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DİJİTAL TEKNOLOJİ KAPSAMININ TEKNOLOJİK VE ÖRGÜTSEL YENİLİK ÜZERİNDEKİ ETKİSİ

Yıl 2025, Cilt: 21 Sayı: 3, 1127 - 1145, 30.09.2025

Öz

Yapay zeka, bulut bilişim, akıllı cihazlar, robotik ve blok zinciri gibi dijital teknolojilerin kullanılması firmalar ve örgütler için önemli bir konu başlığıdır. Bu çalışma, teknolojik ve örgütsel inovasyon arasındaki farkları vurgulayarak dijital teknoloji kapsamı ve inovasyon arasındaki ilişkiyi araştırmaktadır. Mevcut çalışmalar, dijital teknolojilerin inovasyon üzerinde olumlu etkisi olduğunu öne sürmüştür. Ancak, bazı çalışmalar dijitalleşmenin karanlık taraflarını da vurgulamıştır. Özellikle, bu çalışma, çok çeşitli dijital teknolojiler kullanan firmaların belirli bir noktadan sonra inovasyonda olumsuz getiriler yaşadığını öne sürmektedir. Bu çalışma ayrıca, bu olumsuz getirinin örgütsel inovasyon için gerçekleşme olasılığının daha yüksek olduğunu öne sürmektedir. Bu çalışma, hipotezlerini AB ve AB dışı ülkelerdeki 15,448 firmadan oluşan nihai bir örneklemle Eurostat Flash Eurobarometer No. 486 veri setini kullanarak test etmektedir. Çalışma sonuçları hipotezlerin desteklendiğini göstermektedir. Sonuçlar, dijital teknoloji kapsamının inovasyonu önce pozitif, belirli bir noktadan sonra negatif etkilediğini ve bu ters-U etkisinin teknolojik inovasyondan daha belirgin bir şekilde örgütsel inovasyon için geçerli olduğunu göstermektedir. Bu çalışma, dijital teknolojilerin olumsuz getirilerini vurgulayarak dijitalleşme literatürüne katkıda bulunmaktadır. Ayrıca, dijital teknolojilerin etkisini araştırırken teknolojik ve örgütsel inovasyon arasındaki farkları vurgulayarak dijitalleşme literatürüne katkıda bulunmaktadır.

Kaynakça

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  • Boss, G., Malladi, P., Quan, D., Legregni, L., & Hall, H. (2007). Cloud computing. IBM White Paper, 321, 224-231.
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  • Caputo, A., Marzi, G., & Pellegrini, M. M. (2016). The internet of things in manufacturing innovation processes: Development and application of a conceptual framework. Business Process Management Journal, 22, 383-402.
  • Cenamor, J., Parida, V., & Wincent, J. (2019). How entrepreneurial SMEs compete through digital platforms: The roles of digital platform capability, network capability and ambidexterity. Journal of Business Research, 100, 196-206.
  • Ciarli, T., Kenney, M., Massini, S., & Piscitello, L. (2021). Digital technologies, innovation, and skills: Emerging trajectories and challenges. Research Policy, 50(7), 104289.
  • Crossan, M. M., & Apaydin, M. (2010). A multi-dimensional framework of organizational innovation: A systematic review of the literature. Journal of Management Studies, 47(6), 1154-1191.
  • Dabrowska, J., Almpanopoulou, A., Brem, A., Chesbrough, H., Cucino, V., Di Minin, A., … Ritala, P. (2022). Digital transformation, for better or worse: A critical multi-level research agenda. R&D Management, 52(5), 930-954.
  • Damanpour, F. (2010). An integration of research findings of effects of firm size and market competition on product and process innovations. British Journal of Management, 21(4), 996-1010.
  • Damanpour, F., & Aravind, D. (2011). Managerial innovation: Conceptions, processes, and antecedents. Management and Organization Review, 8, 423-454.
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THE CURVILINEAR INFLUENCE OF DIGITAL TECHNOLOGY SCOPE ON TECHNOLOGICAL VERSUS ORGANIZATIONAL INNOVATION

Yıl 2025, Cilt: 21 Sayı: 3, 1127 - 1145, 30.09.2025

Öz

The adoption of digital technologies, such as artificial intelligence, cloud computing, smart devices, robotics, and blockchain has been an important topic for firms and organizations. This study examines the link between digital technology scope and innovation by highlighting differences between technological and organizational innovation. Existing studies have proposed that digital technologies have positive influence on innovation. However, some studies have also highlighted the dark sides of digitalization. In particular, this study argues that firms using a wide range of digital technologies experience negative returns on innovation after a certain point. This study also proposes that this negative return is more likely to happen for organizational innovation. This study tests its hypotheses by using the Eurostat Flash Eurobarometer No. 486 dataset, with a final sample of 15,448 firms from EU and non-EU countries. The hypotheses are supported. The results suggest that digital technology scope negatively influences innovation after a certain point and this negative curvilinear effect is more pronounced for organizational innovation than technological innovation. This study advances the digitalization literature by highlighting the negative returns of digital technologies. It also contributes to digitalization literature by highlighting the differences between technological and organizational innovation when investigating the impact of digital technologies.

Kaynakça

  • Ancillai, C., Sabatini, A., Gatti, M., & Perna, A. (2023). Digital technology and business model innovation: A systematic literature review and future research agenda. Technological Forecasting and Social Change, 188, 122307.
  • Arroyabe, M. F., Arranz, C. F., De Arroyabe, I. F., & de Arroyabe, J. C. F. (2024). Analyzing AI adoption in European SMEs: A study of digital capabilities, innovation, and external environment. Technology in Society, 79, 102733.
  • Athaide, G. A., Jeon, J., Raj, S. P., Sivakumar, K., & Xiong, G. (2025). Marketing innovations and digital technologies: A systematic review, proposed framework, and future research agenda. Journal of Product Innovation Management, 42(1), 144-165.
  • Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120. Barney, J. B., Ketchen, D. J., & Wright, M. (2011). The future of resource-based theory. Journal of Management, 37(5), 1299-1315.
  • Benitez, J., Arenas, A., Castillo, A., & Esteves, J. (2022). Impact of digital leadership capability on innovation performance: The role of platform digitization capability. Information & Management, 59(2), 103590.
  • Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, A. (2013). Digital business strategy: Towards a next generation of insights. MIS Quarterly, 37(2), 471-482.
  • Birkinshaw, M. M. J. (2006). How management innovation happens. MIT Sloan Management Review, 47(4), 81-88.
  • Birkinshaw, M. M. J., Hamel, G., & Mol, M. J. (2008). Management innovation. Academy of Management Review, 33(4), 825-845.
  • Blichfeldt, H., & Faullant, R. (2021). Performance effects of digital technology adoption and product & service innovation-A process-industry perspective. Technovation, 105, 102275.
  • Boeker, W., Howard, M. D., Basu, S., & Sahaym, A. (2021). Interpersonal relationships, digital technologies, and innovation in entrepreneurial ventures. Journal of Business Research, 125, 495-507.
  • Boss, G., Malladi, P., Quan, D., Legregni, L., & Hall, H. (2007). Cloud computing. IBM White Paper, 321, 224-231.
  • Brynjolfsson, E., & Mitchell, T. (2017). What can machine learning do? Workforce implications. Science, 358(6370), 1530-1534.
  • Caputo, A., Marzi, G., & Pellegrini, M. M. (2016). The internet of things in manufacturing innovation processes: Development and application of a conceptual framework. Business Process Management Journal, 22, 383-402.
  • Cenamor, J., Parida, V., & Wincent, J. (2019). How entrepreneurial SMEs compete through digital platforms: The roles of digital platform capability, network capability and ambidexterity. Journal of Business Research, 100, 196-206.
  • Ciarli, T., Kenney, M., Massini, S., & Piscitello, L. (2021). Digital technologies, innovation, and skills: Emerging trajectories and challenges. Research Policy, 50(7), 104289.
  • Crossan, M. M., & Apaydin, M. (2010). A multi-dimensional framework of organizational innovation: A systematic review of the literature. Journal of Management Studies, 47(6), 1154-1191.
  • Dabrowska, J., Almpanopoulou, A., Brem, A., Chesbrough, H., Cucino, V., Di Minin, A., … Ritala, P. (2022). Digital transformation, for better or worse: A critical multi-level research agenda. R&D Management, 52(5), 930-954.
  • Damanpour, F. (2010). An integration of research findings of effects of firm size and market competition on product and process innovations. British Journal of Management, 21(4), 996-1010.
  • Damanpour, F., & Aravind, D. (2011). Managerial innovation: Conceptions, processes, and antecedents. Management and Organization Review, 8, 423-454.
  • Damanpour, F., & Evan, W. M. (1984). Organizational innovation and performance: The problem of “Organizational Lag”. Administrative Science Quarterly, 29, 392-409.
  • Davenport, T., Guha, A., Grewal, D., & Bressgott, T. (2020). How artificial intelligence will change the future of marketing. Journal of the Academy of Marketing Science, 48(1), 24-42.
  • Del Giudice, M., Soto-Acosta, P., Carayannis, E., & Scuotto, V. (2018). Emerging perspectives on business process management (BPM): IT-based processes and ambidextrous organizations, theory and practice. Business Process Management Journal, 24(5), 1070-1076.
  • Dutta, S., & Folta, T. B. (2016). A comparison of the effect of angels and venture capitalists on innovation and value creation. Journal of Business Venturing, 31(1), 39-54.
  • Eden, R., Jones, A. B., Casey, V., & Draheim, M. (2019). Digital transformation requires workforce transformation. MIS Quarterly Executive, 18(1).
  • Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: What are they? Strategic Management Journal, 21(10-11), 1105-1121.
  • Elbanna, A., & Newman, M. (2022). The bright side and the dark side of top management support in digital transformation-A hermeneutical reading. Technological Forecasting and Social Change, 175, 121411.
  • Erevelles, S., Fukawa, N., & Swayne, L. (2016). Big Data consumer analytics and the transformation of marketing. Journal of Business Research, 69(2), 897-904.
  • European Commission, (2020). Flash Eurobarometer 486: SMEs, start-ups, scale-ups and entrepreneurship, February-May 2020. https://doi.org/10.4232/1.13639
  • Ferreira, J. J., Fernandes, C. I., & Ferreira, F. A. (2019). To be or not to be digital, that is the question: Firm innovation and performance. Journal of Business Research, 101, 583-590.
  • Fitzgerald, M., Kruschwitz, N., Bonnet, D., & Welch, M. (2013). Embracing digital technology: A strategic imperative. MIT Sloan Management Review, 55(2), 1-12.
  • Gama, F., & Magistretti, S. (2025). Artificial intelligence in innovation management: A review of innovation capabilities and a taxonomy of AI applications. Journal of Product Innovation Management, 42(1), 76-111.
  • Garud, R., & Karunakaran, A. (2018). Process-based ideology of participative experimentation to foster identity challenging innovations: The case of Gmail and AdSense. Strategic Organization, 16(3), 273-303.
  • Goduscheit, R. C., & Faullant, R. (2018). Paths towards radical service innovation in manufacturing companies - a service-dominant logic perspective. Journal of Product Innovation Management, 35(5), 701-719.
  • Gómez, J., Salazar, I., & Vargas, P. (2017). Does information technology improve open innovation performance? An examination of manufacturers in Spain. Information Systems Research, 28(3), 661-675.
  • Grant, R. M. (1996). Prospering in dynamically-competitive environments: Organizational capability as knowledge integration. Organization Science, 7(4), 375-387.
  • Grewal, D., Hulland, J., Kopalle, P. K., & Karahanna. E. (2020). The future of technology and marketing: A multidisciplinary perspective. Journal of the Academy of Marketing Science, 48(1), 1-8.
  • Guinan, P. J., Parise, S., & Langowitz, N. (2019). Creating an innovative digital project team: Levers to enable digital transformation. Business Horizons, 62(6), 717-727.
  • Gupta, S., & Misra, S. C. (2016). Compliance, network, security and the people related factors in cloud ERP implementation. International Journal of Communication Systems, 29(8), 1395-1419.
  • Hanelt, A., Bohnsack, R., Marz, D., & Antunes, C. (2020). A systematic review of the literature on digital transformation: Insights and implications for strategy and organizational change. Journal of Management Studies, 58(5), 1159-1197.
  • Hassan, S. S., Meisner, K., Krause, K., Bzhalava, L., & Moog, P. (2024). Is digitalization a source of innovation? Exploring the role of digital diffusion in SME innovation performance. Small Business Economics, 62(4), 1469-1491.
  • Hinings, B., Gegenhuber, T., & Greenwood, R. (2018). Digital innovation and transformation: An institutional perspective. Information and Organization, 28(1), 52-61.
  • Hoetker, G. (2007). The use of logit and probit models in strategic management research: Critical issues. Strategic Management Journal, 28(4), 331-343.
  • Huenteler, J., Schmidt, T. S., Ossenbrink, J., & Hoffmann, V. H. (2016). Technology life-cycles in the energy sector-Technological characteristics and the role of deployment for innovation. Technological Forecasting and Social Change, 104, 102-121.
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  • Usai, A., Fiano, F., Messeni Petruzzelli, A., Paoloni, P., Farina Briamonte, M., & Orlando, B. (2021). Unveiling the impact of the adoption of digital technologies on firms’ innovation performance. Journal of Business Research, 133, 327-336.
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Toplam 83 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme
Bölüm Araştırma Makaleleri
Yazarlar

Ebru Öztürk Köse 0000-0002-4056-4105

Erken Görünüm Tarihi 29 Eylül 2025
Yayımlanma Tarihi 30 Eylül 2025
Gönderilme Tarihi 13 Ocak 2025
Kabul Tarihi 24 Haziran 2025
Yayımlandığı Sayı Yıl 2025 Cilt: 21 Sayı: 3

Kaynak Göster

APA Öztürk Köse, E. (2025). THE CURVILINEAR INFLUENCE OF DIGITAL TECHNOLOGY SCOPE ON TECHNOLOGICAL VERSUS ORGANIZATIONAL INNOVATION. Uluslararası Yönetim İktisat ve İşletme Dergisi, 21(3), 1127-1145. https://doi.org/10.17130/ijmeb.1618857