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YÖNETİCİNİN İLETİŞİM TARZI VE İLETİŞİM KALİTESİ ALGISI, YÖNETİCİYE DUYULAN GÜVEN VE İŞ TATMİNİ ARASINDAKİ İLİŞKİLER

Yıl 1999, , 255 - 264, 10.06.1999
https://doi.org/10.14783/maruoneri.691332

Öz

This study that aimed to investigate the relationship among perception of communication style, perception of communication quality, trust toward manager and job satisfaction, sampled employees from textile industry. Pearson's r correlation coefficient analyses showed that there are significant positive relations among these variables. Also, the results of regression analyses indicated the contribution of communication style on communication quality, trust toward manager and job satisfaction. These variables were also analysed interms of the variables of age, sex, and working period together with the current manager.

Kaynakça

  • (1) Tubbs, S.L., & Widgery, R.N. (1978). When productivity lags, check at the top: Are key managers Really Communicating? Management Review, 67. 20-25.
  • (2) Jablin, F. M. (1979). Superior-subordinate communication: The state of the art. Psychological Bulletin. 86, 1201-1222, cited in Penley, L. E., & Hawkins, B. (1985). Studying interpersonal communication in organizations: A leadership application. Academy of Management Journal, 28, 2. 309-326.
  • (3) Luthans, F., & Larsen, J.K. (1986). How managers really communicate. Human Relations. 39. 2. 161- 178.
  • (4) Redding, W. C. (1972). Communication Within the Organization: An Interpretive Rewiev of Theory and Research. New York: Industrial Communication Council, cited in Penley, L. E., & Hawkins, B. (1985). Studying interpersonal communication in organizations: A leadership application. Academy of Management Journal, 28, 2, 309-326.
  • (5) Bradley.P. H. & Baird, J. E. (1977). Management and communicator style: A correlational analysis. Central States Speech Journal, 28. 194-203, cited in Penley, L. E., & Hawkins. B. (1985). Studying interpersonal communication in organizations: A leadership application. Academy of Management Journal, 28, 2. 309-326.
  • (6) Penley. L. E., & Hawkins, B. (1985). Studying interpersonal communication in organizations: A leadership application. Academy of Management Journal, 28, 2, 309-326.
  • (7) Pace, R.W., & Boren, R.R. (1973). The Human Transaction. Glenview, III.: Scott, Foresman. cited in Goldhaber, G.M. (1990). Organizational Communication, 5.ed. Wm.C. Brown Pub.
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  • (11) Kelly, L. (1982). A critical review of literature on superior- subordinate communicative relationships. Paper presented to the international communication association, Boston, cited in Goldhaber, G.M. (¡990). Organizational Communication, 5.ed. Wm.C. Brown Pub.
  • (12) Berko, R.M., Wolvin, A.D, & Wolvin, D.R. (1989). Communicating, Boston: Houghton Mifflin.
  • (13) Dansereau, F., & Markham, S. E. (1989). Superior- subordinate communication: Multiple levels of analysis. Patterns of Organizational Relationships.
  • (14) Goldhaber, G.M. (1990). Organizational Communication. 5.ed. Wm.C. Brown Pub.
  • (15) Roberts, K. H.. & O’reilly, C. A. (1974). Measuring organizational communication. Journal of Applied Psychology. 54. 321-326.
  • (16) Wheeless, Wheeless. ve Howard (1984) cited in Dansereau. F.. & Markham. S. E. (1989). Superior-subordinate communication: Multiple levels of analysis. Patterns of Organizational Relationships.
  • ( 17) Tjosvold (1984) cited in Dansereau. F.. & Markham, S. E. (1989). Superior-subordinate communication: Multiple levels of analysis. Patterns of Organizational Relationships.
  • (18) Pincus. J.D. (1986). Communication satisfaction, job satisfaction, and job performance. Human Communication Research. 12. 3. 395-419.
  • (19) Birdsall.P. A. (1980). Comparative analysis of male and female managerial communication style in two arganizations. Journal of Vocational Behavior. 16. 183-196.
  • (20) Osborn. R. N.. & Vicars, W. M. (1976). Sex stereotypes: An artifact in leader behavior and subordinate satisfaction analysis? Academy af Management Journal. 19. 439-449.
  • (21) Weheeless ve Barryman-Fink (1985) cited in Dansereau. F.. & Markham, S. E. (1989). Superior- subordinate communication: Multiple levels of analysis. Patterns of Organizational Relationships.
  • (22) Matteson, M.T. (1976). Attitudes toward women as managers: Sex or role differences. Psychological Reports. 39, 166.
  • (23) Ezell, H. F., Odewahn, C. A., & Sherman, J. D. (1980). Perceived competence of women managers in public human service organizations: A comparative view. Journal of Management. 6.2, 135-144.
  • (24) Klauss, R., & Bass, B. M. (1982). Interpersonal Communication in Organizations. New York: Academic Press. Inc.
  • (25) Falcione, R., McCroskey, J.. & Daly, J. (1977). Job satisfaction as a function of employees' communication apprehension, self-esteem, and perception of their immediate supervisors., cited in B. Ruben (Ed.), Communication Yearbook 1. pp.377-385. New Brunswick, NJ: Transaction Books.
  • (26)Arslanoğlu. D. (1997). Trust in Organizations. Yayınlanmamış Yüksek Lisans Tezi. Marmara Üniversitesi, Sosyal Bilimler Enstitüsü. İstanbul.
  • (27) Cook. .1. D„ Hepworth, S. J.. Wall, T. D.. & Warr. P. B. (1981). The Experience of Work: A compendium and review of 249 measures and their use. New York: Academic Press. Inc.
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Toplam 28 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Eski Sayılar
Yazarlar

Tülay Turgut Bu kişi benim

Yayımlanma Tarihi 10 Haziran 1999
Yayımlandığı Sayı Yıl 1999

Kaynak Göster

APA Turgut, T. (1999). YÖNETİCİNİN İLETİŞİM TARZI VE İLETİŞİM KALİTESİ ALGISI, YÖNETİCİYE DUYULAN GÜVEN VE İŞ TATMİNİ ARASINDAKİ İLİŞKİLER. Öneri Dergisi, 2(12), 255-264. https://doi.org/10.14783/maruoneri.691332

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