Araştırma Makalesi
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Sürdürülebilirlik ve Yönetim Sistemi Standartları Arasında Köprü Kurma: Birleşik Bir Bakış Açısı

Yıl 2025, Cilt: 4 Sayı: 1, 45 - 76, 28.07.2025
https://doi.org/10.58654/jebi.1598040

Öz

Yönetim sistemi standartları, kurumsal başarıya ve yenilikçi yaklaşımların benimsenmesine ulaşmayı hedefleyen işletmeler için stratejik araçlar olarak hizmet eder. Bu standartlar işletmeleri, süreç kontrolünü optimize etmek ve hedeflere ulaşmayı artırmak için tasarlanmış bir yönetim felsefesiyle donatır. Hem yöneticiler hem de çalışanlar tarafından etkili bir şekilde içselleştirildiğinde, bu felsefe işletme için önemli faydalar sağlar. Yönetim sistemi standartlarının tutarlı, sistematik ve uzun vadeli uygulanması, bir işletmenin çevresel, sosyal ve yönetişim performansını olumlu yönde etkilerken, aynı zamanda Sürdürülebilir Kalkınma Hedeflerine (SKH) ulaşılmasına da önemli ölçüde katkıda bulunur. Bu standartları stratejik olarak benimseyen ve entegre eden işletmeler, hem operasyonel verimliliği hem de sosyal etkiyi artırabilir ve kendilerini sürdürülebilir kalkınmada lider olarak konumlandırabilirler. Bu bağlamda bu çalışma yönetim sistem standartlarının uygulanması ile sürdürülebilirlik hedeflerine ulaşmada nasıl köprü oluşturulduğuna dair bir bakış açısı sunmaktadır.

Kaynakça

  • Agus, P., Ratna Setyowati, P., Arman, H. A., Masduki, A., Innocentius, B., Priyono Budi, S., & Otta Breman, S. (2020). The effect of implementation integrated management system ISO 9001, ISO 14001, ISO 22000 and ISO 45001 on Indonesian food industries performance. Test Engineering and Management, 82(20), 14054-14069.
  • Ang, L., & Buttle, F. (2006). Customer retention management processes: A quantitative study. European journal of marketing, 40(1/2), 83-99.
  • Bakhtiar, A., Nugraha, A., Suliantoro, H., & Pujotomo, D. (2023). The effect of quality management system (ISO 9001) on operational performance of various organizations in Indonesia. Cogent Business & Management, 10(2), 2203304.
  • Cândido, C. J., & Ferreira, L. M. (2023). ISO 9001 internal decertification motivations: exploring barriers and benefits of certification as withdrawal antecedents. Production Planning & Control, 34(4), 330-344.
  • Camango, C., & Cândido, C. J. (2023). ISO 9001 maintenance, decertification and recertification: a systematic literature review. Total Quality Management & Business Excellence, 34(13-14), 1764-1796.
  • Cantele, S., Landi, S., & Vernizzi, S. (2024). Measuring corporate sustainability in its multidimensionality: A formative approach to integrate ESG and triple bottom line approaches. Business Strategy and the Environment, 33(7), 7383-7408.
  • Da Fonseca, L. M. C. M. (2015). ISO 14001: 2015: An improved tool for sustainability. Journal of Industrial Engineering and Management, 8(1), 37-50.
  • Dali, A., & Lajtha, C. 2012, ISO 31000 risk management—“The gold standard”. EDPACS, 45(5), 1-8.
  • Elkington, J. (1994). Towards the sustainable corporation: Win-win-win business strategies for sustainable development. California management review, 36(2), 90-100.
  • Elkington, J. (1997). The triple bottom line. Environmental management: Readings and cases, 2, 49-66.
  • Elkington, J., & Rowlands, I. H. (1999). Cannibals with forks: The triple bottom line of 21st century business. Alternatives Journal, 25(4), 42.
  • Fahmi, K., Mustofa, A., Rochmad, I., Sulastri, E., Wahyuni, I. S., & Irwansyah, I. (2021). Effect of ISO 9001: 2015, ISO 14001: 2015 and ISO 45001: 2018 on operational performance of automotive industries. Journal of Industrial Engineering & Management Research, 2(1), 13-25.
  • Fonseca, L., & Domingues, J. P. (2017). ISO 9001: 2015 edition-management, quality and value. International journal of quality research, 1(11), 149-158.
  • Gimenez, C., Sierra, V., & Rodon, J. (2012). Sustainable operations: Their impact on the triple bottom line. International journal of production economics, 140(1), 149-159.
  • Gjerdrum, D., & Peter, M. (2011). The new international standard on the practice of risk management–A comparison of ISO 31000: 2009 and the COSO ERM framework. Risk Management, 31(21), 8-12.
  • Granja, N., Domingues, P., Cabecinhas, M., Zimon, D., & Sampaio, P. (2021). ISO 22000 certification: diffusion in Europe. Resources, 10(10), 100.
  • Gyekye, K. A., Agana, J. A., Mireku, K., Domeher, D., & Koranteng, E. T. (2024). The effect of corporate social responsibility on firm performance: Insights from ISO 9001‐certified manufacturing firms in Ghana. Corporate Social Responsibility and Environmental Management, 31(3), 1667-1676.
  • Harrison, H., Birks, M., Franklin, R., & Mills, J. (2017, January). Case study research: Foundations and methodological orientations. In Forum qualitative Sozialforschung/Forum: qualitative social research (Vol. 18, No. 1).
  • Heras‐Saizarbitoria, I., & Boiral, O. (2013). ISO 9001 and ISO 14001: towards a research agenda on management system standards. International Journal of Management Reviews, 15(1), 47-65.
  • Hughes, S., & Karapetrovic, S. (2006). ISO 10002 complaints handling system: a study. International Journal of Quality & Reliability Management, 23(9), 1158-1175.
  • ISO (2023a), “About us. International organization for standardization”, available at: https://www.iso.org/about-us.html.
  • ISO (2023b), “How ISO standards help meet the SDGs”, International Organization for Standardization, available at: https://www.iso.org/sdgs.htm.
  • Jacob, L. A., Gandure, J., & Kommula, V. P. (2025). Investigation of sustainability failures of ISO 9001 quality management system–a case of Botswana. International Journal of Quality & Reliability Management, 42(1), 33-60.
  • Jannah, M., Fahlevi, M., Paulina, J., Nugroho, B. S., Purwanto, A., Subarkah, M. A., & Cahyono, Y. (2020). Effect of ISO 9001, ISO 45001 and ISO 14000 toward financial performance of Indonesian manufacturing. Systematic Reviews in Pharmacy, 11(10), 894-902.
  • Johanes, M., Mark, M., & Steven, J. (2023). A global review of implementation of occupational safety and health management systems for the period 1970–2020. International Journal of Occupational Safety and Ergonomics, 29(2), 821-836.
  • Kiriş, S. B., & Börekçi, D. Y. (2018). Sürdürülebilir Liman İşletmeciliğini Yönlendirici ve Engelleyici Faktörler: Bir Üçlü Bilanço Yaklaşımı. İstanbul Gelişim Üniversitesi Sosyal Bilimler Dergisi, 5(1), 192-220.
  • Loch, C.H. & Wu, Y. (2007). Behavioral operations management: Foundations and Trends in Technology, Information and Operations Management, 1(3): 121-232.
  • Medić, S., Karlović, B., & Cindrić, Z. (2016). New standard ISO 9001: 2015 and its effect on organisations. Interdisciplinary Description of Complex Systems: INDECS, 14(2), 188-193.
  • Morgado, L., Silva, F. J. G., & Fonseca, L. M. (2019). Mapping occupational health and safety management systems in Portugal: outlook for ISO 45001: 2018 adoption. Procedia manufacturing, 38, 755-764.
  • Neves, M. E. D., Reis, S., Reis, P., & Dias, A. G. (2024). Impact of ISO 14001 and ISO 9001 adoption on corporate performance: evidence on a bank-based system. International Journal of Productivity and Performance Management, 73(5), 1641-1667.
  • Nica, I., Chiriță, N., & Georgescu, I. (2025). Triple Bottom Line in Sustainable Development: A Comprehensive Bibliometric Analysis. Sustainability, 17(5), 1932.
  • Nogueira, E., Gomes, S., & Lopes, J. M. (2025). Unveiling triple bottom line's influence on business performance. Discover Sustainability, 6(1), 43.
  • Pesce, M., Shi, C., Critto, A., Wang, X., & Marcomini, A. (2018). SWOT analysis of the application of international standard ISO 14001 in the Chinese context. A case study of Guangdong Province. Sustainability, 10(9), 3196.
  • Podrecca, M., Molinaro, M., Sartor, M., & Orzes, G. (2024). The impact of ISO 45001 on firms' performance: An empirical analysis. Corporate Social Responsibility and Environmental Management, 31, 4581–4595.
  • Saeidi, S. P., Sofian, S., Saeidi, P., Saeidi, S. P., & Saaeidi, S. A. (2015). How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction. Journal of business research, 68(2), 341-350.
  • Sahoo, S., & Upadhyay, A. (2024). Improving triple bottom line (TBL) performance: analyzing impacts of industry 4.0, lean six sigma and circular supply chain management. Annals of Operations Research, 1-32.
  • Savitz, A. (2013). The triple bottom line: how today's best-run companies are achieving economic, social and environmental success-and how you can too. John Wiley & Sons.
  • Stigzelius, I., & Mark-Herbert, C. (2009). Tailoring corporate responsibility to suppliers: Managing SA8000 in Indian garment manufacturing. Scandinavian Journal of Management, 25(1), 46-56.
  • Su, H. C., Dhanorkar, S., & Linderman, K. (2015). A competitive advantage from the implementation timing of ISO management standards. Journal of Operations Management, 37, 31-44.
  • Valmohammadi, C. (2014). Impact of corporate social responsibility practices on organizational performance: an ISO 26000 perspective. Social Responsibility Journal.
  • Vijerathne, D. T., Wahala, W. M. P. S. B., Rathnasiri, M. S. H., De Silva, V., & Dewasiri, N. J. (2025). Literature review on sustainability. Greening Our Economy for a Sustainable Future, 33-45.
  • Welch, C., Piekkari, R., Plakoyiannaki, E., & Paavilainen-Mäntymäki, E. (2020). Theorising from case studies: Towards a pluralist future for international business research. Research methods in international business, 171-220.
  • Widianti, T., Firdaus, H., & Rakhmawati, T. (2024). Mapping the landscape: a bibliometric analysis of ISO 31000. International Journal of Quality & Reliability Management, 41(7), 1783-1810
  • Wilson, J. P., & Campbell, L. (2016). Developing a knowledge management policy for ISO 9001: 2015. Journal of Knowledge Management, 20(4), 829-844.,
  • Wühle, M. (2023). Making Sustainability Measurable: A Practical Book for Sustainable Living and Working. Springer Nature.
  • Yin, R. K. (2009). Case study research: Design and methods (Vol. 5). sage.
  • Zhao, W., Zhang, J., Liu, X., & Jiang, Z. (2022). Application of ISO 26000 in digital education during COVID-19. Ain Shams Engineering Journal, 13(3), 101630.

Bridging Sustainability and Management System Standards: A Unified Perspective

Yıl 2025, Cilt: 4 Sayı: 1, 45 - 76, 28.07.2025
https://doi.org/10.58654/jebi.1598040

Öz

Management system standards serve as strategic instruments for organizations aspiring toward corporate success and the adoption of innovative approaches. These standards equip businesses with a management philosophy designed to optimize process control and enhance goal attainment. When effectively internalized by both managers and employees, this philosophy yields substantial benefits for the organization. Consistent, systematic, and long-term implementation of management system standards positively influences an organization’s environmental, social, and governance performance, while also contributing significantly to the achievement of Sustainable Development Goals (SDGs). Organizations that strategically adopt and integrate these standards can thus enhance both operational efficiency and social impact, positioning themselves as leaders in sustainable development. In this context, this study provides a perspective on how the implementation of management system standards creates a bridge to achieving sustainability goals.

Kaynakça

  • Agus, P., Ratna Setyowati, P., Arman, H. A., Masduki, A., Innocentius, B., Priyono Budi, S., & Otta Breman, S. (2020). The effect of implementation integrated management system ISO 9001, ISO 14001, ISO 22000 and ISO 45001 on Indonesian food industries performance. Test Engineering and Management, 82(20), 14054-14069.
  • Ang, L., & Buttle, F. (2006). Customer retention management processes: A quantitative study. European journal of marketing, 40(1/2), 83-99.
  • Bakhtiar, A., Nugraha, A., Suliantoro, H., & Pujotomo, D. (2023). The effect of quality management system (ISO 9001) on operational performance of various organizations in Indonesia. Cogent Business & Management, 10(2), 2203304.
  • Cândido, C. J., & Ferreira, L. M. (2023). ISO 9001 internal decertification motivations: exploring barriers and benefits of certification as withdrawal antecedents. Production Planning & Control, 34(4), 330-344.
  • Camango, C., & Cândido, C. J. (2023). ISO 9001 maintenance, decertification and recertification: a systematic literature review. Total Quality Management & Business Excellence, 34(13-14), 1764-1796.
  • Cantele, S., Landi, S., & Vernizzi, S. (2024). Measuring corporate sustainability in its multidimensionality: A formative approach to integrate ESG and triple bottom line approaches. Business Strategy and the Environment, 33(7), 7383-7408.
  • Da Fonseca, L. M. C. M. (2015). ISO 14001: 2015: An improved tool for sustainability. Journal of Industrial Engineering and Management, 8(1), 37-50.
  • Dali, A., & Lajtha, C. 2012, ISO 31000 risk management—“The gold standard”. EDPACS, 45(5), 1-8.
  • Elkington, J. (1994). Towards the sustainable corporation: Win-win-win business strategies for sustainable development. California management review, 36(2), 90-100.
  • Elkington, J. (1997). The triple bottom line. Environmental management: Readings and cases, 2, 49-66.
  • Elkington, J., & Rowlands, I. H. (1999). Cannibals with forks: The triple bottom line of 21st century business. Alternatives Journal, 25(4), 42.
  • Fahmi, K., Mustofa, A., Rochmad, I., Sulastri, E., Wahyuni, I. S., & Irwansyah, I. (2021). Effect of ISO 9001: 2015, ISO 14001: 2015 and ISO 45001: 2018 on operational performance of automotive industries. Journal of Industrial Engineering & Management Research, 2(1), 13-25.
  • Fonseca, L., & Domingues, J. P. (2017). ISO 9001: 2015 edition-management, quality and value. International journal of quality research, 1(11), 149-158.
  • Gimenez, C., Sierra, V., & Rodon, J. (2012). Sustainable operations: Their impact on the triple bottom line. International journal of production economics, 140(1), 149-159.
  • Gjerdrum, D., & Peter, M. (2011). The new international standard on the practice of risk management–A comparison of ISO 31000: 2009 and the COSO ERM framework. Risk Management, 31(21), 8-12.
  • Granja, N., Domingues, P., Cabecinhas, M., Zimon, D., & Sampaio, P. (2021). ISO 22000 certification: diffusion in Europe. Resources, 10(10), 100.
  • Gyekye, K. A., Agana, J. A., Mireku, K., Domeher, D., & Koranteng, E. T. (2024). The effect of corporate social responsibility on firm performance: Insights from ISO 9001‐certified manufacturing firms in Ghana. Corporate Social Responsibility and Environmental Management, 31(3), 1667-1676.
  • Harrison, H., Birks, M., Franklin, R., & Mills, J. (2017, January). Case study research: Foundations and methodological orientations. In Forum qualitative Sozialforschung/Forum: qualitative social research (Vol. 18, No. 1).
  • Heras‐Saizarbitoria, I., & Boiral, O. (2013). ISO 9001 and ISO 14001: towards a research agenda on management system standards. International Journal of Management Reviews, 15(1), 47-65.
  • Hughes, S., & Karapetrovic, S. (2006). ISO 10002 complaints handling system: a study. International Journal of Quality & Reliability Management, 23(9), 1158-1175.
  • ISO (2023a), “About us. International organization for standardization”, available at: https://www.iso.org/about-us.html.
  • ISO (2023b), “How ISO standards help meet the SDGs”, International Organization for Standardization, available at: https://www.iso.org/sdgs.htm.
  • Jacob, L. A., Gandure, J., & Kommula, V. P. (2025). Investigation of sustainability failures of ISO 9001 quality management system–a case of Botswana. International Journal of Quality & Reliability Management, 42(1), 33-60.
  • Jannah, M., Fahlevi, M., Paulina, J., Nugroho, B. S., Purwanto, A., Subarkah, M. A., & Cahyono, Y. (2020). Effect of ISO 9001, ISO 45001 and ISO 14000 toward financial performance of Indonesian manufacturing. Systematic Reviews in Pharmacy, 11(10), 894-902.
  • Johanes, M., Mark, M., & Steven, J. (2023). A global review of implementation of occupational safety and health management systems for the period 1970–2020. International Journal of Occupational Safety and Ergonomics, 29(2), 821-836.
  • Kiriş, S. B., & Börekçi, D. Y. (2018). Sürdürülebilir Liman İşletmeciliğini Yönlendirici ve Engelleyici Faktörler: Bir Üçlü Bilanço Yaklaşımı. İstanbul Gelişim Üniversitesi Sosyal Bilimler Dergisi, 5(1), 192-220.
  • Loch, C.H. & Wu, Y. (2007). Behavioral operations management: Foundations and Trends in Technology, Information and Operations Management, 1(3): 121-232.
  • Medić, S., Karlović, B., & Cindrić, Z. (2016). New standard ISO 9001: 2015 and its effect on organisations. Interdisciplinary Description of Complex Systems: INDECS, 14(2), 188-193.
  • Morgado, L., Silva, F. J. G., & Fonseca, L. M. (2019). Mapping occupational health and safety management systems in Portugal: outlook for ISO 45001: 2018 adoption. Procedia manufacturing, 38, 755-764.
  • Neves, M. E. D., Reis, S., Reis, P., & Dias, A. G. (2024). Impact of ISO 14001 and ISO 9001 adoption on corporate performance: evidence on a bank-based system. International Journal of Productivity and Performance Management, 73(5), 1641-1667.
  • Nica, I., Chiriță, N., & Georgescu, I. (2025). Triple Bottom Line in Sustainable Development: A Comprehensive Bibliometric Analysis. Sustainability, 17(5), 1932.
  • Nogueira, E., Gomes, S., & Lopes, J. M. (2025). Unveiling triple bottom line's influence on business performance. Discover Sustainability, 6(1), 43.
  • Pesce, M., Shi, C., Critto, A., Wang, X., & Marcomini, A. (2018). SWOT analysis of the application of international standard ISO 14001 in the Chinese context. A case study of Guangdong Province. Sustainability, 10(9), 3196.
  • Podrecca, M., Molinaro, M., Sartor, M., & Orzes, G. (2024). The impact of ISO 45001 on firms' performance: An empirical analysis. Corporate Social Responsibility and Environmental Management, 31, 4581–4595.
  • Saeidi, S. P., Sofian, S., Saeidi, P., Saeidi, S. P., & Saaeidi, S. A. (2015). How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction. Journal of business research, 68(2), 341-350.
  • Sahoo, S., & Upadhyay, A. (2024). Improving triple bottom line (TBL) performance: analyzing impacts of industry 4.0, lean six sigma and circular supply chain management. Annals of Operations Research, 1-32.
  • Savitz, A. (2013). The triple bottom line: how today's best-run companies are achieving economic, social and environmental success-and how you can too. John Wiley & Sons.
  • Stigzelius, I., & Mark-Herbert, C. (2009). Tailoring corporate responsibility to suppliers: Managing SA8000 in Indian garment manufacturing. Scandinavian Journal of Management, 25(1), 46-56.
  • Su, H. C., Dhanorkar, S., & Linderman, K. (2015). A competitive advantage from the implementation timing of ISO management standards. Journal of Operations Management, 37, 31-44.
  • Valmohammadi, C. (2014). Impact of corporate social responsibility practices on organizational performance: an ISO 26000 perspective. Social Responsibility Journal.
  • Vijerathne, D. T., Wahala, W. M. P. S. B., Rathnasiri, M. S. H., De Silva, V., & Dewasiri, N. J. (2025). Literature review on sustainability. Greening Our Economy for a Sustainable Future, 33-45.
  • Welch, C., Piekkari, R., Plakoyiannaki, E., & Paavilainen-Mäntymäki, E. (2020). Theorising from case studies: Towards a pluralist future for international business research. Research methods in international business, 171-220.
  • Widianti, T., Firdaus, H., & Rakhmawati, T. (2024). Mapping the landscape: a bibliometric analysis of ISO 31000. International Journal of Quality & Reliability Management, 41(7), 1783-1810
  • Wilson, J. P., & Campbell, L. (2016). Developing a knowledge management policy for ISO 9001: 2015. Journal of Knowledge Management, 20(4), 829-844.,
  • Wühle, M. (2023). Making Sustainability Measurable: A Practical Book for Sustainable Living and Working. Springer Nature.
  • Yin, R. K. (2009). Case study research: Design and methods (Vol. 5). sage.
  • Zhao, W., Zhang, J., Liu, X., & Jiang, Z. (2022). Application of ISO 26000 in digital education during COVID-19. Ain Shams Engineering Journal, 13(3), 101630.
Toplam 47 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme , Kurumsal Yönetim
Bölüm Araştırma Makalesi
Yazarlar

Sinem Büyüksaatçı Kiriş 0000-0001-7697-3018

Dilek Yılmaz 0000-0002-0055-4869

Gönderilme Tarihi 8 Aralık 2024
Kabul Tarihi 14 Nisan 2025
Erken Görünüm Tarihi 11 Temmuz 2025
Yayımlanma Tarihi 28 Temmuz 2025
Yayımlandığı Sayı Yıl 2025 Cilt: 4 Sayı: 1

Kaynak Göster

APA Büyüksaatçı Kiriş, S., & Yılmaz, D. (2025). Bridging Sustainability and Management System Standards: A Unified Perspective. Journal of Economics Business and International Relations-JEBI, 4(1), 45-76. https://doi.org/10.58654/jebi.1598040

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T.C.İstanbul Kültür Üniversitesi, İktisadi ve İdari Bilimler Fakültesi

jebi@iku.edu.tr