The Effect of Role Conflict and Role Ambiguity on Workplace Victimization: The Moderating Role of Negative Affect

Öz

Rol Çatışması ve Rol Belirsizliğinin İşyeri Mağduriyeti Üzerine Etkisi: Olumsuz Duygulanımın Düzenleyici Rolü

Öz

İşyeri mağduriyeti örgüt performansını (ör: çalışanın işe gelmemesi, işgücü devir oranınn artması) ve birey performansını (ör: işyeri şiddetinin oluşması, çalışanın stres olması) olumsuz yönde etkilediği için önemli bir konu haline gelmiştir. Bu çalışmanın amacı rol belirsizliği ve rol çatışmasının işyeri mağduriyeti üzerindeki etkisini ve bu etkide olumsuz duygulanımın düzenleyici rolünü incelemektir. Bu amaç doğrultusunda kolayda örneklem yoluyla seçilen 137 banka çalışanı üzerinde bir araştırma gerçekleştirilmiştir. Veri toplama aracı olarak soru formunun (anket) kullanıldığı bu çalışmada, çalışmanın amacına uygun olarak hiyerarşik regresyon analizi yapılmıştır. Analiz sonucunda rol çatışması ve rol belirsizliğinin işyeri mağduriyeti üzerine etkisinde olumsuz duygulanımın hem bağımsız değişken hem de kısmi düzenleyici değişken etkisi gösterdiği bulgulanmıştır. 

Anahtar Kelimeler

• İşyeri Mağduriyeti,Rol Çatışması,Rol Belirsizliği,Olumsuz Duygulanım

Kaynakça

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