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Turizm sektöründe yeşil pazarlama: Avantajları, zorlukları ve stratejileri üzerine kavramsal bir çerçeve

Yıl 2024, Cilt: 2 Sayı: 3, 1 - 24, 01.06.2024

Öz

Tüm dünya, doğal kaynakların hızla tükenmesi ve çevre üzerinde daha az zararlı etki yaratarak ekonomik büyümeyi teşvik etme karşı karşıya olduğundan, giderek artan ekolojik dengesizlik büyük bir endişe kaynağı haline gelmektedir. Endüstriyel uygulamalar, aşırı miktarda sera gazı emisyonu oluşturmakta ve bu da toprakta, havada ve deniz suyunda çeşitli fiziksel/kimyasal değişikliklere ve küresel ısınma, kıtlık, kuraklık, şiddetli fırtınalar ve yoğun yağışlar gibi birçok iklim sorununa neden olmaktadır. Bununla birlikte, çevreciliğin ve çevresel bilincin yaygınlaşması ve hükümetlerin yürürlüğe koyduğu katı çevre düzenlemeleriyle birlikte, işletmelerin yeşil pazarlama yaklaşımını tüm organizasyonel faaliyetlerine entegre etmesi gerekmektedir. Yeşil pazarlama, müşterilerin ve toplumun ihtiyaçlarını karlı ve sürdürülebilir bir şekilde belirlemek, öngörmek ve karşılamaktan sorumlu bütünsel yönetim sürecini ifade etmektedir. Turizm sektörü, birçok ülkenin gayri safi yurt içi hasılasına hayati bir katkıda bulunmakta ve önemli bir ekonomik kalkınma aracı olarak kullanılmaktadır. Yeşil pazarlama stratejilerinin kullanılması konaklama sektöründeki işletmelere, tüketicinin otelleri ziyaret etme niyetinde artış, gelirlerin ve marka bilinirliğinin artması, güçlü rekabet avantajı ve üretim maliyetinde azalma gibi birçok fayda sağlamaktadır. Bu çalışma, turizm sektöründe yeşil pazarlamanın artan önemini ve etkilerini anlamaya odaklanmaktadır. Ayrıca çalışma, güncel istatistiklerle birlikte yeşil pazarlamanın avantajları, zorlukları ve stratejilerini de inceleyerek pazarlama yöneticilerine ilgili kararları alırken yardımcı olmayı amaçlamaktadır

Kaynakça

  • Agustina, Y., Wijijayanti, T., Winarno, A., & Rahayu, W. (2023). The economarketing model: Development of productive and sustainable tourism area. International Journal of Professional Business Review, 8 (2), 1-15.
  • Amoako, G., Agbemabiese, G., Bonsu, G., & Sedalo, G. (2022). Conceptual framework: Creating competitive advantage through green communication in tourism and hospitality industry. Mogaji, E., Adeola, O., Adisa, I., Hinson, R.E., Mukonza, C., Kirgiz, A.C. (eds) Green marketing in emerging economies. Palgrave studies of marketing in emerging economies. Palgrave Macmillan, Cham, 95–117.
  • Arseculeratne, D., & Yazdanifard, R. (2014). How green marketing can create a sustainable competitive advantage for a business. International Business Research, 7(1), 130-137.
  • Balbaa, M. (2021). Using eco-labelling as a tool for green marketing in tourism sector in developing countries. Tourism development in the conditions of Digital Economy Formation. World Experience and National Priorities Conference.
  • Băltescu, C. (2017). Green marketing strategies within Romanian tourism enterprises. Proceedings of the International Scientific Conference Information Society and Sustainable Development, 83-89.
  • Bhatia, M., & Jain, A. (2013). Green marketing: A study of consumer perception and preferences in India. UCLA Electronic Green Journal, https://escholarship.org/content/qt5mc39217/qt5mc39217.pdf.
  • Bixia, C., & Zhenmian , Q. (2013). Green tourism in Japan: Opportunities for a GIAHS pilot site. Journal of Resources and Ecology, 4(3), 285-292.
  • Budiasa, I., Suparta, I., & Nurjaya, I. (2019). Implementation of green tourism concept on glamping tourism in Bali. International Conference On Applied Science and Technology 2019-Social Sciences Track, 191-195.
  • Cahyanti, M., & Menanti, D. (2019). Green marketing and intention to mantain sustainable: Case study on rural tourism in Malang. Asia-Pacific Management and Business Application, 8(1), 33-44.
  • Campbell, K. (2023). The Green Hotel: The future king of hospitality. https://www.cvent.com/en/blog/hospitality/green-hotel
  • Chan, E. (2013). Managing green marketing: Hong Kong hotel managers perspective. International Journal of Hospitality Management, 34, 442-461.
  • Chandran, C., & Bhattacharya, P. (2021). Hotel's best practices as strategic drivers for environmental sustainability and green marketing. Consumer Behaviour in Hospitality and Tourism, Routledge, 66-81.
  • Chung, K. (2020). Green marketing orientation: Achieving sustainable development in green hotel management. Journal of Hospitality Marketing & Management, 29 (6), 722-738 .
  • Dierks, Z. (2023). Total contribution of travel and tourism to GDP in Turkey from 2019 to 2023. https://www.statista.com/statistics/644846/travel-tourism-total-gdp-contribution-turkey/
  • Dorin-Paul, B. (2013). Sustainable tourism and its forms: A theoretical approach. Annals of Faculty of Economics, 1(1), 759-767.
  • Duffett, R., Edu, T., Haydam, N., Negricea, I., & Zaharia, R. (2018). A multi-dimensional approach of green marketing competitive advantage: A perspective of small medium and micro enterprises from Western Cape, South Africa. Sustainability, 10(10), 3764.
  • Elmas, M. (2019). The influence of green marketing, attribute tourism products, e-wom the visit decision. International Journal of Social Science and Business, 3(1), 46-54.
  • Eneizan, B., Wahab, K., Zainon, M., & Obaid, T. (2016). Prior research on green marketing and green marketing strategy: Critical analysis. Singaporean Journal of Business, Economics and Management Studies, 51(3965) , 1-19.
  • Fraj, E., Martínez, E., & Matute, J. (2011). Green marketing strategy and the firm's performance: The moderating role of environmental culture. Journal of Strategic Marketing, 19(4), 339-355.
  • Furqan, A., Som, A., & Hussin, R. (2010). Promoting green tourism for future sustainability. Theoretical and Empirical Researches in Urban Management, 5(8, s. 17), 64-74.
  • Groening, C., Sarkis, J., & Zhu, Q. (2018). Green marketing consumer-level theory review: A compendium of applied theories and further research directions. Journal of Cleaner Production, 172, 1848-1866.
  • Gupta, D. (2019). Green marketing: Challenges and opportunities: An Indian scenario. International Journal of Business and Management Invention, 8(6, s. I), 1-6.
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Green marketing in the tourism sector: A conceptual framework on advantages, challenges and strategies

Yıl 2024, Cilt: 2 Sayı: 3, 1 - 24, 01.06.2024

Öz

In a world faced with the rapid depletion of natural resources and the challenge of promoting economic growth with less detrimental impact on the environment, the growing ecological imbalance is becoming a major concern. Industrial practices generate excessive greenhouse gas emissions, which cause various physical/chemical changes in soil, air and seawater, and many climate problems such as global warming, famine, drought, severe storms and heavy rainfall. However, due to the spread of environmentalism and environmental awareness and the strict environmental regulations enacted by governments, businesses need to integrate the green marketing approach into all their organizational activities. Green marketing refers to the holistic management process responsible for identifying, anticipating and meeting the needs of customers and society in a profitable and sustainable way. The tourism sector makes a vital contribution to the gross domestic product of many countries and is used as an important economic development tool. The use of green marketing strategies provides many benefits to businesses in the tourism sector, such as increased consumer intention to visit hotels, increased revenues and brand awareness, strong competitive advantage and reduced production costs. This study focuses on understanding the increasing importance and effects of green marketing in the tourism industry. In addition, the study aims to assist marketing managers in making relevant decisions by examining the advantages, challenges and strategies of green marketing along with current statistics

Kaynakça

  • Agustina, Y., Wijijayanti, T., Winarno, A., & Rahayu, W. (2023). The economarketing model: Development of productive and sustainable tourism area. International Journal of Professional Business Review, 8 (2), 1-15.
  • Amoako, G., Agbemabiese, G., Bonsu, G., & Sedalo, G. (2022). Conceptual framework: Creating competitive advantage through green communication in tourism and hospitality industry. Mogaji, E., Adeola, O., Adisa, I., Hinson, R.E., Mukonza, C., Kirgiz, A.C. (eds) Green marketing in emerging economies. Palgrave studies of marketing in emerging economies. Palgrave Macmillan, Cham, 95–117.
  • Arseculeratne, D., & Yazdanifard, R. (2014). How green marketing can create a sustainable competitive advantage for a business. International Business Research, 7(1), 130-137.
  • Balbaa, M. (2021). Using eco-labelling as a tool for green marketing in tourism sector in developing countries. Tourism development in the conditions of Digital Economy Formation. World Experience and National Priorities Conference.
  • Băltescu, C. (2017). Green marketing strategies within Romanian tourism enterprises. Proceedings of the International Scientific Conference Information Society and Sustainable Development, 83-89.
  • Bhatia, M., & Jain, A. (2013). Green marketing: A study of consumer perception and preferences in India. UCLA Electronic Green Journal, https://escholarship.org/content/qt5mc39217/qt5mc39217.pdf.
  • Bixia, C., & Zhenmian , Q. (2013). Green tourism in Japan: Opportunities for a GIAHS pilot site. Journal of Resources and Ecology, 4(3), 285-292.
  • Budiasa, I., Suparta, I., & Nurjaya, I. (2019). Implementation of green tourism concept on glamping tourism in Bali. International Conference On Applied Science and Technology 2019-Social Sciences Track, 191-195.
  • Cahyanti, M., & Menanti, D. (2019). Green marketing and intention to mantain sustainable: Case study on rural tourism in Malang. Asia-Pacific Management and Business Application, 8(1), 33-44.
  • Campbell, K. (2023). The Green Hotel: The future king of hospitality. https://www.cvent.com/en/blog/hospitality/green-hotel
  • Chan, E. (2013). Managing green marketing: Hong Kong hotel managers perspective. International Journal of Hospitality Management, 34, 442-461.
  • Chandran, C., & Bhattacharya, P. (2021). Hotel's best practices as strategic drivers for environmental sustainability and green marketing. Consumer Behaviour in Hospitality and Tourism, Routledge, 66-81.
  • Chung, K. (2020). Green marketing orientation: Achieving sustainable development in green hotel management. Journal of Hospitality Marketing & Management, 29 (6), 722-738 .
  • Dierks, Z. (2023). Total contribution of travel and tourism to GDP in Turkey from 2019 to 2023. https://www.statista.com/statistics/644846/travel-tourism-total-gdp-contribution-turkey/
  • Dorin-Paul, B. (2013). Sustainable tourism and its forms: A theoretical approach. Annals of Faculty of Economics, 1(1), 759-767.
  • Duffett, R., Edu, T., Haydam, N., Negricea, I., & Zaharia, R. (2018). A multi-dimensional approach of green marketing competitive advantage: A perspective of small medium and micro enterprises from Western Cape, South Africa. Sustainability, 10(10), 3764.
  • Elmas, M. (2019). The influence of green marketing, attribute tourism products, e-wom the visit decision. International Journal of Social Science and Business, 3(1), 46-54.
  • Eneizan, B., Wahab, K., Zainon, M., & Obaid, T. (2016). Prior research on green marketing and green marketing strategy: Critical analysis. Singaporean Journal of Business, Economics and Management Studies, 51(3965) , 1-19.
  • Fraj, E., Martínez, E., & Matute, J. (2011). Green marketing strategy and the firm's performance: The moderating role of environmental culture. Journal of Strategic Marketing, 19(4), 339-355.
  • Furqan, A., Som, A., & Hussin, R. (2010). Promoting green tourism for future sustainability. Theoretical and Empirical Researches in Urban Management, 5(8, s. 17), 64-74.
  • Groening, C., Sarkis, J., & Zhu, Q. (2018). Green marketing consumer-level theory review: A compendium of applied theories and further research directions. Journal of Cleaner Production, 172, 1848-1866.
  • Gupta, D. (2019). Green marketing: Challenges and opportunities: An Indian scenario. International Journal of Business and Management Invention, 8(6, s. I), 1-6.
  • Hayes, A. (2023). What is greenwashing? How it works, examples, and statistics.
  • https://www.investopedia.com/terms/g/greenwashing.asp
  • https://www.greentourism.eu/en/Post/Name/SustainableTourism (2023). Sustainable tourism
  • https://www.greenvacations.com/eco-friendly-hotel-chains (2024). Eco-friendly Hotel Chains
  • https://climatetrade.com/5-effective-strategies-for-sustainable-hotels-to-attract-eco-conscious-travelers-and-promote-responsible-tourism/ (2023). 5 Effective Strategies for Sustainable Hotels to Attract Eco-Conscious Travelers and Promote Responsible Tourism.
  • https://dictionary.cambridge.org/dictionary/english/greenwashing (2023). Greenwashing.
  • https://ecotourism.org/what-is-ecotourism/ (2023). What is ecotourism?. What Is Ecotourism?.
  • https://globalbiodiversityprotection.org/en/cause-view/eco-tourism/ (2023). Eco-Tourism, the responsible travel.
  • https://globalnews.booking.com/download/31767dc7-3d6a-4108-9900-ab5d11e0a808/booking.com-sustainable-travel-report2023.pdf (2023). Booking.com's Sustainable Travel Report 2023.
  • https://intracen.org/fr/nouvelles-et-evenements/nouvelles/a-strategy-to-increase-green-tourism-competitiveness-in (2012). A strategy to increase green tourism competitiveness in developing countries.
  • https://resource.co/article/managing-waste-tourist-cities-2023#text=The%20United%20Nations%20Environment%20Programme,each%20year%20solely%20by%20tourists (2023). Managing waste in tourist cities.
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  • https://www.smartmeetings.com/magazine_article/green-hotels-and-resorts-enhancing-sustainability-in-creative-ways Joshi, S. (2024). Go eco-friendly and save nature with these 10 sustainable hotel practices
  • https://www.ezeeabsolute.com/blog/sustainable-hotel practices/#text=Svart%2C%20Norway%3A%20The%20property%20uses,thereby%20making%20it%20eco%2Dfriendly
  • Johnson, D. (2016). A deeper shade of green: 10 hotels enhancing sustainability in creative ways.
  • Kaefer, F. (2023). Beyond greenwashing: Experts weigh in on the realities and opportunities of sustainable tourism. https://sustainability-leaders.com/beyond-greenwashing-realities-opportunities-of-sustainable-tourism/
  • Kasliwal, N., & Agarwal, S. (2019). Green marketing initiatives and sustainable issues in hotel industry. Green business: Concepts, methodologies, tools, and applications, IGI Global, 512-529.
  • Khan, M., Khalid, S., & Zaman, U. (2021). Green paradox in emerging tourism supply chains: Achieving green consumption behavior through strategic green marketing orientation, brand social responsibility, and green image. International Journal of Environmental Research and Public Health, 18(18), 9626, 1-23.
  • Kristanti, M., & Jokom, R. (2017). The influence of eco-friendly attitudes on tourists intention toward green hotels. Aufi, A., Andilolo, I., Othman, N., Lew, A. (eds) Balancing Development and Sustainability in Tourism Destinations. Springer, Singapore.
  • Leonidou, L., Leonidou, C., Fotiadis, T., & Zeriti , A. (2013). Resources and capabilities as drivers of hotel environmental marketing strategy: Implications for competitive advantage and performance. Tourism Management, 35, 94-110.
  • Liskova, Z., Cudlinova, E., Partlova, P., & Petr, D. (2016). Importance of green marketing and its potential. Visegrad Journal on Bioeconomy and Sustainable Development, 5(2), 61-64.
  • Liu, S. (2022). Travel accommodation providers know that sustainability matters.
  • https://www.statista.com/chart/28222/accommodation-providers-know-that-sustainability-matters/ Liu, Z. (2003). Sustainable Tourism development: A critique. Journal of Sustainable Tourism, 11(6), 459-475.
  • Majeed, M., Aslam, S., & Murtaza, S. (2022). Green marketing approaches and their impact on green purchase intentions: Mediating role of green brand image and consumer beliefs towards the environment. Sustainability, 14 (18), 11703.
  • Martínez, P. (2015). Customer loyalty: Exploring its antecedents from a green marketing perspective. International Journal of Contemporary Hospitality Management, 27(5), 896-917.
  • Meler, M., & Ham, M. (2012). Green marketing for green tourism. Faculty of tourism and hospitality management in opatija. Biennial International Congress Tourism & Hospitality Industry, University of Rijeka, Faculty of Tourism & Hospitalit Management, 130-139.
  • Mercade Mele, P., Molina Gomez, J., & Garay , L. (2019). To green or not to green: The influence of green marketing on consumer behaviour in the hotel industry. Sustainability, 11(17), 4623, 1-17.
  • Mishra, P., & Sharma, P. (2014). Green marketing: Challenges and opportunities for business. BVIMR Management Edge, 7(1), 78-86.
  • Muangasame, K., & McKercher, B. (2015). The challenge of implementing sustainable tourism policy: A 360-degree assessment of Thailand's-7 Greens sustainable tourism policy. Journal of Sustainable Tourism, 23(4), 497-516.
  • Mukonza, C., & Swarts, I. (2020). The influence of green marketing strategies on business performance and corporate image in the retail sector. Business Strategy and the Environment, 29(3), 838-845.
  • Nekmahmud, M. (2020). Environmental marketing: Tourists purchase behaviour response on green products. Tourism Marketing in Bangladesh, Routledge, 273-295.
  • Nguyen, H., & Bui, V. (2021). Green marketing strategy as a sustainable solution to tourism development in Vietnam. Computing Technology and Information Management, 18.
  • Nistoreanu , P., Aluculesei , A. C., & Avram , D. (2020). Is green marketing a label for ecotourism? The Romanian Experience Information, 11(8), 389.
  • Pan , S. Y., Gao, M., Kim, H., Shah, K., Pei , S. L., & Chiang, P.-C. (2018). Advances and challenges in sustainable tourism toward a green economy. Science of The Total Environment, 635, 452-469.
  • Patwary, A., Mohamed, M., Rabiul, M., Mehmood, W., Ashraf, M., & Adamu, A. (2022). Green purchasing behaviour of international tourists in Malaysia using green marketing tools: Theory of planned behaviour perspective. Nankai Business Review International, 13(2), 246-265.
  • Perera, H., & Pushpanathan, A. (2015). Green marketing practices and customer satisfaction: A study of hotels industry in Wennappuwa Divisional Secretariat. Tourism, Leisure and Global Change, 2.
  • Pimonenko , T., Lyulyov , O., & Liulova , L. (2018). Marketing instruments to promote green investment: Declining greenwashing. Economic Scopet, 140, https://essuir.sumdu.edu.ua/handle/123456789/80374 , 204-213.
  • Pushpanathan, A., & Dhananjani Silva, N. (2020). Green marketing mix and customer purchase intention: Evidence from tourist hotel. SEUSL Journal of Marketing, 5 (2) , 22-34.
  • Qureshi, A. (2019). Green marketing: The challenges businesses face when going green. https://blueandgreentomorrow.com/features/green-marketing-the-challenges-businesses-face-when-going-green/
  • Rahman, I., Park, J., & Chi, C.Q. (2015). Consequences of greenwashing: Consumers reactions to hotels green initiatives. International Journal of Contemporary Hospitality Management, 27 (6), 1054-1081.
  • Rahmawati, R., Suprapti, A., Pinta, S., & Sudira, P. (2021). Green entrepreneurship: A study for developing eco-tourism in Indonesia. Journal of Asian Finance, Economics and Business, 8(5), 143-150.
  • Rasidah, H., Jamal, S., & Sumarjan, N. (2014). A conceptual study of perceived value and behavioral intentions in green hotels. Australian Journal of Basic and Applied Sciences, , 8(5) , 254-259.
  • Ringbeck, J. (2010). Destination: Green tourism. https://www.strategy-business.com/article/10304 Rosenbaum, M., & Wong, I. (2015). Green marketing programs as strategic initiatives in hospitality. Journal of Services Marketing, 29 (2), 81-92.
  • Sagovnovic, I., & Stamenkovic, I. (2023). Investigating values of green marketing tools in predicting tourists eco-friendly attitudes and behavior. Journal of Ecotourism, 22(4), 479-501.
  • Saini, B. (2013). Green marketing and its impact on consumer buying behaviour. International Journal of Engineering Science Invention, 2(12), 61-64.
  • Salman, M. (2016). Eco labels: Tools of green marketing. International Research Journal of Management Sociology & Humanity, 7(5), 16-23.
  • Saxena, R., & Khandelwal, P. (2008). Consumer attitude towards green marketing: An exploratory study. University of Wollongong, https://ro.uow.edu.au/cgi/viewcontent.cgi?article=1169&context=dubaipapers, 1-32. Sharpley, R. (2010). The myth of sustainable tourism. CSD Center for Sustainable Development, 4, 1-14.
  • Susiyanto, S. (2022). Concept application analysis green tourism in the development of Borobudur Temple as a super priority destination. Ideas: Jurnal Pendidikan, Sosial dan Budaya, 8(4), 1371-1378.
  • Tan, Z., Sadiq, B., Bashir, T., Mahmood, H., & Rasool, Y. (2022). Investigating the impact of green marketing components on purchase intention: The mediating role of brand image and brand trust. Sustainability, 14(10), 5939.
  • Tang, C., Zheng, Q., Qin, N., Sun, Y., Wang, S., & Feng, L. (2017). A review of green development in the tourism industry . Journal of Resources and Ecology, 8(5), 449-459 .
  • Torres-Delgado, A., & Palomeque, F. (2014). Measuring sustainable tourism at the municipal level. Annals of Tourism Research, 49, 122-137.
  • Wang, C. K., Lee, B. R., & Huang, G. (2017). Discussion on the quality of green tourism services from the viewpoint of tourism laws. Advances in Social Science, Education and Humanities Research, 80, International Conference on Education, Culture and Social Development, 241-247.
  • Wei, C. F., Lee, B., Kou, T. C., & Wu, C. K. (2012). Green marketing: The roles of appeal type and price level. British Journal of Business Design & Education, 7(1), 1-22.
  • Yadav, R., Dokania, A., & Pathak, G. (2016). The influence of green marketing functions in building corporate image: Evidences from hospitality industry in a developing nation. International Journal of Contemporary Hospitality Management, 28 (10), 2178-2196.
  • Yang, Z., Nguyen, T., Nguyen, H., Nguyen, T., & Cao , T. (2020). Greenwashing behaviours: Causes, taxonomy and consequences based on a systematic literature review. Journal of Business Economics and Management, 21(5), 1486-1507.
  • Yudawisastra, H., Burhanudin, J., Samoedra, A., & Voda, M. (2023). The effect of green products on sustainable tourism through green marketing in natural tourism destinations in Garut, West Java. International Journal of Green Tourism Research and Applications, 5(1).
  • Yuningsih, E., Gunawan, R., & Silaningsih , E. (2021). Increasing competitiveness of micro, small and medium enterprises through the application of green marketing mix to support for tourism sector. Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, Tangerang, Indonesia, European Alliance for Innovation 2021
Toplam 97 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Bilgi Sistemleri (Diğer)
Bölüm Araştırma Makaleleri
Yazarlar

Yasemin Gedik 0000-0002-1166-3227

Yayımlanma Tarihi 1 Haziran 2024
Gönderilme Tarihi 22 Ocak 2024
Kabul Tarihi 27 Mart 2024
Yayımlandığı Sayı Yıl 2024 Cilt: 2 Sayı: 3

Kaynak Göster

APA Gedik, Y. (2024). Turizm sektöründe yeşil pazarlama: Avantajları, zorlukları ve stratejileri üzerine kavramsal bir çerçeve. Kastamonu İnsan Ve Toplum Dergisi, 2(3), 1-24.

Kastamonu İnsan ve Toplum Dergisi - KİTOD