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THE MEDIATING ROLE OF TALENT MANAGEMENT ON THE RELATIONSHIP BETWEEN THE ADAPTABILITY TRAIT OF ORGANIZATIONAL CULTURE AND ORGANIZATIONAL TRUST: A RESEARCH ON TELECOMMUNICATION SECTOR

Yıl 2020, Cilt: 15 Sayı: 54, 586 - 609, 30.07.2020

Öz

This study examines the relationship between the adaptability trait of organizational culture, talent management and organizational trust. The mediation effect of talent management on the relationship between the adaptability trait of organizational culture and organizational trust is analyzed. The adaptability trait of organizational culture covers customer focus, creating change and organizational learning. Talent management is based on four main dimensions: employee recruitment and selection, training and development, performance management, and career management. Organizational trust is examined with integrity, competence, and dependability factors. In this study, questionnaires were distributed to telecommunication employees in order to collect data and 751 valid questionnaires were returned. As a result of the analyzes conducted on these data, it was determined that the adaptability trait of organizational culture has a significant and positive effect on organizational trust. We also found a statistically significant relationship between the adaptability trait of organizational culture and talent management factors. Findings of this study also showed a positive relationship between talent management factors and organizational trust. It was observed that talent management partially mediates the relationship between the adaptability trait of organizational culture and organizational trust. The original research model designed in this study and the research conducted on a high number of participants in the telecommunication sector aims to make a valuable contribution to the existing literature.

Kaynakça

  • Altınöz, M., Çakıroğlu, D. & Çöp, S. (2013). Effects of Talent Management on Organizational Trust: A Field Study. Procedia – Social and Behavioral Sciences, 99(2013), 843-851.
  • Baporikar, N. (2016). Talent Management Integrated Approach for Organizational Development. Baporikar, N. (Ed.). Strategic Labor Relations Management in Modern Organizations.(ss.22-48). Hershey, PA, USA:Business Science Reference.
  • Baron, R. M. & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182.
  • Bartlett, M. S. (1950). Tests Of Significance In Factor Analysis. British Journal of Statistical Psychology, 3(2), 77-85.
  • BCG. (2014). Creating People Advantage 2014-2015: How to Set Up Great HR Functions. The Boston Consulting Group: https://www.bcgperspectives.com adresinden alındı.
  • Bula, H. O. & Kireru, J. N. (2014). An Empirical Study of Challenges Affecting Implementation of Talent Management in the Public Sector in Kenya: A Case of Kenya Broadcasting Corporation. International Journal of Humanities and Social Science, 4(7), 217-231.
  • Caldwell, D. F. & O’Reilly, C. A. (1990). Measuring Person-Job Fit With a Profile-Comparison Process. Journal of Applied Psychology, 75(6), 648-657.
  • Çırpan, H. & Şen, A. (2009). İşletmelerde Yenilikçiliği Geliştirmede Etkili Bir Araç: Yetenek Yönetimi. Çerçeve,110-116.
  • Davis, T., Cutt, M., Flynn, N., Mowl, P. & Orme, S. (2016). Talent Assessment: A New Strategy for Talent Management. Abingdon: Routledge.
  • Deconinck, J. B. (2010). The effect of organizational justice, perceived organizational support, and perceived supervisor support on marketing employees level of trust. Journal of Business Research, 63(12), 1349-1355.
  • Denison, D. R. & Mishra, A. K. (1995). Toward a Theory of Organizational Culture and Effectiveness.Organization Science, 6(2), 204-223.
  • Develioğlu, K. & Çeliker, N. (2016). İnsan Kaynakları Uygulamaları Kapsamında Örgütsel Adalet Algısının Örgütsel Güven Üzerindeki Etkisi: Alanya Konaklama İşletmelerinde Bir Uygulama. Sakarya İktisat Dergisi, 5(2), 57-79.
  • Duan, X., Du, X. & Yu, K. (2014). The Reliability and Validity of the Chinese School Version of the Denison Organizational Culture. International Journal of Learning, Teaching and Educational Research, 9(1), 83-94.
  • Economist Intelligence Unit. (2006). The CEO’s role in talent management: How top executives from ten countries are nurturing the leaders of tomorrow. http://graphics.eiu.com/files/ad_pdfs/eiu_DDI_talent_Management_WP.pdf adresinden alındı.
  • Erdoğan, M. E. (2018). Analyzing the relationship between organizational culture, talent management and employee outcomes: A study on telecommunication professionals in Turkey. (Yayınlanmamış doktora tezi). Yeditepe Üniversitesi, İstanbul.
  • Erdoğan, M. E. (2019). Developing A Scale of Talent Management: A Study on Telecommunication Professionals in Turkey. ISGUC The Journal of Industrial Relations and Human Resources, 21(2), 51-74. doi:10.4026/isguc.563060.
  • Fey, C. F. & Denison, D. R. (2003). Organizational Culture and Effectiveness: Can American Theory Be Applied in Russia?, Organization Science, 14(6), 686-706.
  • Gardner, T. M. (2002). In the trenches at the talent wars: competitive interaction for scarce human resources. Human Resource Management, 41(2), 225-237.
  • Heinen, J. S. & Oneill, C. (2004). Managing talent to maximize performance. Employment Relations Today, 31(2), 67-82.
  • Huselid, M. A. (1995). The Impact Of Human Resource Management Practices On Turnover, Productivity, And Corporate Financial Performance. Academy of Management Journal, 38(3), 635-672.
  • Huselid, M. A., Jackson, S. E. & Schuler, R. S. (1997). Technical and Strategic Human Resource Management Effectiveness as Determinants of Firm Performance. Academy of Management Journal, 40(1), 171-188.
  • Ingram, T. (2016). Relationships between Talent Management and Organizational Performance: The Role of Climate for Creativity. Entrepreneurial Business and Economics Review, 4(3), 195-205.
  • Isfahani, A. C. & Boustani, H. (2014). Effects of Talent Management on Employees Retention: The Mediate Effect of Organizational Trust. International Journal of Academic Research in Economics and Management Sciences, 3(5), 114-128.
  • Issa, R. R. & Haddad, J. (2008). Perceptions of the impacts of organizational culture and information technology on knowledge sharing in construction. Construction Innovation, 8(3), 182-201. doi:10.1108/147.141.70 810888958.
  • Jabeen, F. & Isakovic, A. A. (2018). Examining the impact of organizational culture on trust and career satisfaction in the UAE public sector. Employee Relations, 40(6), 1036-1053. doi:10.1108/er-02-2017-0038.
  • Jacobs, D. (2012). From Capitalism to Talentism. The Australian Business Review: https://www.theaustralian.com.au/business/business-spectator/news-story/from-capitalism-to-talentism/bc00782d3584169fca3fabd6a069a9ab adresinden alındı
  • Kaiser, H. F. (1974). An index of factorial simplicity. Psychometrika, 39(1), 31-36.
  • Kaliannan, M., Abraham, M. & Ponnusamy, V. (2016). Effective talent management in Malaysian SMES: A proposed framework. The Journal of Developing Areas, 50(5), 393-401.
  • Karurı, M. (2015). Effect of Talent Management on Employee Outcomes: A Case Study of Central Bank of Kenya. Strategic journal of Business & Change Management, 2(43), 882-889.
  • Khurshid, R. & Darzi, M. A. (2016). Managing talent for competitive advantage. International Journal of Applied Research, 2(2), 569-571.
  • Kopelman, R. E., Brief, A. P. & Guzzo, R. A. (1990). The role of climate and culture in productivity. Goldstein, I.L. (Ed.) Organizational Climate and Culture.(ss. 282-318). San Francisco: Jossey-Bass Publishers.
  • Lockwood, N. R. (2006). Talent Management: Driver for Organizational Success. SHRM Research Report Quarterly. https://www.shrm.org/Research/Articles/Articles/Documents/0606RQuartpdf.pdf adresinden alındı.
  • López-Cabrales, Á., Real, J. C. & Valle, R. (2011). Relationships between human resource management practices and organizational learning capability. Personnel Review, 40(3), 344-363.
  • Magee, K. C. (2002). The impact of organizational culture on the implementation of performance management. (Yayınlanmamış doktora tezi). Georgia State University, Atlanta.
  • Maledu, T. (2017). Born to Be Great, Die Empty: Keys to Unlock Your Greatness. Bloomington: AuthorHouse.
  • Michaels, E., Handfield-Jones, H. & Axelrod, B. (2001). The War for Talent. Brighton: Harvard Business Press.
  • Mujeeb, E., Tahir, M. M. & Shakil, A. M. (2011). Relationship between Organizational Culture and Performance Management Practices: A Case of University in Pakistan. Journal of Competitiveness, 4, 78-86.
  • Nunnally, J. C. (1978). Psychometric theory. New York: McGraw-Hill.
  • Oladapo, V. (2014). The impact of talent management on retention. Journal of Business Studies Quarterly, 5(3),19-36.
  • Oltra, V. & Vivas-López, S. (2013). Boosting organizational learning through team-based talent management: what is the evidence from large Spanish firms? The International Journal of Human Resource Management, 24(9), 1853-1871.
  • Oreilly, C. A., Chatman, J. & Caldwell, D. F. (1991). People And Organizational Culture: A Profile Comparison Approach To Assessing Person-Organization Fit. Academy of Management Journal, 34(3), 487-516.
  • Ovidiu-Iliuta, D. (2014). The Link between Organizational Culture and Performance Management Practices: A Case of It Companies from. Annals of the University of Oradea, Economic Science Series, 23, 1156-1163.
  • Paine, K. D. (2003). Guidelines for Measuring Trust in Organizations. The Institute for Public Relations, 1-13. https://www.instituteforpr.org/wp-content/uploads/2003_MeasuringTrust.pdf adresinden alındı.
  • Robinson, J. P., Shaver, P. R., & Wrightsman, L. S. (1991). Criteria for Scale Selection and Evaluation. Measures of Personality and Social Psychological Attitudes, 1(3), 1-16.
  • Senge, P. M. (1990). The fifth discipline: the art and practice of the learning organization. New York: Doubleday.
  • Seppänen, R., Blomqvist, K. & Sundqvist, S. (2007). Measuring inter-organizational trust-a critical review of the empirical research in 1990–2003. Industrial Marketing Management, 36(2), 249-265.
  • Whitener, E. M. (1997). The Impact of Human Resource Activities on Employee Trust. Human Resource Management Review, 7(4), 389-404.
  • Whitener, E. M., Brodt, S. E., Korsgaard, M. A. & Werner, J. M. (1998). Managers As Initiators of Trust: An Exchange Relationship Framework For Understanding Managerial Trustworthy Behavior. Academy of Management Review, 23(3), 513-530.
  • Yahyagil, M. Y. (2004). Denison Örgüt Kültürü Ölçme Aracının Geçerlilik ve Güvenirlik Çalışması: Amprik Bir Uygulama. İstanbul Üniversitesi İşletme Fakültesi İşletme İktisadı Enstitüsü Yönetim Dergisi, 2004(47), 53-76.
  • You, C. L., Coulthard, M. & Petkovic-Lazarevic, S. (2010). Changing corporate culture to improve business performance: Case of the Australian automobile industry. Journal of Global Strategic Management, 7, 53-63.
  • Zavyalova, E. & Kucherov, D. (2010). Relationship between organizational culture and job satisfaction in Russian business enterprises. Human Resource Development International, 13(2), 225-235.

ÖRGÜT KÜLTÜRÜNÜN DIŞA UYUM BECERİSİ İLE ÖRGÜTSEL GÜVEN ARASINDAKİ İLİŞKİDE YETENEK YÖNETİMİNİN ARACILIK ROLÜ: TELEKOMÜNİKASYON SEKTÖRÜNDE BİR ARAŞTIRMA

Yıl 2020, Cilt: 15 Sayı: 54, 586 - 609, 30.07.2020

Öz

Bu çalışma örgüt kültürünün dışa uyum becerisi, yetenek yönetimi ve örgütsel güven arasındaki ilişkiyi incelemektedir. Yetenek yönetiminin, örgüt kültürünün dışa uyum becerisi ile örgütsel güven arasındaki ilişkide aracılık etkisi analiz edilmektedir. Örgüt kültürünün dışa uyum becerisi müşteri odaklılık, değişim yaratma ve örgütsel öğrenmeyi kapsamaktadır. Yetenek yönetimi ise çalışan seçimi ve işe alım, eğitim ve gelişim, performans yönetimi ve kariyer yönetimi olmak üzere dört temel boyuta dayanmaktadır. Örgütsel güven dürüstlük, yetkinlik ve güvenilebilirlik faktörleri ile incelenmektedir. Bu çalışmada veri toplamak için telekomünikasyon firması çalışanlarına anket dağıtılmış ve 751 geçerli anket geri dönmüştür. Bu veriler üzerinde yapılan analizler sonucunda, örgüt kültürünün dışa uyum becerisinin örgütsel güven üzerinde anlamlı ve pozitif bir etkisi olduğu tespit edilmiştir. Örgüt kültürünün dışa uyum becerisi ve yetenek yönetimi faktörleri arasında istatistiksel olarak anlamlı ilişkiler bulunmuştur. Bu çalışmanın bulguları yetenek yönetimi faktörleri ve örgütsel güven arasında pozitif bir ilişki olduğunu da göstermiştir. Yetenek yönetiminin örgüt kültürünün dışa uyum becerisi ile örgütsel güven arasındaki ilişkiye kısmen aracılık ettiği gözlenmiştir. Bu çalışmada tasarlanan orijinal araştırma modeli ve telekomünikasyon sektöründe yüksek sayıda katılımcı üzerinde yapılan araştırma ile mevcut literatüre değerli bir katkı sağlamak amaçlanmaktadır.

Kaynakça

  • Altınöz, M., Çakıroğlu, D. & Çöp, S. (2013). Effects of Talent Management on Organizational Trust: A Field Study. Procedia – Social and Behavioral Sciences, 99(2013), 843-851.
  • Baporikar, N. (2016). Talent Management Integrated Approach for Organizational Development. Baporikar, N. (Ed.). Strategic Labor Relations Management in Modern Organizations.(ss.22-48). Hershey, PA, USA:Business Science Reference.
  • Baron, R. M. & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182.
  • Bartlett, M. S. (1950). Tests Of Significance In Factor Analysis. British Journal of Statistical Psychology, 3(2), 77-85.
  • BCG. (2014). Creating People Advantage 2014-2015: How to Set Up Great HR Functions. The Boston Consulting Group: https://www.bcgperspectives.com adresinden alındı.
  • Bula, H. O. & Kireru, J. N. (2014). An Empirical Study of Challenges Affecting Implementation of Talent Management in the Public Sector in Kenya: A Case of Kenya Broadcasting Corporation. International Journal of Humanities and Social Science, 4(7), 217-231.
  • Caldwell, D. F. & O’Reilly, C. A. (1990). Measuring Person-Job Fit With a Profile-Comparison Process. Journal of Applied Psychology, 75(6), 648-657.
  • Çırpan, H. & Şen, A. (2009). İşletmelerde Yenilikçiliği Geliştirmede Etkili Bir Araç: Yetenek Yönetimi. Çerçeve,110-116.
  • Davis, T., Cutt, M., Flynn, N., Mowl, P. & Orme, S. (2016). Talent Assessment: A New Strategy for Talent Management. Abingdon: Routledge.
  • Deconinck, J. B. (2010). The effect of organizational justice, perceived organizational support, and perceived supervisor support on marketing employees level of trust. Journal of Business Research, 63(12), 1349-1355.
  • Denison, D. R. & Mishra, A. K. (1995). Toward a Theory of Organizational Culture and Effectiveness.Organization Science, 6(2), 204-223.
  • Develioğlu, K. & Çeliker, N. (2016). İnsan Kaynakları Uygulamaları Kapsamında Örgütsel Adalet Algısının Örgütsel Güven Üzerindeki Etkisi: Alanya Konaklama İşletmelerinde Bir Uygulama. Sakarya İktisat Dergisi, 5(2), 57-79.
  • Duan, X., Du, X. & Yu, K. (2014). The Reliability and Validity of the Chinese School Version of the Denison Organizational Culture. International Journal of Learning, Teaching and Educational Research, 9(1), 83-94.
  • Economist Intelligence Unit. (2006). The CEO’s role in talent management: How top executives from ten countries are nurturing the leaders of tomorrow. http://graphics.eiu.com/files/ad_pdfs/eiu_DDI_talent_Management_WP.pdf adresinden alındı.
  • Erdoğan, M. E. (2018). Analyzing the relationship between organizational culture, talent management and employee outcomes: A study on telecommunication professionals in Turkey. (Yayınlanmamış doktora tezi). Yeditepe Üniversitesi, İstanbul.
  • Erdoğan, M. E. (2019). Developing A Scale of Talent Management: A Study on Telecommunication Professionals in Turkey. ISGUC The Journal of Industrial Relations and Human Resources, 21(2), 51-74. doi:10.4026/isguc.563060.
  • Fey, C. F. & Denison, D. R. (2003). Organizational Culture and Effectiveness: Can American Theory Be Applied in Russia?, Organization Science, 14(6), 686-706.
  • Gardner, T. M. (2002). In the trenches at the talent wars: competitive interaction for scarce human resources. Human Resource Management, 41(2), 225-237.
  • Heinen, J. S. & Oneill, C. (2004). Managing talent to maximize performance. Employment Relations Today, 31(2), 67-82.
  • Huselid, M. A. (1995). The Impact Of Human Resource Management Practices On Turnover, Productivity, And Corporate Financial Performance. Academy of Management Journal, 38(3), 635-672.
  • Huselid, M. A., Jackson, S. E. & Schuler, R. S. (1997). Technical and Strategic Human Resource Management Effectiveness as Determinants of Firm Performance. Academy of Management Journal, 40(1), 171-188.
  • Ingram, T. (2016). Relationships between Talent Management and Organizational Performance: The Role of Climate for Creativity. Entrepreneurial Business and Economics Review, 4(3), 195-205.
  • Isfahani, A. C. & Boustani, H. (2014). Effects of Talent Management on Employees Retention: The Mediate Effect of Organizational Trust. International Journal of Academic Research in Economics and Management Sciences, 3(5), 114-128.
  • Issa, R. R. & Haddad, J. (2008). Perceptions of the impacts of organizational culture and information technology on knowledge sharing in construction. Construction Innovation, 8(3), 182-201. doi:10.1108/147.141.70 810888958.
  • Jabeen, F. & Isakovic, A. A. (2018). Examining the impact of organizational culture on trust and career satisfaction in the UAE public sector. Employee Relations, 40(6), 1036-1053. doi:10.1108/er-02-2017-0038.
  • Jacobs, D. (2012). From Capitalism to Talentism. The Australian Business Review: https://www.theaustralian.com.au/business/business-spectator/news-story/from-capitalism-to-talentism/bc00782d3584169fca3fabd6a069a9ab adresinden alındı
  • Kaiser, H. F. (1974). An index of factorial simplicity. Psychometrika, 39(1), 31-36.
  • Kaliannan, M., Abraham, M. & Ponnusamy, V. (2016). Effective talent management in Malaysian SMES: A proposed framework. The Journal of Developing Areas, 50(5), 393-401.
  • Karurı, M. (2015). Effect of Talent Management on Employee Outcomes: A Case Study of Central Bank of Kenya. Strategic journal of Business & Change Management, 2(43), 882-889.
  • Khurshid, R. & Darzi, M. A. (2016). Managing talent for competitive advantage. International Journal of Applied Research, 2(2), 569-571.
  • Kopelman, R. E., Brief, A. P. & Guzzo, R. A. (1990). The role of climate and culture in productivity. Goldstein, I.L. (Ed.) Organizational Climate and Culture.(ss. 282-318). San Francisco: Jossey-Bass Publishers.
  • Lockwood, N. R. (2006). Talent Management: Driver for Organizational Success. SHRM Research Report Quarterly. https://www.shrm.org/Research/Articles/Articles/Documents/0606RQuartpdf.pdf adresinden alındı.
  • López-Cabrales, Á., Real, J. C. & Valle, R. (2011). Relationships between human resource management practices and organizational learning capability. Personnel Review, 40(3), 344-363.
  • Magee, K. C. (2002). The impact of organizational culture on the implementation of performance management. (Yayınlanmamış doktora tezi). Georgia State University, Atlanta.
  • Maledu, T. (2017). Born to Be Great, Die Empty: Keys to Unlock Your Greatness. Bloomington: AuthorHouse.
  • Michaels, E., Handfield-Jones, H. & Axelrod, B. (2001). The War for Talent. Brighton: Harvard Business Press.
  • Mujeeb, E., Tahir, M. M. & Shakil, A. M. (2011). Relationship between Organizational Culture and Performance Management Practices: A Case of University in Pakistan. Journal of Competitiveness, 4, 78-86.
  • Nunnally, J. C. (1978). Psychometric theory. New York: McGraw-Hill.
  • Oladapo, V. (2014). The impact of talent management on retention. Journal of Business Studies Quarterly, 5(3),19-36.
  • Oltra, V. & Vivas-López, S. (2013). Boosting organizational learning through team-based talent management: what is the evidence from large Spanish firms? The International Journal of Human Resource Management, 24(9), 1853-1871.
  • Oreilly, C. A., Chatman, J. & Caldwell, D. F. (1991). People And Organizational Culture: A Profile Comparison Approach To Assessing Person-Organization Fit. Academy of Management Journal, 34(3), 487-516.
  • Ovidiu-Iliuta, D. (2014). The Link between Organizational Culture and Performance Management Practices: A Case of It Companies from. Annals of the University of Oradea, Economic Science Series, 23, 1156-1163.
  • Paine, K. D. (2003). Guidelines for Measuring Trust in Organizations. The Institute for Public Relations, 1-13. https://www.instituteforpr.org/wp-content/uploads/2003_MeasuringTrust.pdf adresinden alındı.
  • Robinson, J. P., Shaver, P. R., & Wrightsman, L. S. (1991). Criteria for Scale Selection and Evaluation. Measures of Personality and Social Psychological Attitudes, 1(3), 1-16.
  • Senge, P. M. (1990). The fifth discipline: the art and practice of the learning organization. New York: Doubleday.
  • Seppänen, R., Blomqvist, K. & Sundqvist, S. (2007). Measuring inter-organizational trust-a critical review of the empirical research in 1990–2003. Industrial Marketing Management, 36(2), 249-265.
  • Whitener, E. M. (1997). The Impact of Human Resource Activities on Employee Trust. Human Resource Management Review, 7(4), 389-404.
  • Whitener, E. M., Brodt, S. E., Korsgaard, M. A. & Werner, J. M. (1998). Managers As Initiators of Trust: An Exchange Relationship Framework For Understanding Managerial Trustworthy Behavior. Academy of Management Review, 23(3), 513-530.
  • Yahyagil, M. Y. (2004). Denison Örgüt Kültürü Ölçme Aracının Geçerlilik ve Güvenirlik Çalışması: Amprik Bir Uygulama. İstanbul Üniversitesi İşletme Fakültesi İşletme İktisadı Enstitüsü Yönetim Dergisi, 2004(47), 53-76.
  • You, C. L., Coulthard, M. & Petkovic-Lazarevic, S. (2010). Changing corporate culture to improve business performance: Case of the Australian automobile industry. Journal of Global Strategic Management, 7, 53-63.
  • Zavyalova, E. & Kucherov, D. (2010). Relationship between organizational culture and job satisfaction in Russian business enterprises. Human Resource Development International, 13(2), 225-235.
Toplam 51 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Makale Başvuru
Yazarlar

Muhammed Esat Erdoğan 0000-0003-2003-6089

Yayımlanma Tarihi 30 Temmuz 2020
Yayımlandığı Sayı Yıl 2020 Cilt: 15 Sayı: 54

Kaynak Göster

APA Erdoğan, M. E. (2020). ÖRGÜT KÜLTÜRÜNÜN DIŞA UYUM BECERİSİ İLE ÖRGÜTSEL GÜVEN ARASINDAKİ İLİŞKİDE YETENEK YÖNETİMİNİN ARACILIK ROLÜ: TELEKOMÜNİKASYON SEKTÖRÜNDE BİR ARAŞTIRMA. Öneri Dergisi, 15(54), 586-609.

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