EXAMINING THE EFFECTS OF THE ROLE CONFLICT EXPERIENCED BY EMPLOYEES IN ORGANIZATIONS

Öz

The fact that organizations can survive in a constantly changing and developing competitive environment, have a sustainable dynamic structure, and their performance, productivity and the feeling of belonging to the organization. It can be concluded that in organizations where the turnover rate is very little or not at all, it is managed correctly. Employees' satisfaction with their jobs is shaped by their passion for their jobs. The passion of the employees depends on the opportunities given to them. In the research, it is understood that there is a negative increase in the thoughts of employees who have conflicts of role against the organization, but the thoughts of the employees who do their jobs passionately have a positive effect. The sample of the study consists of 380 white-collar workers in the private and public sectors. After finding factor and reliability analyzes in IBM SPSS 25 and AMOS programs, correlation, regression and sobel analysis were used to analyze the relationships between the variables and the results were evaluated.

Anahtar Kelimeler

• Passion to Work,Role Conflict,Organizational Citizenship Behavior

ÖRGÜTLERDE ÇALIŞANLARIN YAŞADIKLARI ROL ÇATIŞMASININ ETKİLERİNİN İNCELENMESİ

Öz

Örgütlerin sürekli değişen ve gelişen rekabet ortamında ayakta kalabilmesi, sürdürülebilir dinamik yapıya sahip olabilmeleri, çalışanların performanslarına, verimliliklerine ve kendilerini örgüte ait hissetmelerinde yatmaktadır. İş devir oranının yani sirkülasyonun çok az olduğu ya da hiç olmadığı örgütlerde işlerin doğru yönetildiği sonucuna varılabilmektedir. Çalışanların yaptıkları işlerden memnun olması, işlerine olan tutkuya göre şekillenmektedir. Çalışanların işlerini tutkuyla yapabilmesi içinde kendilerine verilen olanaklara bağlıdır. Araştırmada rol çatışması yaşayan çalışanların örgüte karşı olan düşüncelerinde olumsuz yönde artış olduğu ancak işlerini tutkuyla yapan çalışanların örgütlerine karşı düşüncelerin pozitif yönde bir etki olduğu anlaşılmaktadır. Çalışmanın örneklem kitlesini özel ve kamu sektöründeki 380 beyaz yakalı çalışan oluşturmaktadır. Elde edilen buldular IBM SPSS 25 ve AMOS programlarında faktör ve güvenirlilik analizleri yapıldıktan sonra, değişkenler arasındaki ilişkilerin analizi için korelasyon, regresyon ve sobel analizi ile hipotezler test edilerek, elde edilen sonuçlar değerlendirilmiştir.

Anahtar Kelimeler

• Çalışmaya Tutkunluk,Rol Çatışması,Örgütsel Vatandaşlık Davranışı

Kaynakça

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