Sağlık İletişiminde Çevrimiçi Sosyal Destek Sitelerine Katılım Düzeyi: Kanser hastalarının Kullanım Davranışlarına Yönelik Araştırma

Yıl 2019, Cilt: 2 Sayı: 2, 96 - 117, 22.10.2019

Filiz Balta Peltekoğlu , Seray Öney Doğanyiğit

Öz

 Çevrimiçi sosyal destek grupları aynı
hastalıktan ve hastalık süreçlerinden muzdarip bireylerin birbirleri ile iletişim
kurarak bilgisel duygusal ve psikolojik destek aldıkları çevrimiçi
topuluklardır. Sağlık bilgisini dijital ortamlarda arama davranışı ile birlikte
kullanıcının yeni ihtiyaçlarına cevap vermeye çalışan bu topluluklar, iletişim
dahil birçok alanda çalışan araştırmacılarında çalışma alanı haline
gelmektedir. Çevrimiçi destek topluluklarının doğasını anlamak, bu toplulukların etkin ve sürdürülebilir olması açısından önemlidir. Aksi takdirde bu topluluklar
boş sessiz yığınlar olmaktan öteye geçemeyecektir. Ayrıca hastalık grupları
gibi hassas toplulukların iyi anlaşılması ve iyi yönetilmesi, hastalıkla
baş etme sürecinde bireye önemli motivasyon kaynağı olabilmektedir. Bu çalışma
da Facebook’ta kanser hastaları ve yakınları tarafından kurulmuş “Kanserle
Dans” sosyal destek grubuna ait kullanıcıların kullanım davranışları ve
katılımcı düzeylerini araştırmak amaçlanmıştır. Elde edilen bulgular kapsamında
kanser hastalığına yönelik destek aranan çevrimiçi destek grubunda hastalığa
dair demografik ve hastalıkla ile ilgili bulguların Türkiye’deki kanser
istatistikleri ile benzerlik gösterdiği ve grubu kullanan hastaların bu
platformu sıklıkla ve uzun süredir kullandığı tespit edilmiştir. Çevrimiçi
destek grubuna katılım düzeyi ise en yüksek katılımdan en düşük katılıma göre
pasif katılımcılar (lurkers), aktif katılımcılar (participants) ve modere
edenler (moderators) olarak sıralanmıştır.

 

Anahtar Kelimeler

Çevrimiçi sosyal destek grupları, saglik iletisimi

Kaynakça

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