HİZMETKAR LİDERLİK VE ÇALIŞANLARIN BİLGİ SAKLAMA DAVRANIŞI İLİŞKİSİNDE: ÖZ YETERLİLİĞİN ARACI ROLÜ

Öz

Bu çalışmanın temel amacı, hizmetkâr liderliğin hemşirelerin bilgiyi gizleme eğilimi üzerindeki etkisini Erzincan'da seçilmiş bir sağlık kurumu bağlamında değerlendirmektir. Araştırma hipotezlerini değerlendirmek için uygun örnekleme tekniği kullanılmış ve ilgili kaynaklardan iki farklı zaman aralığında veri toplanmıştır. İlk veri toplama aşamasında hemşirelerden alınan 400 geçerli ve eksiksiz yanıttan oluşan nihai bir örneklem elde edilmiş ve bunlar daha sonra SPSS sürüm 25 kullanılarak analiz edilmiştir. Bulgularımız, hemşireler arasında hizmetkâr liderlik ile bilgi saklama davranışı arasında önemli bir ilişki olduğunu ortaya koymuştur. Ayrıca, öz yeterlilik değişkeni, hizmetkâr liderlik ve bilgi saklama eğilimleri arasında kısmi bir aracı olarak ortaya çıkmıştır. Bu araştırma, hem sosyal mübadele hem de lider-üye mübadelesi (LMX) teorilerinin içgörülerinden yararlanarak, bilgi yönetiminin kritik bir bileşeni olan bilgi saklama davranışının hizmetkâr liderlik merceğinden anlaşılmasına katkıda bulunmaktadır.

Anahtar Kelimeler

• Hizmetkâr liderlik
• Bilgi saklama davranışı
• Öz yeterlilik

SERVANT LEADERSHIP AND EMPLOYEES’ KNOWLEDGE HIDING BEHAVIOR: TESTING MEDIATING ROLE OF SELF-EFFICACY

Öz

The fundamental objective of this study was to assess the effect of servant leadership on nurses' tendency to conceal knowledge in the context of a selected healthcare institution in Erzincan, Turkey. In order to evaluate the research hypotheses, we used a convenient sampling technique and collected data at two different time intervals from relevant sources. The initial data collection phase yielded a final sample of 400 valid and complete responses from nurses, which we subsequently analyzed using SPSS version 25. Our findings exposed a important relationship between servant leadership and knowledge withholding behaviour among nurses. Furthermore, the variable of self-efficacy emerged as a partial mediator between servant leadership and knowledge-hiding tendencies. This research donates to the understanding of knowledge-hiding behaviour, a critical component of knowledge management, through the lens of servant leadership, drawing on insights from both social exchange and leader-member exchange (LMX) theories

Anahtar Kelimeler

• Servant leadership
• Knowledge hiding behavior
• Self-efficacy

Kaynakça

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