Araştırma Makalesi
BibTex RIS Kaynak Göster

THE EFFECT OF WAGE ON PRIVATE SECURITY OFFICERS JOB SATISFACTION AND INTENTION TO QUIT: AN EMPIRICAL STUDY IN TURKEY

Yıl 2020, , 1314 - 1334, 01.07.2020
https://doi.org/10.17755/esosder.616419

Öz

Bu araştırmanın amacı özel güvenlik görevlilerinin iş doyumu ile işten ayrılma niyeti tutumlarında aldıkları ücrete göre farklılaşma olup olmadığını istihdam şekilleri (Kamu-Özel sektör) bağlamında test etmektir. Araştırmanın evrenini İstanbul’da çalışan özel güvenlik görevlileri oluşturmaktadır. Araştırmada tesadüfi örneklem kullanılmıştır. Nicel paradigma çerçevesinde gerçekleştirilen çalışmada uygulanan anket neticesinde analize uygun 6249 veri araştırmaya dahil edilmiştir. Araştırmada Weiss vd. (1967) tarafından geliştirilen Minnesota İş Doyum Ölçeği ve Scott vd. (1999) tarafından geliştirilen İşten Ayrılma Niyeti Ölçeği kullanılmıştır. Araştırma sonuçlarına göre, her kademe ücret artışında, özel sektörde istihdam edilen özel güvenlik görevlilerinin iş doyumu ve işten ayrılma niyetlerinde istatistiksel olarak anlamlı farklılık oluştuğu; kamuda istihdam edilen özel güvenlik görevlilerinin işten ayrılma niyetlerinde her kademe ücret artışında istatistiksel olarak anlamlı farklılık oluştuğu, ancak iş doyumlarında sadece en üst kademe ücret artışında istatistiksel olarak anlamlı fark oluştuğu tespit edilmiştir. 


Bu makale için 03-01-2021 tarihinde bir düzeltme yayınlandı. https://dergipark.org.tr/tr/pub/esosder/issue/59256/855029 

Kaynakça

  • Akova, O., Tanrıverdi, H. and Kahraman, O.C. (2015). Otel işletmelerinde işgören devir hızına etki eden risk faktörlerinin belirlenmesine yönelik bir araştırma. Süleyman Demirel Üniversitesi Vizyoner Dergisi, 6(12), 87-107.
  • Allen, T.D. (2006). Rewarding good citizens: The relationship between citizenship behavior, gender, and organizational rewards. Journal of Applied Social Psychology, 36 (1), 120-143.
  • Armstrong, M. (2006). A Handbook of Human resource Management Practice, Tenth Edition, Kogan Page Publishing, London.
  • Avcı, N. and Küçükusta, D. (2009). Konaklama işletmelerinde örgütsel öğrenme, örgütsel bağlılık ve işten ayrılma eğilimi arasındaki ilişki. Anatolia: Turizm Araştırmaları Dergisi, 20(1), 33-44.
  • Ay, F. Ünal, Ö., Amarat, M. and Hekim, S. (2018). İstihdam şekillerine göre örgütsel adalet algılaması: Üniversite hastanesi örneği. İş ve İnsan Dergisi, 5 (1), 33-46.
  • Aydıntan, B. and Koç, H. (2016). The Relationship between Job Satisfaction and Life Satisfaction: An Empirical Study on Teachers. International Journal of Business and Social Science, 7 (10), 72-80.
  • Aylan, S. (2012). Organizasyonlarda psikolojik şiddet (mobbing) ve işten ayrılma niyeti arasındaki ilişkiyi tespit etmeye yönelik konaklama işletmelerinde bir uygulama. (Unpublished Master Thesis). Ankara: Gazi Üniversitesi Eğitim Bilimleri Enstitüsü.
  • Benligiray, S. (2013). İş değerlemesi ve ücret yönetimi. (In: İnsan Kaynakları Yönetimi (Ed: R. Geylan ve H.Z. TONUS). Anadolu Üniversitesi Yayınları, yayın no: 2900. 156-183.
  • Beutell, N. J. and Wittig-Berman, U. (1999). Predictors of work–family conflict and satisfaction with family, job, career, and life. Psychological Reports,85(3, Pt 1), 893−903
  • Bretz, R.D. and Thomas, S.L. (1992). Perceived equity, motivation, and final-offer arbitration in major league baseball. Journal of Applied Psychology, 77, 280–287.
  • Buitendach, J. H. and Rothmann, S. (2009). The validation of the Minnesota Job Satisfaction Questionnaire in selected organizations in South Africa. SA Journal of Human Resource Management, 7 (1). 1-8.
  • Byington, J. R. and Johnston, J. G. (1991). Influences on turnover of ınternal auditors. Internal Auditing, 7 (2), 3-10.
  • Carraher, S.M., Gibson, J. and Buckley, M. (2006). Compensation satisfaction in the Baltics and the USA. Baltic Journal of Management, 1 (1), 7-23.
  • Çelik, M. and Yıldız, B. (2018). Hemşirelerde mesleki bağlılık, özdeşleşme ve işten ayrılma niyeti ilişkisi: Kamu sektörü ve özel sektör karşılaştırması. Kastamonu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi. 2(2), 47-75.
  • Centers, R. and Bugental, P. (1966). Intrinsic and Extrinsic Job Motivations among Different Segments of the Working Population. Journal of Applied Psychology, 50, 193-197.
  • Cesur, A. (1998). İş görenlerin çalışma hayatına ilişkin sorunlarının iş tatmini yönünden incelenmesi (Yayınlanmamış Yükseklisans Tezi). Kocaeli: Kocaeli Üniversitesi, Sosyal Bilimler Enstitüsü.
  • Ceylan, A. and Ulutürk Y.H. (2006). Rol belirsizliği, rol çatışması, iş tatmini ve performans arasındaki ilişkiler. Doğuş Üniversitesi Dergisi, 7 (1), 48-58.
  • COESS (2017). Avrupa Özel Güvenlik Şirketleri Birliği’nin 2015 Raporu. http://www.coess.org/newsroom.php?page=facts-and-figures . Access date: 01.03.2019
  • Cotton, J.L. and Tuttle, J.M. (1986). Employee turnover: A meta-analysis and review with ımplications for research. The Academy of Management Review, 11(1), 55-70. Crossman, A. and Abou-Zaki, B. (2003). Job satisfaction and employee performance of Lebanese banking staff. Journal of Managerial Psychology, 18(4), 368-376.
  • Demirci, U. (2019). İş doyumu ile işten ayrılma niyeti ilişkisine istihdam şekillerinin etkisi. Uluslararası Sosyal Araştırmalar Dergisi, 12 (62), 1246-1258. Diaz-Serrano, L. and Vieira, J.A.C. (2005). Low-pay higher pay and job satisfaction within the European Union empirical evidence from fourteen countries. IZA Discussion Paper, No. 1558. Available at SSRN: https://ssrn.com/abstract=702889
  • Eren, C. (2016). Özel güvenlik görevlilerinin sorunları ve sendikal örgütlenme deneyimi. Emek Araştırma Dergisi (GEAD), 7 (10), 117-154.
  • Foote, D.A., Li, T. and Tang, T.L. (2008). Job satisfaction and organizational citizenship behavior (OCB) does team commitment make a difference in self-directed teams?. Management Decision, 46 (6), 933-947.
  • Friday, S.S. and Friday, E. (2003). Racioethnic perceptions of job characteristics and job satisfaction. Journal of Management Development, 22(5), 426-442.
  • Furnham, A. and Andreas-Chamorro, P. T. (2009). Personality, motivation and job satisfaction: Hertzberg meets the Big Five. Journal of Managerial Psychology, 24 (8), 765-779.
  • Ghiselli, R., La Lopa, M. and Bai, B. (2001). Job satisfaction, life satisfaction, and turnover intent: Among food-service managers. The Cornell Hotel and Restaurant Administration Quarterly, 42 (2)28-37.
  • Hançer, M. and George, R. T. (2003). Job satisfaction of restaurant employees: An emprical investigation using the Minnesota Satisfaction Questionnaire. Journal of Hospitality&Tourism Research, 27 (1), 85-100.
  • Herzberg, F. Mausner, B., Peterson, R. and Capwell, D. (1957). Job attitudes: Review of research and opinion. Oxford, England: Psychological Service of Pittsburgh.
  • Hom, P.W., Caranikas-Walker, F., Prussia, G.E. and Griffeth, R.W. (1992). A meta analytical structural equations analysis of a model of employee turnover. Journal of Applied Psychology, 77(6), 890-909.
  • Hoppock, R. (1935). Job Satisfaction, Harper and Brothers, New York.
  • Hulin, C.L. and Smith, P. (1965). A linear model of job satisfaction. Journal of Applied Psychology, 49, 209-216.
  • Igalens, J. and Roussel, P. (1998). A study of the relationships between compensation package, work motivation and job satisfaction. Journal of Organizational Behavior, 20, 1003-1025.
  • Jewell, L. N. (1998). Contemporary industrial/organizational psychology. (3th ed.). Kaliforniya: Brooks/Cole Publishers.
  • Lam, S.S.K. (1995). Quality management and job satisfaction: An empirical study. International Journal of Quality & Reliability Management, 12(4), 72-78.
  • Lee, C., Huang, S. and Zhao, C. (2012). A study on factors affecting turnover intention of hotel employees. Asian Economic and Financial Review, 2 (7), 866-875.
  • Lum, L., Kervin, J., Clark, K. Reid, F. and Sirola, W. (1998). Explaining nursing turnover intent: Job satisfaction, pay satisfaction, or organizational commitment?. Journal of Organızatıonal Behavıor, 19, 305-320.
  • Meena, M.L. and Dangayach, G.S. (2012). Analaysis of employee satisfaction in banking sector. International Journal of Humanities and Applied Sciences (IJHAS),1 (2), 78-81.
  • Mobley, W. H., Griffett, R. W., Hand, H. H. and Meglino, B. M. (1979). Review and conceptual analysis of employee turnover process. Psychological Bulletin, 86, s. 493-522.
  • Mobley, W.H. (1982). Employee turnover: Causes, consequences, and control. Massachusetts: Addison-Wesley Series on Managing Human Resources.
  • Moynihan, D.P. and Pandey, S.K.(2007). Finding workable levers over work motivation: Comparing job satisfaction, job involvement, and organizational commitment. Administration and Society, 39 (7), 803-832.
  • Nwankwo, B., Agu, S., Sydney-Abor, N and Chikwendu, C. (2016). The Relationship Between Job Satisfaction and Job Involvement Among Secondary School Teachers. International Journal of Case Studies, 3 (3), 2127.
  • Okpara, J.O. (2006). The Relationship of Personal Characteristics and Job Satisfaction: A Study of Nigerian Managers in the Oil Industry. The Journal of American Academy of Business, 10 (1). 49-58.
  • Oran, N.B. (1989). A study on job satisfaction of a group of academical staff in Marmara University. (Unpublished Master Thesis). İstanbul: Marmara Üniversitesi Sosyal Bilimler Enstitüsü.
  • Özdemir, F. (2006). Örgütsel iklimin iş tatmin düzeyine etkisi: Tekstil sektöründe bir araştırma. (Unpublished Doctoral Thesis). Çukurova Üniversitesi Sosyal Bilimler Enstitüsü İşletme Anabilim Dalı.
  • Parvin, M.M. ve Kabir M.M.N. (2011). Factors affecting employee job satisfaction of pharmaceutical sector. Australian Journal of Business and Management Research, 1(9), 113-123.
  • Pepe, M. (2010). The impact of extrinsic motivational dissatisfiers on employee level of job satisfaction and commitment resulting in the intent to turnover. Journal of Business & Economics Research, 8 (9), 99-108.
  • Price, J. l. (2001). Reflections on the determinants of voluntary turnover. International Journal of Manpower, 22 (7), 600-624.
  • Rue, L.W. and Byars, L. (2003). Management, skills and application, 10th ed., McGraw-Hill/Irwin, New York.
  • Rynes, S.R., Gerhart, B. and Minette, K.A. (2004). The importance of pay in employee motivation: Discrepancies between what people say and what they do. Human Resource Management, 43 (4), 381-394.
  • Salleh, R. and Memon, M. A. (2015). A review on the effects of pay satisfaction on employee engagement and turnover: A proposed mediating framework. International Business Management, 9 (3), 344-348.
  • Savery, L.K. (1996). The congruence between the importance of job satisfaction and the perceived level of achievement. Journal of Management Development, 15(6), 18-27.
  • Scott C. R., Connaughton S. L., Diaz-Saenz H. R., Maguire K., Ramirez R., Richardson B., Shaw S. P. and Morgan D. (1999). The impacts of communication and multiple identifications on intent to leave : A multimethodological exploration. Management Communication Quarterly. 12, 400 - 435.
  • Sevimli, F. and İşcan, Ö.F. (2005). Bireysel ve iş ortamına ait etkenler açısından iş doyumu. Ege Üniversitesi, İ.İ.B.F. Akademik Bakış Dergisi, 5 (1-2), 55-64.
  • Şimşek,M.Ş., Akgemci, T. and Çelik, A., (2007) Davranış bilimlerine giriş ve örgütlerde davranış, Ankara
  • Singh, P. and Loncar, N. (2010). Pay satisfaction, job satisfaction and turnover intent. Industrial Relationship, 65 (3), 470-490.
  • Sipahi, H. and Kartal, Y. (2018). Nepotizmin örgütsel sessizlik ve işten ayrılma niyeti üzerindeki etkisi. İş’te Davranış Dergisi. 3(2), 109-118
  • Soysal, A. and Tan, M. (2013). İş tatminini etkileyen faktörlerle ilgili hizmet sektöründe yapılan bir araştırma: Kilis ili kamu ve özel banka personeli örneği. Niğde Üniversitesi İİBF Dergisi, 6 (2), 45-63.
  • Statt, D. (2004). The Routledge Dictionary of Business Management, Third edition, Routledge Publishing, Detroit.
  • Steel, R.P. and Ovalle, N.K. (1984) A review and meta-analysis of research on the relationship between behavioral intentions and employee turnover. Journal of Applied Psychology, 69(4), 673-686.
  • Summers, T.P. and Hendrix, W. H. (1991). Modeling the role of pay equity perceptions: A field study. Journal of Occupational Psychology, 64 (1), 145-157.
  • Tabachnick, B.G. and Fidell, L.S. (2013). Using multivariate statistics (6th ed.)Pearson, Boston.
  • Tan, T.H. and Waheed, A. (2011). Herzberg’s Motivation-Hygiene Theory and Job Satisfaction in the Malaysian Retail Sector: Mediating Effect of Love of Money. Asian Academy of Management Journal, 16. 73-94.
  • Tett, R. P., and Meyer, J. P. (1993). Job satisfaction, organizational commitment, turnover intention, and turnover: Pathanalyses based on meta-analytic findings. PersonnelPsychology, 46, 259-293.
  • Thakur, M., (2007). Job satisfaction of banking: A study of private and public sector banks. The IUP Journal of Bank Management, 7 (4), 60-68.
  • TOBB (2014). Türkiye özel güvenlik hizmetleri meclisi sektör raporu. https://www.tobb.org.tr/Documents/ yayinlar/2014/ozel_guvenlik_meclisi_int.pdf . Access date: 01.03.2019
  • Türker, N. (1995) Konaklama işletmelerinde işgücü devri. (Yayımlanmamış Yüksek Lisans Tezi), Ankara: Hacettepe Üniversitesi Sosyal Bilimler Enstitüsü.
  • Tütüncü, Ö. and Demir, M. (2003). Konaklama işletmelerinde insan kaynakları kapsamında işgücü devir hızının analizi ve Muğla bölgesi örneği. Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 5 (2), 146-169.
  • Vieira, J.A.C. (2005). Skill mismatches and job satisfaction. Economic Letters, 89, 39-47.
  • Vroom, V.H. (1964). Work and motivation, John Wiley and Sons, New York.
  • Wang, Y., Yang, C. and Wang, K. (2012). Comparing public and private employees’ job satisfaction and turnover. Public Personnel Management, 41(3), 557-573.
  • Weiss, D.J., Dawis, R.W., England, G.W. and Lofquist, L.H. (1967). Manual for the Minnesota Satisfaction Quesitionnaire. http://vpr.psych.umn.edu/sites/g/files/pua2236/f/monograph_ xxii_-_manual_for_the_mn_satisfaction_questionnaire.pdf, Erişim tarihi: 15.11.2018.
  • Yılmaz, T. (2014). Çalışanların iş tatmini ve motivasyon düzeyleri arasındaki ilişkinin incelenmesi: Kamu çalışanları üzerinde bir araştırma. (Unpublished master Thesis). Ankara: Gazi Üniversitesi, Eğitim Bilimleri Enstitüsü.
  • Young, L., Milner, M., Edmund, D., Pentsil, G. and Broman, M. (2014). The tenuous relationship between salary and satisfaction. Journal of Behavioral Studies in Business, 7, 1-9.
  • Zaim S. (1986). Çalışma Ekonomisi. İstanbul: Filiz Kitabevi.
  • Zeytinoglu, I. U., Denton, M., Davies, S., Baumann, A., Blythe, J. and Boos, L. (2007). Deteriorated external work environment, heavy workload and nurses’ job satisfaction and turnover intention. Canadian Public Policy, 33(1), 31-47.

THE EFFECT OF WAGE ON PRIVATE SECURITY OFFICERS JOB SATISFACTION AND INTENTION TO QUIT: AN EMPIRICAL STUDY IN TURKEY

Yıl 2020, , 1314 - 1334, 01.07.2020
https://doi.org/10.17755/esosder.616419

Öz

The purpose of this study is to reveal whether there is a difference between job satisfaction and intention to quit levels of the private security officers in terms of the wage they receive in accordance with employment types (Public-Private sector). The population of the study includes the private security officers working in İstanbul. Random sampling is conducted in the study. As a result of the questionnaires carried out in the context of the quantitative paradigm, 6249 data were found analyzable. In this study, the job satisfaction scale, developed by Weiss et al. (1967), and the intent to quit scale, developed by Scott et al. (1999), were used. According to the results, there is a statistically significant difference among job satisfaction and intention to quit levels of the private security officers employed in the private sector at each wage category. However, although there is a statistically significant difference among intention to quit levels of private security officers employed in the public sector at each wage category, there is an only statistically significant difference at maximum wage category regarding job satisfaction level.


An Erratum to this article was published on 03 January 2021. https://dergipark.org.tr/en/pub/esosder/issue/59256/855029 

Kaynakça

  • Akova, O., Tanrıverdi, H. and Kahraman, O.C. (2015). Otel işletmelerinde işgören devir hızına etki eden risk faktörlerinin belirlenmesine yönelik bir araştırma. Süleyman Demirel Üniversitesi Vizyoner Dergisi, 6(12), 87-107.
  • Allen, T.D. (2006). Rewarding good citizens: The relationship between citizenship behavior, gender, and organizational rewards. Journal of Applied Social Psychology, 36 (1), 120-143.
  • Armstrong, M. (2006). A Handbook of Human resource Management Practice, Tenth Edition, Kogan Page Publishing, London.
  • Avcı, N. and Küçükusta, D. (2009). Konaklama işletmelerinde örgütsel öğrenme, örgütsel bağlılık ve işten ayrılma eğilimi arasındaki ilişki. Anatolia: Turizm Araştırmaları Dergisi, 20(1), 33-44.
  • Ay, F. Ünal, Ö., Amarat, M. and Hekim, S. (2018). İstihdam şekillerine göre örgütsel adalet algılaması: Üniversite hastanesi örneği. İş ve İnsan Dergisi, 5 (1), 33-46.
  • Aydıntan, B. and Koç, H. (2016). The Relationship between Job Satisfaction and Life Satisfaction: An Empirical Study on Teachers. International Journal of Business and Social Science, 7 (10), 72-80.
  • Aylan, S. (2012). Organizasyonlarda psikolojik şiddet (mobbing) ve işten ayrılma niyeti arasındaki ilişkiyi tespit etmeye yönelik konaklama işletmelerinde bir uygulama. (Unpublished Master Thesis). Ankara: Gazi Üniversitesi Eğitim Bilimleri Enstitüsü.
  • Benligiray, S. (2013). İş değerlemesi ve ücret yönetimi. (In: İnsan Kaynakları Yönetimi (Ed: R. Geylan ve H.Z. TONUS). Anadolu Üniversitesi Yayınları, yayın no: 2900. 156-183.
  • Beutell, N. J. and Wittig-Berman, U. (1999). Predictors of work–family conflict and satisfaction with family, job, career, and life. Psychological Reports,85(3, Pt 1), 893−903
  • Bretz, R.D. and Thomas, S.L. (1992). Perceived equity, motivation, and final-offer arbitration in major league baseball. Journal of Applied Psychology, 77, 280–287.
  • Buitendach, J. H. and Rothmann, S. (2009). The validation of the Minnesota Job Satisfaction Questionnaire in selected organizations in South Africa. SA Journal of Human Resource Management, 7 (1). 1-8.
  • Byington, J. R. and Johnston, J. G. (1991). Influences on turnover of ınternal auditors. Internal Auditing, 7 (2), 3-10.
  • Carraher, S.M., Gibson, J. and Buckley, M. (2006). Compensation satisfaction in the Baltics and the USA. Baltic Journal of Management, 1 (1), 7-23.
  • Çelik, M. and Yıldız, B. (2018). Hemşirelerde mesleki bağlılık, özdeşleşme ve işten ayrılma niyeti ilişkisi: Kamu sektörü ve özel sektör karşılaştırması. Kastamonu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi. 2(2), 47-75.
  • Centers, R. and Bugental, P. (1966). Intrinsic and Extrinsic Job Motivations among Different Segments of the Working Population. Journal of Applied Psychology, 50, 193-197.
  • Cesur, A. (1998). İş görenlerin çalışma hayatına ilişkin sorunlarının iş tatmini yönünden incelenmesi (Yayınlanmamış Yükseklisans Tezi). Kocaeli: Kocaeli Üniversitesi, Sosyal Bilimler Enstitüsü.
  • Ceylan, A. and Ulutürk Y.H. (2006). Rol belirsizliği, rol çatışması, iş tatmini ve performans arasındaki ilişkiler. Doğuş Üniversitesi Dergisi, 7 (1), 48-58.
  • COESS (2017). Avrupa Özel Güvenlik Şirketleri Birliği’nin 2015 Raporu. http://www.coess.org/newsroom.php?page=facts-and-figures . Access date: 01.03.2019
  • Cotton, J.L. and Tuttle, J.M. (1986). Employee turnover: A meta-analysis and review with ımplications for research. The Academy of Management Review, 11(1), 55-70. Crossman, A. and Abou-Zaki, B. (2003). Job satisfaction and employee performance of Lebanese banking staff. Journal of Managerial Psychology, 18(4), 368-376.
  • Demirci, U. (2019). İş doyumu ile işten ayrılma niyeti ilişkisine istihdam şekillerinin etkisi. Uluslararası Sosyal Araştırmalar Dergisi, 12 (62), 1246-1258. Diaz-Serrano, L. and Vieira, J.A.C. (2005). Low-pay higher pay and job satisfaction within the European Union empirical evidence from fourteen countries. IZA Discussion Paper, No. 1558. Available at SSRN: https://ssrn.com/abstract=702889
  • Eren, C. (2016). Özel güvenlik görevlilerinin sorunları ve sendikal örgütlenme deneyimi. Emek Araştırma Dergisi (GEAD), 7 (10), 117-154.
  • Foote, D.A., Li, T. and Tang, T.L. (2008). Job satisfaction and organizational citizenship behavior (OCB) does team commitment make a difference in self-directed teams?. Management Decision, 46 (6), 933-947.
  • Friday, S.S. and Friday, E. (2003). Racioethnic perceptions of job characteristics and job satisfaction. Journal of Management Development, 22(5), 426-442.
  • Furnham, A. and Andreas-Chamorro, P. T. (2009). Personality, motivation and job satisfaction: Hertzberg meets the Big Five. Journal of Managerial Psychology, 24 (8), 765-779.
  • Ghiselli, R., La Lopa, M. and Bai, B. (2001). Job satisfaction, life satisfaction, and turnover intent: Among food-service managers. The Cornell Hotel and Restaurant Administration Quarterly, 42 (2)28-37.
  • Hançer, M. and George, R. T. (2003). Job satisfaction of restaurant employees: An emprical investigation using the Minnesota Satisfaction Questionnaire. Journal of Hospitality&Tourism Research, 27 (1), 85-100.
  • Herzberg, F. Mausner, B., Peterson, R. and Capwell, D. (1957). Job attitudes: Review of research and opinion. Oxford, England: Psychological Service of Pittsburgh.
  • Hom, P.W., Caranikas-Walker, F., Prussia, G.E. and Griffeth, R.W. (1992). A meta analytical structural equations analysis of a model of employee turnover. Journal of Applied Psychology, 77(6), 890-909.
  • Hoppock, R. (1935). Job Satisfaction, Harper and Brothers, New York.
  • Hulin, C.L. and Smith, P. (1965). A linear model of job satisfaction. Journal of Applied Psychology, 49, 209-216.
  • Igalens, J. and Roussel, P. (1998). A study of the relationships between compensation package, work motivation and job satisfaction. Journal of Organizational Behavior, 20, 1003-1025.
  • Jewell, L. N. (1998). Contemporary industrial/organizational psychology. (3th ed.). Kaliforniya: Brooks/Cole Publishers.
  • Lam, S.S.K. (1995). Quality management and job satisfaction: An empirical study. International Journal of Quality & Reliability Management, 12(4), 72-78.
  • Lee, C., Huang, S. and Zhao, C. (2012). A study on factors affecting turnover intention of hotel employees. Asian Economic and Financial Review, 2 (7), 866-875.
  • Lum, L., Kervin, J., Clark, K. Reid, F. and Sirola, W. (1998). Explaining nursing turnover intent: Job satisfaction, pay satisfaction, or organizational commitment?. Journal of Organızatıonal Behavıor, 19, 305-320.
  • Meena, M.L. and Dangayach, G.S. (2012). Analaysis of employee satisfaction in banking sector. International Journal of Humanities and Applied Sciences (IJHAS),1 (2), 78-81.
  • Mobley, W. H., Griffett, R. W., Hand, H. H. and Meglino, B. M. (1979). Review and conceptual analysis of employee turnover process. Psychological Bulletin, 86, s. 493-522.
  • Mobley, W.H. (1982). Employee turnover: Causes, consequences, and control. Massachusetts: Addison-Wesley Series on Managing Human Resources.
  • Moynihan, D.P. and Pandey, S.K.(2007). Finding workable levers over work motivation: Comparing job satisfaction, job involvement, and organizational commitment. Administration and Society, 39 (7), 803-832.
  • Nwankwo, B., Agu, S., Sydney-Abor, N and Chikwendu, C. (2016). The Relationship Between Job Satisfaction and Job Involvement Among Secondary School Teachers. International Journal of Case Studies, 3 (3), 2127.
  • Okpara, J.O. (2006). The Relationship of Personal Characteristics and Job Satisfaction: A Study of Nigerian Managers in the Oil Industry. The Journal of American Academy of Business, 10 (1). 49-58.
  • Oran, N.B. (1989). A study on job satisfaction of a group of academical staff in Marmara University. (Unpublished Master Thesis). İstanbul: Marmara Üniversitesi Sosyal Bilimler Enstitüsü.
  • Özdemir, F. (2006). Örgütsel iklimin iş tatmin düzeyine etkisi: Tekstil sektöründe bir araştırma. (Unpublished Doctoral Thesis). Çukurova Üniversitesi Sosyal Bilimler Enstitüsü İşletme Anabilim Dalı.
  • Parvin, M.M. ve Kabir M.M.N. (2011). Factors affecting employee job satisfaction of pharmaceutical sector. Australian Journal of Business and Management Research, 1(9), 113-123.
  • Pepe, M. (2010). The impact of extrinsic motivational dissatisfiers on employee level of job satisfaction and commitment resulting in the intent to turnover. Journal of Business & Economics Research, 8 (9), 99-108.
  • Price, J. l. (2001). Reflections on the determinants of voluntary turnover. International Journal of Manpower, 22 (7), 600-624.
  • Rue, L.W. and Byars, L. (2003). Management, skills and application, 10th ed., McGraw-Hill/Irwin, New York.
  • Rynes, S.R., Gerhart, B. and Minette, K.A. (2004). The importance of pay in employee motivation: Discrepancies between what people say and what they do. Human Resource Management, 43 (4), 381-394.
  • Salleh, R. and Memon, M. A. (2015). A review on the effects of pay satisfaction on employee engagement and turnover: A proposed mediating framework. International Business Management, 9 (3), 344-348.
  • Savery, L.K. (1996). The congruence between the importance of job satisfaction and the perceived level of achievement. Journal of Management Development, 15(6), 18-27.
  • Scott C. R., Connaughton S. L., Diaz-Saenz H. R., Maguire K., Ramirez R., Richardson B., Shaw S. P. and Morgan D. (1999). The impacts of communication and multiple identifications on intent to leave : A multimethodological exploration. Management Communication Quarterly. 12, 400 - 435.
  • Sevimli, F. and İşcan, Ö.F. (2005). Bireysel ve iş ortamına ait etkenler açısından iş doyumu. Ege Üniversitesi, İ.İ.B.F. Akademik Bakış Dergisi, 5 (1-2), 55-64.
  • Şimşek,M.Ş., Akgemci, T. and Çelik, A., (2007) Davranış bilimlerine giriş ve örgütlerde davranış, Ankara
  • Singh, P. and Loncar, N. (2010). Pay satisfaction, job satisfaction and turnover intent. Industrial Relationship, 65 (3), 470-490.
  • Sipahi, H. and Kartal, Y. (2018). Nepotizmin örgütsel sessizlik ve işten ayrılma niyeti üzerindeki etkisi. İş’te Davranış Dergisi. 3(2), 109-118
  • Soysal, A. and Tan, M. (2013). İş tatminini etkileyen faktörlerle ilgili hizmet sektöründe yapılan bir araştırma: Kilis ili kamu ve özel banka personeli örneği. Niğde Üniversitesi İİBF Dergisi, 6 (2), 45-63.
  • Statt, D. (2004). The Routledge Dictionary of Business Management, Third edition, Routledge Publishing, Detroit.
  • Steel, R.P. and Ovalle, N.K. (1984) A review and meta-analysis of research on the relationship between behavioral intentions and employee turnover. Journal of Applied Psychology, 69(4), 673-686.
  • Summers, T.P. and Hendrix, W. H. (1991). Modeling the role of pay equity perceptions: A field study. Journal of Occupational Psychology, 64 (1), 145-157.
  • Tabachnick, B.G. and Fidell, L.S. (2013). Using multivariate statistics (6th ed.)Pearson, Boston.
  • Tan, T.H. and Waheed, A. (2011). Herzberg’s Motivation-Hygiene Theory and Job Satisfaction in the Malaysian Retail Sector: Mediating Effect of Love of Money. Asian Academy of Management Journal, 16. 73-94.
  • Tett, R. P., and Meyer, J. P. (1993). Job satisfaction, organizational commitment, turnover intention, and turnover: Pathanalyses based on meta-analytic findings. PersonnelPsychology, 46, 259-293.
  • Thakur, M., (2007). Job satisfaction of banking: A study of private and public sector banks. The IUP Journal of Bank Management, 7 (4), 60-68.
  • TOBB (2014). Türkiye özel güvenlik hizmetleri meclisi sektör raporu. https://www.tobb.org.tr/Documents/ yayinlar/2014/ozel_guvenlik_meclisi_int.pdf . Access date: 01.03.2019
  • Türker, N. (1995) Konaklama işletmelerinde işgücü devri. (Yayımlanmamış Yüksek Lisans Tezi), Ankara: Hacettepe Üniversitesi Sosyal Bilimler Enstitüsü.
  • Tütüncü, Ö. and Demir, M. (2003). Konaklama işletmelerinde insan kaynakları kapsamında işgücü devir hızının analizi ve Muğla bölgesi örneği. Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 5 (2), 146-169.
  • Vieira, J.A.C. (2005). Skill mismatches and job satisfaction. Economic Letters, 89, 39-47.
  • Vroom, V.H. (1964). Work and motivation, John Wiley and Sons, New York.
  • Wang, Y., Yang, C. and Wang, K. (2012). Comparing public and private employees’ job satisfaction and turnover. Public Personnel Management, 41(3), 557-573.
  • Weiss, D.J., Dawis, R.W., England, G.W. and Lofquist, L.H. (1967). Manual for the Minnesota Satisfaction Quesitionnaire. http://vpr.psych.umn.edu/sites/g/files/pua2236/f/monograph_ xxii_-_manual_for_the_mn_satisfaction_questionnaire.pdf, Erişim tarihi: 15.11.2018.
  • Yılmaz, T. (2014). Çalışanların iş tatmini ve motivasyon düzeyleri arasındaki ilişkinin incelenmesi: Kamu çalışanları üzerinde bir araştırma. (Unpublished master Thesis). Ankara: Gazi Üniversitesi, Eğitim Bilimleri Enstitüsü.
  • Young, L., Milner, M., Edmund, D., Pentsil, G. and Broman, M. (2014). The tenuous relationship between salary and satisfaction. Journal of Behavioral Studies in Business, 7, 1-9.
  • Zaim S. (1986). Çalışma Ekonomisi. İstanbul: Filiz Kitabevi.
  • Zeytinoglu, I. U., Denton, M., Davies, S., Baumann, A., Blythe, J. and Boos, L. (2007). Deteriorated external work environment, heavy workload and nurses’ job satisfaction and turnover intention. Canadian Public Policy, 33(1), 31-47.
Toplam 74 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme
Bölüm Araştırma Makalesi
Yazarlar

Uğur Demirci 0000-0002-4677-3477

Banu Ergen 0000-0002-1329-9975

Yayımlanma Tarihi 1 Temmuz 2020
Gönderilme Tarihi 6 Eylül 2019
Yayımlandığı Sayı Yıl 2020

Kaynak Göster

APA Demirci, U., & Ergen, B. (2020). THE EFFECT OF WAGE ON PRIVATE SECURITY OFFICERS JOB SATISFACTION AND INTENTION TO QUIT: AN EMPIRICAL STUDY IN TURKEY. Elektronik Sosyal Bilimler Dergisi, 19(75), 1314-1334. https://doi.org/10.17755/esosder.616419

   21765     

Elektronik Sosyal Bilimler Dergisi (Electronic Journal of Social Sciences), Creative Commons Atıf-GayriTicari 4.0 Uluslararası Lisansı ile lisanslanmıştır.

ESBD Elektronik Sosyal Bilimler Dergisi (Electronic Journal of Social Sciences), Türk Patent ve Marka Kurumu tarafından tescil edilmiştir. Marka No:2011/119849.