THE EFFECT OF PERSONALITY CHARACTERISTICS OF HEALTHCARE WORKERS ON THEIR PERCEPTIONS OF ORGANIZATIONAL SUPPORT AND ORGANIZATIONAL TRUST

Abstract

Aim: The main purpose of this study is to determine the effect of the personality characteristics of healthcare workers on their perceptions of organizational support and organizational trust.
Method: The population of the research consisted of the employees of the private hospital providing secondary care in three different regions in Istanbul. The convenience sampling method was preferred in the study. The data were collected using the online questionnaire technique. The total number of questionnaires that were evaluated and used in the data analysis is 510. SPSS 23 and AMOS 26 package programs were used to analyze the data. Descriptive statistics, multiple linear regression analysis, and structural equation modeling were applied to the data.
Findings: The findings obtained with the structural equation analysis showed that the construct validity of the model was provided. The direct causal effect of the personality traits of health workers on their perceptions of organizational support is positive, and the effect level is 0.122; On the other hand, it has been determined that the direct causal effect on organizational trust perceptions is positive, and the effect level is 0.225.
Results: According to the results obtained from the regression analysis, it is seen that the high level of extraversion, responsibility, and openness characteristics of health workers positively affected their perceptions of organizational support. Therefore, healthcare professionals who are more extrovert, adaptable, and responsible show higher organizational support and organizational trust. It is suggested that personality traits being compatible with the organization may have a positive effect on outputs such as employee performance, job satisfaction, commitment, and motivation, and the study should be expanded in this direction.

Keywords

• Personality Characteristics
• Organizational Support
• Organizational Trust
• Healthcare Workers

SAĞLIK ÇALIŞANLARININ KİŞİLİK ÖZELLİKLERİNİN ONLARIN ÖRGÜTSEL DESTEK VE ÖRGÜTSEL GÜVEN ALGILARI ÜZERİNDEKİ ETKİSİ

Öz

Amaç: Bu çalışmanın temel amacı, sağlık çalışanlarının kişilik özelliklerinin onların örgütsel destek ve örgütsel güven algıları üzerindeki etkisini tespit etmektir.
Yöntem: Araştırmanın evrenini İstanbul’da üç farklı bölgede ikinci basamak sağlık hizmeti sunan özel hastanenin çalışanları oluşturmuştur. Araştırmada kolayda örnekleme yöntemi tercih edilmiştir. Veriler internet üzerinden anket tekniği ile toplanmıştır. Değerlendirmeye alınan ve verilerin analizinde kullanılan toplam anket sayısı 510’dur. Verilerin analizinde SPSS 23 ve AMOS 26 paket programları kullanılmıştır. Betimleyici analizler, çoklu doğrusal regresyon analizi ve yapısal eşitlik modellemesi uygulanmıştır.
Bulgular: Yapısal eşitlik analizi ile elde edilen bulgular, modelin yapı geçerliliğinin sağlandığını göstermiştir. Sağlık çalışanlarının kişilik özelliklerinin örgütsel destek algılarına direk nedensel etkisinin pozitif yönlü ve etki düzeyinin 0.122 olduğu; örgütsel güven algılarına ise direk nedensel etkisi pozitif yönlü ve etki düzeyinin 0.225 olduğu tespit edilmiştir.
Sonuç: Regresyon analizinden elde edilen sonuçlara göre sağlık çalışanlarının dışadönüklük, sorumluluk ve açıklık özelliklerinin yüksek düzeyde seyretmesinin onların örgütsel destek algılarını olumlu şekilde etkilediği görülmüştür. Dolayısıyla daha fazla dışadönük, uyumlu ve sorumlu davranan sağlık çalışanları, daha yüksek örgütsel destek ve örgütsel güven düzeyi göstermektedirler. Kişilik özelliklerinin örgüte uyumlu olması çalışan performansı, iş memnuniyeti, bağlılık ve motivasyon gibi çıktılara olumlu etkisinin olabileceği ve çalışmanın bu yönde genişletilmesi gerektiği önerilmektedir.

Anahtar Kelimeler

• Kişilik Özellikleri
• Örgütsel Destek
• Örgütsel Güven
• Sağlık Çalışanları

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