THE EFFECT OF LEADER-MEMBER EXCHANGE ON EMPLOYEES' HAPPINESS: A RESEARCH ON WHITE COLLAR EMPLOYEES

Öz

The effect of Leader-Member Exchange (LMX) on the happiness levels of white-collar employees and its relationship with demographic factors were investigated in this study. It is important to investigate the factors that directly affect a factor such as the feeling of happiness, which has been determined in many studies to be a source of productivity and motivation for employees. Unlike the similar ones, in this study, the result was reached by measuring the general level of happiness felt in all areas of life, not well being at work. The research was carried out on the white collar employees of the furniture manufacturer enterprises operating in Inegöl District. Data were collected from 389 employees through two scales. The first scale measures the interaction of employees with unit managers while the second one is designed to measure the happiness levels of employees. Normality, reliability and validity analyses of the scales were performed and then, it was tested whether the happiness and LMX levels of the employees have significant difference according to demographic factors trough the data collected. The result revealed that only LMX level have a significant difference in relation to the age of employees. Finally, the main hypothesis of our study was tested and showed that the relationship between LMX level and the happiness level of the employees is positive and significant.

Anahtar Kelimeler

• LMX
• Happiness
• White-collar Employee
• Furniture Sector
• Organizational Behaviour

Lider-Üye Etkileşiminin Çalışanların Mutluluklarına Etkisi: Beyaz Yaka Çalışanlar Üzerine Bir Araştırma

Öz

Bu çalışmada lider üye etkileşiminin (LÜE) beyaz yaka çalışanların mutluluk düzeylerine etkisi ve bu durumun demografik faktörlerle ilişkisi araştırılmıştır. Mutluluk duygusu gibi çalışanlar için verimlilik ve motivasyon kaynağı olduğu birçok çalışmada tespit edilmiş bir unsuru doğrudan etkileyen faktörlerin araştırılması önemlidir. Bu araştırmada benzerlerinden farklı olarak işyerinde mutluluk değil hayatın her alanında hissedilen genel mutluluk düzeyi ölçülerek sonuca gidilmiştir. Araştırma İnegöl İlçesinde faaliyet gösteren ve mobilya sektöründe üretim yapan işletmelerin beyaz yaka çalışanları üzerinde yürütülmüştür. Toplam 389 çalışandan iki ölçek aracılığıyla veri toplanmıştır. Ölçeklerden ilki çalışanların birim müdürleri ile olan etkileşimini, ikincisi ise mutluluk düzeylerini ölçmek için tasarlanmış ölçeklerdir. Çalışmada öncelikle ölçeklerin dağılım, güvenilirlik ve geçerlilik analizleri yapılmıştır. Daha sonra toplanan veriler aracılığı ile çalışanların mutluluk ve LÜE düzeylerinin demografik faktörlere göre anlamlı farklılık gösterip göstermedikleri test edilmiştir. Demografik faktörlerden sadece yaşa göre ve sadece LÜE düzeyinin anlamlı bir farklılık gösterdiği görülmüştür. Son olarak çalışmamızın ana hipotezi olan çalışanlar (beyaz yakalılar) ile ekip liderleri (birim müdürleri) arasındaki etkileşim düzeyinin çalışanların mutluluk düzeyini yordama durumu analiz edilmiş ve LÜE düzeyinin çalışanların mutluluk düzeyini pozitif yönde ve güçlü bir şekilde yordadığı anlaşılmıştır.

Anahtar Kelimeler

• LÜE
• Mutluluk
• LÜE
• Mutluluk
• Beyaz Yaka Çalışanlar
• Mobilya Sektörü
• Örgütsel Davranış

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