Araştırma Makalesi
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ÖRGÜTSEL DESTEK ALGISI VE İŞ-AİLE ÇATIŞMASININ KADIN ÇALIŞANLARIN İŞ PERFORMANSINA ETKİSİ: ARACILI BİR MODEL

Yıl 2024, Cilt: 15 Sayı: 30, 514 - 534, 30.12.2024
https://doi.org/10.36543/kauiibfd.2024.020

Öz

Bu çalışmanın amacı kadın çalışanlar açısından örgütsel destek algısı, iş performansı ve iş-aile çatışması arasındaki ilişkiyi ortaya koymaktır. Bu amaçla; Bayburt Üniversitesinde görev yapan 176 kadın çalışandan anket tekniği ile veri toplanmıştır. Elde edilen veriler SPSS ve AMOS istatistik paket programları aracılığıyla analiz edilmiştir. Yapısal eşitlik modelinin kullanıldığı çalışma bulguları örgütsel destek algısının iş-aile çatışmasını negatif yönde ve anlamlı, iş performansını ise pozitif yönde ve anlamlı etkilediğini; iş-aile çatışmasının ise iş performansını negatif yönde ve anlamlı etkilediğini ortaya koymuştur. Ayrıca çalışmada örgütsel destek algısı ile iş performansı arasındaki ilişkide iş-aile çatışmasının tam aracılık rolü üstlendiği sonucuna da ulaşılmıştır. Bir diğer ifadeyle, örgütsel destek algısının iş-aile çatışmasını azaltarak (aracı değişken) iş performansının artmasına yol açtığı tespit edilmiştir.

Etik Beyan

Bu çalışma için etik komite onayı Bayburt Üniversitesi'nden (Tarih: 25.04.2023, Sayı: 130292-155/8) alınmıştır.

Destekleyen Kurum

Bayburt Üniversitesi

Kaynakça

  • Alagöz, G. (2023). Algılanan örgütsel destek ve çalışan performansı ilişkisinde hizmet verme yatkınlığının aracı rolü: İstanbul’daki 4 ve 5 yıldızlı otel çalışanları üzerine bir araştırma. Journal of Recreation and Tourism Research, 10(1), 78-100.
  • Andrade, C., & Neves, P. C. (2022). Perceived organizational support, coworkers’ conflict and organizational citizenship behavior: The mediation role of work-family conflict. Administrative Sciences, 12(1), 20.
  • Arshadi, N., & Hayavi, G. (2013). The effect of perceived organizational support on affective commitment and job performance: mediating role of OBSE. Procedia-Social and Behavioral Sciences, 84, 739-743.
  • Barutçugil, İsmet. Performans Yönetimi, İstanbul: Kariyer Yayıncılık-İletişim.
  • Caillier, J. G. (2010). Factors affecting job performance in public agencies. Public Performance & Management Review, 34(2), 139-165.
  • Campbell, J. P., & Wiernik, B. M. (2015). The modeling and assessment of work performance. Annual Review Of Organizational Psychology and Organizational Behavior, 2(1), 47-74.
  • Chen, J. C., & Silverthorne, C. (2008). The impact of locus of control on job stress, job performance, and job satisfaction in Taiwan. Leadership and Organization Development Journal, 29(7), 572-582.
  • Cheung, M. F., & Wong, C. S. (2013). Work–family/family–work conflict: the moderating roles of gender and spousal working status. Asia Pacific Journal of Human Resources, 51(3), 330-346.
  • Cohen, L., Manion, L., & Morrison, K. (2002). Research methods in education. Routledge.
  • Çarıkçı, İ. H. (2002). Çalışanlardaki roller arası çatışmaların örgüt açısından önemi ve çeşitli örgütsel süreçler üzerindeki etkileri. Verimlilik Dergisi, 3, 119-130.
  • Çarıkçı, İ. H., Çiftçi, M., & Derya, S. (2010). İş-aile yaşam çatışması: Türkiye’deki kadın yöneticiler üzerinde bir uygulama. Süleyman Demirel Üniversitesi Vizyoner Dergisi, 2(2), 53-65.
  • Çelenk, E. (2024). Algılanan örgütsel destek ile işgören performansı arasındaki ilişkide pozitif psikolojik sermayenin aracılık rolü: Liman işletmesi çalışanlar üzerine bir araştırma (Yayımlanmamış yüksek lisans tezi). İstanbul Topkapı Üniversitesi, İstanbul.
  • Çelik, M., & Turunç, Ö. (2010). Lider desteğinin çalışanların iş-aile yaşam çatışması ve iş performansına etkisi: Savunma sektöründe bir araştırma. Çukurova Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 14(1), 19-41.
  • Çöl, G. (2008). Algılanan güçlendirmenin işgören performansi üzerine etkileri. Doğuş Üniversitesi Dergisi, 9(1), 35-46.
  • Ebrahimi, B., Faraji, O., Nouri, B., & Valiee, S. (2021). Relationship between work-family conflict and perceived organizational support among nurses of Kurdistan University of Medical Sciences. Caspian Journal of Health Research, 6(4), 137-146.
  • Eby, L. T., Casper, W. J., Lockwood, A., Bordeaux, C., & Brinley, A. (2005). Work and family research in IO/OB: Content analysis and review of the literature (1980–2002). Journal of Vocational Behavior, 66(1), 124-197.
  • Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500.
  • Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied Psychology, 86(1), 42.
  • Ekmekci, O. T., Xhako, D., & Camgoz, S. M. (2021). The buffering effect of perceived organizational support on the relationships among workload, work–family interference, and affective commitment: A study on nurses. Journal of Nursing Research, 29(2), e140.
  • Frone, M. R., Russell, M., & Cooper, M. L. (1992). Antecedents and outcomes of work-family conflict: Testing a model of the work-family interface. Journal of Applied Psychology, 77(1), 65-78.
  • Fuller, J. B., Hester, K., Barnett, T., & Relyea, L. F. C. (2006). Perceived organizational support and perceived external prestige: Predicting organizational attachment for university faculty, staff, and administrators. The Journal of Social Ppsychology, 146(3), 327-347.
  • Gao, Y., Shi, J., Niu, Q., & Wang, L. (2013). Work-family conflict and job satisfaction: Emotional intelligence as a moderator. Stress and Health, 29(3), 222-228.
  • Greenhaus, J. H., & Beutell, N. J. (1985). Sources and conflict between work and family roles. The Academy of Management Review, 10(1), 76–88.
  • Gurbuz, S., Turunc, O., & Celik, M. (2013). The impact of perceived organizational support on work–family conflict: Does role overload have a mediating role?. Economic and Industrial Democracy, 34(1), 145-160.
  • Hong, E., Jeong, Y., & Downward, P. (2019). Perceived organizational support, internal motivation, and work–family conflict among soccer referees. Managing Sport and Leisure, 24(1-3), 141-154.
  • Howes, J. C., Cropanzano, R., Grandey, A. A., & Mohler, C. J. (2000). Who is supporting whom?: Quality team effectiveness and perceived organizational support. Journal of Quality Management, 5(2), 207-223.
  • Jamal, M. (2007). Job stress and job performance controversy revisited: An empirical examination in two countries. International Journal of Stress Management, 14(2), 175-187.
  • Kara, E., Kırpık G., & Kaya A. (2021), The mediating role of organizational ıdentification in the effect of perceived organizational support on employee performance, Sosyoekonomi, 29 (49), 47–64.
  • Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Conflict and ambiguity: studies in organizational roles and individual stress. Int J Stress Manag, 1, 309-22.
  • Kengatharan, N., & Kunatilakam, S. (2020). Work-family conflict among female nurses in the healthcare sector. International Journal of Work Organisation and Emotion, 11(3), 213-230.
  • Kerse, G. ve Karabey, C.N. (2017). Algılanan örgütsel desteğin örgütsel özdeşleşmeye etkisi: Örgütsel sinizmin aracı rolü. MANAS Sosyal Araştırmalar Dergisi, 6(4), 375-398.
  • Kirkman, B. L., & Rosen, B. (1999). Beyond self-management: Antecedents and consequences of team empowerment. Academy of Management journal, 42(1), 58-74.
  • Liu, X., Jing, Y., & Sheng, Y. (2023). Work from home or office during the COVID-19 pandemic: The different chain mediation models of perceived organizational support to the job performance. Frontiers in Public Health, 11, 1139013.
  • Maan, A.T., Abid, G., Butt, T.H., Ashfaq, F. and Ahmed, S. (2020). Perceived organizational support and job satisfaction: A moderated mediation model of proactive personality and psychological empowerment. Future Business Journal, 6(1), 21-39.
  • Mahpul, I. N., & Abdullah, N. A. (2011). The prevalence of work-family conflict among mothers in peninsular Malaysia. International Journal of Humanities and Social Sciences, 1(17), 154-161.
  • Meyer, K. E., & Peng, M. W. (2005). Probing theoretically into Central and Eastern Europe: Transactions, resources, and institutions. Journal of International Business Studies, 36, 600-621.
  • Morgan, G. A., Leech, N. L., Gloeckner, G. W., & Barrett, K. C. (2004). SPSS for introductory statistics: Use and interpretation. Psychology Press.
  • Nart, S. & Batur, O. (2014). The relation between work-family conflict, job stress, organizational commitment and job performance: A study on Turkish primary teachers. European Journal of Research on Education, 2(2), 72-81.
  • Netemeyer, R., Boles, J., & McMurrian, R. (1996). Development and validation of work-family conflict and family-work conflict scales. Journal of Applied Psychology, 80, 400-409.
  • Obrenovic, B., Jianguo, D., Khudaykulov, A., & Khan, M. A. S. (2020). Work-family conflict impact on psychological safety and psychological well-being: A job performance model. Frontiers in Psychology, 11, 475.
  • Patnaik, S., Mishra, U. S., & Mishra, B. B. (2023). Perceived organizational support and performance: Moderated mediation model of psychological capital and organizational justice–evidence from India. Management and Organization Review, 1-28.
  • Rabin, E., Goldberg, S., & Blau, I. (2024). Mediation of work-and-family conflict in the relationship between social-and-organizational support and teaching self-efficacy: The case of parent-teachers working remotely. Education and Information Technologies, 1-22.
  • Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698.
  • Rini, R., Yustina, A. I. & Santosa. S. (2020). How work family conflict, work-life balance, and job performance connect: Evidence from auditors in public accounting firms. Jurnal ASET (Akuntansi Riset), 12 (1), 144-154.
  • Serinikli, N., & Kara, M. (2020). Çalışanların algılanan örgütsel desteğinin iş performansına etkisinde örgütsel değişime açıklığın aracı rolü. Third Sector Social Economic Review, 55(4), 2380-2398.
  • Sigler, T. H., & Pearson, C. M. (2000). Creating an empowering culture: examining the relationship between organizational culture and perceptions of empowerment. Journal of Quality Management, 5(1), 27-52.
  • Stankevičienė, A., Šimelytė, A., Tamaševičius, V., & Petkinytė, E. (2023). The impact of sociodemographic factors and work-family conflict on the relationship between organizational support and women’s burnout. Problems And Perspectives in Management, 21(3), 497-510.
  • Sun, L. (2019). Perceived organizational support: A literature review. International Journal of Human Resources Studies, 9(3), 155-171.
  • Tewal, B., Lengkong, V. P., Pandowo, M., & Nelwan, O. S. (2021). The effect of work-family conflict on job satisfaction and job performance of banking employee in North Sulawesi. American Journal of Humanities and Social Sciences Research, 32(5), 24-32.
  • Tolay, E., & Baysal, S. (2020). Kadın Akademisyenlerde İş-Aile Çatışmasına Neden Olan Faktörlerin Belirlenmesine Yönelik Bir Araştırma. Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 22(2), 793-821.
  • Turunç, Ö., & Çelik, M. (2010). Çalışanların algıladıkları örgütsel destek ve iş stresinin örgütsel özdeşleşme ve iş performansına etkisi. Yönetim ve Ekonomi Dergisi, 17(2), 183-206.
  • Vandai, A. A. (2024). Investigating the Impact of Job Stress on Job Performance at Bank Melli in East Gilan Province. Creative Economy and New Business Management Approaches, 60-89.
  • Viswesvaran, C., & Ones, D. S. (2000). Perspectives on models of job performance. International Journal of Selection and Assessment, 8(4), 216-226.
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  • Yıldırım, A., & Şimşek, H. (2011). Sosyal bilimlerde nitel araştırma teknikleri. Seçkin Yayınları.
  • Yılmaz, S., & Çağatay, A. (2023). Sağlık Çalışanlarının İş Tatmini ve İş Performansı Ekseninde İş-Aile Çatışması. Eskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi, 24(1), 165-178.
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  • Zheng, J., & Wu, G. (2018). Work-family conflict, perceived organizational support and professional commitment: A mediation mechanism for Chinese Project professionals.
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THE EFFECT OF THE PERCEPTION OF ORGANIZATIONAL SUPPORT AND WORK-FAMILY CONFLICT ON THE JOB PERFORMANCE OF FEMALE EMPLOYEES: A MEDIATED MODEL

Yıl 2024, Cilt: 15 Sayı: 30, 514 - 534, 30.12.2024
https://doi.org/10.36543/kauiibfd.2024.020

Öz

The purpose of this study is to reveal the relationship between the perception of organizational support, job performance and work-family conflict for female employees. For this purpose, data were collected via a survey technique from 176 female employees working at Bayburt University. The obtained data were analyzed using SPSS and AMOS statistical package programs. The findings of the study which used the structural equation model indicate that the perception of organizational support negatively and significantly affects work-family conflict and positively and significantly affects work performance; It has been revealed that work-family conflict negatively and significantly affects work performance. In addition, the study also concluded that work-family conflict plays a full mediating role in the relationship between the perception of organizational support and job performance. In other words, the perception of organizational support was found to lead to an increase in job performance by reducing work-family conflict (mediating variable).

Kaynakça

  • Alagöz, G. (2023). Algılanan örgütsel destek ve çalışan performansı ilişkisinde hizmet verme yatkınlığının aracı rolü: İstanbul’daki 4 ve 5 yıldızlı otel çalışanları üzerine bir araştırma. Journal of Recreation and Tourism Research, 10(1), 78-100.
  • Andrade, C., & Neves, P. C. (2022). Perceived organizational support, coworkers’ conflict and organizational citizenship behavior: The mediation role of work-family conflict. Administrative Sciences, 12(1), 20.
  • Arshadi, N., & Hayavi, G. (2013). The effect of perceived organizational support on affective commitment and job performance: mediating role of OBSE. Procedia-Social and Behavioral Sciences, 84, 739-743.
  • Barutçugil, İsmet. Performans Yönetimi, İstanbul: Kariyer Yayıncılık-İletişim.
  • Caillier, J. G. (2010). Factors affecting job performance in public agencies. Public Performance & Management Review, 34(2), 139-165.
  • Campbell, J. P., & Wiernik, B. M. (2015). The modeling and assessment of work performance. Annual Review Of Organizational Psychology and Organizational Behavior, 2(1), 47-74.
  • Chen, J. C., & Silverthorne, C. (2008). The impact of locus of control on job stress, job performance, and job satisfaction in Taiwan. Leadership and Organization Development Journal, 29(7), 572-582.
  • Cheung, M. F., & Wong, C. S. (2013). Work–family/family–work conflict: the moderating roles of gender and spousal working status. Asia Pacific Journal of Human Resources, 51(3), 330-346.
  • Cohen, L., Manion, L., & Morrison, K. (2002). Research methods in education. Routledge.
  • Çarıkçı, İ. H. (2002). Çalışanlardaki roller arası çatışmaların örgüt açısından önemi ve çeşitli örgütsel süreçler üzerindeki etkileri. Verimlilik Dergisi, 3, 119-130.
  • Çarıkçı, İ. H., Çiftçi, M., & Derya, S. (2010). İş-aile yaşam çatışması: Türkiye’deki kadın yöneticiler üzerinde bir uygulama. Süleyman Demirel Üniversitesi Vizyoner Dergisi, 2(2), 53-65.
  • Çelenk, E. (2024). Algılanan örgütsel destek ile işgören performansı arasındaki ilişkide pozitif psikolojik sermayenin aracılık rolü: Liman işletmesi çalışanlar üzerine bir araştırma (Yayımlanmamış yüksek lisans tezi). İstanbul Topkapı Üniversitesi, İstanbul.
  • Çelik, M., & Turunç, Ö. (2010). Lider desteğinin çalışanların iş-aile yaşam çatışması ve iş performansına etkisi: Savunma sektöründe bir araştırma. Çukurova Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 14(1), 19-41.
  • Çöl, G. (2008). Algılanan güçlendirmenin işgören performansi üzerine etkileri. Doğuş Üniversitesi Dergisi, 9(1), 35-46.
  • Ebrahimi, B., Faraji, O., Nouri, B., & Valiee, S. (2021). Relationship between work-family conflict and perceived organizational support among nurses of Kurdistan University of Medical Sciences. Caspian Journal of Health Research, 6(4), 137-146.
  • Eby, L. T., Casper, W. J., Lockwood, A., Bordeaux, C., & Brinley, A. (2005). Work and family research in IO/OB: Content analysis and review of the literature (1980–2002). Journal of Vocational Behavior, 66(1), 124-197.
  • Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500.
  • Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied Psychology, 86(1), 42.
  • Ekmekci, O. T., Xhako, D., & Camgoz, S. M. (2021). The buffering effect of perceived organizational support on the relationships among workload, work–family interference, and affective commitment: A study on nurses. Journal of Nursing Research, 29(2), e140.
  • Frone, M. R., Russell, M., & Cooper, M. L. (1992). Antecedents and outcomes of work-family conflict: Testing a model of the work-family interface. Journal of Applied Psychology, 77(1), 65-78.
  • Fuller, J. B., Hester, K., Barnett, T., & Relyea, L. F. C. (2006). Perceived organizational support and perceived external prestige: Predicting organizational attachment for university faculty, staff, and administrators. The Journal of Social Ppsychology, 146(3), 327-347.
  • Gao, Y., Shi, J., Niu, Q., & Wang, L. (2013). Work-family conflict and job satisfaction: Emotional intelligence as a moderator. Stress and Health, 29(3), 222-228.
  • Greenhaus, J. H., & Beutell, N. J. (1985). Sources and conflict between work and family roles. The Academy of Management Review, 10(1), 76–88.
  • Gurbuz, S., Turunc, O., & Celik, M. (2013). The impact of perceived organizational support on work–family conflict: Does role overload have a mediating role?. Economic and Industrial Democracy, 34(1), 145-160.
  • Hong, E., Jeong, Y., & Downward, P. (2019). Perceived organizational support, internal motivation, and work–family conflict among soccer referees. Managing Sport and Leisure, 24(1-3), 141-154.
  • Howes, J. C., Cropanzano, R., Grandey, A. A., & Mohler, C. J. (2000). Who is supporting whom?: Quality team effectiveness and perceived organizational support. Journal of Quality Management, 5(2), 207-223.
  • Jamal, M. (2007). Job stress and job performance controversy revisited: An empirical examination in two countries. International Journal of Stress Management, 14(2), 175-187.
  • Kara, E., Kırpık G., & Kaya A. (2021), The mediating role of organizational ıdentification in the effect of perceived organizational support on employee performance, Sosyoekonomi, 29 (49), 47–64.
  • Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Conflict and ambiguity: studies in organizational roles and individual stress. Int J Stress Manag, 1, 309-22.
  • Kengatharan, N., & Kunatilakam, S. (2020). Work-family conflict among female nurses in the healthcare sector. International Journal of Work Organisation and Emotion, 11(3), 213-230.
  • Kerse, G. ve Karabey, C.N. (2017). Algılanan örgütsel desteğin örgütsel özdeşleşmeye etkisi: Örgütsel sinizmin aracı rolü. MANAS Sosyal Araştırmalar Dergisi, 6(4), 375-398.
  • Kirkman, B. L., & Rosen, B. (1999). Beyond self-management: Antecedents and consequences of team empowerment. Academy of Management journal, 42(1), 58-74.
  • Liu, X., Jing, Y., & Sheng, Y. (2023). Work from home or office during the COVID-19 pandemic: The different chain mediation models of perceived organizational support to the job performance. Frontiers in Public Health, 11, 1139013.
  • Maan, A.T., Abid, G., Butt, T.H., Ashfaq, F. and Ahmed, S. (2020). Perceived organizational support and job satisfaction: A moderated mediation model of proactive personality and psychological empowerment. Future Business Journal, 6(1), 21-39.
  • Mahpul, I. N., & Abdullah, N. A. (2011). The prevalence of work-family conflict among mothers in peninsular Malaysia. International Journal of Humanities and Social Sciences, 1(17), 154-161.
  • Meyer, K. E., & Peng, M. W. (2005). Probing theoretically into Central and Eastern Europe: Transactions, resources, and institutions. Journal of International Business Studies, 36, 600-621.
  • Morgan, G. A., Leech, N. L., Gloeckner, G. W., & Barrett, K. C. (2004). SPSS for introductory statistics: Use and interpretation. Psychology Press.
  • Nart, S. & Batur, O. (2014). The relation between work-family conflict, job stress, organizational commitment and job performance: A study on Turkish primary teachers. European Journal of Research on Education, 2(2), 72-81.
  • Netemeyer, R., Boles, J., & McMurrian, R. (1996). Development and validation of work-family conflict and family-work conflict scales. Journal of Applied Psychology, 80, 400-409.
  • Obrenovic, B., Jianguo, D., Khudaykulov, A., & Khan, M. A. S. (2020). Work-family conflict impact on psychological safety and psychological well-being: A job performance model. Frontiers in Psychology, 11, 475.
  • Patnaik, S., Mishra, U. S., & Mishra, B. B. (2023). Perceived organizational support and performance: Moderated mediation model of psychological capital and organizational justice–evidence from India. Management and Organization Review, 1-28.
  • Rabin, E., Goldberg, S., & Blau, I. (2024). Mediation of work-and-family conflict in the relationship between social-and-organizational support and teaching self-efficacy: The case of parent-teachers working remotely. Education and Information Technologies, 1-22.
  • Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698.
  • Rini, R., Yustina, A. I. & Santosa. S. (2020). How work family conflict, work-life balance, and job performance connect: Evidence from auditors in public accounting firms. Jurnal ASET (Akuntansi Riset), 12 (1), 144-154.
  • Serinikli, N., & Kara, M. (2020). Çalışanların algılanan örgütsel desteğinin iş performansına etkisinde örgütsel değişime açıklığın aracı rolü. Third Sector Social Economic Review, 55(4), 2380-2398.
  • Sigler, T. H., & Pearson, C. M. (2000). Creating an empowering culture: examining the relationship between organizational culture and perceptions of empowerment. Journal of Quality Management, 5(1), 27-52.
  • Stankevičienė, A., Šimelytė, A., Tamaševičius, V., & Petkinytė, E. (2023). The impact of sociodemographic factors and work-family conflict on the relationship between organizational support and women’s burnout. Problems And Perspectives in Management, 21(3), 497-510.
  • Sun, L. (2019). Perceived organizational support: A literature review. International Journal of Human Resources Studies, 9(3), 155-171.
  • Tewal, B., Lengkong, V. P., Pandowo, M., & Nelwan, O. S. (2021). The effect of work-family conflict on job satisfaction and job performance of banking employee in North Sulawesi. American Journal of Humanities and Social Sciences Research, 32(5), 24-32.
  • Tolay, E., & Baysal, S. (2020). Kadın Akademisyenlerde İş-Aile Çatışmasına Neden Olan Faktörlerin Belirlenmesine Yönelik Bir Araştırma. Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 22(2), 793-821.
  • Turunç, Ö., & Çelik, M. (2010). Çalışanların algıladıkları örgütsel destek ve iş stresinin örgütsel özdeşleşme ve iş performansına etkisi. Yönetim ve Ekonomi Dergisi, 17(2), 183-206.
  • Vandai, A. A. (2024). Investigating the Impact of Job Stress on Job Performance at Bank Melli in East Gilan Province. Creative Economy and New Business Management Approaches, 60-89.
  • Viswesvaran, C., & Ones, D. S. (2000). Perspectives on models of job performance. International Journal of Selection and Assessment, 8(4), 216-226.
  • Warokka, A., & Febrilia, I. (2015). Work-family conflict and job performance: Lesson from a Southeast Asian emerging market. Journal of Southeast Asian Research, 1-14.
  • Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601-617.
  • Winston, B. E. (2022). Relationship of servant leadership, perceived organizational support, and work-family conflict with employee well-being. Servant Leadership: Theory & Practice, 9(1), 2.
  • Yıldırım, A., & Şimşek, H. (2011). Sosyal bilimlerde nitel araştırma teknikleri. Seçkin Yayınları.
  • Yılmaz, S., & Çağatay, A. (2023). Sağlık Çalışanlarının İş Tatmini ve İş Performansı Ekseninde İş-Aile Çatışması. Eskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi, 24(1), 165-178.
  • Zhao, X., Wang, J., Law, R., & Fan, X. (2020). A meta-analytic model on the role of organizational support in work-family conflict and employee satisfaction. International Journal of Contemporary Hospitality Management, 32(12), 3767-3786.
  • Zheng, J., & Wu, G. (2018). Work-family conflict, perceived organizational support and professional commitment: A mediation mechanism for Chinese Project professionals.
  • Zhou, M., & Bao, G. (2005). Social exchanges in organizations: from direct to indirect exchanges. Acta Psychologica Sinica, 37(04), 535.
  • http://www.surveysystem.com/sscalc.htm
Toplam 62 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Organizasyon
Bölüm Makaleler
Yazarlar

Seda Kızıl 0000-0002-4021-1254

Yayımlanma Tarihi 30 Aralık 2024
Gönderilme Tarihi 25 Haziran 2024
Kabul Tarihi 12 Eylül 2024
Yayımlandığı Sayı Yıl 2024 Cilt: 15 Sayı: 30

Kaynak Göster

APA Kızıl, S. (2024). THE EFFECT OF THE PERCEPTION OF ORGANIZATIONAL SUPPORT AND WORK-FAMILY CONFLICT ON THE JOB PERFORMANCE OF FEMALE EMPLOYEES: A MEDIATED MODEL. Kafkas Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 15(30), 514-534. https://doi.org/10.36543/kauiibfd.2024.020

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