EXAMINING THE EFFECTS OF THE ROLE CONFLICT EXPERIENCED BY EMPLOYEES IN ORGANIZATIONS

Yıl 2019, Cilt: 1 Sayı: 2, 13 - 35, 18.11.2019

Zafer Adıgüzel , İrem Küçükoğlu

Öz

The
fact that organizations can survive in a constantly changing and developing
competitive environment, have a sustainable dynamic structure, and their
performance, productivity and the feeling of belonging to the organization. It
can be concluded that in organizations where the turnover rate is very little
or not at all, it is managed correctly. Employees' satisfaction with their jobs
is shaped by their passion for their jobs. The passion of the employees depends
on the opportunities given to them. In the research, it is understood that
there is a negative increase in the thoughts of employees who have conflicts of
role against the organization, but the thoughts of the employees who do their
jobs passionately have a positive effect. The sample of the study consists of
380 white-collar workers in the private and public sectors. After finding
factor and reliability analyzes in IBM SPSS 25 and AMOS programs, correlation,
regression and sobel analysis were used to analyze the relationships between
the variables and the results were evaluated.

Anahtar Kelimeler

Passion to Work, Role Conflict, Organizational Citizenship Behavior

ÖRGÜTLERDE ÇALIŞANLARIN YAŞADIKLARI ROL ÇATIŞMASININ ETKİLERİNİN İNCELENMESİ

Öz

Örgütlerin sürekli değişen ve
gelişen rekabet ortamında ayakta kalabilmesi, sürdürülebilir dinamik yapıya
sahip olabilmeleri, çalışanların performanslarına, verimliliklerine ve
kendilerini örgüte ait hissetmelerinde yatmaktadır. İş devir oranının yani sirkülasyonun
çok az olduğu ya da hiç olmadığı örgütlerde işlerin doğru yönetildiği sonucuna
varılabilmektedir. Çalışanların yaptıkları işlerden memnun olması, işlerine
olan tutkuya göre şekillenmektedir. Çalışanların işlerini tutkuyla yapabilmesi
içinde kendilerine verilen olanaklara bağlıdır. Araştırmada rol çatışması
yaşayan çalışanların örgüte karşı olan düşüncelerinde olumsuz yönde artış
olduğu ancak işlerini tutkuyla yapan çalışanların örgütlerine karşı
düşüncelerin pozitif yönde bir etki olduğu anlaşılmaktadır. Çalışmanın örneklem
kitlesini özel ve kamu sektöründeki 380 beyaz yakalı çalışan oluşturmaktadır.
Elde edilen buldular IBM SPSS 25 ve AMOS programlarında faktör ve güvenirlilik
analizleri yapıldıktan sonra, değişkenler arasındaki ilişkilerin analizi için
korelasyon, regresyon ve sobel analizi ile hipotezler test edilerek, elde
edilen sonuçlar değerlendirilmiştir.

Anahtar Kelimeler

Çalışmaya Tutkunluk, Rol Çatışması, Örgütsel Vatandaşlık Davranışı

Kaynakça

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