Araştırma Makalesi
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İletişim Önemlidir: Dil Öğretmenleri İçin Etkili İletişim Becerileri

Yıl 2025, Cilt: 13 Sayı: 3, 370 - 391, 30.09.2025
https://doi.org/10.71084/ijlet.1758609

Öz

Communicating effectively is central to the teaching process. Successful classroom learning and teaching relies on effective communication between the teacher and the students. Despite its significance, communication competence is often overlooked in teacher education programs. Many curricula focus on theoretical knowledge or methodological skills, without systematically addressing how teachers communicate. In language education specifically, communication is not only a medium but the content of instruction. As language teachers aim to develop communicative competence in students, their own mastery of communication skills becomes even more essential.
This study proposes a syllabus to develop communication competence of pre-service English language teachers and evaluates its effectiveness through mixed-methods research. For this purpose, the participants were given a list of topics to determine the modules. The findings were reflected in the suggested syllabus, and it was piloted in an ELT undergraduate program for 15 weeks. Quantitative data from pre- and post-tests and qualitative data from reflection journals reveal a significant improvement in communication skills. The results emphasize the importance of incorporating communication-focused courses in language teacher education programs.

Kaynakça

  • Adler, R. B., & Rodman, G. (2003). Understanding human communication (8th ed.). Oxford University Press.
  • Ajani, O. A. (2023). The role of experiential learning in teachers’ professional development for enhanced classroom practices. Journal of Curriculum and Teaching, 12(4), pp.143-155. doi:10.5430/jct.v12n4p143
  • Arends, R. I., Winitzky, N. E., & Tannenbaum, M. D. (1998). Exploring teaching. McGraw-Hill.
  • Banga, C. L. (2015). Communication skill for teachers: An overview. International journal of research in social sciences, 5, 526-536. ISSN: 2249-2496
  • Beebe, S. A., Beebe, S. J., & Ivy, D. K. (2005). Communication: Principles for a lifetime (2nd ed.). Allyn & Bacon.
  • Berlo, D. K. (1960). The process of communication. Holt, Rinehart and Winston.
  • Boyanton, D. (2007). The role of interpersonal communication in student learning: A classroom research perspective. Doctoral dissertation, University of Virginia, Charlottesville.
  • Bower, M., Cavanagh, M., Moloney, R., & Dao, M. (2011). Developing communication competence using an online Video Reflection system: pre-service teachers’ experiences. Asia-Pacific Journal of Teacher Education, 39(4), 311–326. https://doi.org/10.1080/1359866X.2011.614685
  • Chen, X. (2020). Digital communication and teacher presence in language classrooms. Journal of Language Teaching and Research, 11(5), 745–754. ISSN 1798-4769
  • Civikly, J. M. (1997). Communicating in college classrooms. Jossey-Bass.
  • Cooper, P. J. (1986). Classroom communication: The forgotten curriculum. Communication Education, 35(3), 243–246. https://doi.org/10.1080/03634528609388349
  • Creswell, J. W., & Plano Clark, V. L. (2018). Designing and conducting mixed methods research (3rd ed.). Sage.
  • Dixson, M., Greenwell, M., Rogers-Stacy, C., Weister, T., & Lauer, S. (2017). Nonverbal immediacy behaviors and online student engagement. Communication Education, 66(1), 37–53. http://dx.doi.org/10.1080/03634523.2016.1209222
  • Ersanlı, C. Y., & Balcı, S. (1998). Sosyal beceri envanterinin üniversite öğrencileri için güvenirlik ve geçerliği. Türk Psikolojik Danışma ve Rehberlik Dergisi, 2(10), 25–30. https://doi.org/10.17066/pdrd.76133
  • Foulger, D. (2004). Models of the communication process. http://davis.foulger.info/research/unified ModelOfCommunication.htm
  • Gedik Bal, N. & Savaş, P. (2022). Intercultural Language Teaching and Learning: Teachers’ Perspectives and Practices. Participatory Educational Research, 9(6), pp. 268-285, https://doi.org/10.17275/per.22.139.9.6
  • Gerlach, J. M. (2009). A comparison of interpersonal communication competency and teacher efficacy of traditionally and alternatively certified teachers. Doctoral dissertation, Texas A&M University.
  • Hußner, I., Lazarides, R., Symes, W. et al. (2023). Reflect on your teaching experience: systematic reflection of teaching behaviour and changes in student teachers’ self-efficacy for reflection. Z Erziehungswiss 26, pp. 1301–1320. https://doi.org/10.1007/s11618-023-01190-8
  • Hyslop, N.B., & Tone, B. (1988). Listening: Are we teaching it, and if so, how? Business Communication Quarterly, 52, 45 - 46. ED295132 1988-00-00
  • Higher Education Council. (2007). Standards and accreditation in teacher education in Turkey. Yükseköğretim Kurulu.
  • Houser, M.L. (2019). Instructional Communication. An Integrated Approach to Communication Theory and Research. Routledge.
  • Hunt, S. K., Simonds, C. J., & Cooper, P. J. (2002). Communication and teacher education: Enhancing teacher effectiveness. Communication Education, 51(1), 1–15. https://doi.org/10.1080/03634520216493
  • Hurt, H. T., Scott, M. D., & McCroskey, J. C. (1978). Communication in the classroom. Reading, MA: Addison-Wesley. Interpersonal Communication Skills Inventory. (2002). Interpersonal communication skills inventory [PDF]. Seattle University. http://fac-staff.seattleu.edu/thompson/web/communication/ communication_ skills_inventory.pdf
  • Kearney, P., & McCroskey, J. C. (1980). Relationships between student perceptions of teacher communication behavior and student learning. Communication Yearbook, 4, 495–511.
  • Liu, H. & Fan, J. (2024). AI-Mediated Communication in EFL Classrooms: The Role of Technical and Pedagogical Stimuli and the Mediating Effects of AI Literacy and Enjoyment. European Journal of Education, 60(2), DOI:10.1111/ejed.12813
  • Martin, F., Wang, C., & Sadaf, A. (2018). Student perception of helpfulness of facilitation strategies that enhance instructor presence, connectedness, engagement and learning in online courses. Internet High. Educ., 37, 52-65. DOI:10.1016/J.IHEDUC.2018.01.003
  • Martin, M. M., & Rubin, R. B. (1994). A new measure of cognitive flexibility. Psychological Reports, 76(2), 623–626. https://doi.org/10.2466/pr0.1995.76.2.623
  • May, M. (2004). Instructional communication: Definitions and research domains. Master’s thesis, University of Illinois, Urbana-Champaign.
  • Mayhew, R. (2011). The importance of communication in education. Chron. https://work.chron.com/importance-communication-education-14884.html
  • McCroskey, J. C. (1984). Communication competence: The elusive construct. In R. N. Bostrom (Ed.), Competence in communication (pp. 259–268). Sage.
  • McCroskey, J. C., Richmond, V. P., & McCroskey, L. L. (2002). The role of communication in instruction: The first three decades. Communication Education, 51(4), 316–327. https://doi.org/10.1080/03634520209379260
  • McCroskey, J. C., Richmond, V. P., & McCroskey, L. L. (2006). An introduction to communication in the classroom: The role of communication in teaching and training. Allyn & Bacon.
  • Murphy, M. (2011). Effective communication skills for teachers. Bright Hub Education. https://www.brighthubeducation.com
  • Nacino-Brown, R., Oke, D., & Brown, G. (1982). Curriculum and instruction: An introduction to methods of teaching. Macmillan.
  • New Jersey Department of Education. (2004). Professional standards for teachers. https://www.nj.gov/education/profdev/profstand/
  • Raza, S. A., Qazi, W., & Akbar, R. (2021). Digital competence and teacher effectiveness: Evidence from higher education. Education and Information Technologies, 26, 4211–4230.
  • Richmond, V. P., McCroskey, J. C., & Hickson, M. (2008). Nonverbal behavior in interpersonal relations (6th ed.). Allyn & Bacon.
  • Robinson, L., & Segal, J. (2011). Effective communication. HelpGuide.org. https://www.helpguide.org/ articles/relationships-communication/effective-communication.htm
  • Smith, R., & Kearney, M. (2021). Communication training for teachers in the digital age. Teaching Education, 32(5), 567–582.
  • Spitzberg, B. H. (1988). Communication competence: Measures of perceived effectiveness. In C. Tardy (Ed.), A handbook for the study of human communication (pp. 67–105). Ablex.
  • Staton, A. Q. (1989). Communication in the classroom: An overview. In A. Q. Staton (Ed.), Communication in the classroom (pp. 1–12). Prentice Hall.
  • Staton-Spicer, A. Q., & Darling, A. L. (1986). Classroom communication and instructional processes. Waveland Press.
  • Stronge, J. H. (2002). Qualities of effective teachers. ASCD.
  • Trust, T., & Whalen, J. (2021). Emergency remote teaching with technology during the COVID-19 pandemic: using the whole teacher lens to examine educator’s experiences and insights. Educational Media International, 58(2), 1-16. DOI:10.1080/09523987.2021.1930479
  • Wiemann, J. M., & Backlund, P. (1980). Current theory and research in communication competence. Review of Educational Research, 50(1), 185–199. https://doi.org/10.3102/00346543050001185
  • Yıldırım, A., & Şimşek, H. (2008). Sosyal bilimlerde nitel araştırma yöntemleri (6. baskı). Seçkin Yayıncılık.
  • Zhang, Q. (2020). Teacher clarity and student outcomes: A meta-analytic review. Educational Research Review, 31, 100354. https://doi.org/10.1016/j.edurev.2020.100354
  • Zheng, J. (2021). A functional review of research on clarity, immediacy, and credibility of teachers and their impacts on motivation and engagement of students. Frontiers in Psychology, 12, 712419. https://doi.org/10.3389/fpsyg.2021.712419

Communication Matters: Effective Communication Skills for Language Teachers

Yıl 2025, Cilt: 13 Sayı: 3, 370 - 391, 30.09.2025
https://doi.org/10.71084/ijlet.1758609

Öz

Communicating effectively is central to the teaching process. Successful classroom learning and teaching relies on effective communication between the teacher and the students. Despite its significance, communication competence is often overlooked in teacher education programs. Many curricula focus on theoretical knowledge or methodological skills, without systematically addressing how teachers communicate. In language education specifically, communication is not only a medium but the content of instruction. As language teachers aim to develop communicative competence in students, their own mastery of communication skills becomes even more essential.
This study proposes a syllabus to develop communication competence of pre-service English language teachers and evaluates its effectiveness through mixed-methods research. For this purpose, the participants were given a list of topics to determine the modules. The findings were reflected in the suggested syllabus, and it was piloted in an ELT undergraduate program for 15 weeks. Quantitative data from pre- and post-tests and qualitative data from reflection journals reveal a significant improvement in communication skills. The results emphasize the importance of incorporating communication-focused courses in language teacher education programs.

Kaynakça

  • Adler, R. B., & Rodman, G. (2003). Understanding human communication (8th ed.). Oxford University Press.
  • Ajani, O. A. (2023). The role of experiential learning in teachers’ professional development for enhanced classroom practices. Journal of Curriculum and Teaching, 12(4), pp.143-155. doi:10.5430/jct.v12n4p143
  • Arends, R. I., Winitzky, N. E., & Tannenbaum, M. D. (1998). Exploring teaching. McGraw-Hill.
  • Banga, C. L. (2015). Communication skill for teachers: An overview. International journal of research in social sciences, 5, 526-536. ISSN: 2249-2496
  • Beebe, S. A., Beebe, S. J., & Ivy, D. K. (2005). Communication: Principles for a lifetime (2nd ed.). Allyn & Bacon.
  • Berlo, D. K. (1960). The process of communication. Holt, Rinehart and Winston.
  • Boyanton, D. (2007). The role of interpersonal communication in student learning: A classroom research perspective. Doctoral dissertation, University of Virginia, Charlottesville.
  • Bower, M., Cavanagh, M., Moloney, R., & Dao, M. (2011). Developing communication competence using an online Video Reflection system: pre-service teachers’ experiences. Asia-Pacific Journal of Teacher Education, 39(4), 311–326. https://doi.org/10.1080/1359866X.2011.614685
  • Chen, X. (2020). Digital communication and teacher presence in language classrooms. Journal of Language Teaching and Research, 11(5), 745–754. ISSN 1798-4769
  • Civikly, J. M. (1997). Communicating in college classrooms. Jossey-Bass.
  • Cooper, P. J. (1986). Classroom communication: The forgotten curriculum. Communication Education, 35(3), 243–246. https://doi.org/10.1080/03634528609388349
  • Creswell, J. W., & Plano Clark, V. L. (2018). Designing and conducting mixed methods research (3rd ed.). Sage.
  • Dixson, M., Greenwell, M., Rogers-Stacy, C., Weister, T., & Lauer, S. (2017). Nonverbal immediacy behaviors and online student engagement. Communication Education, 66(1), 37–53. http://dx.doi.org/10.1080/03634523.2016.1209222
  • Ersanlı, C. Y., & Balcı, S. (1998). Sosyal beceri envanterinin üniversite öğrencileri için güvenirlik ve geçerliği. Türk Psikolojik Danışma ve Rehberlik Dergisi, 2(10), 25–30. https://doi.org/10.17066/pdrd.76133
  • Foulger, D. (2004). Models of the communication process. http://davis.foulger.info/research/unified ModelOfCommunication.htm
  • Gedik Bal, N. & Savaş, P. (2022). Intercultural Language Teaching and Learning: Teachers’ Perspectives and Practices. Participatory Educational Research, 9(6), pp. 268-285, https://doi.org/10.17275/per.22.139.9.6
  • Gerlach, J. M. (2009). A comparison of interpersonal communication competency and teacher efficacy of traditionally and alternatively certified teachers. Doctoral dissertation, Texas A&M University.
  • Hußner, I., Lazarides, R., Symes, W. et al. (2023). Reflect on your teaching experience: systematic reflection of teaching behaviour and changes in student teachers’ self-efficacy for reflection. Z Erziehungswiss 26, pp. 1301–1320. https://doi.org/10.1007/s11618-023-01190-8
  • Hyslop, N.B., & Tone, B. (1988). Listening: Are we teaching it, and if so, how? Business Communication Quarterly, 52, 45 - 46. ED295132 1988-00-00
  • Higher Education Council. (2007). Standards and accreditation in teacher education in Turkey. Yükseköğretim Kurulu.
  • Houser, M.L. (2019). Instructional Communication. An Integrated Approach to Communication Theory and Research. Routledge.
  • Hunt, S. K., Simonds, C. J., & Cooper, P. J. (2002). Communication and teacher education: Enhancing teacher effectiveness. Communication Education, 51(1), 1–15. https://doi.org/10.1080/03634520216493
  • Hurt, H. T., Scott, M. D., & McCroskey, J. C. (1978). Communication in the classroom. Reading, MA: Addison-Wesley. Interpersonal Communication Skills Inventory. (2002). Interpersonal communication skills inventory [PDF]. Seattle University. http://fac-staff.seattleu.edu/thompson/web/communication/ communication_ skills_inventory.pdf
  • Kearney, P., & McCroskey, J. C. (1980). Relationships between student perceptions of teacher communication behavior and student learning. Communication Yearbook, 4, 495–511.
  • Liu, H. & Fan, J. (2024). AI-Mediated Communication in EFL Classrooms: The Role of Technical and Pedagogical Stimuli and the Mediating Effects of AI Literacy and Enjoyment. European Journal of Education, 60(2), DOI:10.1111/ejed.12813
  • Martin, F., Wang, C., & Sadaf, A. (2018). Student perception of helpfulness of facilitation strategies that enhance instructor presence, connectedness, engagement and learning in online courses. Internet High. Educ., 37, 52-65. DOI:10.1016/J.IHEDUC.2018.01.003
  • Martin, M. M., & Rubin, R. B. (1994). A new measure of cognitive flexibility. Psychological Reports, 76(2), 623–626. https://doi.org/10.2466/pr0.1995.76.2.623
  • May, M. (2004). Instructional communication: Definitions and research domains. Master’s thesis, University of Illinois, Urbana-Champaign.
  • Mayhew, R. (2011). The importance of communication in education. Chron. https://work.chron.com/importance-communication-education-14884.html
  • McCroskey, J. C. (1984). Communication competence: The elusive construct. In R. N. Bostrom (Ed.), Competence in communication (pp. 259–268). Sage.
  • McCroskey, J. C., Richmond, V. P., & McCroskey, L. L. (2002). The role of communication in instruction: The first three decades. Communication Education, 51(4), 316–327. https://doi.org/10.1080/03634520209379260
  • McCroskey, J. C., Richmond, V. P., & McCroskey, L. L. (2006). An introduction to communication in the classroom: The role of communication in teaching and training. Allyn & Bacon.
  • Murphy, M. (2011). Effective communication skills for teachers. Bright Hub Education. https://www.brighthubeducation.com
  • Nacino-Brown, R., Oke, D., & Brown, G. (1982). Curriculum and instruction: An introduction to methods of teaching. Macmillan.
  • New Jersey Department of Education. (2004). Professional standards for teachers. https://www.nj.gov/education/profdev/profstand/
  • Raza, S. A., Qazi, W., & Akbar, R. (2021). Digital competence and teacher effectiveness: Evidence from higher education. Education and Information Technologies, 26, 4211–4230.
  • Richmond, V. P., McCroskey, J. C., & Hickson, M. (2008). Nonverbal behavior in interpersonal relations (6th ed.). Allyn & Bacon.
  • Robinson, L., & Segal, J. (2011). Effective communication. HelpGuide.org. https://www.helpguide.org/ articles/relationships-communication/effective-communication.htm
  • Smith, R., & Kearney, M. (2021). Communication training for teachers in the digital age. Teaching Education, 32(5), 567–582.
  • Spitzberg, B. H. (1988). Communication competence: Measures of perceived effectiveness. In C. Tardy (Ed.), A handbook for the study of human communication (pp. 67–105). Ablex.
  • Staton, A. Q. (1989). Communication in the classroom: An overview. In A. Q. Staton (Ed.), Communication in the classroom (pp. 1–12). Prentice Hall.
  • Staton-Spicer, A. Q., & Darling, A. L. (1986). Classroom communication and instructional processes. Waveland Press.
  • Stronge, J. H. (2002). Qualities of effective teachers. ASCD.
  • Trust, T., & Whalen, J. (2021). Emergency remote teaching with technology during the COVID-19 pandemic: using the whole teacher lens to examine educator’s experiences and insights. Educational Media International, 58(2), 1-16. DOI:10.1080/09523987.2021.1930479
  • Wiemann, J. M., & Backlund, P. (1980). Current theory and research in communication competence. Review of Educational Research, 50(1), 185–199. https://doi.org/10.3102/00346543050001185
  • Yıldırım, A., & Şimşek, H. (2008). Sosyal bilimlerde nitel araştırma yöntemleri (6. baskı). Seçkin Yayıncılık.
  • Zhang, Q. (2020). Teacher clarity and student outcomes: A meta-analytic review. Educational Research Review, 31, 100354. https://doi.org/10.1016/j.edurev.2020.100354
  • Zheng, J. (2021). A functional review of research on clarity, immediacy, and credibility of teachers and their impacts on motivation and engagement of students. Frontiers in Psychology, 12, 712419. https://doi.org/10.3389/fpsyg.2021.712419
Toplam 48 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Uygulamalı Dilbilim ve Eğitim Dilbilimi
Bölüm Araştırma Makalesi
Yazarlar

Deren Başak Akman Yeşilel 0000-0002-3365-8285

Abdulvahit Çakır 0000-0001-8563-6830

Erken Görünüm Tarihi 30 Eylül 2025
Yayımlanma Tarihi 30 Eylül 2025
Gönderilme Tarihi 5 Ağustos 2025
Kabul Tarihi 16 Eylül 2025
Yayımlandığı Sayı Yıl 2025 Cilt: 13 Sayı: 3

Kaynak Göster

APA Akman Yeşilel, D. B., & Çakır, A. (2025). Communication Matters: Effective Communication Skills for Language Teachers. International Journal of Languages’ Education and Teaching, 13(3), 370-391. https://doi.org/10.71084/ijlet.1758609