İnsan Sermayesi ve Örgütsel Bağlılık İlişkisinin Araştırılmasında Demografik Özelliklerin Düzenleyici Rolü: Farklı Araştırma Yöntemleri Arasında Karşılaştırma

Yıl 2021, Cilt: 23 Sayı: 40, 98 - 121, 29.06.2021

Faruk Çakmak

Öz

Bu çalışmada insan sermayesinin örgütsel bağlılığa olan etkileri ve demografik özelliklerin bu etkide düzenleyicilik rolüne sahip olup olmadığı araştırılmıştır. Araştırma verileri telekomünikasyon sektöründe çalışan 530 saha çalışanına açılan ve demografik değişkenler, insan sermayesi, örgütsel bağlılık ölçekleri ile alakalı soruları içeren çevrim içi anketle toplanmış olup; bunlardan 491’i değerlendirmeye alınmıştır. Anket sonrası elde edilen veriler, SPSS 22 ve AMOS programlarında ayrı ayrı analiz edilerek sonuçlar; Hiyerarşik Çoklu Regresyon, Hayes ve AMOS ki-kare testi yöntemlerinden yararlanılarak karşılaştırılmıştır. Buna göre; insan sermayesi ve örgütsel bağlılık faktörleri arasında yüksek düzeyde bir pozitif ilişki tespit edilmiştir. Diğer taraftan demografik değişkenler açısından insan sermayesi-örgütsel bağlılık ilişkisinde farklı sonuçlar ortaya çıkmıştır. Cinsiyet, yaş, eğitim durumu ve kıdem kontrol değişkenlerinde farklılık gözlemlenirken, medeni durum değişkeninde farklılık bulunmamıştır. Araştırma sonucu ortaya çıkan bulgular çerçevesinde yöneticilere ve gelecekteki çalışmalara yönelik önerilerde bulunulmuştur.

Anahtar Kelimeler

İnsan Sermayesi, Örgütsel Bağlılık, Demografik Özellikler, Moderatör Etkisi, Yapısal Eşitlik Modeli

The Moderating Effect of Demographic Features on Relationship Between Human Capital and Organizational Commitment: Comparison Between Different Research Methods

Öz

In this study, the moderating effect of the demographic features on the relationship between human capital and organizational commitment has been investigated. An online questionnaire containing questions related to demographic variables, human capital and organizational commitment scales was opened to 530 field workers working in the telecommunications sector. 491 of these workers were evaluated because of the data clean-up processes. The data obtained after the questionnaire were analyzed separately in SPSS 22 and AMOS programs, and the results were compared using Hierarchical Multiple Regression, Hayes and AMOS chi-square test methods. According to the study's findings, a high level of positive relationship has been found between human capital and organizational commitment factors. On the other hand, different results have emerged in the relationship between human capital and organizational commitment regarding demographic variables. While a difference was observed in the variables of gender, age, education level and working period on the relationship between human capital and organizational commitment, there was no difference in the marital status variable. Within the framework of the findings of the research, suggestions were made to managers and future studies.

Anahtar Kelimeler

Human Capital, Organizational Commitment, Demographic Features, Moderating Effect, Structural Equation Modeling

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