İnsan Kaynakları Yönetim Uygulamalarının İş Stresi Üzerindeki Etkisi: Hizmet Sektöründe Bir Araştırma

Yıl 2020, , 255 - 265, 19.10.2020

Lütfi Sürücü , Harun Şeşen

https://doi.org/10.18394/iid.717066

Öz

Araştırmanın amacı, insan kaynakları yönetim uygulamalarının iş stresi üzerindeki etkisini incelemektir. Bu maksatla KKTC’de faaliyet gösteren 302 otel çalışanına anket uygulaması yapılmıştır. Elde edilen veriler SPSS ve AMOS paket programları vasıtasıyla analiz edilmiştir. Araştırma hipotezini test etmek hiyerarşik regresyon analizi kullanılmıştır. Analiz sonuçları insan kaynakları uygulamalarının çalışanlarda iş stresini artırdığı göstermektedir. Araştırma, insan kaynakları yönetim uygulamalarına eleştirel bir bakış açısı ile yaklaşmakta ve insan kaynakları yönetim uygulamalarının tüm örgütler için faydalı sonuçları olmayacağı konusunda yöneticilerde farkındalık yaratmaktadır.

Anahtar Kelimeler

İnsan kaynakları yönetim uygulamaları, iş stresi, hizmet sektörü, otel

Destekleyen Kurum

Yoktur

Kaynakça

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