Developing a Grounded Theory on the Urban Experience of Individuals with Disabilities
Öz
Anahtar Kelimeler
Kaynakça
- Alagarsamy, S., Mehrolia, S. & Vijay, M. (2022). The importance of servicescapes in Maldivian higher education: application of the stimuli-organism-response (SOR) framework. Journal of Facilities Management, 20(2), 218-234. https://doi.org/10.1108/JFM-02-2021-0027
- Alhusban, A. A., & Almshaqbeh, S. N. (2024). Delivering an inclusive built environment for physically disabled people in public universities (Jordan as a case study). Journal of Engineering, Design and Technology, 22(6), 1980-1998. https://doi.org/10.1108/JEDT-06-2022-0281
- Asghar, A., Asif, R., & Akhtar, N. (2024). Servicescapes and social servicescapes: impact on perceived usefulness, choice satisfaction and behavior at fast-food restaurants. Journal of Hospitality and Tourism Insights, 7(4), 2121-2143. https://doi.org/10.1108/JHTI-03-2023-0125
- Baker, S. M., & Kaufman-Scarborough, C. (2001). Marketing and public accommodation: A retrospective on title III of the Americans with disabilities Act. Journal of Public Policy & Marketing, 20(2), 297-304. https://doi.org/10.1509/jppm.20.2.297.17370
- Baker, S. M., Holland, J., & Kaufman‐Scarborough, C. (2007). How consumers with disabilities perceive “welcome” in retail servicescapes: A critical incident study. Journal of Services Marketing, 21(3), 160-173. https://doi.org/10.1108/08876040710746525
- Baker, S. M., Stephens, D. L., & Hill, R. P. (2001). Marketplace experiences of consumers with visual impairments: Beyond the Americans with disabilities Act. Journal of Public Policy & Marketing, 20(2), 215-224. https://doi.org/10.1509/jppm.20.2.215.17369
- Becker, L., & Jaakkola, E. (2020). Customer experience: fundamental premises and implications for research. Journal of the Academy of Marketing Science, 48(4), 630-648.
- Berry, L. L., & Carbone, L. P. (2007). Customer loyalty building loyalty through experience management. Quality Progress, 40(9), 26-32.
Ayrıntılar
Birincil Dil
İngilizce
Konular
Kent Sosyolojisi ve Toplum Çalışmaları
Bölüm
Araştırma Makalesi
Erken Görünüm Tarihi
30 Ekim 2025
Yayımlanma Tarihi
30 Ekim 2025
Gönderilme Tarihi
25 Ağustos 2025
Kabul Tarihi
30 Ekim 2025
Yayımlandığı Sayı
Yıl 2025 Cilt: 18 Sayı: Uluslararası Girişimcilik Sosyal Bilimler Kongresi Özel Sayısı