Havacılık Sektöründe İş Tutkunluğu Emniyetli Davranışı Etkiler Mi?

Yıl 2023, Cilt: 5 Sayı: 2, 129 - 154, 30.08.2023

Tugay Öney , Yeşim Tüm Kılıç

https://doi.org/10.51785/jar.1333111

Öz

Havacılık sektörü, sıfır hata yaklaşımıyla potansiyel tehditleri en aza indirmeyi hedefleyen vizyoner bir sektördür. Doğası gereği en yüksek standartları talep eder ve sürdürülebilir bir hizmet anlayışı için güçlü bir tutku ve motivasyon sergiler. Buna karşın, dikkat ve stres gibi birbirine zıt iki yoğun duygunun baskın olduğu havacılık sektöründe, çalışanların işlerine duydukları tutkunun düzeyi ve türünün, bu iki duygu arasındaki dengenin sağlanmasında önemli bir belirleyici olduğu düşünülmektedir. Çalışanların işe olan tutkunluklarının havacılık sektöründeki emniyet unsuruna etkisi konusunda sınırlı sayıda araştırma olması ve sektör çalışanları açısından tutkunun emniyetli davranış ve bireysel çıktılara etkisinin inceleme beklemesi bu araştırmanın gerisinde yatan nedenlerdir. Bu bağlamda çalışmanın amacı, havacılık sektörü çalışanlarının iş tutkunluğu düzeylerinin emniyetli davranış algıları üzerindeki etkisini ortaya koymaktadır. Bu araştırmanın örneklemini Türk sivil havacılık sektörü çalışanları oluşturmaktadır (n=412). Araştırma verilerini toplamak için anket, kolayda örnekleme yöntemi kullanılarak havacılık sektöründeki çalışanlara elektronik olarak dağıtılmıştır. Araştırmanın model ve hipotezlerini test etmek için Doğrulayıcı Faktör Analizi (DFA) ve Çoklu Regresyon Analizinden yararlanılmıştır. Araştırma bulgularına göre, iş tutkunluğu boyutlarından takıntılı tutkunluğun emniyetli davranış boyutlarından emniyete uyum üzerinde negatif ama anlamlı olmayan, ancak emniyete katılım üzerinde ise pozitif ve anlamlı bir etkiye sahip olduğu tespit edilmiştir. Diğer yandan iş tutkunluğu boyutlarından uyumlu tutkunluğun emniyetli davranış boyutlarından emniyete uyum ve emniyete katılım üzerinde pozitif ve anlamlı bir etkiye sahip olduğu ortaya konmuştur. Çalışma, araştırma bulgularından çıkarılan sonuçlarla son bulmakta, araştırmanın kısıtlarını vurgulamakta ve havacılık işletmeleri ve araştırmacılar için öneriler sunmaktadır.

Anahtar Kelimeler

İş Tutkunluğu, Emniyetli Davranış, Havacılık Sektörü.

Teşekkür

Çalışmamızda bizlere destek veren kıymetli hocalarıma, akademi alanında engin bilgileriyle yol gösterici olan başta derginizin genel yayın yönetmeni ve editörlerine teşekkürü bir borç bilirim.

Does Job Passion Affect Safety Behaviour in the Aviation Industry?

Öz

The aviation industry is a visionary sector that aims to minimize potential threats with a zero-defect approach. It demands the highest standards due to its nature and exhibits a strong passion and motivation for a sustainable service understanding. On the other hand, in the aviation industry, where two opposing intense emotions, such as attentiveness and stress, are dominant, it is believed that the level and type of passion for their work are important determinants in maintaining a balance between these two phenomena. The reasons behind this research are that there is a limited number of studies on the effect of employees' passion for work on the safety factor in the aviation industry and the effect of passion on safe behaviour and individual outputs in terms of sector employees are awaiting investigation. In this context, the aim of this study is to reveal the effect of job passion levels of aviation industry employees on their perceptions of safe behaviour. The sample of this study consists of the employees of the Turkish civil aviation industry (n=412). To collect research data, the questionnaire was electronically distributed to employees in the aviation industry using the convenience sampling method. Confirmatory Factor Analysis (CFA) and Multiple Regression Analysis were used to test the research model and hypotheses. According to the research findings, it has been determined that obsessive passion, one of the dimensions of work passion, has a negative but insignificant effect on safety compliance, but a positive and significant effect on safety participation. On the other hand, it has been revealed that compliant passion, one of the dimensions of work passion, has a positive and significant effect on safety compliance and safety participation, two of the dimensions of safety behaviour. The paper concludes with implications of the research findings, emphasizes the research limitations and offers suggestions for aviation businesses and researchers.

Anahtar Kelimeler

Passion for Work, Safety Behaviour, Aviation Industry.

Kaynakça

• Ahn, J., Back, K.-J., & Lee, C.-K. (2019). A new dualistic approach to brand attitude: The role of passion among integrated resort customers. International Journal of Hospitality Management, 78, 261-267.
• Ali, M., Aziz, S., Pham, T., Babalola, M., & Usman, M. (2020). A positive human health perspective on how spiritual leadership weaves its influence on employee safety performance: The role of harmonious safety passion. Safety Science, 131, 104923.
• Altunışık, R., Gegez, E., Koç, e, Yıldız, E., Yuksel, A., Sığrı, Ü., Boz, H., & Altunişik, R. (2022). Örnekleme ve örnekleme süreci. İçinde Sosyal Bilimlerde Araştırma Yöntemleri: Yeni Perspektifler (ss. 129-184). Ankara: Seçkin Yayıncılık.
• Amarnani, R., Lajom, J., Restubog, S., & Capezio, A. (2020). Consumed by obsession: Career adaptability resources and the performance consequences of obsessive passion and harmonious passion for work. Human Relations, 73(6), 811-836.
• Astakhova, M., & Porter, G. (2015). Understanding the work passion–performance relationship: The mediating role of organizational identification and moderating role of fit at work. Human Relations, 68(8), Article 8. Azrin, N., Holz, W. C., & Hake, D. (1963). Fixed-ratio punishment. Journal of the Experimental Analysis of Behavior, 6(2), 141-148.
• Bélanger, C., & Ratelle, C. (2021). Passion in university: The role of the dualistic model of passion in explaining students’ academic functioning. Journal of Happiness Studies, 22(5), 2031-2050.
• Benitez, M., Orgambídez, A., Cantero-Sánchez, F., & León-Pérez, J. (2023). Harmonious passion at work: Personal resource for coping with the negative relationship between burnout and İntrinsic job satisfaction in service employees. International Journal of Environmental Research and Public Health, 20(2),
• Birkeland, I., & Buch, R. (2015). The dualistic model of passion for work: Discriminate and predictive validity with work engagement and workaholism. Motivation and Emotion, 39(3),
• Blau, P. (2017). Exchange and Power in Social Life (2nd Edition). Routledge. https://doi.org/10.4324/9780203792643
• Borman, W., & Motowidlo, S. (1993). Expanding the criterion domain to include elements of contextual performance. İçinde Personnel selection in organizations (ss. 71-98). https://digitalcommons.usf.edu/psy_facpub/1111
• Burke, R., Astakhova, M., & Hang, H. (2015). Work passion through the lens of culture: Harmonious work passion, obsessive work passion, and work outcomes in Russia and China. Journal of Business and Psychology, 30(3),
• Cabrita, C., & Duarte, A. (2023). Passionately demanding: Work passion’s role in the relationship between work demands and affective well-being at work. Frontiers in Psychology, 14. https://www.mendeley.com/catalogue/5ea2b90c-b4ef-3666-9d2f-2a9edfaac158/
• Campbell, J., McCloy, R., Oppler, S., & Sager, C. (1993). A Theory of Performance. İçinde Personnel Selection in Organizations. (ss. 35-69). https://www.scirp.org/(S(351jmbntvnsjt1aadkposzje))/reference/ReferencesPapers.aspx?ReferenceID=1722958
• Chang, Y.-H., & Liao, M.-Y. (2009). The effect of aviation safety education on passenger cabin safety awareness. Safety Science, 47(10), 1337-1345.
• Chen, S.-C. (2021). A dualistic model of air technician safety behavior: Application of the reformulation of attitude theory. Research in Transportation Business & Management, 41, 1-8. https://doi.org/10.1016/j.rtbm.2021.100632
• Chi, C., & Qu, H. (2008). Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach. Tourism Management, 29(4),
• Clarke, S. (2006). The relationship between safety climate and safety performance: A meta-analytic review. Journal of Occupational Health Psychology, 11(4), 315-327.
• Cooper, C., Argentero, P., & O’Driscoll, M. (2001). Organizational stress: A review and critique of theory, research, and applications. SAGE Publications, Inc. https://doi.org/10.4135/9781452231235
• Coşar, B. (2022). Relationship of Passion for Work with Turkish Academics: A Qualitative Research. İçinde H. Kamışlı (Ed.), Research in Social Sciences, Volume II (ss. 150-168).
• Curran, P., West, S., & Finch, J. (1996). The Robustness of test statistics to nonnormality and specification error in confirmatory factor analysis. Psychological Methods, 1(1),
• Curran, T., Hill, A., Appleton, P., Vallerand, R., & Standage, M. (2015). The psychology of passion: A meta-analytical review of a decade of research on intrapersonal outcomes. Motivation and Emotion, 39(5), 631-655.
• Çeli̇k, H., & Coşar, B. (2022). The mediating role of perceived organizational support in the impact of passion for work on sustainable competitive advantage. Doğuş Üniversitesi Dergisi, 23(2),
• Damar, A., & Yastıkoğlu, S. (2021). Pozitif Örgütsel Davranışta Güncel Yaklaşımlar. İçinde Ü. Eryeşil (Ed.), İşe angaje olma (ss. 194-219). Eğitim Kitabevi.
• Deci, E., & Ryan, R. (1985). Intrinsic Motivation and Self-Determination in Human Behavior | SpringerLink. New York: Plenum Press. https://link.springer.com/book/10.1007/978-1-4899-2271-7
• DeJoy, D., Della, L., Vandenberg, R., & Wilson, M. (2010). Making work safer: Testing a model of social exchange and safety management. Journal of Safety Research, 41(2), 163-171.
• Derelioğlu, S. (2022). Lider-Üye Etkileşimi, Algılanan Kurumsal Destek ve Görev Performansı Arasındaki İlişki . Selçuk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi , (49) , 10-25 . DOI: 10.52642/susbed.1110104
• DHMİ. (2022). Personel Durumu. Devlet Hava Meydanları İşletmesi Genel Müdürlüğü; Erişim tarihi. https://www.dhmi.gov.tr/Sayfalar/PersonelDurumu.aspx.Erişim Tarihi: 12.07.2023
• Doll, W., Xia, W., & Torkzadeh, G. (1994). A confirmatory factor analysis of the end-user computing satisfaction instrument. MIS Quarterly, 18(4), 453.
• Donahue, E., Forest, J., Vallerand, R., Lemyre, P., Barrett, L., & Bergeron, É. (2012). Passion for work and emotional exhaustion: The mediating role of rumination and recovery. Applied Psychology: Health and Well-Being, 4(3),
• Dubreuil, P., Forest, J., & Courcy, F. (2014). From strengths use to work performance: The role of harmonious passion, subjective vitality, and concentration. The Journal of Positive Psychology, 9(4), 335-349.
• Eryılmaz, İ., Dirik, D., & Odabaşoğlu, Ş. (2019). Güvenlik iklimi algısı ve iş performansı ilişkisinde genel öz yeterliliğin düzenleyici rolü: Helikopter teknisyenleri üzerine bir araştırma. Manas Sosyal Araştırmalar Dergisi, 8(2), 1854-1870.
• Eryilmaz, İ. (2019). Örgüt kültürü ve iş tatmini arasındaki ilişkide sektörel değişkenlerin rolü: Kamu ve özel sektör havacılık çalışanları üzerine bir araştırma. Journal of Aviation Research, 1(1),
• Forest, J., Mageau, G., Sarrazin, C., & Morin, E. (2011). “Work is my passion”: The different affective, behavioural, and cognitive consequences of harmonious and obsessive passion toward work. Canadian Journal of Administrative Sciences, 28(1),
• Gkorezis, P., Mousailidis, G., Kostagiolas, P., & Kritsotakis, G. (2021). Harmonious work passion and work-related internet information seeking among nurses: The mediating role of intrinsic motivation. Journal of Nursing Management, 29(8),
• Gouldner, A. (1960). The norm of reciprocity: A preliminary statement. American Sociological Review, 25(2), 161. Griffin, M., & Neal, A. (2000). Perceptions of safety at work: A framework for linking safety climate to safety performance, knowledge, and motivation. Journal of Occupational Health Psychology, 5(3), 347-358.
• Gülbahar, Y. (2023). Tutku kavramı ve ikili tutku modeli. İçinde B. Hırlak (Ed.), Örgütsel Davranış Kavramlar ve Araştırmalar-I (ss. 169-188). Gaziantep: Özgür Yayınları.
• Hao, P., He, W., & Long, L.-R. (2017). Why and When Empowering Leadership Has Different Effects on Employee Work Performance: The Pivotal Roles of Passion for Work and Role Breadth Self-Efficacy. Journal of Leadership & Organizational Studies, 25(1), 1-16.
• Ho, V., Wong, S., & Lee, C. (2011). A tale of passion: Linking job passion and cognitive engagement to employee work performance. Journal of Management Studies, 48(1),
• Hofmann, D., Jacobs, R., & Landy, F. (1995). High reliability process industries: Individual, micro, and macro organizational influences on safety performance. Journal of Safety Research, 26(3), 131-149.
• Houlfort, N., Philippe, F., Vallerand, R., & Ménard, J. (2014). On passion and heavy work investment: Personal and organizational outcomes. Journal of Managerial Psychology, 29(1),
• Hu, L.-T., & Bentler, P. (1998). Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. Psychological Methods, 3(4), 424-453.
• Joussain, A. (1928). Les passions humaines (B. de P. Flammarion, Ed.). https://www.amazon.fr/passions-humaines-Joussain-Andr%C3%A9/dp/B003ASYP0A
• Juliani, R., & Purba, D. (2019). The mediating role of passion for work on the relationship between task significance and performance. Pertanika Journal of Social Sciences and Humanities, 27(3),
• Kanbur, E. (2017). Pozitif örgütsel davranış. İçinde S. Polatçı & K. Özyer (Ed.), 21. Yüzyılda Örgütsel Davranış—Beta Yayıncılık (ss. 219-242). İstanbul: Beta Yayınevi. https://www.betayayincilik.com/21-yuzyilda-orgutsel-davranis-p-620
• Kelecek, S., & Aşçı, F. (2013). “Tutkunluk ölçeği”nin üniversite sporcuları için geçerlilik ve güvenilirlik çalışması. Turkiye Klinikleri Journal of Sport Science, 5(2), 80-85.
• Kline, R. (2011). Principles and Practice of Structural Equation Modeling (3nd bs). New York: Guildford Press. https://www.amazon.com/Principles-Practice-Structural-Equation-Methodology/dp/1606238760
• Kong, D., & Ho, V. (2018). The performance implication of obsessive work passion: Unpacking the moderating and mediating mechanisms from a conservation of resources perspective. European Journal of Work and Organizational Psychology, 27(2),
• Laurence, D. (2005). Safety rules and regulations on mine sites – The problem and a solution. Journal of Safety Research, 36(1), 39-50.
• Lawton, R. (1998). Not working to rule: Understanding procedural violations at work. Safety Science, 28(2), 77-95. Mageau, G., Vallerand, R., Charest, J., Salvy, S.-J., Lacaille, N., Bouffard, T., & Koestner, R. (2009). On the development of harmonious and obsessive passion: The role of autonomy support, activity specialization, and identification with the activity. Journal of Personality, 77(3), 601-646.
• Malchelosse, K., Houlfort, N., Lavoie, C.-E., & Masson, R. (2023). The role of resilience and psychological needs satisfaction in the relationship between passion for work and work-life enrichment. Current Psychology, 1-17. https://doi.org/10.1007/s12144-023-04846-0
• Mas’ud, F., Yuniawan, A., Nugraheni, R., Idyarti, E., & Udin, U. (2020). The effect of obsessive work passion and affective commitment on employee performance. Espacios, 41(22), 79-89.
• Mehmood, K., Jabeen, F., Al Hammadi, K., Al Hammadi, A., Iftikhar, Y., & AlNahyan, M. T. (2023). Disentangling employees’ passion and work-related outcomes through the lens of cross-cultural examination: A two-wave empirical study. International Journal of Manpower, 44(1),
• Mullen, J. (2005). Testing a model of employee willingness to raise safety issues. Canadian Journal of Behavioural Science / Revue Canadienne Des Sciences Du Comportement, 37(4), 273-282.
• Nahrgang, J., Morgeson, F., & Hofmann, D. (2011). Safety at work: A meta-analytic investigation of the link between job demands, job resources, burnout, engagement, and safety outcomes. Journal of Applied Psychology, 96(1), 71-94.
• Neal, A., & Griffin, M. (2004). Safety climate and safety at work. İçinde The psychology of workplace safety (ss. 15-34). American Psychological Association. https://doi.org/10.1037/10662-002
• Neal, A., & Griffin, M. (2006). A study of the lagged relationships among safety climate, safety motivation, safety behavior, and accidents at the individual and group levels. Journal of Applied Psychology, 91(4), 946-953.
• Neal, A., & Griffin, M. (1997). Perceptions of safety at work: Developing a model to link organizational safety climate and individual behavior. 12th Annual Conference of the Society for Industrial and Organizational Psychology.
• Neal, A., Griffin, M. A., & Hart, P. M. (2000). The impact of organizational climate on safety climate and individual behavior. Safety Science, 34(1-3), 99-109.
• Nunnally, J. (1978). Psychometric Theory. McGraw-Hill. Perrewé, P., Hochwarter, W., Ferris, G., Mcallister, C., & Harris, J. (2014). Developing a passion for work passion: Future directions on an emerging construct. Journal of Organizational Behavior, 35(1),
• Probst, T., & Brubaker, T. (2001). The effects of job insecurity on employee safety outcomes: Cross-sectional and longitudinal explorations. Journal of Occupational Health Psychology, 6(2), 139-159.
• Reason, J. (1990). Human Error (1. bs). Cambridge University Press. https://doi.org/10.1017/CBO9781139062367
• Reason, J., Parker, D., & Lawton, R. (1998). Organizational controls and safety: The varieties of rule-related behaviour. Journal of Occupational and Organizational Psychology, 71(4), 289-304.
• Ribot, T. (1907). Essai sur les passions. Paris: Alcan.
• Salessi, S., Omar, A., & Vaamonde, J. (2017). Conceptual considerations of work passion. Ciencias Psicológicas, 11, 165-178.
• Schermelleh-Engel, K., Moosbrugger, H., & Müller, H. (2003). Evaluating the fit of structural equation models: Tests of significance and descriptive goodness-of-fit measures. Methods of Psychological Research, 8(2), 23-74.
• Seligman, M., & Csikszentmihalyi, M. (2000). Positive psychology: An introduction. American Psychologist, 55(1), 5-14.
• Swimberghe, K., Astakhova, M., & Wooldridge, B. (2014). A new dualistic approach to brand passion: Harmonious and obsessive. Journal of Business Research, 67(12),
• Trépanier, S., Fernet, C., Austin, S., Forest, J., & Vallerand, R. (2014). Linking job demands and resources to burnout and work engagement: Does passion underlie these differential relationships? Motivation and Emotion, 38(3),
• Tu, Y., Hao, X., Rosak-Szyrocka, J., Vasa, L., & Zhao, X. (2023). Obsessive passion, opportunity recognition, and entrepreneurial performance: The dual moderating effect of the fear of failure. Frontiers in Psychology, 13, 1-14.
• TÜİK. (2022). Nüfus Kayıt Sistemi Sonuçları. TÜİK. https://data.tuik.gov.tr/Bulten/Index?p=Istatistiklerle-Genclik-2022-49670. Erişim Tarihi: 11.07.2023
• TÜİK. (2023). Yükseköğretim İstihdam Göstergeleri. https://data.tuik.gov.tr/Bulten/Index?p=Yuksekogretim-Istihdam-Gostergeleri-2022-49600. Erişim Tarihi. 15.07.2023
• Vallerand, R. (2008). On the psychology of passion: In search of what makes people’s lives most worth living. Canadian Psychology / Psychologie Canadienne, 49(1), 1-13.
• Vallerand, R. (Ed.). (2015). The Psychology of Passion: A Dualistic Model. Oxford University Press. https://doi.org/10.1093/acprof:oso/9780199777600.002.0003
• Vallerand, R. (2016). The dualistic model of passion: Theory, research, and implications for the field of education. Içinde W. Liu, J. Wang, & R. Ryan (Ed.), Building Autonomous Learners: Perspectives from Research and Practice using Self-Determination Theory (ss. 31-58). Springer. https://doi.org/10.1007/978-981-287-630-0_3
• Vallerand, R., Blanchard, C., Mageau, G., Koestner, R., Ratelle, C., Léonard, M., Gagné, M., & Marsolais, J. (2003). Les passions de l’âme: On obsessive and harmonious passion. Journal of Personality and Social Psychology, 85(4), 756-767.
• Vallerand, R., Chichekian, T., & Paquette, V. (2020). Passion in Education- Theory, Research, and Applications. İçinde G. Liem & D. Mclnerney (Ed.), Promoting Motivation and Learning in Contexts: Sociocultural Perspectives on Educational Interventions (ss. 115-141). Charlotte: Information Age Publishing Inc.,.
• Vallerand, R., Houlfort, N., & Forest, J. (2014). Passion for work: Determinants and outcomes. The Oxford Handbook of Work Engagement, Motivation, and Self-Determination Theory, 85-108.
• Vallerand, R., Paquet, Y., Philippe, F., & Charest, J. (2010). On the role of passion for work in burnout: A process model. Journal of Personality, 78(1),
• Vallerand, R., Salvy, S., Mageau, G., Elliot, A., Denis, P., Grouzet, F., & Blanchard, C. (2007). On the role of passion in performance. Journal of Personality, 75(3),
• Vallerand, R., & Verner-Filion, J. (2013). Making people’s life most worth living: On the importance of passion for positive psychology. Terapia Psicologica, 31(1), 35-48.
• Wang, L., Cao, Q., & Zhou, L. (2018). Research on the influencing factors in coal mine production safety based on the combination of DEMATEL and ISM. Safety Science, 103, 51-61.
• Wu, Y., Xu, Q., Jiang, J., Li, Y., Ji, M., & You, X. (2023). The influence of safety-specific transformational leadership on safety behavior among Chinese airline pilots: The role of harmonious safety passion and organizational identification -. Safety Science, 166. https://www.sciencedirect.com/science/article/abs/pii/S0925753523001960
• Xu, Q., Wu, Y., Wang, M., Liu, B., Jiang, J., You, X., & Ji, M. (2022). The relationship between sense of calling and safety behavior among airline pilots: The role of harmonious safety passion and safety climate. Safety Science, 150, 1-10.
• Yang, X., Zhang, B., Wang, L., Cao, L., & Tong, R. (2021). Exploring the relationships between safety compliance, safety participation and safety outcomes: Considering the moderating role of job burnout. International Journal of Environmental Research and Public Health, 18(8). https://doi.org/10.3390/ijerph18084223
• Yılmaz, H. (2020). Örgütsel sosyalleşmenin işten ayrılma niyetine etkisinde örgütsel bağlılık ve örgütsel vatandaşlığın aracılık rolü: Havacılık sektöründe bir araştırma (Yayımlanmamış Doktora Tezi). Mustafa Kemal Üniversitesi.