(A Suggestıon Of Structural Model On Satisfaction Level Of Clients And Perceived Service Quality From Accounting Bureaus – I)

Hilmi Erdoğan Yayla; Ekrem Cengiz

(A Suggestıon Of Structural Model On Satisfaction Level Of Clients And Perceived Service Quality From Accounting Bureaus – I)

Yıl 2006, Sayı: 29, 176 - 181, 01.01.2006

Öz

(A Suggestıon Of Structural Model On Satisfaction Level Of Clients And Perceived Service Quality From Accounting Bureaus – I) In this paper we investigate the service quality, dimensions and measurement tools of service quality, and the relationship between the service quality and accounting bureaus. As the result of this study, we argue that accounting bureaus must have take into consideration of service quality dimensions in the light of contemporary marketing perceptiveness development. Keywords: Accounting bureaus, service quality Tam Metin (PDF)[Muhasebe Bürolarından Algılanan Hizmet Kalitesi ve Mükelleflerin Tatmin Düzeylerine Yönelik Yapısal Bir Model Önerisi-1]253 Kb

Anahtar Kelimeler

Accounting bureaus, service quality

Muhasebe Bürolarından Algılanan Hizmet Kalitesi ve Mükelleflerin Tatmin Düzeylerine Yönelik Yapısal Bir Model Önerisi-1

Yıl 2006, Sayı: 29, 176 - 181, 01.01.2006

Hilmi Erdoğan Yayla Ekrem Cengiz

Öz

Bu çalışmada hizmet kalitesi, hizmet kalite boyutları, hizmet kalitesinin ölçüm araçları ve hizmet kalitesi ile muhasebe bürolarının arasındaki ilişki incelenmiştir. Sonuç olarak muhasebe bürolarının çağdaş pazarlama anlayışında yaşanan gelişmeler ışığında hizmet kalitesi boyutlarını göz önünde bulundurmaları gerekliliği belirtilmiştir.

Anahtar Kelimeler

Muhasebe büroları, hizmet kalitesi

Toplam 0 adet kaynakça vardır.

Ayrıntılar

Diğer ID	JA82SJ34NG
Bölüm	Araştırma Makalesi
Yazarlar	Hilmi Erdoğan Yayla Bu kişi benim Ekrem Cengiz Bu kişi benim
Yayımlanma Tarihi	1 Ocak 2006
Gönderilme Tarihi	1 Ocak 2006
Yayımlandığı Sayı	Yıl 2006 Sayı: 29

Kaynak Göster

APA	Yayla, H. E., & Cengiz, E. (2006). (A Suggestıon Of Structural Model On Satisfaction Level Of Clients And Perceived Service Quality From Accounting Bureaus – I). The Journal of Accounting and Finance(29), 176-181.
AMA	Yayla HE, Cengiz E. (A Suggestıon Of Structural Model On Satisfaction Level Of Clients And Perceived Service Quality From Accounting Bureaus – I). The Journal of Accounting and Finance. Ocak 2006;(29):176-181.
Chicago	Yayla, Hilmi Erdoğan, ve Ekrem Cengiz. “(A Suggestıon Of Structural Model On Satisfaction Level Of Clients And Perceived Service Quality From Accounting Bureaus – I)”. The Journal of Accounting and Finance, sy. 29 (Ocak 2006): 176-81.
EndNote	Yayla HE, Cengiz E (01 Ocak 2006) (A Suggestıon Of Structural Model On Satisfaction Level Of Clients And Perceived Service Quality From Accounting Bureaus – I). The Journal of Accounting and Finance 29 176–181.
IEEE	H. E. Yayla ve E. Cengiz, “(A Suggestıon Of Structural Model On Satisfaction Level Of Clients And Perceived Service Quality From Accounting Bureaus – I)”, The Journal of Accounting and Finance, sy. 29, ss. 176–181, Ocak 2006.
ISNAD	Yayla, Hilmi Erdoğan - Cengiz, Ekrem. “(A Suggestıon Of Structural Model On Satisfaction Level Of Clients And Perceived Service Quality From Accounting Bureaus – I)”. The Journal of Accounting and Finance 29 (Ocak 2006), 176-181.
JAMA	Yayla HE, Cengiz E. (A Suggestıon Of Structural Model On Satisfaction Level Of Clients And Perceived Service Quality From Accounting Bureaus – I). The Journal of Accounting and Finance. 2006;:176–181.
MLA	Yayla, Hilmi Erdoğan ve Ekrem Cengiz. “(A Suggestıon Of Structural Model On Satisfaction Level Of Clients And Perceived Service Quality From Accounting Bureaus – I)”. The Journal of Accounting and Finance, sy. 29, 2006, ss. 176-81.
Vancouver	Yayla HE, Cengiz E. (A Suggestıon Of Structural Model On Satisfaction Level Of Clients And Perceived Service Quality From Accounting Bureaus – I). The Journal of Accounting and Finance. 2006(29):176-81.