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ARTIFICIAL INTELLIGENCE IN FINANCE A CONCEPTUAL ASSESSMENT ON ADVANTAGES, CHALLENGES AND STRATEGIES

Yıl 2025, Cilt: 6 Sayı: 1, 59 - 78, 30.04.2025
https://doi.org/10.53280/jer.1658159

Öz

AI is a rapidly growing field with the potential to revolutionize the financial industry. The integration of AI
into the financial sector is bringing fundamental change to how markets function, how institutions manage risk and how consumers interact with financial services. AI is an innovative technology that uses computer algorithms and data to mimic human intelligence, make predictions and automate tasks. AI is the ability of machines to perform cognitive functions usually associated with a human mind. AI offers numerous advantages in the financial sector such as improved operational activities, cost savings, fraud detection and prevention, solving complex problems, enhanced customer experience, fewer loan defaults and faster decision making. However, there are also concerns about the negative impacts of AI, such as the potential for bias and discrimination, lack of transparency, job losses, data privacy and cybersecurity. This study focuses on understanding the growing importance and impacts of AI in the financial sector. Furthermore, the study aims to help business managers in making relevant decisions by examining the advantages, challenges and strategies of AI applications along with up-to-date statistics.

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FİNANS SEKTÖRÜNDE YAPAY ZEKÂ AVANTAJLARI, ZORLUKLARI VE STRATEJİLERİ ÜZERİNE KAVRAMSAL BİR DEĞERLENDİRME

Yıl 2025, Cilt: 6 Sayı: 1, 59 - 78, 30.04.2025
https://doi.org/10.53280/jer.1658159

Öz

Yapay Zekâ (AI), finans sektöründe devrim yaratma potansiyeline sahip hızla büyüyen bir alandır. AI’nın
finans sektörüne entegrasyonu, piyasaların işleyişine, kurumların riskleri yönetme biçimlerine ve tüketicilerin finansal hizmetlerle etkileşimine köklü bir değişim getirmektedir. AI, insan zekâsını taklit etmek, tahminlerde bulunmak ve görevleri otomatikleştirmek için bilgisayar algoritmaları ve verileri kullanan yenilikçi bir teknolojidir. AI, makinelerin genellikle bir insan zihniyle ilişkilendirilen bilişsel işlevleri gerçekleştirme yeteneğidir. Finans sektöründe AI, iyileştirilmiş operasyonel faaliyetler, maliyet tasarrufu, dolandırıcılık tespiti ve önlenmesi, karmaşık problemleri çözme, gelişmiş müşteri deneyimi, daha az kredi temerrüttü ve daha hızlı karar alma gibi sayısız avantajlar sunmaktadır. Öte yandan, AI’nın önyargı ve ayrımcılık potansiyeli, şeffaflık eksikliği, iş kayıpları, veri gizliliği ve siber güvenlik gibi olumsuz etkileri hakkında da çeşitli endişeler bulunmaktadır. Bu çalışma, finans sektöründe AI’nın artan önemini ve etkilerini anlamaya odaklanmaktadır. Ayrıca çalışma, güncel istatistiklerle birlikte AI uygulamalarının avantajları, zorlukları ve stratejilerini de inceleyerek işletme yöneticilerine ilgili kararları alırken yardımcı olmayı amaçlamaktadır.

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  • Singhal, G., Singh, A., & Kaushik, B. (2024). The influence of artificial intelligence on the the diverse financial sector. Sustainability in Digital Transformation Era: Driving Innovative & Growth, CRC Press, 390-399.
  • Standford HAI. (2024). 2024 AI Index Report. https://aiindex.stanford.edu/report/, (Erişim Tarihi: 14.03.2025).
  • Statista. (2024a). Artificial intelligence (AI) in finance-statistics & facts. https://www.statista.com/topics/7083/artificial-intelligence-ai-in-finance/, (Erişim Tarihi: 14.03.2025).
  • Statista. (2024b). Market size of artificial intelligence (AI) in fintech from 2023 to 2024, with a forecast for 2029. https://www.statista.com/statistics/1446269/ai-in-fintech-market-sizeforecast/, (Erişim Tarihi: 14.03.2025).
  • Statista. (2025). AI challenges in banking worldwide 2024. https://www.statista.com/statistics/1254749/ai-challenges-financial-services/, (Erişim Tarihi: 14.03.2025).
  • Thiebes, S., Lins, S., & Sunyaev, A. (2021). Trustworthy artificial intelligence. Electronic Markets, 31, 447-464.
  • Thormundsson, B. (2024). Artificial intelligence (AI) market size worldwide from 2020 to 2030. https://www.statista.com/forecasts/1474143/global-ai-market-size, (Erişim Tarihi: 14.03.2025).
  • Thu, H. (2024). AI: The Keystone of Modern Payment Security Architecture. https://smartdev.com/ai-the-keystone-of-modern-payment-security-architecture/, (Erişim Tarihi: 14.03.2025).
  • Tiwari, S., Bharadwaj, S., & Joshi, S. (2021). A study of impact of cloud computing and artificial intelligence on banking services, profitability and operational benefits. Turkish Journal of Computer and Mathematics Education, 12(6), 1617-1627.
  • UAGC (The University of Arizona Global Campus). (2024). How artificial intelligence is transforming business. https://www.uagc.edu/blog/how-artificial-intelligence-transformingbusiness, (Erişim Tarihi: 14.03.2025).
  • University of San Diego. (2025). Introduction to AI applications in robotics. https://onlinedegrees.sandiego.edu/application-of-ai-in-robotics/, (Erişim Tarihi: 14.03.2025).
  • Urwin, M., & Glover, E. (2024). What is black box AI?. https://builtin.com/articles/black-box-ai, (Erişim Tarihi: 14.03.2025).
  • Vasiljeva, T., Kreituss, I., & Lulle, I. (2021). Artificial intelligence: The attitude of the public and representatives of various industries. Journal of Risk and Financial Management, 14(8), 339.
  • Wall, L. (2018). Some financial regulatory implications of artificial intelligence. Journal of Economics and Business, 100, 55-63.
  • Wanner, J., Herm, L. V., Heinrich, K., & Janiesch, C. (2022). The effect of transparency and trust on intelligent system acceptance: Evidence from a user based study. Electronic Markets, 32, 2079-2102.
  • Whitley, C. (2024). How to Navigate Privacy and AI With a Customer-Centric Approach. https://www.soci.ai/blog/ai-and-privacy/, (Erişim Tarihi: 14.03.2025).
  • Workday. (2023). Workday Global Survey: 98% of CEOs Say Their Organizations Would Benefit from Implementing AI, But Trust Remains a Concern. https://investor.workday.com/2023- 09-14-Workday-Global-Survey-98-of-CEOs-Say-Their-Organizations-Would-Benefitfrom-Implementing-AI,-But-Trust-Remains-a-Concern, (Erişim Tarihi: 14.03.2025).
  • World Economic Forum. (2025). Artificial Intelligence in Financial Services. https://reports.weforum.org/docs/WEF_Artificial_Intelligence_in_Financial_Services_202 5.pdf, (Erişim Tarihi: 14.03.2025).
  • World Economic Forum. (2025). The Future of Jobs Report 2025. https://www.weforum.org/publications/the-future-of-jobs-report-2025/digest/, (Erişim Tarihi: 14.03.2025).
  • Yawalkar, M. (2019). A study of artificial intelligence and its role in human resource management. International Journal of Research and Analytical Reviews, 6(1), 20-24.
  • Zakaria, S., Manaf, S., Amron, M., & Suffian, M. (2023). Has the world of finance changed? A review of the influence of artificial intelligence on financial management studies. Information Management and Business Review, 15(4(SI)I), 420-432.
  • Zetzsche, D., Arner, D., Buckley, R., & Tang, B. (2020). Artificial intelligence in finance: Putting the human in the loop. CFTE Academic Paper Series, 1, https://ssrn.com/abstract=3531711, (Erişim Tarihi: 14.03.2025).
  • Zhai, S., & Liu, Z. (2023). Artificial intelligence technology innovation and firm productivity: Evidence from China. Finance Research Letters, 58, 104437.
Toplam 130 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Finans
Bölüm Derlemeler
Yazarlar

Yasemin Gedik 0000-0002-1166-3227

Erken Görünüm Tarihi 30 Nisan 2025
Yayımlanma Tarihi 30 Nisan 2025
Gönderilme Tarihi 14 Mart 2025
Kabul Tarihi 23 Nisan 2025
Yayımlandığı Sayı Yıl 2025 Cilt: 6 Sayı: 1

Kaynak Göster

APA Gedik, Y. (2025). FİNANS SEKTÖRÜNDE YAPAY ZEKÂ AVANTAJLARI, ZORLUKLARI VE STRATEJİLERİ ÜZERİNE KAVRAMSAL BİR DEĞERLENDİRME. Journal of Economics and Research, 6(1), 59-78. https://doi.org/10.53280/jer.1658159

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