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Vatandaş Kent Mekân Deneyimleri: Türkiye Bağlamında Bir Ölçek Geliştirme, Geçerlik ve Güvenirlik Çalışması

Yıl 2025, Cilt: 18 Sayı: Uluslararası Girişimcilik Sosyal Bilimler Kongresi Özel Sayısı, 41 - 68, 30.10.2025

Öz

Bu çalışmada, karma yöntem yaklaşımıyla Türkiye’nin Aksaray kentinde yaşayan vatandaşların sıradan günlük yaşam deneyimlerini hizmet mekânı ve deneyim mekânı perspektiflerinden yansıtan bir teorik model oluşturmak ve buna dayalı olarak kentsel mekân deneyimlerini ölçmek için geçerli ve güvenilir ölçekler geliştirmek amaçlanmıştır. Nitel aşamada, maksimum çeşitlilik örnekleme yöntemine göre yarı yapılandırılmış ve fotoğrafa dayalı görüşmelerle 59 katılımcıdan veri toplanmış, tümevarım yaklaşımıyla analiz edilmiştir. Sonuçlar, kent deneyimlerinin kapalı ve açık mekân olmak üzere iki ana etkileşim noktasında yaşandığını göstermiştir. Nicel aşamada, kapalı ve açık mekân deneyim ölçekleri geliştirmek için birinci saha çalışmasında 669, ikinci saha çalışmasında 524 katılımcıdan kolayda örneklemeyle veri toplanmıştır. Analizlerde, açımlayıcı ve doğrulayıcı faktör analizleri kullanılmıştır. Bulgular, kapalı mekan kent deneyimlerinin kapalı mekan yeterlilik deneyimi, sosyal-sembolik deneyimler, duygusal deneyimler ve nostalji deneyimini içeren dört faktörlü bir yapı; açık mekan kent deneyimlerinin açık mekan yeterlilik deneyimi, sosyal deneyim, otantiklik deneyimi, duygusal deneyimler, estetik deneyim ve nostalji ve sosyal konfor deneyimlerini içeren altı faktörlü bir yapı olduğunu göstermiştir. Dolayısıyla çalışma, kavramsal alanyazına, araştırmacılara ve deneyim odaklı kent tasarımında uygulamaya önemli ipuçları sağlayabilmiştir.

Kaynakça

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  • Bahr, S. (2024). The relationship between urban greenery, mixed land use and life satisfaction: An examination using remote sensing data and deep learning. Landscape and Urban Planning, 251, 1-14.
  • Bandalos, D. (2018). Measurement theory and applications for the social sciences. New York: The Guilford Press.
  • Becker, L. and Jaakkola, E. (2020). Customer experience: Fundamental premises and implications for research. Journal of the Academy of Marketing Science, 48, 630-648.
  • Bhattacharjee, A. and Mogilner, C. (2014). Happiness from ordinary and extraordinary experiences. Journal of Consumer Research, 41, 1-17.
  • Bitner, M. (1992). Servicescapes: The impact of physical surroundings on customers and employees. Journal of Marketing, 56(2), 57-71.
  • Bueno, E.V., Beauchamp Weber, T.B., Bomfim, E.L. and Kato, H.T. (2019). Measuring customer experience in service: A systematic review. Service Industries Journal, 39(11-12), 779-798.
  • Büyüköztürk, Ş. (2017). Sosyal bilimler için veri analizi el kitabı. Ankara: Pegem.
  • Čepić, S., Tomićević-Dubljević, J. and Pálsdóttir, A. M. (2024). Unveiling human-nature interaction: Qualitative exploration of perceived benefits of urban gardening. Health & Place, 88, 103276.
  • Chen, F. (2007). Sensitivity of goodness of fit indexes to lack of measurement invariance. Structural Equation Modeling, 14(3), 464-504.
  • Corbin, J. and Strauss, A. (2015). Basics of qualitative research (4th. ed.). Thousand Oaks, CA: Sage Publishing.
  • Creswell, J.W. and Plano-Clark, V.L. (2007). Designing and conducting mixed methods research. CA: SAGE.
  • DeVellis, R. (2017). Scale development: Theory and applications. Thousand Oaks.: Sage Publications.
  • Dimitrov, D. (2010). Testing for factorial invariance in the context of construct validation. Measurement and Evaluation in Counseling and Development, 43(2), 121-149.
  • Edwards, D.C., Griffin, T., Hayllar, B.R., Dickson, T. and Schweinsberg, S.C. (2009). Understanding tourism experiences and behaviour in cities: An Australian case study. CRC for Sustainable Tourism Pty Ltd.
  • Fadamiro, J. and Adedeji, A. (2014). Recreational experiences in parks and gardens, Ibadan, Nigeria. Journal of Place Management and Development, 7(1), 5-26.
  • Fornell, C. and Larcker, D. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
  • Gallucci, M. and Jentschke, S. (2021). Semlj: Jamovi SEM Analysis. Computer software. https://semlj. github.io.
  • Gentile, C., Spiller, N. and Noci, G. (2007). How to sustain the customer experience. European Management Journal, 25(5), 395-410.
  • Godefroit-Winkel, D., Schill, M., Longo, C. and Chour, M. (2021). Building city identities: A consumer perspective. Markets, Globalization & Development Review, 5(2), 1-31.
  • Gowda, K., Sridhara, M.V. and Rajan, S. (2008). Planning and management of parks and green areas: The case of Bangalore metropolitan area. Management of Environmental Quality: An International Journal, 19(3), 270-282.
  • Gürbüz, S. (2021). AMOS ile Yapısal Eşitlik Modellemesi. Ankara: Seçkin Yayıncılık.
  • Hair, J., Black, W., Babin, B. and Anderson, R. (2019). Multivariate data analysis. England: Pearson Prentice.
  • Hamilton, K. and A. Wagner, B.A. (2014). Commercialised nostalgia: Staging consumer experiences in small businesses. European Journal of Marketing, 48(5/6), 813-832.
  • Hartig, T., Evans, G.W., Jamner, L.D., Davis, D.S. and Gärling, T. (2003). Tracking restoration in natural and urban field settings. Journal of Environmental Psychology, 23(2), 109-123.
  • He, X., Zhou, Y., Yuan, X. and Zhu, M. (2024). The coordination relationship between urban development and urban life satisfaction in Chinese cities-An empirical analysis based on multi-source data. Cities, 150, 1-13.
  • Heinonen, K. and Lipkin, M. (2023). Ordinary customer experience: Conceptualization, characterization, and implications. Psychology & Marketing, 40, 1720-1736.
  • Heinonen, K. and Strandvik, T. (2015). Customer‐dominant logic: Foundations and implications. Journal of Services Marketing, 29(6/7), 472-484.
  • Henseler, J., Ringle, C. and Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115-135.
  • Henshaw, V., Medway, D., Warnaby, G. and Perkins, C. (2016). Marketing the ‘city of smells’. Marketing Theory, 16(2), 153-170.
  • Hosany, S., Sthapit, E. and Björk, P. (2022). Memorable tourism experience: A review and research agenda. Psychology & Marketing, 39(8), 1467-1486.
  • Huang, S. (2024). The impact of ski servicescape on tourist loyalty: Evidence from Chinese market. Current Issues In Tourism, 28(2), 220-239.
  • Hwang, J. and Seo, S. (2016). A critical review of research on customer experience management: Theoretical, methodological and cultural perspectives. International Journal of Contemporary Hospitality Management, 28(10), 2218-2246.
  • Insch, A. (2010). Managing residents’ satisfaction with city life: Application of importance-satisfaction analysis. Journal of Town & City Management, 1(2), 164-174.
  • Insch, A. and Sun, B. (2013). University students’ needs and satisfaction with their host city. Journal of Place Management and Development, 6(3), 178-171.
  • Jacobs, A. and Appleyard, D. (1987). Toward an urban design manifesto. Journal of the American Planning Association, 53(1), 112-120.
  • Jain, R., Aagja, J. and Bagdare, S. (2017). Customer experience–a review and research agenda. Journal of Service Theory and Practice, 27(3), 642-662.
  • Jayne, M. (2006). Cities and consumption. New York: Routledge.
  • Jim, C.Y. and Chen, W.Y. (2006). Perception and attitude of residents toward urban green spaces in Guangzhou (China). Environmental Management, 38(3), 338-49.
  • Kandampully, J., Zhang, T. and Jaakkola, E. (2018). Customer experience management in hospitality: A literature synthesis, new understanding and research agenda. International Journal of Contemporary Hospitality Management, 30(1), 21-56.
  • Kılıç, A. (2022). Ölçek Geliştirme Sürecinde Açımlayıcı Faktör Analizi. M. Acar Güvendir and Y. Özer Özkan (Eds), in Tüm Yönleriyle Ölçek Geliştirme Süreci (pp.69-125), Ankara: Pegem Akademi.
  • Kline, R. (2023). Principles and practice of structural equation modeling. New York: The Guilford Press.
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  • Küçükergin, K.G. and Uygur, S.M. (2019). Are emotions contagious? Developing a destination social servicescape model. Journal of Destination Marketing & Management, 14 (2019), 1-10.
  • Lilius, J. (2019). Reclaiming cities as spaces of middle class parenthood. Singapore: Palgrave Macmillan.
  • Lin, I.Y. (2016). Effects of visual servicescape aesthetics comprehension and appreciation on consumer experience. Journal of Services Marketing, 30(7), 692-712.
  • Lipkin, M. (2016). Customer experience formation in today’s service landscape. Journal of Service Management, 27(5), 678-703.
  • Lorenzo-Seva, U. and Ferrando, P.J. (2021). Factor analysis. https://psico.fcep.urv.cat/utilitats/factor/
  • Luo, J., Wong, I.A., King, B., Liu, M.T. and Huang, GQ (2019). Co-creation and co-destruction of service quality through customer to-customer interactions: Why prior experience matters. International Journal of Contemporary Hospitality Management, 31(3), 1309-1329.
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Citizen Urbanscape Experiences: A Scale Development, Validity and Reliability Study in the Context of Türkiye

Yıl 2025, Cilt: 18 Sayı: Uluslararası Girişimcilik Sosyal Bilimler Kongresi Özel Sayısı, 41 - 68, 30.10.2025

Öz

In this study, using a mixed-methods approach, aimed to create a theoretical model reflecting ordinary daily life experiences of citizens living in Aksaray, Türkiye, from servicescape and experiencescape perspectives, and develop valid and reliable scales for measuring their urbanscape experiences based on this model’s findings. In the qualitative phase, data were collected from 59 participants through semi-structured and photo-based interviews using maximum diversity sampling, and analyzed with an inductive approach. The findings revealed that urban experiences lived at two main touchpoints: indoor and outdoor places. In the quantitative phase, data were collected through convenience sampling from 669 participants in the first field study and 524 participants in the second field study to develop indoor and outdoor urban experience scales. Data were analyzed with exploratory and confirmatory factor analyses. The results indicated that indoor urban experiences are a four-factor construct including indoor place adequacy experience, social-symbolic experiences, emotional experiences, and nostalgia experience; that outdoor urban experiences are a six-factor construct including outdoor place adequacy experience, social experience, authenticity experience, emotional experiences, aesthetic experience and nostalgia and social comfort experiences. The study provided important clues to the literature, researchers and practitioners in experience-oriented urban design.

Kaynakça

  • Antchak, V. (2018). City rhythms and events. Annals of Tourism Research, 68, 52–54.
  • Bahr, S. (2024). The relationship between urban greenery, mixed land use and life satisfaction: An examination using remote sensing data and deep learning. Landscape and Urban Planning, 251, 1-14.
  • Bandalos, D. (2018). Measurement theory and applications for the social sciences. New York: The Guilford Press.
  • Becker, L. and Jaakkola, E. (2020). Customer experience: Fundamental premises and implications for research. Journal of the Academy of Marketing Science, 48, 630-648.
  • Bhattacharjee, A. and Mogilner, C. (2014). Happiness from ordinary and extraordinary experiences. Journal of Consumer Research, 41, 1-17.
  • Bitner, M. (1992). Servicescapes: The impact of physical surroundings on customers and employees. Journal of Marketing, 56(2), 57-71.
  • Bueno, E.V., Beauchamp Weber, T.B., Bomfim, E.L. and Kato, H.T. (2019). Measuring customer experience in service: A systematic review. Service Industries Journal, 39(11-12), 779-798.
  • Büyüköztürk, Ş. (2017). Sosyal bilimler için veri analizi el kitabı. Ankara: Pegem.
  • Čepić, S., Tomićević-Dubljević, J. and Pálsdóttir, A. M. (2024). Unveiling human-nature interaction: Qualitative exploration of perceived benefits of urban gardening. Health & Place, 88, 103276.
  • Chen, F. (2007). Sensitivity of goodness of fit indexes to lack of measurement invariance. Structural Equation Modeling, 14(3), 464-504.
  • Corbin, J. and Strauss, A. (2015). Basics of qualitative research (4th. ed.). Thousand Oaks, CA: Sage Publishing.
  • Creswell, J.W. and Plano-Clark, V.L. (2007). Designing and conducting mixed methods research. CA: SAGE.
  • DeVellis, R. (2017). Scale development: Theory and applications. Thousand Oaks.: Sage Publications.
  • Dimitrov, D. (2010). Testing for factorial invariance in the context of construct validation. Measurement and Evaluation in Counseling and Development, 43(2), 121-149.
  • Edwards, D.C., Griffin, T., Hayllar, B.R., Dickson, T. and Schweinsberg, S.C. (2009). Understanding tourism experiences and behaviour in cities: An Australian case study. CRC for Sustainable Tourism Pty Ltd.
  • Fadamiro, J. and Adedeji, A. (2014). Recreational experiences in parks and gardens, Ibadan, Nigeria. Journal of Place Management and Development, 7(1), 5-26.
  • Fornell, C. and Larcker, D. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
  • Gallucci, M. and Jentschke, S. (2021). Semlj: Jamovi SEM Analysis. Computer software. https://semlj. github.io.
  • Gentile, C., Spiller, N. and Noci, G. (2007). How to sustain the customer experience. European Management Journal, 25(5), 395-410.
  • Godefroit-Winkel, D., Schill, M., Longo, C. and Chour, M. (2021). Building city identities: A consumer perspective. Markets, Globalization & Development Review, 5(2), 1-31.
  • Gowda, K., Sridhara, M.V. and Rajan, S. (2008). Planning and management of parks and green areas: The case of Bangalore metropolitan area. Management of Environmental Quality: An International Journal, 19(3), 270-282.
  • Gürbüz, S. (2021). AMOS ile Yapısal Eşitlik Modellemesi. Ankara: Seçkin Yayıncılık.
  • Hair, J., Black, W., Babin, B. and Anderson, R. (2019). Multivariate data analysis. England: Pearson Prentice.
  • Hamilton, K. and A. Wagner, B.A. (2014). Commercialised nostalgia: Staging consumer experiences in small businesses. European Journal of Marketing, 48(5/6), 813-832.
  • Hartig, T., Evans, G.W., Jamner, L.D., Davis, D.S. and Gärling, T. (2003). Tracking restoration in natural and urban field settings. Journal of Environmental Psychology, 23(2), 109-123.
  • He, X., Zhou, Y., Yuan, X. and Zhu, M. (2024). The coordination relationship between urban development and urban life satisfaction in Chinese cities-An empirical analysis based on multi-source data. Cities, 150, 1-13.
  • Heinonen, K. and Lipkin, M. (2023). Ordinary customer experience: Conceptualization, characterization, and implications. Psychology & Marketing, 40, 1720-1736.
  • Heinonen, K. and Strandvik, T. (2015). Customer‐dominant logic: Foundations and implications. Journal of Services Marketing, 29(6/7), 472-484.
  • Henseler, J., Ringle, C. and Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115-135.
  • Henshaw, V., Medway, D., Warnaby, G. and Perkins, C. (2016). Marketing the ‘city of smells’. Marketing Theory, 16(2), 153-170.
  • Hosany, S., Sthapit, E. and Björk, P. (2022). Memorable tourism experience: A review and research agenda. Psychology & Marketing, 39(8), 1467-1486.
  • Huang, S. (2024). The impact of ski servicescape on tourist loyalty: Evidence from Chinese market. Current Issues In Tourism, 28(2), 220-239.
  • Hwang, J. and Seo, S. (2016). A critical review of research on customer experience management: Theoretical, methodological and cultural perspectives. International Journal of Contemporary Hospitality Management, 28(10), 2218-2246.
  • Insch, A. (2010). Managing residents’ satisfaction with city life: Application of importance-satisfaction analysis. Journal of Town & City Management, 1(2), 164-174.
  • Insch, A. and Sun, B. (2013). University students’ needs and satisfaction with their host city. Journal of Place Management and Development, 6(3), 178-171.
  • Jacobs, A. and Appleyard, D. (1987). Toward an urban design manifesto. Journal of the American Planning Association, 53(1), 112-120.
  • Jain, R., Aagja, J. and Bagdare, S. (2017). Customer experience–a review and research agenda. Journal of Service Theory and Practice, 27(3), 642-662.
  • Jayne, M. (2006). Cities and consumption. New York: Routledge.
  • Jim, C.Y. and Chen, W.Y. (2006). Perception and attitude of residents toward urban green spaces in Guangzhou (China). Environmental Management, 38(3), 338-49.
  • Kandampully, J., Zhang, T. and Jaakkola, E. (2018). Customer experience management in hospitality: A literature synthesis, new understanding and research agenda. International Journal of Contemporary Hospitality Management, 30(1), 21-56.
  • Kılıç, A. (2022). Ölçek Geliştirme Sürecinde Açımlayıcı Faktör Analizi. M. Acar Güvendir and Y. Özer Özkan (Eds), in Tüm Yönleriyle Ölçek Geliştirme Süreci (pp.69-125), Ankara: Pegem Akademi.
  • Kline, R. (2023). Principles and practice of structural equation modeling. New York: The Guilford Press.
  • Koçak-Güngör, M. and Terzi, F. (2024). Residential satisfaction and quality of urban life: Examining diverse housing environments. Archnet-IJAR: International Journal of Architectural Research, 18(1), 58-80.
  • Küçükergin, K.G. and Uygur, S.M. (2019). Are emotions contagious? Developing a destination social servicescape model. Journal of Destination Marketing & Management, 14 (2019), 1-10.
  • Lilius, J. (2019). Reclaiming cities as spaces of middle class parenthood. Singapore: Palgrave Macmillan.
  • Lin, I.Y. (2016). Effects of visual servicescape aesthetics comprehension and appreciation on consumer experience. Journal of Services Marketing, 30(7), 692-712.
  • Lipkin, M. (2016). Customer experience formation in today’s service landscape. Journal of Service Management, 27(5), 678-703.
  • Lorenzo-Seva, U. and Ferrando, P.J. (2021). Factor analysis. https://psico.fcep.urv.cat/utilitats/factor/
  • Luo, J., Wong, I.A., King, B., Liu, M.T. and Huang, GQ (2019). Co-creation and co-destruction of service quality through customer to-customer interactions: Why prior experience matters. International Journal of Contemporary Hospitality Management, 31(3), 1309-1329.
  • Metwally, E. and Samir, E. (2024). Assessing citizen satisfaction indicators for urban public services to enhance quality of life in Sharm el-Sheikh. Ain Shams Engineering Journal, 15, 1-17.
  • Meyer, C. and Schwager, A. (2007). Understanding customer experience. Harvard Business Review, 85, 116-126.
  • Minaei, A., Heydari Chianeh, R. and Ghorbani, R. (2020). Analysis of the components of memorable experiences on urban sustainability and competitiveness of tourism destinations case study: Ardabil City. Urban Tourism, 7(2), 143-155.
  • Mishra, M. (2025). A holistic review of customer experience research: Topic modelling using BERTopic. Marketing Intelligence & Planning, 43(4), 802-820.
  • Mossberg, L. (2007). A marketing approach to the tourist experience. Scandinavian Journal of Hospitality and Tourism, 7(1), 59-74.
  • Paulauskaite, D., Powell, R., Coca‐Stefaniak, J.A. and Morrison, A.M. (2017). Living like a local: Authentic tourism experiences and the sharing economy. International Journal of Tourism Research, 19(6), 619-628.
  • Pecoraro, M. and Uusitalo, O. (2014). Exploring the everyday retail experience: The discourses of style and design. Journal of Consumer Behaviour, 13(6), 429-441.
  • Peters, K. (2010). Being together in urban parks: Connecting public space, leisure, and diversity. Leisure Sciences, 32(5), 418-433.
  • Pine, B.J. and Gilmore, J.H. (1999). The Experience economy: Work is theatre and every business a stage. Boston: Harvard Business School Press, MA.
  • Pizam, A. and Tasci, A. (2019). Experienscape: expanding the concept of servicescape with a multi-stakeholder and multi-disciplinary approach. International Journal of Hospitality Management, 76, 25-37.
  • Ponnam, A. and Balaji, M.S. (2014). Matching visitation-motives and restaurant attributes in casual dining restaurants. International Journal of Hospitality Management, 37, 47-57.
  • Prahalad, C.K. and Ramaswamy, V. (2004). Co-creating unique value with customers. Strategy & Leadership, 32(3), 4-9.
  • Rahimian, S., Zanjani, M.S., Manian, A. and Esfidani, M.R. (2021). A framework of customer experience management for hotel industry. International Journal of Contemporary Hospitality Management, 33(5), 1413-1436.
  • Rishbeth, C. and Finney, N. (2006). Novelty and nostalgia in urban greenspace: Refugee perspectives. Tijdschrift voor Economische en Sociale Geografie, 97(3), 281-295.
  • Rodrigues, C., Skinner, H., Dennis, C. and Melewar, T.C. (2020). Towards a theoretical framework on sensorial place brand identity. Journal of Place Management and Development, 13(3), 273-295.
  • Roederer, C. and Revat, R. (2019). Experiential staging in the urban space: Video mapping of places and non-places. International Journal of Arts Management, 21(2), 15-26.
  • Rosenbaum, M. and Massiah, C. (2011). An expanded servicescape perspective. Journal of Service Management, 22(4), 471-490.
  • Rosseel, Y. (2012). lavaan: An R package for structural equation modeling. Journal of Statistical Software, 48(2), 1-36.
  • Samuel-Saragih, H. (2023). Navigating the postpandemic theme park experience: An experiencescape perspective. Consumer Behavior in Tourism and Hospitality, 18(4), 551-562.
  • Saraniemi, S. and Kylänen, M. (2010). Problematizing the concept of tourism destination: An analysis of different theoretical approaches. Journal of Travel Research, 1-11.
  • Seyfi, S., Hall, C.M. and Rasoolimanesh, S.M. (2020). Exploring memorable cultural tourism experiences. Journal of Heritage Tourism, 15(3), 341-357.
  • Shang, W., Qiao, G. and Chen, N. (2020). Tourist experience of slow tourism: From authenticity to place attachment–a mixed-method study based on the case of slow city in China. Asia Pacific Journal of Tourism Research, 25(2), 170-188.
  • Silva, J.H.O., Mendes, G.H.S., Miguel, P.A.C., Amorim, M. and Teixeira, J.G. (2021). Customer experience research: Intellectual structure and future research opportunities. Journal of Service Theory and Practice, 31(6), 893-931.
  • Skandalis, A. (2023).Towards an experiential identity of place: The case of Manchester’s Craft and Design Centre. Journal of Place Management and Development, 16(4), 525-540.
  • Tabachnick, B. and Fidell, L. (2012). Using multivariate statistics. New York: Pearson.
  • Taecharungroj, V. and Stoica, I. (2024). Assessing place experiences in Luton and Darlington on Twitter with topic modelling and AI-generated lexicons. Journal of Place Management and Development, 17(1), 49-73.
  • Tran, Q.X., Dang, M.V. and Tournois, N. (2020). The role of servicescape and social interaction toward customer service experience in coffee stores. The case of Vietnam. International Journal of Culture, Tourism and Hospitality Research, 14(4), 619-637.
  • URL-1, https://ourworldindata.org/urbanization (Access Data: 15.02.2025).
  • URL-2, https://data.tuik.gov.tr (Access Data: 18.02.2025).
  • Uygun, M. (2016). Tüketicilerin alişveriş merkezi deneyimlerinin üçüncü mekân kuramı çerçevesinde incelenmesi. Aksaray Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 8(2), 122-143.
  • Uygun, M., Güner, E. and Kılıç, S. (2016). Üniversite öğrencilerinin kent tatmini ve bağlılık duygularının gelişiminde kent deneyimlerinin rolü. Aksaray Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 8(4), 129-152.
  • Watkins, M. (2021). A step-by-step guide to exploratory factor analysis with SPSS. New York: Routledge.
  • White, J., Hickie, J., Orr, A., Jackson, C. and Richardson, R. (2023). The experience economy in UK city centres: A multidimensional and interconnected response to the ‘death of the high street’? Urban Studies, 60(10), 1833-1852.
  • Wickens, E. (2017). The consumption of cultural experiences in city tourism. Tourism and Hospitality Research, 17(3), 264-271.
  • Worthington, R. and Whittaker, T. (2006). Scale development research: A content analysis and recommendations for best practices. The Counseling Psychologist, 34(6), 806-838.
  • Zenker, S. and Beckman, S. (2013). My Place is not your place-different place brand knowledge by different target groups. Journal of Place Management and Development, 6(1), 6-17.
  • Zhou, X. and Rana, M.P. (2012). Social benefits of urban green space: A conceptual framework of valuation and accessibility measurements. Management of Environmental Quality: An International Journal, 23(2), 173-189.
  • Zhou, Y. (2019). A mixed methods model of scale development and validation analysis. Measurement: Interdisciplinary Research and Perspectives, 17(1), 38-47.
  • Zmyslony, P. and Wędrowicz, K. (2019). Cities in the experience economy: The rise and the future of urban leisure formats. Journal of Tourism Futures, 5(2), 185-192.
Toplam 88 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Kent Sosyolojisi ve Toplum Çalışmaları
Bölüm Araştırma Makalesi
Yazarlar

Mutlu Uygun 0000-0002-5878-8430

Ebru Güner Vurganer 0000-0001-7315-2935

Erken Görünüm Tarihi 30 Ekim 2025
Yayımlanma Tarihi 30 Ekim 2025
Gönderilme Tarihi 24 Ağustos 2025
Kabul Tarihi 26 Ekim 2025
Yayımlandığı Sayı Yıl 2025 Cilt: 18 Sayı: Uluslararası Girişimcilik Sosyal Bilimler Kongresi Özel Sayısı

Kaynak Göster

APA Uygun, M., & Güner Vurganer, E. (2025). Citizen Urbanscape Experiences: A Scale Development, Validity and Reliability Study in the Context of Türkiye. Kent Akademisi, 18(Uluslararası Girişimcilik Sosyal Bilimler Kongresi Özel Sayısı), 41-68. https://doi.org/10.35674/kent.1771389

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