THE DOCTOR-PATIENT RELATIONSHIP IN THE ERA OF E-HEALTH

Öz

The doctor-patient relationship is one of the most complex interpersonal relationships in that it involves individuals who are not on the same level, it has not been sought by both individuals, it is emotionally loaded, and it requires close mutual cooperation towards a shared goal. The digital revolution will have a profound impact on how physicians and healthcare delivery organizations interact with patients and the community at large. In the following years, personal contact between patients and doctors will become increasingly rare, and exchanges between consumers and providers will be progressively mediated by electronic devices, from which trust will suffer continually. Unfortunately, this progress has also had a negative impact on physician-patient relations, data protection, and the role of physicians. The main goals of this commentary are to describe the influence of digitalization in the form of eHealth on the doctor-patient relationship. It will be essential that clinicians, managers, policymakers, and researchers gain an increased understanding of this trend so that healthcare systems around the globe can adapt, adopt, and embrace these rapidly evolving digital technologies.

Anahtar Kelimeler

• e-Health
• digital
• technology

E-SAĞLIK ÇAĞINDA DOKTOR-HASTA İLİŞKİSİ

Öz

Doktor hasta ilişkisi, aynı seviyede bulunmayan kişileri bir araya getiren, her iki tarafça da aranmamış olan, duygusal açıdan yüklü bulunan ve paylaşılan bir hedefe doğru karşılıklı işbirliği içerisinde hareket edilmesini gerektiren, en karmaşık kişilerarası ilişkilerden biridir. Dijital devrimin, doktorlar ve sağlık hizmeti sunan kurumların, hastalar ve daha büyük ölçekte, toplum ile etkileşim kurma biçimleri üzerinde büyük bir etkisi olacaktır. Önümüzdeki yıllarda, hastalar ve doktorlar arasındaki kişisel ilişki, gittikçe artan oranda azalacak, tüketiciler ile hizmet sağlayıcılar arasındaki alışverişler, artan biçimde elektronik cihazlar yoluyla sağlanacak ve böylelikle güven ilişkisi, sürekli bir şekilde bundan zarar görecektir. Maalesef, bu sürecin aynı zamanda doktor hasta ilişkileri, veri koruması ve doktorların rolü üzerinde de olumsuz bir rolü olmuştur. Bu yorumun temel amacı, e-Sağlık biçimindeki dijitalleşmenin, doktor hasta ilişkisi üzerindeki etkisini açıklamaktır. Klinik uzmanlar, yöneticiler, politika yapıcılar ve araştırmacıların bu trendi daha kapsamlı bir şekilde anlamaları, dünya genelindeki sağlık sistemlerinin hızlı gelişen dijital teknolojilere kendilerini uyarlayıp bunları benimseyebilmeleri açısından kritik öneme sahip olacaktır.

Anahtar Kelimeler

• e-Sağlık
• dijital
• teknoloji

Kaynakça

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