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PARÇALARIN ÖTESİNDE: KURUMSAL PAZARLAMANIN BÜTÜNSEL GÜCÜ VE ANALİZİ

Yıl 2025, Cilt: 8 Sayı: 2, 69 - 103, 01.10.2025
https://doi.org/10.61766/hire.1727212

Öz

Kurumsal pazarlama, kurumsal markalaşma, kimlik yönetimi ve tüketici katılımı gibi çeşitli temaları birleştiren kritik bir çalışma alanı haline gelmiştir. Bu literatür incelemesi, kurumsal pazarlamanın teorik temelleri ve stratejik çıkarımları hakkında kapsamlı bir anlayış sunmak için çok sayıda çalışmadan önemli bulguları derlemektedir. Paydaş katılımı, sürdürülebilirlik ve dijital dönüşümler tarafından şekillendirilen gelişen manzarayı vurgulamaktadır. İnceleme, pazar dinamiklerine ve tüketici beklentilerine uyum sağlarken marka değerini yaratmak ve sürdürmek için stratejik bir araç olarak kurumsal pazarlamanın önemini vurgulamaktadır.

Kaynakça

  • Aaker, D. (1996). Measuring brand equity across products and markets. California Management Review, 38(3), 102-120. https://doi.org/10.2307/41165845
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  • Alrubaiee, L., Aladwan, S., Joma, M., Idris, W., & Khater, S. (2017). Relationship between corporate social responsibility and marketing performance: the mediating effect of customer value and corporate image. International Business Research, 10(2), 104. https://doi.org/10.5539/ibr.v10n2p104
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  • Balmer, J. M. T., & Gray, E. R. (2003). Corporate brands: What are they? What of them? European Journal of Marketing, 37(7/8), 972–997. https://doi.org/10.1108/03090560310477627
  • Balmer, J. M. T., & Greyser, S. A. (2006). Corporate marketing: Integrating corporate identity, corporate branding, corporate communications, corporate image and corporate reputation. European Journal of Marketing, 40(7/8), 730–741. https://doi.org/10.1108/03090560610669964
  • Basok Yurdakul, N. (2006). Bütünleşik pazarlama iletişimi ölçümleme süreci (ROI). Ankara: Nobel Yayınları.
  • Bayarçelik, H. (2020). Çalışanların bakış açısından kurumsal sosyal sorumluluk. Turkish Studies - Social Sciences, 15(2), 159–172. https://doi.org/10.29228/turkishstudies.40081
  • Bayhantopçu, E. (2021). Bist sürdürülebilirlik endeksi şirketleri örneği üzerinden şirketlerin kurumsal sosyal sorumluluk ve i̇letişim çalışmaları değerlendirmesi. İni̇f E - Dergi. https://doi.org/10.47107/inifedergi.883480
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  • Colicev, A., & O’Connor, P. (2020). How social media impacts brand value: The mediating role of customer satisfaction. Multidisciplinary Business Review, 13(1), 82–96. https://doi.org/10.35692/07183992.13.1.8
  • Colleoni, E., Bonaiuto, F., Illia, L., & Bonaiuto, M. (2021). Computer-assisted concept analysis of customer centricity: A review of the literature on employee engagement, culture, leadership, and identity co-creation. Sustainability, 13(9), 5157. https://doi.org/10.3390/su13095157
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  • Daqar, M., Smoudy, A., & Constantinovits, M. (2019). Employer branding: Creating a sustainable recruitment plan in large corporates. Modern Applied Science, 13(8), 9. https://doi.org/10.5539/mas.v13n8p9
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  • Enginkaya, E. and Köse, Ş. (2022). Çalişanlarin kurumsal sosyal sorumluluk algisinin müşteri̇ odaklilik ve alginan performans i̇le i̇li̇şki̇si̇ni̇n i̇ncelenmesi̇. Mehmet Akif Ersoy Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 9(2), 851-870. https://doi.org/10.30798/makuiibf.912775
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BEYOND THE PARTS: THE HOLISTIC POWER AND ANALYSIS OF CORPORATE MARKETING

Yıl 2025, Cilt: 8 Sayı: 2, 69 - 103, 01.10.2025
https://doi.org/10.61766/hire.1727212

Öz

Corporate marketing has become a critical area of study that integrates various themes such as corporate branding, identity management, and consumer engagement. This literature review compiles significant findings from numerous studies to present a thorough understanding of corporate marketing's theoretical foundations and strategic implications. It highlights the evolving landscape shaped by stakeholder engagement, sustainability, and digital transformations. The review emphasizes the importance of corporate marketing as a strategic tool for creating and maintaining brand equity while adapting to market dynamics and consumer expectations.

Kaynakça

  • Aaker, D. (1996). Measuring brand equity across products and markets. California Management Review, 38(3), 102-120. https://doi.org/10.2307/41165845
  • Akdöl, B., & Kale, M. (2023). Kurumsal itibarın işveren marka çekiciliği üzerine etkisi: Bilişim sektöründe bir araştırma. https://doi.org/10.20491/isarder.2023.1695
  • Alrubaiee, L., Aladwan, S., Joma, M., Idris, W., & Khater, S. (2017). Relationship between corporate social responsibility and marketing performance: the mediating effect of customer value and corporate image. International Business Research, 10(2), 104. https://doi.org/10.5539/ibr.v10n2p104
  • Altıncık, H. (2024). İtibar yönetimi: Kurumsal itibar bağlamında bir araştırma. https://doi.org/10.59617/efepub20242246
  • Altunısık, R., Özdemir, S., & Torlak, Ö. (2001). Modern pazarlama. Adapazarı: Değişim Yayınları.
  • Balmer, J. (2009). Corporate marketing: apocalypse, advent and epiphany. Management Decision, 47(4), 544-572. https://doi.org/10.1108/00251740910959413
  • Balmer, J. (2011). Corporate marketing myopia and the inexorable rise of a corporate marketing logic. European Journal of Marketing, 45(9/10), 1329-1352. https://doi.org/10.1108/03090561111151781
  • Balmer, J. M. T., & Gray, E. R. (2003). Corporate brands: What are they? What of them? European Journal of Marketing, 37(7/8), 972–997. https://doi.org/10.1108/03090560310477627
  • Balmer, J. M. T., & Greyser, S. A. (2006). Corporate marketing: Integrating corporate identity, corporate branding, corporate communications, corporate image and corporate reputation. European Journal of Marketing, 40(7/8), 730–741. https://doi.org/10.1108/03090560610669964
  • Basok Yurdakul, N. (2006). Bütünleşik pazarlama iletişimi ölçümleme süreci (ROI). Ankara: Nobel Yayınları.
  • Bayarçelik, H. (2020). Çalışanların bakış açısından kurumsal sosyal sorumluluk. Turkish Studies - Social Sciences, 15(2), 159–172. https://doi.org/10.29228/turkishstudies.40081
  • Bayhantopçu, E. (2021). Bist sürdürülebilirlik endeksi şirketleri örneği üzerinden şirketlerin kurumsal sosyal sorumluluk ve i̇letişim çalışmaları değerlendirmesi. İni̇f E - Dergi. https://doi.org/10.47107/inifedergi.883480
  • Brown, D., & Knudsen, J. S. (2012). Managing CSR globally and locally: Lessons from a CSR leader. Business and Politics, 14(3), 1–29.
  • Bunting, M., & Lipski, R. (2000). Drowned out? Rethinking corporate reputation management for the Internet. Journal of Communication Management, 5(2), 170–178. https://doi.org/10.1108/13632540110806758
  • Colicev, A., & O’Connor, P. (2020). How social media impacts brand value: The mediating role of customer satisfaction. Multidisciplinary Business Review, 13(1), 82–96. https://doi.org/10.35692/07183992.13.1.8
  • Colleoni, E., Bonaiuto, F., Illia, L., & Bonaiuto, M. (2021). Computer-assisted concept analysis of customer centricity: A review of the literature on employee engagement, culture, leadership, and identity co-creation. Sustainability, 13(9), 5157. https://doi.org/10.3390/su13095157
  • Crick, J. (2019). The dimensionality of the market orientation construct. Journal of Strategic Marketing, 29(4), 281-300. https://doi.org/10.1080/0965254x.2019.1677747
  • Çakar, Ü. (2023). Investigating corporate communications departments and managers: Comparing global brands and Turkish brands. Kastamonu İletişim Araştırmaları Dergisi, (10), 122–144. https://doi.org/10.56676/kiad.1179468
  • Çakır, H. (2020). Kurumsal sosyal sorumluluk, tüketici-firma özdeşleşmesi, marka prestiji ve satın alma niyeti arasındaki i̇lişki. Intermedia International E-Journal, 7(13), 462-473. https://doi.org/10.21645/intermedia.2020.92
  • Daqar, M., Smoudy, A., & Constantinovits, M. (2019). Employer branding: Creating a sustainable recruitment plan in large corporates. Modern Applied Science, 13(8), 9. https://doi.org/10.5539/mas.v13n8p9
  • Davcik, N. (2013). An empirical investigation of brand equity: drivers and their consequences. British Food Journal, 115(9), 1342-1360. https://doi.org/10.1108/bfj-01-2012-0005
  • Değirmen, G. C. (2023). Kurumsal pazarlama ve sosyal sorumluluk (3. bs.). Nobel Akademik Yayıncılık.
  • Enginkaya, E. and Köse, Ş. (2022). Çalişanlarin kurumsal sosyal sorumluluk algisinin müşteri̇ odaklilik ve alginan performans i̇le i̇li̇şki̇si̇ni̇n i̇ncelenmesi̇. Mehmet Akif Ersoy Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 9(2), 851-870. https://doi.org/10.30798/makuiibf.912775
  • Erkmen, T. and Esen, E. (2014). The mediating role of trust to managers on the relationship between corporate reputation practices and employees’ course of actions to customers. Social Responsibility Journal, 10(2), 282-296. https://doi.org/10.1108/srj-08-2012-0100
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  • Karaman, Ö. (2023). Determining message strategy in content marketing: An analysis on automobile brands. Beykoz Akademi Dergisi, 11(2), 133–150. https://doi.org/10.14514/beykozad.1360225
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  • Laczniak, G. R., & Murphy, P. E. (2012). Stakeholder theory and marketing: Moving from a firm-centric to a societal perspective. Journal of Public Policy & Marketing, 31(2), 284–292. https://doi.org/10.1509/jppm.11.004
  • Lii, Y.S., & Lee, M. (2012). Doing right leads to doing well: When the type of CSR and reputation interact to affect consumer evaluations of the firm. Journal of Business Ethics, 105(1), 69–81. https://doi.org/10.1007/s10551-011-0948-0
  • Liu, Q., Wan, H., & Yu, H. (2023). Digital transformation and corporate performance: the moderating role of corporate culture. Academic Journal of Management and Social Sciences, 3(1), 90–93. https://doi.org/10.54097/ajmss.v3i1.9564
  • Macnamara, J. (2020). Corporate listening: unlocking insights from voc, voe and vos for mutual benefits. Corporate Communications an International Journal, 25(3), 377-393. https://doi.org/10.1108/ccij-08-2019-0102
  • Manji, D. (2022). Innovation strategies and corporate performance: perspective from india. Journal of Strategic Management, 6(5), 11-26. https://doi.org/10.53819/81018102t4063.
  • Manzoor, U., Baig, S., Hashim, M., & Sami, A. (2020). Impact of social media marketing on consumer’s purchase intentions: The mediating role of customer trust. International Journal of Entrepreneurial Research, 3(2), 41–48. https://doi.org/10.31580/ijer.v3i2.1386
  • McEachern, M. G. (2014). Corporate citizenship and its impact upon consumer moralization, decision-making and choice. Journal of Marketing Management, 31(3–4), 292–313. https://doi.org/10.1080/0267257X.2014.974658
  • Meire, M., Hewett, K., Ballings, M., Kumar, V., & Poel, D. (2019). The role of marketer-generated content in customer engagement marketing. Journal of Marketing, 83(6), 21–42. https://doi.org/10.1177/0022242919873903
  • Mkalaf, K., Kadhum, A., Al-Hadeethi, R., & Al‐Bazi, A. (2024). Navigating the digital landscape: How e-marketing and product attractiveness shape company reputation from a customer-centric perspective. Journal of Contemporary Marketing Science, 7(2), 140–157. https://doi.org/10.1108/jcmars-06-2023-0019
  • Moura-Leite, R., Padgett, R., & Zazo, J. (2011). Stakeholder management and nonparticipation in controversial business. Business & Society, 53(1), 45–70. https://doi.org/10.1177/0007650310395547
  • Mutuzo, A. (2024). Employee advocacy programs in public relations. Journal of Public Relations, 3(1), 14-26. https://doi.org/10.47941/jpr.1772
  • Örs, Ş. (2023). Crisis communication in sports management: Image repair theory and situational crisis communication theory. Süleyman Demirel Üniversitesi Vizyoner Dergisi, 14(37), 355–370. https://doi.org/10.21076/vizyoner.1097189
  • Özhan, Ş., Özhan, E., & Yakar‐Pritchard, G. (2021). The analysis of corporate social responsibility, identification and customer orientation by structural equation modelling and artificial intelligence. Vision: The Journal of Business Perspective, 26(3), 382–394. https://doi.org/10.1177/09722629211043956
  • Parcha, J. (2022). Perceptions of corporate communication on debated social issues. Business and Society Review, 127(4), 915-937. https://doi.org/10.1111/basr.12293
  • Parcha, J. and Westerman, C. (2020). How corporate social advocacy affects attitude change toward controversial social issues. Management Communication Quarterly, 34(3), 350-383. https://doi.org/10.1177/0893318920912196
  • Pedersen, E., Gwozdz, W., & Hvass, K. (2016). Exploring the relationship between business model innovation, corporate sustainability, and organisational values within the fashion industry. Journal of Business Ethics, 149(2), 267–284. https://doi.org/10.1007/s10551-016-3044-7
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  • Saatçi, E. and Erdönmez, I. (2015). Corporate social responsibility within social media-stakeholder relations strategies: case of turkish stock exchange companies. Business and Management Studies, 2(1), 1. https://doi.org/10.11114/bms.v2i1.1092
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Toplam 83 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular İletişim Çalışmaları, Yeni İletişim Teknolojileri, İletişim ve Medya Çalışmaları (Diğer)
Bölüm İnceleme Makalesi
Yazarlar

Adem Emre Topçu 0009-0000-5751-0990

Zekiye Beril Akıncı Vural 0000-0002-4902-4973

Erken Görünüm Tarihi 6 Ekim 2025
Yayımlanma Tarihi 1 Ekim 2025
Gönderilme Tarihi 25 Haziran 2025
Kabul Tarihi 30 Temmuz 2025
Yayımlandığı Sayı Yıl 2025 Cilt: 8 Sayı: 2

Kaynak Göster

APA Topçu, A. E., & Akıncı Vural, Z. B. (2025). PARÇALARIN ÖTESİNDE: KURUMSAL PAZARLAMANIN BÜTÜNSEL GÜCÜ VE ANALİZİ. Uluslararası Halkla İlişkiler ve Reklam Çalışmaları Dergisi, 8(2), 69-103. https://doi.org/10.61766/hire.1727212


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