Üniversite Öğrencilerinde Topluluk Önünde Konuşma Kaygısının Nedenleri ve Geliştirilen Baş Etme Mekanizmaları

Yıl 2018, Sayı: 47, 351 - 367, 11.12.2018

Ömer Erdoğan

Öz

Çalışmanın amacı, üniversite öğrencilerinin topluluk karşısında konuşmaktan doğan iletişim kaygılarının nedenlerinin belirlenmesi, bu iletişim görevi süresince yaşanılan bilişsel, duygusal ve davranışsal değişimlerin ve baş etme mekanizmalarının anlaşılmasıdır. Bu amaç doğrultusunda topluluk karşısında konuşma görevi verildiğinde yoğun kaygı yaşadığını ifade eden otuz üniversite öğrencisiyle odak grup görüşme yöntemi kullanılarak derinlemesine görüşmeler gerçekleştirilmiştir. Elde edilen bulgular değerlendirildiğinde katılımcıların iletişim kaygısının kaynağının, özellikle ebeveyn tutumları, okul deneyimleri ve genetik yatkınlık olduğu bulunmuştur. Kaygıyla baş etmeye yönelik olarak öğrencilerin, genellikle beceri geliştirme egzersizleri yapmanın yanı sıra sosyal destek sistemlerinden de yararlandıkları fakat bu çabaların genellikle sonuç vermediği bulunmuştur.

Anahtar Kelimeler

İletişim Kaygısı, Topluluk Önünde Konuşma Kaygısı, Konuşma Kaygısı

The Causes Communication Apprehension For Public Speaking Among University Students And The Coping Mechanisms Developed

Öz

The aim of this study is both to uncover the causes of communication apprehension owing to the fact that university students’ public speaking and to understand the mechanisms
experienced cognitive, emotional and behavioral changes during the given public speaking task and also their coping mechanisms. To this end, deep analyses with the method of focus group are done by thirty university students who have high communication concerns when they are given public speeches. When the findings are evaluated, especially attitudes of parents, school experiences and genetic predisposition are founded as the main causes of participants’ communication concerns. Besides, the findings indicate that in order to cope with anxiety, students usually make some practices to improve their skills and take some helps form social support systems but these attempts do not usually give positive results.

Anahtar Kelimeler

Communication Apprehension, Public Speaking Anxiety, Speaking Anxiety.

Kaynakça

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