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SECTORAL AND DEMOGRAPHIC ANALYSIS OF THE APPLICATIONS OF CELEBRITY BRAND AMBASSADORS IN TELEVISION ADVERTISEMENTS IN TÜRKİYE WITHIN THE FRAMEWORK OF THE AIDA MODEL

Yıl 2025, Cilt: 21 Sayı: 4, 1665 - 1690, 25.12.2025
https://doi.org/10.17130/ijmeb.1665277

Öz

In today’s competitive environment, brands use brand ambassadors to represent themselves. Brand
ambassadors used in marketing strategies are a strategy that provides benefits in many areas such as brand image, brand awareness, and purchase intent. However, there are limited studies in the literature that address the role of brand ambassadors’ sectoral distribution and demographic characteristics in advertising effects. The aim of this study is to examine the use of brand ambassadors in television commercials and to reveal the effects of this strategy within the framework of the AIDA model. Advertisements broadcast during prime time were evaluated using content analysis method. The findings of this study reveal that celebrity brand ambassadors are used at different rates across sectors in television advertising in Türkiye. The findings show that brand ambassadors are used most extensively in the finance and luxury/prestige sector groups, while they are used more limitedly in the daily consumption and technology groups. Based on the AIDA model, celebrities are used especially in the attention and interest stages, while their use is lower in the desire and action stages. Demographic analyses reveal that advertising ambassadors are mostly actors with a high average age; female ambassadors are preferred more in the luxury and prestige sector group, while male ambassadors are preferred more in the technology and communication sector group.

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TÜRKİYE’DE TELEVİZYON REKLAMLARINDA ÜNLÜ MARKA ELÇİLERİ UYGULAMALARININ AIDA MODELİ ÇERÇEVESİNDE SEKTÖREL VE DEMOGRAFİK OLARAK İNCELENMESİ

Yıl 2025, Cilt: 21 Sayı: 4, 1665 - 1690, 25.12.2025
https://doi.org/10.17130/ijmeb.1665277

Öz

Günümüzün rekabet ortamında markalar kendilerini temsil etmesi için marka elçilerini kullanmaktadır. Pazarlama stratejilerinde kullanılan marka elçileri marka imajı, marka farkındalığı, satın alma niyeti gibi birçok konuda fayda sağlayan ve kullanılan bir stratejidir. Ancak literatürde, marka elçilerinin sektörel dağılımı ve demografik özelliklerinin reklam etkileri üzerindeki rolünü ele alan çalışmalar sınırlıdır. Bu çalışmanın amacı, televizyon reklamlarında marka elçilerinin kullanımını incelemek ve AIDA modeli çerçevesinde bu stratejinin etkilerini ortaya koymaktır. Araştırmada prime-time kuşağında yayınlanan reklamlar içerik analizi yöntemiyle değerlendirilmiştir. Bu çalışmanın bulguları, Türkiye’de televizyon reklamlarında ünlü marka elçilerinin sektörlere göre farklı kullanım oranları olduğunu ortaya koymaktadır. Bulgular, marka elçilerinin en yoğun biçimde finans ve lüks/prestij sektör gruplarında kullanıldığını, gündelik tüketim ve teknoloji gruplarında ise daha sınırlı yer bulduğunu göstermektedir. AIDA modeline göre, ünlülerin özellikle dikkat ve ilgi aşamalarında kullanıldığı, arzu ve eylem aşamalarında ise daha düşük oranda kullanıldığı belirlenmiştir. Demografik analizler, reklam elçilerinin çoğunlukla yaş ortalaması yüksek oyuncular olduğunu; lüks ve prestij sektör grubunda kadın, teknoloji ve iletişim sektör grubunda ise erkek elçilerin daha fazla tercih edildiğini ortaya koymaktadır.

Kaynakça

  • Adam, M. A., & Hussain, N. (2017). Impact of celebrity endorsement on consumers buying behavior. British Journal of Marketing Studies, 5(3), 79-121. https://doi.org/10.52633/jms.v2i1.23
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  • Nurhasanah, & Mahliza F., & Nugroho, L. & Putra, Y. (2021). The effect of e-wom, brand trust, and brand ambassador on purchase decisions at Tokopedia Online Shopping Site. IOP Conference Series: Materials Science and Engineering, 1071(1).
  • Okorie, N., & Deborah, A. (2017). Celebrity endorsement influence on brand credibility: A critical review of previous studies. Online Journal of Communication and Media Technologies, 7(1). https://doi.org/10.29333/ojcmt/2577
  • Oktaviani, D., Kaniawati, K., & Sukma, A. (2024). Work from coffee shop trend: The effect of customer interest on customer satisfaction and e-wom based on AIDA model. Technium Business and Management, 8, 172-186.
  • Pandey, N. (2023). Future of employer branding in the era of BarD, ChatGPT, Metaverse and artificial intelligence. NHRD Network Journal, 16(3), 258–268. https://doi.org/10.1177/26314541231170434
  • Pangaribuan, C. H., Paulina, P., & Thahar, D. (2020). The roles of sensory attributes, functional benefit, and brand ambassador toward the brand loyalty and repurchase intention of a coffee brand. International Journal of Social Science and Business, 4(4), 475-481.
  • Pardede, B., & Aprianingsih, A. (2023). The influence of K-Pop artists as brand ambassadors on affecting purchasing decisions and brand loyalty (A study of skincare products in Indonesia Consumers in Indonesia). Journal of Consumer Studies and Applied Marketing, 1(1), 1–10. https://doi.org/10.58229/jcsam.v1i1.35
  • Pauwels, K., Valenti, A., Srinivasan, S., Yildirim, G., & Vanheule, M. (2020). Is there a hierarchy of effects in advertising? Empirical generalizations for consumer-packaged goods. Marketing Science Institute Working Paper Series, 20-139.
  • Pramita, K., & Manafe, L. A. (2022). Personal selling implementation and AIDA model; Attention, interest, desire, action. International Journal of Entrepreneurship and Business Development, 5(3), 487-494.
  • Prasetyo, A., & Adriyanto, A. T. (2022). The effect of celebrity endorsement towards purchasing intention through brand perception as intervening variable on Shopee consumers during the COVID-19 pandemic. International Journal of Economics, Business and Accounting Research (IJEBAR), 6(1), 489-497. https://doi.org/10.29040/ijebar.v6i1.4472
  • Pratiwi, N., Maman, U., Danapriatna, N., Mukri, R., & Hejazziey, D. (2021). The effect of AIDA Model to purchasing decision: The case of HappyFresh Instagram promotion. In 2021 9th International Conference on Cyber and IT Service Management (CITSM) (pp. 1-5).
  • Purbaningsih, Y., Putri, S. E., Bangkara, B. A., Nurofik, A., & Zahari, M. (2022). Understanding the AIDA model in marketing small business in the digital age: Opportunities and challenges. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 5(3), 19978-19989.
  • Putri, Y. I., Pradana, M., Utami, F. N., Nugraha, D. W., & Karnovi, R. (2021). The influence of brand ambassador on e-commerce purchase intention. In Proceedings of the International Conference on Industrial Engineering and Operations Management (pp. 6848-6855).
  • Ramadhanti, S., & Usman, O. (2021). Influence of brand ambassador BTS, brand image, and product quality on tokopedia e-commerce purchase decision. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3768614
  • Rehman, F. U., Nawaz, T., Ilyas, M., & Hyder, S. (2014). A comparative analysis of mobile and email marketing using AIDA model. Journal of Basic and Applied Scientific Research, 4(6), 38-49.
  • Sadrabadi, A. N., Saraji, M. K., & MonshiZadeh, M. (2018). Evaluating the role of brand ambassadors in social media. Journal of Marketing Management and Consumer Behavior, 2(3), 54-70.
  • Salsabila, N., & Purwanto, E. (2024). The influence of brand ambassadors and brand image on customer loyalty mediated by purchase decisions. MindVanguard. Behav, 2(2), 29-49. https://doi.org/10.56578/mvbb020202
  • Schmidt, H. J., & Baumgarth, C. (2018). Strengthening internal brand equity with brand ambassador programs: Development and testing of a success factor model. Journal of Brand Management, 25(3), 250-265. https://doi.org/10.1057/s41262-018-0101-9
  • Seiler, R., & Klaas, M. (2016). Augmented and virtual reality the new silver bullet of marketing? An overview of applications with the AIDA model. Journal of WEI Business and Economics, 5(2), 1-10.
  • Silvera, D. H., & Austad, B. (2004). Factors predicting the effectiveness of celebrity endorsement advertisements. European Journal of Marketing, 38(11/12), 1509-1526.
  • Siskhawati, L., & Maulana, H. A. (2021). The influence of brand ambassador and korean wave on purchase decision for Neo Coffee products. Jurnal Ekonomi Dan Bisnis, 24(1), 1-7.
  • Smith, B. G., Kendall, M. C., Knighton, D., & Wright, T. (2018). Rise of the brand ambassador: Social stake, corporate social responsibility and influence among the social media influencers. Communication Management Review, 3(1), 6-29.
  • Smith, R. E., & Yang, X. (2004). “Toward a general theory of creativity in advertising: Examining the role of divergence.” Journal of Advertising, 33(4), 23–33.
  • Song, H., Ruan, W. J., & Jeon, Y. J. J. (2021). An integrated approach to the purchase decision making process of food-delivery apps: Focusing on the TAM and AIDA models. International Journal of Hospitality Management, 95, 102943. https://doi.org/10.1016/j.ijhm.2021.102943
  • Sontaite-Petkeviciene, M., & Vascegaite, A. (2022). Employees as brand ambassadors: a case study exploring the impact of employees’ communication on consumer behavior. Management of Organizations: Systematic Research, 87(1), 135-154.
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  • Stepaniuk, K. (2017) Blog content management in shaping pro recreational attitudes. Journal of Business Economics and Management, 18(1), 146-162,
  • Strong Jr, E. K. (1925). Theories of selling. Journal of Applied Psychology, 9(1), 75. https://doi.org/10.1037/h0070123
  • Suleman, D., & Prasetyo, F. A. (2022). The influence of brand ambassador and brand image on product purchase decisions. Eqien-Jurnal Ekonomi Dan Bisnis, 11(3), 932. https://doi.org/10.34308/eqien.v11i03.1300
  • Suleman, D., Suyoto, Y., Sjarief, R., Sabil, S., Marwansyah, S., Adawia, P., & Puspasari, A. (2023). The effects of brand ambassador and trust on purchase decisions through social media. International Journal of Data and Network Science, 7(1), 433-438.
  • Syahruddin, S., & Karim, A. (2019). The effect of “Axis Hits Bonus” version tagline advertising and ambassador brand against Axis Cards awareness. Atlantis Press. https://doi.org/10.2991/icmemm-18.2019.13
  • TİAK (2024). Retrieved from https://tiak.com.tr/ Accessed 29.12.2024.
  • Timpal, R. S., Massie, J., & Pandowo, M. (2022). The role of brand ambassadors on consumer purchase decision on Tokopedia Marketplace. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 10(3), 652-659. https://doi.org/10.35794/emba.v10i3.42366
  • Tristanto, T. A., Hurriyati, R., Dirgantari, P. D., & Elyusufi, A. M. (2021). AIDA model as a marketing strategy to influence consumer buying interest in the digital age. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 4(4), 12575-12586.
  • Ullal, M. S., & Hawaldar, I. T. (2018). Influence of advertisement on customers based on AIDA model. Problems and Perspectives in Management, 16(4), 285–298. doi:10.21511/ppm.16(4).2018.24
  • UneeQ Blog (2024). Building brand ambassadors in the age of conversational AI. Received from https://www.digitalhumans.com/blog/digital-brand-ambassadors-conversational-ai Accessed 17.10.2024.
  • Vinith, H. P., Patil, S. R., KS, P. R., Ravi, I. A., & Devanada, H. M. (2024). Brand ambassadors really influence the rural customer purchase decision. Mtc Global Journal of Management and Entrepreneurship, 6(2).
  • Wang, F., & Hariandja, E. S. (2016,). The influence of brand ambassador on brand image and consumer purchasing decision: A case of tous les jours in Indonesia. In International Conference on Entrepreneurship (IConEnt-2016).
  • Wardani, P. E., & Nugraha, A. K. N. A. (2022). The influence of brand ambassador, country of origin, and brand image on purchase decisions of skincare products. Asian Journal of Entrepreneurship, 3(3), 88-98. https://doi.org/10.55057/aje.2022.3.3.8
  • Wijaya, B. S. (2012). The development of hierarchy of effects model in advertising. International Research Journal of Business Studies, 5(1), 73–85. https://doi.org/10.21632/irjbs.5.1.73-85
  • Wijayanti, T., & Ernawati, R. (2023). Exploring the role of employee brand ambassadors in enhancing brand awareness and customer loyalty in marketing firms in Indonesia. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 6(3), 3260-3287.
  • Xiong, L., King, C., & Piehler, R. (2013). “That’s not my job”: Exploring the employee perspective in the development of brand ambassadors. International Journal of Hospitality Management, 35, 348–359. https://doi.org/10.1016/j.ijhm.2013.07.009
  • Yasa, F. (2021). Toplumsal cinsiyet rolleri bağlamında yaşlılığın temsili: Televizyon reklamları üzerine bir araştırma. Türkiye İletişim Araştırmaları Dergisi, (38), 222-241.
  • Yoldaş, E. N., & Aycı, A. (2024). The role of artificial intelligence in integrated marketing communication: An evaluation of ChatGPT. Pamukkale Üniversitesi İşletme Araştırmaları Dergisi, 11(2), 611-637. https://doi.org/10.47097/piar.1562412
  • Zengin, G., & Zengin, A. M. (2021). An analysis on the ways brands are featured in celebrity posts on Instagram and the level of sponsorship disclosure. Selçuk İletişim, 14(1), 1-22. https://doi.org/10.18094/josc.773238
Toplam 101 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Uluslararası İşletmecilik
Bölüm Araştırma Makalesi
Yazarlar

Selahaddin Kayan 0009-0004-0902-9456

Ali Aycı 0000-0001-8173-1152

Gönderilme Tarihi 25 Mart 2025
Kabul Tarihi 29 Ağustos 2025
Yayımlanma Tarihi 25 Aralık 2025
Yayımlandığı Sayı Yıl 2025 Cilt: 21 Sayı: 4

Kaynak Göster

APA Kayan, S., & Aycı, A. (2025). SECTORAL AND DEMOGRAPHIC ANALYSIS OF THE APPLICATIONS OF CELEBRITY BRAND AMBASSADORS IN TELEVISION ADVERTISEMENTS IN TÜRKİYE WITHIN THE FRAMEWORK OF THE AIDA MODEL. Uluslararası Yönetim İktisat ve İşletme Dergisi, 21(4), 1665-1690. https://doi.org/10.17130/ijmeb.1665277


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