BİLGİ YÖNETİMİNİN ALT YAPISI VE BİLGİ YÖNETİMİ PERFORMANSI: TÜRKİYE’DE BİR SAHA ÇALIŞMASI

Öz

Bilgi, küresel düzeyde yaşanmakta olan iktisadi ve sosyal dönüşüm sürecinin merkezinde yer almakta ve gerek kuruluşların gerek toplumların birbirlerine üstünlük elde etme mücadelesinde anahtar rol oynamaktadır. Bilgi ekonomisinde en değerli üretim faktörü bilgidir. Bu nedenle organizasyonlar açısından bilginin etkili yönetilmesi, uzun vadeli rekabet avantajı elde etmenin en önemli unsurlarından biri olarak değerlendirilmektedir. Bilgi yönetiminin organizasyona sağlayacağı faydalar hem teorik hem de uygulama yönüyle detaylı biçimde ele alınmış bu sahada pek çok çalışma yapılmıştır. Ancak bilgi yönetimi alt yapı unsurlarının bilgi yönetimi performansına etkileri konusunda yeterince çalışma yapılmadığı görülmektedir. Bu çalışmanın amacı bilgi yönetiminin alt yapısını oluşturan faktörleri ortaya çıkarmak ve söz konusu faktörlerin bilgi yönetimi performansına etkilerini ölçmektir. Bu amaca yönelik olarak Türkiye'de faaliyet gösteren yedi şirketten toplanan veriler ışığında bir uygulama çalışması yapılmıştır.

Anahtar Kelimeler

• Bilgi Yönetimi, Bilgi Yönetimi Altyapısı, Bilgi Yönetimi Performansı

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