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Using Electronic Services Provided by the Ministry of National Education as a Decision Support System: A Grounded Theory Study

Yıl 2022, Sayı: 29, 149 - 178, 31.01.2022

Öz

This study aims to put forward a theory for transforming electronic services provided by the Ministry of National Education and used in the schools into decision support systems within the scope of management information systems. This study is a theoretical study based on qualitative research methods using the interpretive paradigm. School administrators, psychological counselors, and guidance counselors make up the research group on the premise that it is voluntary.In the research, semi-structured interview forms were used as a data collection tool, the answers of the participants were recorded on a voice recorder, the recordings were analyzed and transcribed. Themes were obtained by applying open, axial, and selective coding, which are the steps of theory studies based on content analysis, using the NVivo 10.0 program on the obtained transcripts. In the light of these themes, a general model has been obtained explaining the transformation of management information systems into decision support systems. When the findings were examined, it was seen that the model obtained was similar to the open system theory. Accordingly, "Effective User Interface", "Collective Participation Based Monitoring System" and "Statistical Reporting", which correspond to the elements of open system theory, form the basis of the decision support system model to be applied in schools.

Kaynakça

  • Akbaba-Altun, S. (2000). Okul mudurlerinin bilgi teknolojilerine iliskin gorusleri. Kuram ve Uygulamada Egitim Yonetimi, 37, 46-71.
  • Alter, S. (1980). Decision Support Systems: Current Practice and Continuing Challenges. Massachusetts: Addison-Wesley Publishing Co.
  • Anderson, R. G. (1979). Data Processing and Management Information Systems. (3rd ed.). Plymouth: Macdonald and Evans Ltd.
  • Arslan, V., & Yılmaz, G. (2010). Karar Destek Sistemlerinin Kullanımı İcin Uygun Bir Model Gelistirilmesi. Havacılık ve Uzay Teknolojileri Dergisi, 4(4), 75-82.
  • Aydin, M. (2010). Egitim Yonetimi (Genisletilmis 9. Baskı). Ankara: Hatiboglu Yayınları.
  • Burrell, G., & Morgan, G. (1988). Sociological Paradigms and Organizational Analysis. New Hampshire: Heineman.
  • Bursalioglu, Z. (2002). Okul Yonetiminde Yeni Yapı ve Davranıs (12. Baskı). Ankara: Pegem A Yayıncılık.
  • Bursalioglu, Z. (2010). Egitim Yonetiminde Teori ve Uygulama (9. Baskı). Ankara: Pegem Akademi.
  • Caliskan Zeybekoglu Z. A. (2011) A grounded theory of school as a social system in an Atypical context. Doktora Tezi, Orta Dogu Teknik Universitesi Sosyal Bilimler Enstitusu, Ankara.
  • Cukurcayir, M. A., & Celebi, E. (2009). Bilgi Toplumu ve E-Devletlesme Surecinde Turkiye, ZKU Sosyal Bilimler Dergisi, 5(9), 59-82.
  • Davis, G. B., & Olson, M. H. (1985). Management Information Systems. New York: McGraw Hill.
  • Denzin, N.K. (1997). Interpretive Ethnography: Ethnographic Practices fort he 21st Century. Thousand Oaks, CA: Sage.
  • Erdogan, C., Aydin, İ. ve Akın, U., Demirkasımoglu, N. (2014). Turkiye’de E-Okul Yonetim Bilgi Sisteminin İlkogretim Okulu Mudur Yardımcılarının Goruslerine Gore Degerlendirilmesi. Egitim Bilimleri Arastırmaları Dergisi, 4(1), 113-132.
  • Erturk, H.G., Altınkaynak, S.O., Veziroglu, M., & Erkan, S. (2014). Okul Oncesi Ogretmenlerin Universite Deneyimlerinin Mesleki Yasantılarına Etkisine İliskin Goruslerinin Belirlenmesi. Kastamonu Egitim Dergisi, 22(3), 897-908.
  • Glaser, B. (1978). Theoretical Sensitivity. San Francisco: University of California.
  • Glaser, G. B., & Strauss, L.A. (1967). The Discovery Of Grounded Theory: Strategies For Qualitative Research. Chicago: Aldine Publication.
  • Gul, S., & Ozden, K. (Ekim, 2011). Kurumsal Ogrenme Baglamında Bilgi Haritalama. Endustri Muhendisligi Yazılımları ve Uygulamaları Kongresi’nde sunulmustur. İzmir.
  • Gunay, U. (1993). Din Sosyolojisi Dersleri. Kayseri: Erciyes Universitesi Yayınları.
  • Gunbayi, İ. (2016). Liderlik ve Toplumsal Degisme. N. Guclu ve S. Kosar (Editorler). Egitim Yonetiminde Liderlik (s. 245-282). Ankara: Pegem Akademi
  • Habermas, J. (1987). Knowledge and Human Interests (Cev. Jeremy J. Shapiro). Cambridge: Polity Press (Eserin orijinali 1968 yılında yayınlandı).
  • Hancock, B. (1998). An Introduction to Qualitative Research. Nottingham, UK: Trent Focus Group, Division of General Practice, University of Nottingham.
  • Holt, D. H. (1987). Management Principles and Practices. New Jersey: Prentice-Hall
  • Hoy, W.K., & Miskel, C.G. (2010). Egitim Yonetimi (Cev. S. Turan ve E. Arslanargun). Ankara: Nobel Yayınları.
  • Hu, P.J., Ma, P., Chau, P.Y.K. (1999). Evaluation of user interface designs for information retrieval systems: a computer-based experiment. Decision Support Systems, 27, 125-143.
  • İraz, R., & Zerenler, M. (2008). Turizm İsletmelerinde Yonetim Bilisim Sistemleri Kullanımının Yonetsel Kararlar Uzerindeki Etkisi. Selcuk Universitesi İ.İ.B.F. Sosyal ve Ekonomik Arastırmalar Dergisi, 15, 375-391.
  • Jung, W., & Yim, H.R. (2015). Examining the Indirect Effect of User Interface on the Usability of Smartphone Applications. Advanced Science and Technology Letters, 99, 4-7.
  • Kaban, Z.Y. (1994). Genel Sistem Teorisi ve Sibernetik, Marmara İletisim Dergisi, 8, 219-226.
  • Katz, D., & Kahn, R.L. (1966). The Social Psychology of Organizations. New York: Wiley.
  • Keen, P. G. W. (1980). Decision Support Systems: A Research Perspective. Goran Fick and Ralph H. Sprague (Eds.), Decision Support Systems: Issues and Challenges (s. 23-44). England: Pergamon Press.
  • Kreitner, R. (1983). Management. Boston: Houghton Mifflin Company.
  • Kurtkan, A. (1968). Koy Sosyolojisi. İstanbul: İstanbul Universitesi Yayınları.
  • Kuruuzum, A. (1998). Karar Destek Sistemlerinde Cok Amaclı Yontemler. Antalya: Akdeniz Universitesi Basımevi.
  • Lohse, G.L., & Spiller, P. (1998). Electronic Shopping. Communications of the ACM, 41(7), 81-88.
  • McCamy, J.L. (1947). An Analysis of the Process of Decision-Making. Public Administration Review, 7(1), 40-49.
  • Merriam, S. B. (1998). Qualitative research and case study applications in education. Revised and expanded from case study research in education. San Francisco: Jossey-Bass.
  • Morton, S. M. S. (1971). Management Decision Systems: Computer-Based Support for Decision Making. Massachusetts: Division of Research, Harvard University.
  • Niehoff, K.L (2010). Teachers' professional learning: The role of knowledge management practices. Yayımlanmıs Doktora Tezi, University of Connecticut, Connecticut, USA.
  • O’Brien, J. A. (1993). Management Information Systems: A Managerial End-User Perspective (2nd Ed.). Illinois: Irwin Inc.
  • Ogut, A. (2012). Bilgi Cagında Yonetim (5. Baskı). Ankara: Nobel Yayınları
  • Ozan, M.B., Polat, H., Gunduzalp, S., & Yaras, Z. (2015). Egitim Kurumlarında SWOT Analizi. Turkish Journal of Educational Studies, 2(1), 1-28.
  • Ozata, M. ve Sevinc, İ. (2010). Turk Kamu Yonetiminde Enformasyon sistemleri ve E-Donusum. Konya: Egitim Kitabevi Yayınları.
  • Ozden, Y. (2005). Egitimde yeni degerler: Egitimde donusum (6. Baskı). Ankara: Pegem A.
  • Patton, M.Q., (2014). Qualitative Research & Evaluation Methods: Integrating Theory and Practice (4th ed.). London: SAGE Publishing
  • Sayin, E., & Sen, T. (1996). Yonetim enformasyon Sistemi. Eskisehir: Anadolu Universitesi Yayınları.
  • Simon, H. (1947). Administrative Behaviour. New York: Harper Brothers
  • Simon, H. (1960). New Science of Management Decision. New York: Macmillan.
  • Sonmez, V. (1987). Sevgi Egitimi. Ankara: Safak Matbaası.
  • Sprague, R. H. Jr. (1980). A Framework for the Development of Decision Support Systems. MIS Quarterly, 4(4), 1-26
  • Sprague, R.H. Jr. ve Carlson, E.D. (1986). Building Effective Decision Support Systems. New Jersey: Grolier Computer Science Library.
  • Strauss, A., & Corbin, J. (1990). Basics of Qualitative Research: Grounded Theory Procedures and Techniques. London: Sage Publications.
  • Simsek, S., & Ogut, A. (1998). Planlama Yonetiminin Bolgesel Boyutu: GAP Yonetimi Ornegi. Ataturk Universitesi İktisadi ve İdari Bilimler Dergisi, 12:1-2, 279-300.
  • Thomas, D.H. (2000). The Effect of Interface Design on Item Selection in an Online Catalog, Library Resources & Technical Services, 45(1), 20-46.
  • Uzun, C. (2000). Stratejik Yonetim ve Halkla İliskiler. İzmir: Eylul Yayınları.
  • Yildirim, A., & Simsek, H. (2013). Sosyal Bilimlerde Nitel Arastırma Yontemleri (9. Baskı). Ankara: Seckin Yayıncılık.
Yıl 2022, Sayı: 29, 149 - 178, 31.01.2022

Öz

Kaynakça

  • Akbaba-Altun, S. (2000). Okul mudurlerinin bilgi teknolojilerine iliskin gorusleri. Kuram ve Uygulamada Egitim Yonetimi, 37, 46-71.
  • Alter, S. (1980). Decision Support Systems: Current Practice and Continuing Challenges. Massachusetts: Addison-Wesley Publishing Co.
  • Anderson, R. G. (1979). Data Processing and Management Information Systems. (3rd ed.). Plymouth: Macdonald and Evans Ltd.
  • Arslan, V., & Yılmaz, G. (2010). Karar Destek Sistemlerinin Kullanımı İcin Uygun Bir Model Gelistirilmesi. Havacılık ve Uzay Teknolojileri Dergisi, 4(4), 75-82.
  • Aydin, M. (2010). Egitim Yonetimi (Genisletilmis 9. Baskı). Ankara: Hatiboglu Yayınları.
  • Burrell, G., & Morgan, G. (1988). Sociological Paradigms and Organizational Analysis. New Hampshire: Heineman.
  • Bursalioglu, Z. (2002). Okul Yonetiminde Yeni Yapı ve Davranıs (12. Baskı). Ankara: Pegem A Yayıncılık.
  • Bursalioglu, Z. (2010). Egitim Yonetiminde Teori ve Uygulama (9. Baskı). Ankara: Pegem Akademi.
  • Caliskan Zeybekoglu Z. A. (2011) A grounded theory of school as a social system in an Atypical context. Doktora Tezi, Orta Dogu Teknik Universitesi Sosyal Bilimler Enstitusu, Ankara.
  • Cukurcayir, M. A., & Celebi, E. (2009). Bilgi Toplumu ve E-Devletlesme Surecinde Turkiye, ZKU Sosyal Bilimler Dergisi, 5(9), 59-82.
  • Davis, G. B., & Olson, M. H. (1985). Management Information Systems. New York: McGraw Hill.
  • Denzin, N.K. (1997). Interpretive Ethnography: Ethnographic Practices fort he 21st Century. Thousand Oaks, CA: Sage.
  • Erdogan, C., Aydin, İ. ve Akın, U., Demirkasımoglu, N. (2014). Turkiye’de E-Okul Yonetim Bilgi Sisteminin İlkogretim Okulu Mudur Yardımcılarının Goruslerine Gore Degerlendirilmesi. Egitim Bilimleri Arastırmaları Dergisi, 4(1), 113-132.
  • Erturk, H.G., Altınkaynak, S.O., Veziroglu, M., & Erkan, S. (2014). Okul Oncesi Ogretmenlerin Universite Deneyimlerinin Mesleki Yasantılarına Etkisine İliskin Goruslerinin Belirlenmesi. Kastamonu Egitim Dergisi, 22(3), 897-908.
  • Glaser, B. (1978). Theoretical Sensitivity. San Francisco: University of California.
  • Glaser, G. B., & Strauss, L.A. (1967). The Discovery Of Grounded Theory: Strategies For Qualitative Research. Chicago: Aldine Publication.
  • Gul, S., & Ozden, K. (Ekim, 2011). Kurumsal Ogrenme Baglamında Bilgi Haritalama. Endustri Muhendisligi Yazılımları ve Uygulamaları Kongresi’nde sunulmustur. İzmir.
  • Gunay, U. (1993). Din Sosyolojisi Dersleri. Kayseri: Erciyes Universitesi Yayınları.
  • Gunbayi, İ. (2016). Liderlik ve Toplumsal Degisme. N. Guclu ve S. Kosar (Editorler). Egitim Yonetiminde Liderlik (s. 245-282). Ankara: Pegem Akademi
  • Habermas, J. (1987). Knowledge and Human Interests (Cev. Jeremy J. Shapiro). Cambridge: Polity Press (Eserin orijinali 1968 yılında yayınlandı).
  • Hancock, B. (1998). An Introduction to Qualitative Research. Nottingham, UK: Trent Focus Group, Division of General Practice, University of Nottingham.
  • Holt, D. H. (1987). Management Principles and Practices. New Jersey: Prentice-Hall
  • Hoy, W.K., & Miskel, C.G. (2010). Egitim Yonetimi (Cev. S. Turan ve E. Arslanargun). Ankara: Nobel Yayınları.
  • Hu, P.J., Ma, P., Chau, P.Y.K. (1999). Evaluation of user interface designs for information retrieval systems: a computer-based experiment. Decision Support Systems, 27, 125-143.
  • İraz, R., & Zerenler, M. (2008). Turizm İsletmelerinde Yonetim Bilisim Sistemleri Kullanımının Yonetsel Kararlar Uzerindeki Etkisi. Selcuk Universitesi İ.İ.B.F. Sosyal ve Ekonomik Arastırmalar Dergisi, 15, 375-391.
  • Jung, W., & Yim, H.R. (2015). Examining the Indirect Effect of User Interface on the Usability of Smartphone Applications. Advanced Science and Technology Letters, 99, 4-7.
  • Kaban, Z.Y. (1994). Genel Sistem Teorisi ve Sibernetik, Marmara İletisim Dergisi, 8, 219-226.
  • Katz, D., & Kahn, R.L. (1966). The Social Psychology of Organizations. New York: Wiley.
  • Keen, P. G. W. (1980). Decision Support Systems: A Research Perspective. Goran Fick and Ralph H. Sprague (Eds.), Decision Support Systems: Issues and Challenges (s. 23-44). England: Pergamon Press.
  • Kreitner, R. (1983). Management. Boston: Houghton Mifflin Company.
  • Kurtkan, A. (1968). Koy Sosyolojisi. İstanbul: İstanbul Universitesi Yayınları.
  • Kuruuzum, A. (1998). Karar Destek Sistemlerinde Cok Amaclı Yontemler. Antalya: Akdeniz Universitesi Basımevi.
  • Lohse, G.L., & Spiller, P. (1998). Electronic Shopping. Communications of the ACM, 41(7), 81-88.
  • McCamy, J.L. (1947). An Analysis of the Process of Decision-Making. Public Administration Review, 7(1), 40-49.
  • Merriam, S. B. (1998). Qualitative research and case study applications in education. Revised and expanded from case study research in education. San Francisco: Jossey-Bass.
  • Morton, S. M. S. (1971). Management Decision Systems: Computer-Based Support for Decision Making. Massachusetts: Division of Research, Harvard University.
  • Niehoff, K.L (2010). Teachers' professional learning: The role of knowledge management practices. Yayımlanmıs Doktora Tezi, University of Connecticut, Connecticut, USA.
  • O’Brien, J. A. (1993). Management Information Systems: A Managerial End-User Perspective (2nd Ed.). Illinois: Irwin Inc.
  • Ogut, A. (2012). Bilgi Cagında Yonetim (5. Baskı). Ankara: Nobel Yayınları
  • Ozan, M.B., Polat, H., Gunduzalp, S., & Yaras, Z. (2015). Egitim Kurumlarında SWOT Analizi. Turkish Journal of Educational Studies, 2(1), 1-28.
  • Ozata, M. ve Sevinc, İ. (2010). Turk Kamu Yonetiminde Enformasyon sistemleri ve E-Donusum. Konya: Egitim Kitabevi Yayınları.
  • Ozden, Y. (2005). Egitimde yeni degerler: Egitimde donusum (6. Baskı). Ankara: Pegem A.
  • Patton, M.Q., (2014). Qualitative Research & Evaluation Methods: Integrating Theory and Practice (4th ed.). London: SAGE Publishing
  • Sayin, E., & Sen, T. (1996). Yonetim enformasyon Sistemi. Eskisehir: Anadolu Universitesi Yayınları.
  • Simon, H. (1947). Administrative Behaviour. New York: Harper Brothers
  • Simon, H. (1960). New Science of Management Decision. New York: Macmillan.
  • Sonmez, V. (1987). Sevgi Egitimi. Ankara: Safak Matbaası.
  • Sprague, R. H. Jr. (1980). A Framework for the Development of Decision Support Systems. MIS Quarterly, 4(4), 1-26
  • Sprague, R.H. Jr. ve Carlson, E.D. (1986). Building Effective Decision Support Systems. New Jersey: Grolier Computer Science Library.
  • Strauss, A., & Corbin, J. (1990). Basics of Qualitative Research: Grounded Theory Procedures and Techniques. London: Sage Publications.
  • Simsek, S., & Ogut, A. (1998). Planlama Yonetiminin Bolgesel Boyutu: GAP Yonetimi Ornegi. Ataturk Universitesi İktisadi ve İdari Bilimler Dergisi, 12:1-2, 279-300.
  • Thomas, D.H. (2000). The Effect of Interface Design on Item Selection in an Online Catalog, Library Resources & Technical Services, 45(1), 20-46.
  • Uzun, C. (2000). Stratejik Yonetim ve Halkla İliskiler. İzmir: Eylul Yayınları.
  • Yildirim, A., & Simsek, H. (2013). Sosyal Bilimlerde Nitel Arastırma Yontemleri (9. Baskı). Ankara: Seckin Yayıncılık.
Toplam 54 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Makaleler
Yazarlar

Tayfun Yoruk Bu kişi benim

İlhan Gunbayı Bu kişi benim

Yayımlanma Tarihi 31 Ocak 2022
Yayımlandığı Sayı Yıl 2022 Sayı: 29

Kaynak Göster

APA Yoruk, T., & Gunbayı, İ. (2022). Using Electronic Services Provided by the Ministry of National Education as a Decision Support System: A Grounded Theory Study. Eğitimde Nitel Araştırmalar Dergisi(29), 149-178.
AMA Yoruk T, Gunbayı İ. Using Electronic Services Provided by the Ministry of National Education as a Decision Support System: A Grounded Theory Study. Derginin Amacı ve Kapsamı. Ocak 2022;(29):149-178.
Chicago Yoruk, Tayfun, ve İlhan Gunbayı. “Using Electronic Services Provided by the Ministry of National Education As a Decision Support System: A Grounded Theory Study”. Eğitimde Nitel Araştırmalar Dergisi, sy. 29 (Ocak 2022): 149-78.
EndNote Yoruk T, Gunbayı İ (01 Ocak 2022) Using Electronic Services Provided by the Ministry of National Education as a Decision Support System: A Grounded Theory Study. Eğitimde Nitel Araştırmalar Dergisi 29 149–178.
IEEE T. Yoruk ve İ. Gunbayı, “Using Electronic Services Provided by the Ministry of National Education as a Decision Support System: A Grounded Theory Study”, Derginin Amacı ve Kapsamı, sy. 29, ss. 149–178, Ocak 2022.
ISNAD Yoruk, Tayfun - Gunbayı, İlhan. “Using Electronic Services Provided by the Ministry of National Education As a Decision Support System: A Grounded Theory Study”. Eğitimde Nitel Araştırmalar Dergisi 29 (Ocak 2022), 149-178.
JAMA Yoruk T, Gunbayı İ. Using Electronic Services Provided by the Ministry of National Education as a Decision Support System: A Grounded Theory Study. Derginin Amacı ve Kapsamı. 2022;:149–178.
MLA Yoruk, Tayfun ve İlhan Gunbayı. “Using Electronic Services Provided by the Ministry of National Education As a Decision Support System: A Grounded Theory Study”. Eğitimde Nitel Araştırmalar Dergisi, sy. 29, 2022, ss. 149-78.
Vancouver Yoruk T, Gunbayı İ. Using Electronic Services Provided by the Ministry of National Education as a Decision Support System: A Grounded Theory Study. Derginin Amacı ve Kapsamı. 2022(29):149-78.