The Relationship Between Knowledge Management and Organizational Resilience in terms of Organizational Structure

Öz

This study has started with the foresight that in today's world where economies are intertwined like a spiral on the international level, organic organization structures can lead organizations to become more resilient by providing more effective knowledge management. Although the effect of knowledge management on organizational resilience has been discussed in the international literature, what makes this study different from previous studies is the inclusion of organizational structure in the research. In this context, the main question of the research is whether different organizational structures have an effect on knowledge management and organizational resilience. Turkey's top 500 and second 500 industrial companies, prepared by the Istanbul Chamber of Industry, constitute the population of the research. The survey method was conducted with 246 middle or top level managers of the relevant companies. Results suggest that (i) organic organizational structures positively affect knowledge management processes (ii) knowledge management and organic organizational structures positively affect organizational resilience (iii) knowledge management partially mediates the association between organic organizational structures and organizational resilience. This paper offers new empirical evidence which bolsters the notion that organic organizational structures and knowledge management are important for optimizing organizational resilience. Moreover, the interference between organizational structure, knowledge management, and resilience has been founded which may be a base for a new theory about the survival of businesses.

Anahtar Kelimeler

• Knowledge management
• Organizational structure
• Organic structure
• Organizational resilience

Örgüt Yapısına Göre Bilgi Yönetimi ve Örgütsel Dayanıklılık İlişkisi

Öz

Bu çalışma, ekonomilerin uluslararası düzlemde bir sarmal gibi iç içe geçtiği günümüzde organik örgüt yapılarının işletmelerde daha etkin bilgi yönetimini sağlayarak örgütleri dayanıklılığa ulaştırabileceği öngörüsüyle başlamıştır. Bilgi yönetiminin örgütsel dayanıklılığa olan etkisi uluslararası yazında ele alınmış olmakla beraber bu çalışmayı daha önce yapılmış olan çalışmalardan farklı kılan, örgüt yapısının da araştırmaya dâhil edilmesidir. Bu bağlamda araştırmanın temel sorusu, farklı örgüt yapılarının bilgi yönetimi ve örgütsel dayanıklılık üzerinde etkisi olup olmadığıdır. İstanbul Sanayi Odası tarafından hazırlanan Türkiye’nin en büyük ilk 500 ve ikinci 500 sanayi kuruluşu araştırmanın evrenini oluşturmaktadır. İlgili şirketlerin orta veya üst kademe yöneticileriyle gerçekleştirilen çalışmada anket yöntemi kullanılmış, 246 şirketle yapılan anket analize dâhil edilmiştir. Araştırma sonuçları; (i) organik örgüt yapısının bilgi yönetimi sürecini pozitif yönde etkilediğini (ii) bilgi yönetimi ve organik örgüt yapılarının örgütsel dayanıklılığı pozitif yönde etkilediğini (iii) bilgi yönetiminin organik örgüt yapısı ile örgütsel dayanıklılık arasındaki ilişkiye kısmen aracılık ettiğini göstermektedir. Bu makale, organik örgüt yapısı ve bilgi yönetiminin örgütsel dayanıklılığı sağlamak için önemli olduğu fikrini destekleyen yeni ampirik kanıtlar sunmaktadır. Ayrıca, işletmelerin hayatta kalmasıyla ilgili yeni bir teori için bir temel olabilecek örgüt yapısı, bilgi yönetimi ve dayanıklılık arasındaki model desteklenmiştir.

Anahtar Kelimeler

• Bilgi yönetimi
• Örgüt yapısı
• Organik yapı
• Örgütsel dayanıklılık

Kaynakça

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