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Örgütlerde Mesleki Eğitim/Öğretim Faaliyetlerinin Çalışanların Terk Etme Eğilimine Etkisi: Türkiye’deki Uygulamalar Üzerine Bir Anket Araştırması

Yıl 2017, , 1014 - 1029, 07.11.2017
https://doi.org/10.21547/jss.345605

Öz

İş örgütlerinin sunduğu mesleki eğitim/öğretim (MEÖ) hizmetlerinin,
çalışanların örgütlerini terk etme eğilimine etkisi üzerine iki farklı görüş
bulunmaktadır. Ampirik olarak daha çok desteklenen olumlu yaklaşım, örgütlerin
sağladığı MEÖ faaliyetlerinin, çalışanların örgütsel bağlılığını artırdığını ortaya
koymaktadır. Daha çok teorik açıklamalarda yer verilen olumsuz yaklaşım ise, çalışanlara
sunulan MEÖ hizmetlerinin onların işletmeyi terk etme eğilimlerini artırarak örgütlere,
yüksek işgücü devrine bağlı yeni maliyetler yüklediğini savunmaktadır. Küresel
yazında, her iki yaklaşımı da destekleyen çalışmalar bulunmakla birlikte,
Türkiye üzerine yapılan çalışmalarda, MEÖ hizmetlerinin muhtemel olumsuz
etkilerinin dikkate alınmadığı görülmektedir. Bu eksikliğe dikkat çekmeyi
amaçlayan bu çalışma, örgütlerin sunduğu MEÖ faaliyetlerinin, çalışanların
başka işletmelere yönelme eğilimini etkileyip etkilemediğini, Türkiye’nin
imalat sanayii sektörlerinde faaliyet gösteren ve bir şekilde çalışanlarına MEÖ
hizmeti sunmuş işletmeler örneğinde incelemektedir. Seçilen 25 işletmedeki 198
çalışandan elde edilen anket verileri ile yapılan farklı analiz sonuçları, MEÖ
programlarının çalışanların işletmeyi terk etme eğilimini artırmadığını, aksine
mesleki eğitim/öğretime örgütsel destek ve çalışanların mesleki eğitim/öğretimden
tatmin düzeylerinin, çalışanların örgütlerini terk etme eğilimini azalttığını
ortaya koymaktadır. Üstelik, çalışanların MEÖ isteği ile işletmelerini terk
etme eğilimleri arasında anlamlı bir pozitif ilişki bulunmuştur. Tüm sonuçlar, MEÖ
faaliyetlerinden hem işveren hem de çalışanların kazançlı çıkacakları hipotezini
desteklemekte ve işletmelerdeki insan kaynakları birimlerinin MEÖ faaliyetlerini
artırmalarının gerekliliğini ortaya koymaktadır.  

Kaynakça

  • Aberdeen Group (2012). Learning for Long-Term Success: Investing in Workforce Management Training and Education. Analyst Insight, Aberdeen Group, https://www.kronos.co.uk/resources/aberdeen-analyst-insight-learning-long-term-success-investing-workforce-management adresinden 19 Temmuz 2017 tarihinde erişildi.
  • Allen, N. J. & Meyer, J. P. (1990). The Measurement and Antecedents of Affective, Continuance and Normative Commitment to The Organization. Journal of Occupational Psychology, 63(1), 1-18. DOI: 10.1111/j.2044-8325.1990.tb00506.x
  • Arnold, J. & Feldman, D. C. (1982). A Multivariate Analysis of The Determinants of Job Turnover. Journal of Applied Psychology, 67(3), 350-360.
  • Arnold, J. & Davey, K. M. (1999). Graduates’ Work Experiences as Predictors of Organisational Commitment, Intention to Leave and Turnover, Which Experiences Really Matter? Applied Psychology, 48 (2), 211-238.
  • Bartlett, K. R. (2001). The Relationship Between Training and Organizational Commitment: A Study in the Health Care Field. Human Resource Development Quarterly, 12(4), 335-352. Doi: 10.1002/hrdq.1001
  • Bashir, N. & Long, C. S. (2015). The Relationship Between Training and Organizational Commitment Among Academicians in Malaysia. Journal of Management Development, 34(10), 1227-1245, Doi: 10.1108/JMD-01-2015-0008
  • Becker, G. S. (1993). Human Capital: A Theoretical and Empirical Analysis with Special Reference to Education (3rd Ed.), Chicago, IL: University of Chicago Press.
  • Becker, T. E. & Billings, R. S. (1993). Profiles of Commitment: An Empirical Test. Journal of Organizational Behavior, 14, 177-190.
  • Becker, T. E., Billings, D. M., Eveleth, D. M. & Gilbert, N. L. (1996). Foci and Bases of Employee Commitment: Implications for Job Performance. Academy of Management Journal, 39, 464-482.
  • Benkhoff, B. (1997). Ignoring Commitment Is Costly: New Approaches Establish the Missing Link Between Commitment and Performance. Human Relations, 50(6), 701-726.
  • Birtch, T. A, Chiang, F. F. T. & Esch, E. V. (2016). A Social Exchange Theory Framework for Understanding the Job Characteristics-Job Outcomes Relationship: The Mediating Role of Psychological Contract Fulfillment. The International Journal of Human Resource Management, 27(11), 1217-1236. Doi: 10.1080/09585192.2015.1069752
  • Black, S. E. & Lynch, L. M. (1996). Human-Capital Investments and Productivity. The American Economic Review, 86(2), 263-267. Bosworth, D., Wilson, R. & Assefa, A. (1993). The Market for Training: A Human Capital Approach. International Journal of Manpower, 14(2), 33-46. Doi: 10.1108/EUM0000000000915
  • Brum, S. (2007). What Impact Does Training Have on Employee Commitment and Employee Turnover? http://www.uri.edu/research/lrc/research/papers/Brum-Commitment.pdf adresinden 18 Ağustos 2017 tarihinde erişildi.
  • Bulut, C. & Culha, O. (2011). The Effects of Organizational Training on Organizational Commitment. International Journal of Training and Development, 14(4), 309-322, Doi: 10.1111/j.1468-2419.2010.00360.x
  • CEDEFOP-European Centre for the Development of Vocational Training (2012). Sectoral Perspectives on The Benefits of Vocational Education and Training, Research Papers, 22, Luxembourg: EU Publication.
  • Cheng, E. W. L. & Ho, D. C. K. (2001). Research Note: A Review of Transfer of Training Studies in The Past Decade. Personnel Review, 30(1), 102-118.
  • Delaney, J. T. & Huselid, M. A. (1996). The Impact of Human Resource Management Practices on Perceptions of Organizational Performance. Academy of Management Journal, 39(4), 949-969. Doi:10.2307/256718
  • Elci, S. (2011). Leveraging Training Skills Development in SMEs: An Analysis of OSTIM Organised Industrial Zone, Turkey. OECD Local Economic and Employment Development (LEED) Working Papers, 2011/16, Paris: OECD Publishing. Doi:10.1787/5kg0vsrz3vhk-en
  • European Training Foundation (2014). Skills Vision 2020 Turkey. https://abdigm.meb.gov.tr/projeler/ois/egitim/028.pdf adresinden 7 Ağustos 2017 tarihinde erişildi.
  • Felps, W., Mitchell, T. R., Hekman, D. R., Lee, T. W., Holtom, B. C. & Harman, W. S. (2009). Turnover Contagion: How Coworkers’ Job Embeddedness and Job Search Behaviors Influence Quitting. Academy of Management Journal, 52(3), 545-561.
  • Green, F., Felstead, A., Mayhew, K. & Pack, A. (2000). The Impact of Training on Labour Mobility: Individual and Firm-Level Evidence from Britain. British Journal of Industrial Relations, 38(2), 261-275.
  • Gürbüz, A. (2007). An Assesment on the Effect of Education Level on The Job Satisfaction from The Tourism Sector Point of View. Doğuş University Journal, 8(1), 36-46.
  • Hanaysha, J. (2015). Testing the Effects of Employee Empowerment, Teamwork, and Employee Training on Employee Productivity in Higher Education Sector. International Journal of Learning and Development, 6(1): 164-178. Doi:10.5296/ijld.v6i1.9200
  • Hazucha, J., Hezlett, S. & Schneider, R. (1993). The Impact of 360-Degree Feedback on Management Skills Development. Human Resource Management Journal, 32(2), 325-351.
  • He, P., Findley, H. & Wheatley, R. (2017). The Effects of Training on Job Satisfaction and Service Quality Among Temporary Employees: The Mediating Role of Affective Commitment. Journal of Management and Marketing Research, 21.
  • Herzberg, F. (1966). Work and the Nature of Man. Cleveland: World Publishing.
  • Hirshleifer, S., McKenzie, D., Almeida, R. & Ridao-Cano, C. (2016). The Impact of Vocational Training for the Unemployed: Experimental Evidence from Turkey. The Economic Journal, 126(597), 2115-2146. Doi: 10.1111/ecoj.12211
  • Ismail, H. N. (2016). Training and Organizational Commitment: Exploring the Moderating Role of Goal Orientation in The Lebanese Context. Human Resource Development International, 19(2), 152-177. Doi: 10.1080/13678868.2015.1118220
  • Kalkavan, S. & Katrinli, A. (2014). The Effects of Managerial Coaching Behaviors on the Employees’ Perception of Job Satisfaction, Organisational Commitment, and Job Performance: Case Study on Insurance Industry in Turkey. Procedia-Social and Behavioral Sciences, 150 (2014), 1137-1147.
  • Kapp, K. M. (1999). Transforming Your Manufacturing Organization into A Learning Organization. Hospital Material Management Quarterly, 20(4), 46-55.
  • Khatri, P. & Gupta, P. (2015). Correlates of HRM Practices and Organisational Commitment of Retail Employees in Delhi-NCR. Asia-Pacific Journal of Management Research and Innovation, 11(2) 95-107. Doi: 10.1177/2319510X15576177.
  • Konings, J. & Vanormelingen, S. (2010). The Impact of Training on Productivity and Wages: Firm Level Evidence. The Institute for the Study of Labor (IZA) Discussion Papers, 4731, http://ftp.iza.org/dp4731.pdf adresinden 14 Ağustos 2017 tarihinde erişildi.
  • Lancee, B. (2016). The Negative Side Effects of Vocational Education: A Cross-National Analysis of the Relative Unemployment Risk of Young Non-Western Immigrants in Europe. American Behavioral Scientist, 60(5-6), 659-679. Doi: 10.1177/0002764216632835
  • Lindbeck, A. & Snower, D. J. (2001). Insiders versus Outsiders. The Journal of Economic Perspectives, 15(1), 165-188.
  • Longenecker, C. O. & Fink, L. S. (2005). Management Training: Benefits and Lost Opportunities (part I). Industrial and Commercial Training, 37(1), 25-30, Doi: 10.1108/00197850510576457
  • Meyer, J. P. & Allen, N. J. (1991). A Three-Component Conceptualization of Organizational Commitment. Human Resource Management Review, 1(1), 61-89. Doi: 10.1016/1053-4822(91)90011-Z
  • Meyer, J. P. & Smith, C. A. (2000). HRM Practices and Organizational Commitment: Test of a Mediation Model. Canadian Journal of Administrative Sciences, 17(4), 319-331. Doi: 10.1111/j.1936-4490.2000.tb00231.x
  • Mowday, R.T., Steers, R.M. & Porter, L.W. (1979). The Measurement of Organizational Commitment. Journal of Vocational Behaviour, 14: 224-247.
  • Newman, A., Thanacoody, R. & Hui, W. (2011). The Impact of Employee Perceptions of Training on Organizational Commitment and Turnover Intentions: A Study of Multinationals in The Chinese Service Sector. The International Journal of Human Resource Management, 22(8), 1765-1787, Doi: 10.1080/09585192.2011.565667
  • Owens, P. L. (2006). One More Reason Not to Cut Your Training Budget: The Relationship Between Training and Organizational Outcomes. Public Personnel Management, 35(2), 163-172.
  • Petersitzke, M. (2009). Supervisor Psychological Contract Management: Developing an Integrated Perspective on Managing Employee Perceptions of Obligations. Wiesbaden: Gabler Verlag. Doi: 10.1007/978-3-8349-8194-3
  • Schmidt, S. W. (2004). The Job Training and Job Satisfaction Survey: Technical Manual. http://files.eric.ed.gov/fulltext/ED494451.pdf adresinden 11 Temmuz 2017 tarihinde erişildi.
  • SHRM-Society for Human Resource Management (2012). 2012 Employee Job Satisfaction and Engagement: How Employees Are Dealing with Uncertainty. https://www.shrm.org/ResourcesAndTools/tools-and-samples/policies/Documents/12-0537%202012_jobsatisfaction_fnl_online.pdf adresinden 7 Ağustos 2017 tarihinde erişildi.
  • SHRM-Society for Human Resource Management (2015). Employee Job Satisfaction and Engagement: Optimizing Organizational Culture for Success. http://www.shrm.org/Research/SurveyFindings/Documents/2015-Job-Satisfaction-and-Engagement-Report.pdf adresinden 7 Ağustos 2017 tarihinde erişildi.
  • SHRM-Society for Human Resource Management (2016). Employee Job Satisfaction and Engagement: Revitalizing A Changing Workforce, https://www.shrm.org/hr-today/trends-and-forecasting/research-and-surveys/Documents/2016-Employee-Job-Satisfaction-and-Engagement-Report.pdf adresinden 7 Ağustos 2017 tarihinde erişildi.
  • Steers, R. M. (1977). Antecedents and Outcomes of Organizational Commitment. Administrative Science Quarterly, 22(1), 46-56.
  • Tamkin, P. (2005). Measuring the Contribution of Skills to Business Performance: A Summary for Employers. Brighton: Institute for Employment Studies.
  • Turkyilmaz, A., Akman, G., Ozkan, C. & Pastuszak, Z. (2011). Empirical Study of Public Sector Employee Loyalty and Satisfaction. Industrial Management and Data Systems, 111(5), 675-696. Doi:10.1108/02635571111137250
  • UNSTAT (2017). http://unstats.un.org/unsd/cr/registry/regcst.asp?Cl=14 adresinden 18 Temmuz 2017 tarihinde erişildi.
  • UNCTADSTAT (2017). http://unctadstat.unctad.org/EN/Classifications/DimSitcRev3Products_Tdr_Hierarchy.pdf adresinden 18 Temmuz 2017 tarihinde erişildi.
  • WB-The World Bank (2013). Turkey: Evaluating the Impact of ISKUR’s Vocational Training Programs. Human Development Sector Unit Reports, 82306-TR, Washington, DC: WB.

The Effect of Vocational Training/Education Activities on Employee Leaving Tendency in Organisations: A Survey-Based Research on Practices in Turkey

Yıl 2017, , 1014 - 1029, 07.11.2017
https://doi.org/10.21547/jss.345605

Öz

There are two
different approaches concerning the effects of vocational training/education
(VTE) services delivered by business organisations on employees’ leaving
tendencies. The positive approach, which is empirically well-supported as well,
indicates that the VTE activities lead to increases in organisational
commitments of employees. The negative approach, which is mostly restricted to
theoretical explanations, predicts that the VTE services offered to employees
charge high turnover-related new costs to organisations by increasing the
leaving tendencies of employees. Even there are studies supporting both
approaches in the global literature, the studies on Turkey seem to be ignoring
the unfavourable impacts of VTE services. For the purpose of highlighting this
negligence, utilising a sample of businesses those have been operating in
Turkey’s manufacturing sectors and somewhat have provided a VTE opportunity to
their employees, this study examines whether or not the VTE activities of
organisations influence employees’ tendencies to leave current organisations
for others. Results from several analyses based on a data set collected from
198 employees working in 25 businesses reveal that VTE programs do not cause
any increase in employee leaving tendency, rather, it is found that the increases
in the levels of organisational support for training and employee satisfaction
with training tend to reduce the tendencies of employees to leave their
organisations. Besides, a significant positive relationship is found between enthusiasms
of employees for VTE and their leaving intentions. Overall results support the
premise suggesting that VTE services benefit both employees and employers and
thus the study underlines that the human resources departments in businesses
need to enforce more VTE practices. 

Kaynakça

  • Aberdeen Group (2012). Learning for Long-Term Success: Investing in Workforce Management Training and Education. Analyst Insight, Aberdeen Group, https://www.kronos.co.uk/resources/aberdeen-analyst-insight-learning-long-term-success-investing-workforce-management adresinden 19 Temmuz 2017 tarihinde erişildi.
  • Allen, N. J. & Meyer, J. P. (1990). The Measurement and Antecedents of Affective, Continuance and Normative Commitment to The Organization. Journal of Occupational Psychology, 63(1), 1-18. DOI: 10.1111/j.2044-8325.1990.tb00506.x
  • Arnold, J. & Feldman, D. C. (1982). A Multivariate Analysis of The Determinants of Job Turnover. Journal of Applied Psychology, 67(3), 350-360.
  • Arnold, J. & Davey, K. M. (1999). Graduates’ Work Experiences as Predictors of Organisational Commitment, Intention to Leave and Turnover, Which Experiences Really Matter? Applied Psychology, 48 (2), 211-238.
  • Bartlett, K. R. (2001). The Relationship Between Training and Organizational Commitment: A Study in the Health Care Field. Human Resource Development Quarterly, 12(4), 335-352. Doi: 10.1002/hrdq.1001
  • Bashir, N. & Long, C. S. (2015). The Relationship Between Training and Organizational Commitment Among Academicians in Malaysia. Journal of Management Development, 34(10), 1227-1245, Doi: 10.1108/JMD-01-2015-0008
  • Becker, G. S. (1993). Human Capital: A Theoretical and Empirical Analysis with Special Reference to Education (3rd Ed.), Chicago, IL: University of Chicago Press.
  • Becker, T. E. & Billings, R. S. (1993). Profiles of Commitment: An Empirical Test. Journal of Organizational Behavior, 14, 177-190.
  • Becker, T. E., Billings, D. M., Eveleth, D. M. & Gilbert, N. L. (1996). Foci and Bases of Employee Commitment: Implications for Job Performance. Academy of Management Journal, 39, 464-482.
  • Benkhoff, B. (1997). Ignoring Commitment Is Costly: New Approaches Establish the Missing Link Between Commitment and Performance. Human Relations, 50(6), 701-726.
  • Birtch, T. A, Chiang, F. F. T. & Esch, E. V. (2016). A Social Exchange Theory Framework for Understanding the Job Characteristics-Job Outcomes Relationship: The Mediating Role of Psychological Contract Fulfillment. The International Journal of Human Resource Management, 27(11), 1217-1236. Doi: 10.1080/09585192.2015.1069752
  • Black, S. E. & Lynch, L. M. (1996). Human-Capital Investments and Productivity. The American Economic Review, 86(2), 263-267. Bosworth, D., Wilson, R. & Assefa, A. (1993). The Market for Training: A Human Capital Approach. International Journal of Manpower, 14(2), 33-46. Doi: 10.1108/EUM0000000000915
  • Brum, S. (2007). What Impact Does Training Have on Employee Commitment and Employee Turnover? http://www.uri.edu/research/lrc/research/papers/Brum-Commitment.pdf adresinden 18 Ağustos 2017 tarihinde erişildi.
  • Bulut, C. & Culha, O. (2011). The Effects of Organizational Training on Organizational Commitment. International Journal of Training and Development, 14(4), 309-322, Doi: 10.1111/j.1468-2419.2010.00360.x
  • CEDEFOP-European Centre for the Development of Vocational Training (2012). Sectoral Perspectives on The Benefits of Vocational Education and Training, Research Papers, 22, Luxembourg: EU Publication.
  • Cheng, E. W. L. & Ho, D. C. K. (2001). Research Note: A Review of Transfer of Training Studies in The Past Decade. Personnel Review, 30(1), 102-118.
  • Delaney, J. T. & Huselid, M. A. (1996). The Impact of Human Resource Management Practices on Perceptions of Organizational Performance. Academy of Management Journal, 39(4), 949-969. Doi:10.2307/256718
  • Elci, S. (2011). Leveraging Training Skills Development in SMEs: An Analysis of OSTIM Organised Industrial Zone, Turkey. OECD Local Economic and Employment Development (LEED) Working Papers, 2011/16, Paris: OECD Publishing. Doi:10.1787/5kg0vsrz3vhk-en
  • European Training Foundation (2014). Skills Vision 2020 Turkey. https://abdigm.meb.gov.tr/projeler/ois/egitim/028.pdf adresinden 7 Ağustos 2017 tarihinde erişildi.
  • Felps, W., Mitchell, T. R., Hekman, D. R., Lee, T. W., Holtom, B. C. & Harman, W. S. (2009). Turnover Contagion: How Coworkers’ Job Embeddedness and Job Search Behaviors Influence Quitting. Academy of Management Journal, 52(3), 545-561.
  • Green, F., Felstead, A., Mayhew, K. & Pack, A. (2000). The Impact of Training on Labour Mobility: Individual and Firm-Level Evidence from Britain. British Journal of Industrial Relations, 38(2), 261-275.
  • Gürbüz, A. (2007). An Assesment on the Effect of Education Level on The Job Satisfaction from The Tourism Sector Point of View. Doğuş University Journal, 8(1), 36-46.
  • Hanaysha, J. (2015). Testing the Effects of Employee Empowerment, Teamwork, and Employee Training on Employee Productivity in Higher Education Sector. International Journal of Learning and Development, 6(1): 164-178. Doi:10.5296/ijld.v6i1.9200
  • Hazucha, J., Hezlett, S. & Schneider, R. (1993). The Impact of 360-Degree Feedback on Management Skills Development. Human Resource Management Journal, 32(2), 325-351.
  • He, P., Findley, H. & Wheatley, R. (2017). The Effects of Training on Job Satisfaction and Service Quality Among Temporary Employees: The Mediating Role of Affective Commitment. Journal of Management and Marketing Research, 21.
  • Herzberg, F. (1966). Work and the Nature of Man. Cleveland: World Publishing.
  • Hirshleifer, S., McKenzie, D., Almeida, R. & Ridao-Cano, C. (2016). The Impact of Vocational Training for the Unemployed: Experimental Evidence from Turkey. The Economic Journal, 126(597), 2115-2146. Doi: 10.1111/ecoj.12211
  • Ismail, H. N. (2016). Training and Organizational Commitment: Exploring the Moderating Role of Goal Orientation in The Lebanese Context. Human Resource Development International, 19(2), 152-177. Doi: 10.1080/13678868.2015.1118220
  • Kalkavan, S. & Katrinli, A. (2014). The Effects of Managerial Coaching Behaviors on the Employees’ Perception of Job Satisfaction, Organisational Commitment, and Job Performance: Case Study on Insurance Industry in Turkey. Procedia-Social and Behavioral Sciences, 150 (2014), 1137-1147.
  • Kapp, K. M. (1999). Transforming Your Manufacturing Organization into A Learning Organization. Hospital Material Management Quarterly, 20(4), 46-55.
  • Khatri, P. & Gupta, P. (2015). Correlates of HRM Practices and Organisational Commitment of Retail Employees in Delhi-NCR. Asia-Pacific Journal of Management Research and Innovation, 11(2) 95-107. Doi: 10.1177/2319510X15576177.
  • Konings, J. & Vanormelingen, S. (2010). The Impact of Training on Productivity and Wages: Firm Level Evidence. The Institute for the Study of Labor (IZA) Discussion Papers, 4731, http://ftp.iza.org/dp4731.pdf adresinden 14 Ağustos 2017 tarihinde erişildi.
  • Lancee, B. (2016). The Negative Side Effects of Vocational Education: A Cross-National Analysis of the Relative Unemployment Risk of Young Non-Western Immigrants in Europe. American Behavioral Scientist, 60(5-6), 659-679. Doi: 10.1177/0002764216632835
  • Lindbeck, A. & Snower, D. J. (2001). Insiders versus Outsiders. The Journal of Economic Perspectives, 15(1), 165-188.
  • Longenecker, C. O. & Fink, L. S. (2005). Management Training: Benefits and Lost Opportunities (part I). Industrial and Commercial Training, 37(1), 25-30, Doi: 10.1108/00197850510576457
  • Meyer, J. P. & Allen, N. J. (1991). A Three-Component Conceptualization of Organizational Commitment. Human Resource Management Review, 1(1), 61-89. Doi: 10.1016/1053-4822(91)90011-Z
  • Meyer, J. P. & Smith, C. A. (2000). HRM Practices and Organizational Commitment: Test of a Mediation Model. Canadian Journal of Administrative Sciences, 17(4), 319-331. Doi: 10.1111/j.1936-4490.2000.tb00231.x
  • Mowday, R.T., Steers, R.M. & Porter, L.W. (1979). The Measurement of Organizational Commitment. Journal of Vocational Behaviour, 14: 224-247.
  • Newman, A., Thanacoody, R. & Hui, W. (2011). The Impact of Employee Perceptions of Training on Organizational Commitment and Turnover Intentions: A Study of Multinationals in The Chinese Service Sector. The International Journal of Human Resource Management, 22(8), 1765-1787, Doi: 10.1080/09585192.2011.565667
  • Owens, P. L. (2006). One More Reason Not to Cut Your Training Budget: The Relationship Between Training and Organizational Outcomes. Public Personnel Management, 35(2), 163-172.
  • Petersitzke, M. (2009). Supervisor Psychological Contract Management: Developing an Integrated Perspective on Managing Employee Perceptions of Obligations. Wiesbaden: Gabler Verlag. Doi: 10.1007/978-3-8349-8194-3
  • Schmidt, S. W. (2004). The Job Training and Job Satisfaction Survey: Technical Manual. http://files.eric.ed.gov/fulltext/ED494451.pdf adresinden 11 Temmuz 2017 tarihinde erişildi.
  • SHRM-Society for Human Resource Management (2012). 2012 Employee Job Satisfaction and Engagement: How Employees Are Dealing with Uncertainty. https://www.shrm.org/ResourcesAndTools/tools-and-samples/policies/Documents/12-0537%202012_jobsatisfaction_fnl_online.pdf adresinden 7 Ağustos 2017 tarihinde erişildi.
  • SHRM-Society for Human Resource Management (2015). Employee Job Satisfaction and Engagement: Optimizing Organizational Culture for Success. http://www.shrm.org/Research/SurveyFindings/Documents/2015-Job-Satisfaction-and-Engagement-Report.pdf adresinden 7 Ağustos 2017 tarihinde erişildi.
  • SHRM-Society for Human Resource Management (2016). Employee Job Satisfaction and Engagement: Revitalizing A Changing Workforce, https://www.shrm.org/hr-today/trends-and-forecasting/research-and-surveys/Documents/2016-Employee-Job-Satisfaction-and-Engagement-Report.pdf adresinden 7 Ağustos 2017 tarihinde erişildi.
  • Steers, R. M. (1977). Antecedents and Outcomes of Organizational Commitment. Administrative Science Quarterly, 22(1), 46-56.
  • Tamkin, P. (2005). Measuring the Contribution of Skills to Business Performance: A Summary for Employers. Brighton: Institute for Employment Studies.
  • Turkyilmaz, A., Akman, G., Ozkan, C. & Pastuszak, Z. (2011). Empirical Study of Public Sector Employee Loyalty and Satisfaction. Industrial Management and Data Systems, 111(5), 675-696. Doi:10.1108/02635571111137250
  • UNSTAT (2017). http://unstats.un.org/unsd/cr/registry/regcst.asp?Cl=14 adresinden 18 Temmuz 2017 tarihinde erişildi.
  • UNCTADSTAT (2017). http://unctadstat.unctad.org/EN/Classifications/DimSitcRev3Products_Tdr_Hierarchy.pdf adresinden 18 Temmuz 2017 tarihinde erişildi.
  • WB-The World Bank (2013). Turkey: Evaluating the Impact of ISKUR’s Vocational Training Programs. Human Development Sector Unit Reports, 82306-TR, Washington, DC: WB.
Toplam 51 adet kaynakça vardır.

Ayrıntılar

Konular İşletme
Bölüm İktisat
Yazarlar

Özge Demiral

Yayımlanma Tarihi 7 Kasım 2017
Gönderilme Tarihi 22 Ekim 2017
Kabul Tarihi 7 Kasım 2017
Yayımlandığı Sayı Yıl 2017

Kaynak Göster

APA Demiral, Ö. (2017). Örgütlerde Mesleki Eğitim/Öğretim Faaliyetlerinin Çalışanların Terk Etme Eğilimine Etkisi: Türkiye’deki Uygulamalar Üzerine Bir Anket Araştırması. Gaziantep Üniversitesi Sosyal Bilimler Dergisi, 16(4), 1014-1029. https://doi.org/10.21547/jss.345605