Araştırma Makalesi
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Kariyer Web Siteleri Aracılığıyla İşveren Çekiciliği: Türkiye'deki "Great Place to Work" Şirketleri Üzerine Yapay Zeka Temelli Bir Göz Takip Araştırması

Yıl 2025, Cilt: 10 Sayı: 1, 78 - 94, 23.06.2025
https://doi.org/10.54452/jrb.1478782

Öz

Kariyer web siteleri, şirketlerin yetenekleri cezbetmek ve cazip işverenler haline gelmek için önemli bir araçtır. Bu çalışmada, Türkiye'deki Turkcell Global Bilgi, Assist, Kuveyt Türk ve Teleperformance gibi ‘’Great Place to Work’’ şirketlerinin kariyer web siteleri, yapay zekâ tabanlı göz izleme metodolojisi kullanılarak analiz edilmiş ve bu web sitelerinin ne kadar çekici olduğu ortaya çıkarılmıştır. Bu çalışmada kullanılan yapay zeka tabanlı göz izleme yöntemi, makine öğrenimi ile eğitilmiş yapay zekanın yeteneklerinden yararlanarak ilgili şirketlerin kariyer web sitelerinin ne kadar kullanıcı dostu ve kolay anlaşılır olduğunu %90'ın üzerinde bir doğruluk oranıyla tespit etmektedir. Bu yöntem, işverenlere daha çekici kariyer web siteleri oluşturarak cazip işverenler haline gelmeleri için yararlı bilgiler sağlayacaktır. Araştırma, nörobilimsel yaklaşımlar kullanan kariyer web sitelerinin potansiyel olarak aday ilgisini artırabileceğini göstermektedir. Ayrıca çalışma, web sitesi tasarımı ve etkinliğinin değerlendirilmesi ve iyileştirilmesinde yapay zeka tabanlı göz izleme teknolojisinin potansiyelini vurgulamaktadır. Bu makale, başta işveren markası olmak üzere yapay zeka, insan kaynakları yönetimi ve yetenek yönetimi arasındaki ilişkiye dair gelişmekte olan literatüre katkıda bulunma iddiasındadır.

Kaynakça

  • Ahmed, R. R., Streimikiene, D., Channar, Z. A., Soomro, H. A., Streimikis, J., & Kyriakopoulos, G. L. (2022). The neuromarketing concept in artificial neural networks: A case of forecasting and simulation from the advertising industry. Sustainability, 14(8546), 1–24. https://doi.org/10.3390/su14148546
  • Azhari, A., Korolchuk, M., & Yunyk, I. (2023). The role of employer branding practices on management of employee attraction and retention. Economics Ecology Socium, 7(1), 46–60. https://doi.org/10.31520/2616- 7107/2023.7.1-5
  • Backhaus, K. B., Stone, B. A., & Heiner, K. (2002). Exploring the relationship between corporate social performance and employer attractiveness. Business and Society, 41(3), 292–318. https://doi.org/10.1080 /02701.367.2009.10599532
  • Backhaus, K., & Tikoo, S. (2004). Conceptualizing and researching employer branding. Career Development International, 9(5), 501–517. https://doi.org/10.1108/136.204.30410550754
  • Banerjee, P., & Gupta, R. (2019). Talent attraction through online recruitment websites: application of web 2.0 technologies. Australasian Journal of Information Systems, 23(1), 1–23. https://doi.org/10.3127/ajis. v23i0.1762
  • Baum, M., & Kabst, R. (2014). The effectiveness of recruitment advertisements and recruitment websites: indirect and interactive effects on applicant attraction. Human Resource Management, 53(3), 329–488. https://doi.org/10.1002/hrm
  • Białowąs, S., & Szyszka, A. (2019). Eye-Tracking in Marketing Research. 91–104. https://doi. org/10.12657/978.837.9862771-6
  • Birgelen, M. J. H. van, Wetzels, M. G. M., & Dolen, W. M. van. (2008). Effectiveness of corporate employment web sites: How content and form influence intentions to apply. International Journal of Manpower, 29(8), 731–751. https://doi.org/10.1108/014.377.20810919323
  • Collins, C., & Stevens, C. K. (2002). The relationship between early recruitment-related activities and the application decisions of new labor-market entrants: A brand equity approach to recruitment. Journal of Applied Psychology, 87(6), 1121–1133. https://doi.org/10.1037/0021-9010.87.6.1121
  • Dabirian, A., Berthon, P., & Kietzmann, J. (2019). Enticing the IT Crowd: Employer branding in the information economy. Journal of Business and Industrial Marketing, 39(13), 1–7. https://doi.org/10.1108/jbim-11- 2018-0333
  • Gunesh, P., & Maheshwari, V. (2019). Role of organizational career websites for employer brand development. International Journal of Organizational Analysis, 27(1), 149–168. https://doi.org/10.1108/ijoa-01-2018-1327
  • Highhouse, S., Lievens, F., & Sinar, E. F. (2003). Measuring attraction to organizations. Educational and Psychological Measurement, 63(6), 986–1001. https://doi.org/10.1177/001.316.4403258403
  • Ibrahim, N. S., Hashim, J., & Rahman, R. A. (2018). The impact of employer branding and career growth on talent retention: The mediating role of recruitment practices in the malaysian public sector. International Journal of Academic Research in Business and Social Sciences, 8(6), 1034–1039. https://doi.org/10.6007/ ijarbss/v8-i6/4300
  • Iloka, C. B., & Anukwe, G. I. (2020). Review of eye-tracking: A neuromarketing technique. Neuroscience Research Notes, 3(4), 29–34. https://doi.org/10.31117/neuroscirn.v3i4.61
  • Kaur, T., & Dubey, R. K. (2014). Employee reviews on company independent sites and its impact on organizational attractiveness: Role of information realism, Person – Environment fit and source credibility framework. Business: Theory and Practice, 15(4), 390–397. https://doi.org/10.3846/btp.2014.404
  • Kumar, V., Ashraf, A. R., & Nadeem, W. (2024). AI-powered marketing: What, where, and how? International Journal of Information Management, 77. https://doi.org/10.1016/j.ijinfomgt.2024.102783
  • Lee, L., Guzzo, R. F., Madera, J. M., & Guchait, P. (2021). Examining applicant online recruitment: The use of fictitious websites in experimental studies. Cornell Hospitality Quarterly, 62(1), 76–88. https://doi. org/10.1177/193.896.5520965223
  • Li, P. P., Bai, Y., & Xi, Y. (2012). The contextual antecedents of organizational trust: a multidimensional cross-level analysis. Management and Organization Review, 8(2), 371–396. https://doi.org/10.1111/j.1740- 8784.2011.00219.x
  • Lucassen, T., & Schraagen, J. M. (2012). Propensity to trust and the influence of source and medium cues in credibility evaluation. Journal of Information Science, 38(6), 566–577. https://doi. org/10.1177/016.555.1512459921
  • Mičík, M., & Kunešová, H. (2021). Using an eye tracker to optimise career websites as a communication channel with Generation Y. Economic Research-Ekonomska Istrazivanja , 34(1), 66–89. https://doi. org/10.1080/1331677X.2020.179.8264
  • Mičík, M., & Mičudová, K. (2018). Employer brand building: Using social media and career websites to attract generation Y. Economics & Sociology, 11(3), 171–189. https://doi.org/10.14254/2071-789x.2018/11-3/11
  • Oliveira, J. S., Franco, F. O., Revers, M. C., Silva, A. F., Portolese, J., Brentani, H., Machado-Lima, A., & Nunes, F. L. S. (2021). Computer-Aided autism diagnosis based on visual attention models using eye tracking. Scientific Reports, 11(10131), 1–11. https://doi.org/10.1038/s41598.021.89023-8
  • Priyadarshini, C., Sreejesh, S., & Anusree, M. R. (2017). Effect of information quality of employment website on attitude toward the website. International Journal of Manpower, 38(5), 729–745. https://doi.org/10.1108/ ijm-12-2015-0235
  • Raja, H. S., Amniattalab, A., & Mohamad, N. R. (2021). The relationship between employer branding and talent management: A study on manufacturing sector. Studies of Applied Economics, 39(10), 1–15. https://doi. org/10.25115/eea.v39i10.5817
  • Reshmi, & Mulla, Z. R. (2023). Role of employer-sponsored health insurance benefits in employer attractiveness: Literature review and emerging issues. NHRD Network Journal, 16(3), 233–247. https:// doi.org/10.1177/263.145.41231170431
  • Sivertzen, A.-M., Nilsen, E. R., & Olafsen, A. H. (2013). Employer branding: Employer attractiveness and the use of social media. Journal of Product & Brand Management, 22(7), 473–483. https://doi.org/10.1108/ JPBM-09-2013-0393
  • Vokić, N. P., Verčić, A. T., & Ćorić, D. S. (2023). Strategic internal communication for effective internal employer branding. Baltic Journal of Management, 18(1), 19–33. https://doi.org/10.1108/bjm-02-2022-0070
  • Wilden, R., Gudergan, S., & Lings, I. (2010). Employer branding: Strategic implications for staff recruitment. Journal of Marketing Management, 26(1–2), 56–73. https://doi.org/10.1080/026.725.70903577091
  • Zdarsky, N., Treue, S., & Esghaei, M. (2021). A Deep Learning-Based Approach to Video-Based Eye Tracking for Human Psychophysics. Frontiers in Human Neuroscience, 15, 1–8. https://doi.org/10.3389/ fnhum.2021.685830

Employer Attractiveness Through Career Websites: An Artificial Intelligence-Based Eye Tracking Research on ‘’Great Place to Work’’ Companies in Turkey

Yıl 2025, Cilt: 10 Sayı: 1, 78 - 94, 23.06.2025
https://doi.org/10.54452/jrb.1478782

Öz

Career websites are essential for companies to become attractive employers by attracting talent. In this study, career websites of ‘Great Place to Work’ companies in Turkey, such as Assist, Turkcell Global Bilgi, Kuveyt Türk and Teleperformance, are analyzed using artificial intelligence-based eye tracking methodology to determine how attractive these websites are. The AI-based eye-tracking methods used in this study utilize the capabilities of artificial intelligence trained by machine learning to determine how user-friendly and easy-to-understand the career websites of the relevant companies are, with an accuracy of over 90%. This method will provide employers with helpful information to create more attractive career websites to become attractive employers. The research shows that career websites using neuroscientific approaches can potentially increase candidate interest. Furthermore, the study highlights the potential of AI-based eye-tracking technology in evaluating and improving website design and effectiveness. This paper claims to contribute to the emerging literature on the relationship between artificial intelligence, human resource management and talent management, mainly employer branding.

Etik Beyan

Note: This article was presented only as an oral presentation at Eskisehir University Faculty of Communication19th International Symposium Communication in the Millennium on October 12-14, 2022. It has not been published in the same form elsewhere.

Teşekkür

The author would like to thank Neurons Company.

Kaynakça

  • Ahmed, R. R., Streimikiene, D., Channar, Z. A., Soomro, H. A., Streimikis, J., & Kyriakopoulos, G. L. (2022). The neuromarketing concept in artificial neural networks: A case of forecasting and simulation from the advertising industry. Sustainability, 14(8546), 1–24. https://doi.org/10.3390/su14148546
  • Azhari, A., Korolchuk, M., & Yunyk, I. (2023). The role of employer branding practices on management of employee attraction and retention. Economics Ecology Socium, 7(1), 46–60. https://doi.org/10.31520/2616- 7107/2023.7.1-5
  • Backhaus, K. B., Stone, B. A., & Heiner, K. (2002). Exploring the relationship between corporate social performance and employer attractiveness. Business and Society, 41(3), 292–318. https://doi.org/10.1080 /02701.367.2009.10599532
  • Backhaus, K., & Tikoo, S. (2004). Conceptualizing and researching employer branding. Career Development International, 9(5), 501–517. https://doi.org/10.1108/136.204.30410550754
  • Banerjee, P., & Gupta, R. (2019). Talent attraction through online recruitment websites: application of web 2.0 technologies. Australasian Journal of Information Systems, 23(1), 1–23. https://doi.org/10.3127/ajis. v23i0.1762
  • Baum, M., & Kabst, R. (2014). The effectiveness of recruitment advertisements and recruitment websites: indirect and interactive effects on applicant attraction. Human Resource Management, 53(3), 329–488. https://doi.org/10.1002/hrm
  • Białowąs, S., & Szyszka, A. (2019). Eye-Tracking in Marketing Research. 91–104. https://doi. org/10.12657/978.837.9862771-6
  • Birgelen, M. J. H. van, Wetzels, M. G. M., & Dolen, W. M. van. (2008). Effectiveness of corporate employment web sites: How content and form influence intentions to apply. International Journal of Manpower, 29(8), 731–751. https://doi.org/10.1108/014.377.20810919323
  • Collins, C., & Stevens, C. K. (2002). The relationship between early recruitment-related activities and the application decisions of new labor-market entrants: A brand equity approach to recruitment. Journal of Applied Psychology, 87(6), 1121–1133. https://doi.org/10.1037/0021-9010.87.6.1121
  • Dabirian, A., Berthon, P., & Kietzmann, J. (2019). Enticing the IT Crowd: Employer branding in the information economy. Journal of Business and Industrial Marketing, 39(13), 1–7. https://doi.org/10.1108/jbim-11- 2018-0333
  • Gunesh, P., & Maheshwari, V. (2019). Role of organizational career websites for employer brand development. International Journal of Organizational Analysis, 27(1), 149–168. https://doi.org/10.1108/ijoa-01-2018-1327
  • Highhouse, S., Lievens, F., & Sinar, E. F. (2003). Measuring attraction to organizations. Educational and Psychological Measurement, 63(6), 986–1001. https://doi.org/10.1177/001.316.4403258403
  • Ibrahim, N. S., Hashim, J., & Rahman, R. A. (2018). The impact of employer branding and career growth on talent retention: The mediating role of recruitment practices in the malaysian public sector. International Journal of Academic Research in Business and Social Sciences, 8(6), 1034–1039. https://doi.org/10.6007/ ijarbss/v8-i6/4300
  • Iloka, C. B., & Anukwe, G. I. (2020). Review of eye-tracking: A neuromarketing technique. Neuroscience Research Notes, 3(4), 29–34. https://doi.org/10.31117/neuroscirn.v3i4.61
  • Kaur, T., & Dubey, R. K. (2014). Employee reviews on company independent sites and its impact on organizational attractiveness: Role of information realism, Person – Environment fit and source credibility framework. Business: Theory and Practice, 15(4), 390–397. https://doi.org/10.3846/btp.2014.404
  • Kumar, V., Ashraf, A. R., & Nadeem, W. (2024). AI-powered marketing: What, where, and how? International Journal of Information Management, 77. https://doi.org/10.1016/j.ijinfomgt.2024.102783
  • Lee, L., Guzzo, R. F., Madera, J. M., & Guchait, P. (2021). Examining applicant online recruitment: The use of fictitious websites in experimental studies. Cornell Hospitality Quarterly, 62(1), 76–88. https://doi. org/10.1177/193.896.5520965223
  • Li, P. P., Bai, Y., & Xi, Y. (2012). The contextual antecedents of organizational trust: a multidimensional cross-level analysis. Management and Organization Review, 8(2), 371–396. https://doi.org/10.1111/j.1740- 8784.2011.00219.x
  • Lucassen, T., & Schraagen, J. M. (2012). Propensity to trust and the influence of source and medium cues in credibility evaluation. Journal of Information Science, 38(6), 566–577. https://doi. org/10.1177/016.555.1512459921
  • Mičík, M., & Kunešová, H. (2021). Using an eye tracker to optimise career websites as a communication channel with Generation Y. Economic Research-Ekonomska Istrazivanja , 34(1), 66–89. https://doi. org/10.1080/1331677X.2020.179.8264
  • Mičík, M., & Mičudová, K. (2018). Employer brand building: Using social media and career websites to attract generation Y. Economics & Sociology, 11(3), 171–189. https://doi.org/10.14254/2071-789x.2018/11-3/11
  • Oliveira, J. S., Franco, F. O., Revers, M. C., Silva, A. F., Portolese, J., Brentani, H., Machado-Lima, A., & Nunes, F. L. S. (2021). Computer-Aided autism diagnosis based on visual attention models using eye tracking. Scientific Reports, 11(10131), 1–11. https://doi.org/10.1038/s41598.021.89023-8
  • Priyadarshini, C., Sreejesh, S., & Anusree, M. R. (2017). Effect of information quality of employment website on attitude toward the website. International Journal of Manpower, 38(5), 729–745. https://doi.org/10.1108/ ijm-12-2015-0235
  • Raja, H. S., Amniattalab, A., & Mohamad, N. R. (2021). The relationship between employer branding and talent management: A study on manufacturing sector. Studies of Applied Economics, 39(10), 1–15. https://doi. org/10.25115/eea.v39i10.5817
  • Reshmi, & Mulla, Z. R. (2023). Role of employer-sponsored health insurance benefits in employer attractiveness: Literature review and emerging issues. NHRD Network Journal, 16(3), 233–247. https:// doi.org/10.1177/263.145.41231170431
  • Sivertzen, A.-M., Nilsen, E. R., & Olafsen, A. H. (2013). Employer branding: Employer attractiveness and the use of social media. Journal of Product & Brand Management, 22(7), 473–483. https://doi.org/10.1108/ JPBM-09-2013-0393
  • Vokić, N. P., Verčić, A. T., & Ćorić, D. S. (2023). Strategic internal communication for effective internal employer branding. Baltic Journal of Management, 18(1), 19–33. https://doi.org/10.1108/bjm-02-2022-0070
  • Wilden, R., Gudergan, S., & Lings, I. (2010). Employer branding: Strategic implications for staff recruitment. Journal of Marketing Management, 26(1–2), 56–73. https://doi.org/10.1080/026.725.70903577091
  • Zdarsky, N., Treue, S., & Esghaei, M. (2021). A Deep Learning-Based Approach to Video-Based Eye Tracking for Human Psychophysics. Frontiers in Human Neuroscience, 15, 1–8. https://doi.org/10.3389/ fnhum.2021.685830
Toplam 29 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme , İş Sistemleri (Diğer)
Bölüm Makaleler
Yazarlar

Dinçer Atlı 0000-0002-8752-6886

Yayımlanma Tarihi 23 Haziran 2025
Gönderilme Tarihi 5 Mayıs 2024
Kabul Tarihi 12 Şubat 2025
Yayımlandığı Sayı Yıl 2025 Cilt: 10 Sayı: 1

Kaynak Göster

APA Atlı, D. (2025). Employer Attractiveness Through Career Websites: An Artificial Intelligence-Based Eye Tracking Research on ‘’Great Place to Work’’ Companies in Turkey. Journal of Research in Business, 10(1), 78-94. https://doi.org/10.54452/jrb.1478782