Organizational Prestige and Career Satisfaction: The Mediating Role of Organizational Identification and Organizational Trust

Yıl 2022, Cilt: 24 Sayı: 43, 1051 - 1068, 30.12.2022

B. Dilek Özbezek

Öz

This study aimed to examine to what extent organizational prestige affects career satisfaction and the mediating role of organizational identification and organizational trust in this interaction. In order to test the research model, data were collected using a questionnaire technique from 389 white-collar employees selected by a simple random sampling method from businesses operating in Gaziantep 5th Organized Industrial Zone. By using PROCESS v3.4 macro application developed by Andrew Hayes (2018), the research model was tested. The findings obtained as a result of the research showed that organizational prestige has a significant and positive effect on career satisfaction. However, it has been found that organizational prestige has a significant and positive effect on organizational identification and organizational trust. Finally, it has been concluded that organizational identification and organizational trust have a partial mediating role in the relationship between organizational prestige and career satisfaction.

Anahtar Kelimeler

Organizational Prestige, Career Satisfaction, Organizational Identification, Organizational Trust.

Örgütsel Prestij ve Kariyer Tatmini: Örgütsel Özdeşleşme ve Örgütsel Güvenin Aracılık Rolü

Öz

Bu çalışmada, örgütsel prestijin kariyer tatminini ne ölçüde etkilediği ve bu etkileşimde örgütsel özdeşleşme ve örgütsel güvenin aracılık rolünün ortaya koyulması amaçlanmıştır. Araştırma modelini test etmek için Gaziantep 5. Organize Sanayi Bölgesi'nde faaliyet gösteren işletmelerden basit tesadüfi örnekleme yöntemiyle ile seçilen 389 beyaz yakalı çalışandan anket tekniği kullanılarak veri toplanmıştır. Andrew Hayes (2018) tarafından geliştirilen PROCESS v3.4 makro uygulaması ile araştırma modeli test edilmiştir. Araştırma sonucu elde edilen bulgular, örgütsel prestijin kariyer tatmini üzerinde anlamlı ve pozitif bir etkisinin olduğunu göstermiştir. Bununla birlikte, örgütsel prestijin örgütsel özdeşleşme ve örgütsel güven üzerinde anlamlı ve pozitif bir etkisinin olduğu tespit edilmiştir. Son olarak, örgütsel özdeşleşme ve örgütsel güvenin, örgütsel prestij ve kariyer tatmini arasındaki ilişkide kısmi aracılık rolünün olduğu sonucuna ulaşılmıştır.

Anahtar Kelimeler

Örgütsel Prestij, Kariyer Tatmini, Örgütsel Özdeşleşme, Örgütsel Güven.

Kaynakça

• Altaş, S. S. (2021). Sağlık Çalışanlarının Örgütsel Özdeşleşme, Örgütsel Bağlılık, Örgütsel Güven ve Örgütsel Destek Algıları Arasındaki İlişkiler, İşletme Araştırmaları Dergisi, 13 (1), 875-891.
• Arthur, M. B., Khapova, S. N., and Wilderom, C. P. (2005). Career success in a boundaryless career world. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 26(2), 177-202.
• Ashforth, B. E., and Mael, F. (1989). Social identity theory and the organization. Academy of management review, 14(1), 20-39.
• Ateş, M. F., Mert, I. S. ve Turgut, H. (2017). The Indirect Effect of Organizational Prestige on the Effect of Organizational Trust and Organizational Support on Organizational Identification, European, Journal of Business and Management, 9(8), 117-103.
• Avcı, U. ve Turunç, Ö. (2012). Dönüşümcü Liderlik ve Örgüte Güvenin Kariyer Memnuniyetine Etkisi: Lider-Üye Etkileşiminin Aracılık Rolü. Uluslararası Alanya İşletme Fakültesi Dergisi, 4 (2), 45-55.
• Barnett, R. B. and Bradley, L. (2007). The impact of organisational support for career development on career satisfaction, Career Development International, 12(7), 617-636.
• Ballout, H. I. (2008). Work‐family conflict and career success: the effects of domain‐specific determinants. Journal of management development, 27(5). 437-466.
• Bartels, J., Douwes, R., de Jong, M., and Pruyn, A. (2006). Organizational Identification During a Merger: Determinants of Employees’ Expected Identification With the New Organization, British Journal of Management, 17, S49–S67.
• Bartels, J., Pruyn, A., De Jong, M., and Joustra, I. (2007). Multiple organizational identification levels and the impact of perceived external prestige and communication climate. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 28(2), 173-190.
• Bright, L. (2020). Does Perceptions of Organizational Prestige Mediate the Relationship Between Public Service Motivation, Job Satisfaction, and the Turnover Intentions of Federal Employees? Public Personnel Management, 50(3), 408–429.
• Bakan, İ., Erşahan, B. ve Kaya, İ. (2016). Örgütsel Kimliğin ve Örgütsel Prestijin, Örgütsel Vatandaşlık Üzerindeki Etkisi: Bir Alan Araştırması. Kahramanmaraş Sütçü İmam Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 6 (1), 69-88.
• Carmeli, A. (2005). Perceived External Prestige, Affective Commitment, and Citizenship Behaviors. Organization Studies, 26(3), 443–464.
• Carmeli, A., Gilat, G., and Waldman, D. A. (2007). The role of perceived organizational performance in organizational identification, adjustment and job performance. Journal of Management Studies, 44(6), 972–992.
• Carmeli, A., and Freund, A. (2009). Linking Perceived External Prestige and Intentions to Leave the Organization: The Mediating Role of Job Satisfaction and Affective Commitment, Journal of Social Service Research, 35, 236–250.
• Çiftçioğlu, A. (2016). Is Organizational Trust Associated With Organizational Prestige? A Political Party Example, Journal of Business & Economic Policy, 2(3), 187-196.
• Dutton, J.E. and Dukerich, J.M. (1991). Keeping an eye on the mirror: The role of image and identity in organizational adaptation, Academy of Management Journal, 34, 517–554.
• Dutton, J. E., Dukerich, J. M. and Harquail, C. V. (1994). Organizational images and member identification, Administrative Science Quarterly, 39(2), 239–263.
• Esen, E. (2012). The Role of Trust on the Relationship Between Organizational Engagement and Corporate Reputation, Yönetim ve Ekonomi, 19(1), 47-58.
• Fuller, J. B., Hester, K., Barnett, T., Frey, L., Relyea, C., and Beu, D. (2006). Perceived external prestige and internal respect: New insights into the organizational identification process. Human Relations, 59(6), 815-846.
• Gilbert, J. A., and Tang, T. L-P. (1998). An Examination of Organizational Trust Antecedents. Public Personnel Management, 27(3), 321–338.
• Greenhaus, J., Parasuraman, S., and Wormley, W. (1990). Effects of race on organizational experiences, job performance evaluations, and career outcomes. Academy of Management Journal, 33(1), 64–86.
• Gürbüz, S. ve Şahin, F. (2016). Sosyal Bilimlerde Araştırma Yöntemleri, 3. Baskı, Seçkin Yayıncılık, Ankara.
• Gok, S., Karatuna, I., and Ozdemir, K. P. (2014). The Role of Perceived Supervisor Support and Organizational Identification in Job Satisfaction, Procedia - Social and Behavioral Sciences 177, 38-42.
• Han, G.(H). (2010). Trust and career satisfaction: the role of LMX, Career Development International, 15(5). 437-458.
• Haar, J. M., and Brougham, D. M. (2013). An indigenous model of career satisfaction: Exploring the role of workplace cultural wellbeing. Social Indicators Research, 110(3), 873-890.
• Hayes, A. F. (2009). Beyond Baron and Kenny: Statistical Mediation Analysis in the New Millennium, Communication Monographs, 76(4): 408-420.
• Herrbach, O., Mignonac, K., and Gatignon, A-L., (2004). Exploring the role of perceived external prestige in managers' turnover intentions, The International Journal of Human Resource Management, 15(8), 1390-1407.
• Herrbach, O., and Mignonac, K., (2004). How organisational image affects employee attitudes, Human Resource Management Journal, 14(4), 76-89.
• Heslin, P. A. (2005). Conceptualizing and evaluating career success. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 26(2), 113-136.
• Helm, S. (2013). A matter of reputation and pride: Associations between perceived external reputation, pride in membership, job satisfaction and turnover intentions. British Journal of Management, 24(4), 542–556.
• Jiang, Z., Gollan, P. J., and Brooks, G., (2017) Relationships between organizational justice, organizational trust and organizational commitment: a cross-cultural study of China, South Korea and Australia, The International Journal of Human Resource Management, 28(7), 973-1004
• Judge, T. A., Cable, D. M., Boudreau, J. W., and Bretz, R. D. Jr. (1995). An empirical investigation of the predictors of executive career success. Personnel Psychology, 48, 485–519.
• Joo, B-K., and Ready, K. J. (2012). Career satisfaction: The influences of proactive personality, performance goal orientation, organizational learning culture, and leader-member exchange quality, Career Development International, 17(3), 276-295.
• Joo, B.-K. and Lee, I. (2017). Workplace happiness: work engagement, career satisfaction, and subjective well-being, Evidence-based HRM, 5(2), 206-221.
• Karanika-Murray, M., Duncan, N., Pontes, H.M. and Griffiths, M.D. (2015). Organizational identification, work engagement, and job satisfaction, Journal of Managerial Psychology, 30(8), 1019-1033.
• Karsili H., Yesiltas M., and Berberoglu A., (2021). Workplace Flexibility for Sustainable Career Satisfaction: Case of Handling in the Aviation Sector in North Cyprus. Sustainability. 13(12), 6878.
• Kong, H., Cheung, C. and Song, H. (2012). From hotel career management to employees' career satisfaction: The mediating effect of career competency, International Journal of Hospitality Management, 31, 76–85.
• Liu, X-P and Wang, Z-M. (2013).  Perceived Risk and Organizational Commitment: The Moderating Role of Organizational Trust, Social Behavior and Personality, 41(2), 229-240.
• Liu, Y., Lam, L. and Loi, R. (2014). Examining professionals’ identification in the workplace: The roles of organizational prestige, work-unit prestige, and professional status, Asia Pacific Journal of Management, 31(3), pages 789-810,
• Lounsbury, J. W., Steel, R. P., Gibson, L. W., and Drost, A. W. (2008). Personality traits and career satisfaction of human resource professionals, Human Resource Development International, 11(4), 351-366.
• Lount, R. B., Jr., and Pettit, N. C. (2012). The social context of trust: The role of status. Organizational Behavior and Human Decision Processes, 117(1), 15–23.
• Mael, F., and Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13(2), 103–123.
• Mael, F. A., and Ashforth, B. E. (1995). Loyal from day one: Biodata, organizational identification, and turnover among newcomers. Personnel Psychology, 48(2), 309–333.
• Meydan, C. H. ve Şeşen, H. (2011). Yapısal eşitlik modellemesi AMOS uygulamaları, Detay Yayıncılık, Ankara.
• Mignonac, K., Herrbach, O., and Guerrero, S. (2006). The interactive effects of perceived external prestige and need for organizational identification on turnover intentions. Journal of Vocational Behavior, 69(3), 477-493.
• Mignonac, K., Herrbach, O., Serrano Archimi, C., and Manville, C. (2018). Navigating ambivalence: Perceived organizational prestige–support discrepancy and its relation to employee cynicism and silence. Journal of Management Studies, 55(5), 837-872.
• Nauta, A., van Vianen, A., van der Heijden, B., van Kam, K., and Willemsen, M. (2009). Understanding the factors that promote employability orientation: The impact of employability culture, career satisfaction, and role breadth self-efficacy. Journal of occupational and organizational psychology, 82(2), 233-251.
• Ng, T. W. (2015). The incremental validity of organizational commitment, organizational trust, and organizational identification. Journal of Vocational Behavior, 88, 154-163.
• Nyhan, R. C., and Marlowe, H. A. (1997). Development and Psychometric Properties of the Organizational Trust Inventory. Evaluation Review, 21(5), 614–635.
• Oubibi, M., Fute, A., Xiao, W., Sun, B., and Zhou, Y. (2022). Perceived Organizational Support and Career Satisfaction among Chinese Teachers: The Mediation Effects of Job Crafting and Work Engagement during COVID-19. Sustainability. 14(2)623, 1-18.
• Peña-González, K., Nazar, G., and Alcover, C. (2021). The Mediating Role of Organizational Identification in the Relation between Organizational Social Capital, Perceived Organizational Prestige, Perceived Employability and Career Satisfaction. The Spanish Journal of Psychology, 24, 1-16.
• Preacher, K. J., and Hayes, A. F. (2004). SPSS and SAS Procedures for Estimating Indirect Effect in Simple Mediation Models, Behavior Research Methods, Instruments, & Computers, 36(4): 717-731.
• Preacher, K. J., and Andrew F. (2008). Asymptotic and Resampling Strategies for Assessing and Comparing Indirect Effects in Multiple Mediator Models, Behavior Research Methods, 40(3): 879-891.
• Rençber, İ., and Koparal, C. (2021). The Mediating Roles of Organizational Commitment and Job Satisfaction in the Effect of Career Satisfaction on Organizational Citizenship Behavior. Eskişehir Osmangazi Üniversitesi İktisadi ve İdari Bilimler Dergisi, 16 (2), 276-299.
• Seibert, S. E., and Kraimer, M. L. (2001). The Five-Factor Model of Personality and Career Success, Journal of Vocational Behavior, 58, 1–21.
• Sekaran, U. (1992). Research Methods for Business – A Skill Building Approach. (2nd Ed). United States of America: John Wiley and Sons, Inc.
• Smidts, A., Pruyn, A. T. H., and Van Riel, C. B. (2001). The impact of employee communication and perceived external prestige on organizational identification. Academy of Management journal, 44(5), 1051-1062.
• Srivastava, S., Madan, P., and Dhawan, V. K. (2020). Glass ceiling – An illusion or realism? Role of organizational identification and trust on the career satisfaction in Indian organizations. Journal of General Management, 45(4), 217–229.
• Srivastava, S., and Madan, P. (2020). The relationship between resilience and career satisfaction: Trust, political skills and organizational identification as moderators. Australian Journal of Career Development, 29(1), 44–53.
• Singh, U., and Srivastava, K. B. (2016). Organizational trust and organizational citizenship behaviour. Global Business Review, 17(3), 594-609.
• Spurk, D., Abele, A. E., and Volmer, J. (2011). The career satisfaction scale: Longitudinal measurement invariance and latent growth analysis. Journal of Occupational and Organizational Psychology, 84(2), 315-326.
• Srikanth, P. B., and Israel, D. (2012). Career commitment & career success: mediating role of career satisfaction. Indian Journal of Industrial Relations, 48(1), 137-149.
• Tabachnick, B. G. and Fidell, L. S. (2013). Using Multivariate Statistics (sixth ed.) Pearson, Boston.
• Tak, B. ve Çiftçioğlu, A. (2009). Algılanan Örgütsel Prestij İle Örgütsel Bağlılık Ve Örgütsel Özdeşleşme Arasındaki İlişkilerin İncelenmesine Yönelik Bir Araştırma. Akdeniz İİBF Dergisi, 09(18), 100-116.
• Tuna, M., Ghazzawi, I., Yesiltas, M., Tuna, A. A., and Arslan, S. (2016). The effects of the perceived external prestige of the organization on employee deviant workplace behavior: The mediating role of job satisfaction. International Journal of Contemporary Hospitality Management, 28(2), 366–396.
• Tuzun, I. K. (2013). Organizational Levels of Analysis of Communication Satisfaction and Identification in Relation to Job Satisfaction, Journal of Economics, Business and Management, 1(1). 1-5.
• Vanhala, M., and Tzafrir, S. S. (2021). Organisational trust and performance in different contexts. Knowledge and Process Management, 28(4), 331-344.
• Verburg, R. M., Nienaber, A. M., Searle, R. H., Weibel, A., Den Hartog, D. N., and Rupp, D. E. (2017). The role of organizational control systems in employees’ organizational trust and performance outcomes. Group & organization management, 43(2), 179-206.
• Vieira, V. A., da Silva, J. D., and Gabler, C. (2019). Overcoming over-identification: The power of organizational prestige in optimizing sales performance. Marketing Intelligence & Planning, 37(3), 258-270.
• Yıldız, K. (2018). The effects of organizational prestige on organizational identification: a case study in primary schools. European Journal of Education Studies, 4(7), 275-293.