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Öz

Nonprofit organizations, such as trade unions and foundations, should employ voluntary workers with high performances in order to fulfill their duties and services successfully. It is true that there are many factors in the assessment of the performance of these workers. Therefore, it seems to be a Multi-Criteria Decision Making (MCDM) problem, which requires taking many factors into consideration

Anahtar Kelimeler

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GÖNÜLLÜ KURULUŞLARDA ÇALIŞANLARIN AHS VE ELECTRE YÖNTEMLERİNE GÖRE DEĞERLENDİRİLMESİ

Öz

Sosyal alanda faaliyette bulunan dernek, vakıf, sendika gibi kâr amacı gütmeyen kuruluşların hizmetlerini başarılı bir şekilde yerine getirebilmeleri için gönüllü olarak çalışanlarının performansının yüksek olması gerekmektedir. Çalışanların performansını belirlemede birbirini etkileyen birçok faktörün etkili olduğu bilinmektedir. Bu açıdan diğer alanlarda olduğu gibi sosyal anlarda da hizmet veren gönüllülerin değerlendirilmesi birçok faktörün dikkate alınması gereken çok kriterli karar verme (ÇKKV) problemi olarak görülmektedir.

Bu çalışmanın amacı, sosyal alanda faaliyet gösteren bir derneğin gönüllü olarak çalışanlarının değerlendirilmesine yönelik bir karar verme modeli geliştirmektir. Bu süreçte derneğin yedi gönüllü çalışanı, 41 dernek üyesi tarafından 10 farklı faktöre göre değerlendirilmiştir. Faktör ağırlıkları, yönetim kurulu üyeleri tarafından Analitik Hiyerarşi Süreci (AHS) yöntemi kullanılarak belirlenmiş, gönüllü olarak çalışanların performansları ise Basit Ağırlıklı Toplama (BAT), Ağırlıklı Çarpım Modeli (AÇM) ve ELECTRE yöntemleri ile değerlendirilmiş ve elde edilen sonuçlar karşılaştırılmıştır.

Anahtar Kelimeler: Analitik Hiyerarşi Süreci (AHS), Basit Ağırlıklı Toplama (BAT), Ağırlıklı Çarpım Modeli (AÇM), ELECTRE, Çok Kriterli Karar Verme (ÇKKV)

Anahtar Kelimeler

• Analitik Hiyerarşi Süreci (AHS), Basit Ağırlıklı Toplama (BAT), Ağırlıklı Çarpım Modeli

Kaynakça

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