Role of Meaning of Work, Coworker Support, Conscientiousness on the Relationship between Abusive Supervision and Organizational Citizenship Behavior

Yıl 2020, Cilt: 15 , 238 - 251, 31.03.2020

Ali Acaray

Öz

The main purpose of this study is to examine the relationship between abusive supervision and organizational citizenship behavior, and the moderating role of meaning of work, coworker support, and conscientiousness on this relationship. The data of the study were collected from 213 employees working in the retail sector. The results of the research showed that abusive supervision had negative effect on organizational citizenship behaviors; meaning of work, coworker support, and conscientiousness had a moderator role on this relationship. These conclusions are important both contributing to the development and diversification of the related literature and providing solutions in the management of the effects of abusive supervision for human resources managers.

Anahtar Kelimeler

Abusive Supervision, Organizational Citizenship Behavior, Meaning of Work, Coworker Support, Conscientiousness

İstismarcı Yönetici Algısı ile Örgütsel Vatandaşlık Davranışı Arasındaki İlişkide İşin Anlamlılığı, İşyeri Arkadaş Desteği ve Sorumluluk Kişilik Özelliğinin Düzenleyicilik Rolü

Öz

Bu çalışmanın temel
amacı, istismarcı yönetici algısı ile örgütsel vatandaşlık davranışı arasındaki
ilişkiyi ve bu ilişkide işin anlamlılığı, iş yeri arkadaş desteği ve sorumluluk
kişilik özelliğinin düzenleyicilik rollerini incelemektir. Araştırmanın
verileri, perakende sektöründe faaliyet gösteren bir kurumdaki 213 satış ve
pazarlama çalışanından toplanmıştır. Araştırma sonuçları, istismarcı yönetici algısının
hem bireye yönelik hem de örgüte yönelik örgütsel vatandaşlık davranışlarını
olumsuz olarak etkilediğini ortaya koymuştur. Ayrıca işin anlamlılığı, iş yeri
arkadaş desteği ve sorumluluk kişilik özelliğinin istismarcı yönetici algısı
ile bireye yönelik örgütsel vatandaşlık davranışı arasındaki ilişkide
düzenleyicilik rolü ortaya çıkmıştır. Ulaşılan 
bu sonuçlar, hem ilgili yazının gelişmesi ve çeşitlenmesine katkı
sağlaması hem insan kaynakları yöneticilerine istismarcı yönetici davranışı
etkilerinin yönetilmesinde çözümler sunması açısından önemlidir.

Anahtar Kelimeler

İstismarcı Yönetici, Örgütsel Vatandaşlık Davranışı, İşin Anlamlılığı, İşyeri Arkadaş Desteği, Sorumluluk Kişilik Özelliği

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