U., Aston, J., & Kozlovski, E. (2018). The impact of stressors on organisational commitment of managerial and non-managerial personnel in contrasting economies: Evidences from Canada and Pakistan, International Journal of Business, 23(2),152-168.
  • Haque, A.U., & Aston, J. (2016). A Relationship between Occupational Stress and Organizational Commitment of I.T Sector's Employees in Contrasting Economies. Polish Journal of Management Studies, 14(1), 95-105.
  • Haque, A.U., & Oino, I. (2019). Managerial Challenges for Software Houses related to Work, Worker and Workplace: Stress Reduction and Sustenance of Human Capital, Polish Journal of Management Studies, 19(1), 170-189.
  • Haque, A.U., Nair, S.L.S., & Kucukaltan, B. (2019). Management and Administrative Insight for the Universities: High Stress, Low Satisfaction and No Commitment, Polish Journal of Management Studies, 20(2), 236-255.
  • Haque, A.U., Sher, A., & Urbański, M. (2020). Is he role of authentic leadership effective in managing occupational stress and psychological capita? Forum Scientiae Oeconomia, 8(2), 59-77.
  • Hussain, N., & Asghar, Z. (2019). The correlation between resilience (suppliers' characteristics) and supply chain disruption: Evidence from dairy SMEs in Pakistan, International Journal of Applied Business and Management Studies, 4(2), 73-94.
  • ILO (2020). ILO Monitor: COVID-19 and the world of work, ILO, available at: https://gisanddata.maps.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6. Last accessed: 20 Sep 2020.
  • Ivanov, D. (2020). Viable supply chain model: integrating agility, resilience and sustainability perspectives—lessons from and thinking beyond the COVID-19 pandemic. Annals of Operations Research, 1.
  • Jenkins, T. (2013). Reflections on Kenneth E. Boulding’s The Image: Glimpsing the roots of peace education pedagogy. Journal of Peace Education and Social justice, 7(1), 27-37
  • Jo Iwasaki. (2018). How vision and strategy help small businesses succeed: Governance needs of SMEs. Available at: https://www.accaglobal.com/pk/en/professional-insights/risk/governance-needs-of-smes.html. Last accessed: 20th Sep 2020
  • Kent, C. A., Sexton, D. L., & Vesper, K. H. (2009). Encyclopedia of Entrepreneurship. Available: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=1496225. Last accessed: 20th Sep 2020.
  • Kot, S., Haque, A.U., and Baloch, A. (2020). Supply Chain Management in SMEs: Global Perspective, Montenegrin Journal of Economics, 16(1), 87-104.
  • Kot, S., Haque, A.U., & Kozlovski, E. (2019). Strategic SCM’s Mediating Effect on the Sustainable Operations: Multinational Perspective, Organizacija, 52(3), 219-235.
  • Kot, S., Haque, A.U., and Kozlovski, E. (2019). Mediating Effect of Strategic Supply Chain Management on Social and Environmental Sustainability: Evidence from SMEs of Canada, Iran and Turkey, International Journal of Supply Chain Management, 8(6), 105-117.
  • Li, C., & Lalani, F. (2020). The COVID-19 pandemic has changed education forever. This is how, World Economic Forum, Available at: https://www.weforum.org/agenda/2020/04/coronavirus-education-global-covid19-online-digital-learning/. Last accessed: 22 Sep 2020.
  • Lin, J., & Lanng, C. (2020). Here's how global supply chains will change after COVID-19, World Economic Forum, Available at: https://www.weforum.org/agenda/2020/05/this-is-what-global-supply-chains-will-look-like-after-covid-19/. Last accessed: 20 Sep 2020
  • Market Data Forecast (2020). Impacts of COVID-19 on the Information Technology (IT) industry, Available at: https://www.marketdataforecast.com/blog/impacts-of-covid19-on-information-technology-industry. Last accessed: 20 Sep 2020.
  • McKinsey (2020). How to rebuild and reimagine jobs amid the coronavirus crisis, Available at: https://www.mckinsey.com/industries/public-sector/our-insights/how-to-rebuild-and-reimagine-jobs-amid-the-coronavirus-crisis. Last accessed: 15 Sep 2020.
  • McKinsey (2020). Which small businesses are most vulnerable to COVID-19--and when, Available at: https://www.mckinsey.com/featured-insights/americas/which-small-businesses-are-most-vulnerable-to-covid-19-and-when. Last accessed: 18 Sep 2020.
  • Mukhtar, K., Javed, K., Arooj, M., & Sethi, A. (2020). Advantages, Limitations and Recommendations for online learning during COVID-19 pandemic era, Pakistan Journal of Medical Sciences, 36(COVID19-S4), S27-S31.
  • Naylor, J. (1999). Management. Harlow, England: Prentice Hall.
  • OECD. (2020). Coronavirus (COVID-19): SME Policy Responses. Available at: http://www.oecd.org/coronavirus/policy-responses/coronavirus-covid-19-sme-policy-responses-04440101/. Last accessed: 18th Sep 2020
  • Resnik, D. B. (2011). What is ethics in research and why is it important? National Institute of Environmental Health Sciences. Available at: http://www.niehs.nih.gov/research/resources/bioethics/whatis. Last accessed: 17 Sep 2020
  • Roscoe, J.T. (1975). Fundamental Research Statistics for the Behavioural Sciences, 2nd edition. New York: Holt Rinehart and Winston.
  • Saunders, M., Lewis, P., and Thornhill, A. (2013). Research Methods for Business Students. 7th ed, Harlow: Prentice Hall Financial Times.
  • Sekaran, U., & Bougie, R. (2012). Research methods for business: A skill building approach. (6th ed.). West Sussex, UK: John Wiley and Sons.
  • Ślusarczyk, B., & Haque, A.U. (2019). Public services for business environment: challenges for implementing Industry 4.0 in Polish and Canadian logistic enterprises. Administratie si Management Public, (33), 57-76.
  • Ting, D. S. W., Carin, L., Dzau, V., & Wong, T. Y. (2020). Digital technology and COVID-19, Nature Medicine, 26, 259-461.
  • Urbański, M., & Haque, A.U. (2020). Are You Environmentally Conscious Enough to Differentiate between Greenwashed and Sustainable Items? A Global Consumers Perspective, Sustainability, 12(5), 1-26.
  • Ward, S. (2020). What Are SMEs? Available at: https://www.thebalancesmb.com/sme-small-to-medium-enterprise-definition-2947962. Last accessed: 19th Sep 2020
  • Zehra, N., & Faizan, R. (2017). The Impact of Occupational Stress on Employees at Project Based Organizations (PBOs) in Pakistan, International Journal of Applied Business and Management Studies, 2(1), 1-9.
Toplam 42 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme
Bölüm Araştırma Makaleleri
Yazarlar

Michael Okumagba Bu kişi benim

Mojdeh Mehrganrad Bu kişi benim

Yayımlanma Tarihi 30 Aralık 2020
Yayımlandığı Sayı Yıl 2020 Cilt: 2 Sayı: 2

Kaynak Göster

APA Okumagba, M., & Mehrganrad, M. (2020). THE IMPACT OF RAPID CHANGES ON SMALL AND MEDIUM- SIZED ENTERPRISES (SMES) IN THE IT SECTOR DUE TO COVID-19. Economics Business and Organization Research, 2(2), 161-183.