BIBLIOMETRIC ANALYSIS OF PHUBBING BEHAVIOR BASED ON SCOPUS DATABASE

Öz

The fact that telephones, which can be considered as the greatest comfort of our age, can also become the most important threat to social relationships is the subject of many different studies. The phubbing behaviour, in which the phone is considered as an important threat especially for social relationships, can be counted among the current concepts carried out in this field. Phubbing is derived from the words ‘phone’ and ‘snubbing’ to describe the behaviour of people who ignore others by focusing on the phone. It is obvious that a systematic analysis of the existing studies is necessary in order to address the concept more efficiently in the management literature. For this purpose, a detailed conceptual framework was tried to be established, different types of scales adapted to Turkish were examined and a bibliometric analysis of phubbing-oriented studies in the field of management was carried out through a comprehensive literature review on Scopus, one of the important databases. The analysis of phubbing studies in the Scopus database, limited to the field of management, revealed that the most cited authors were David and Roberts (2017), the most frequently associated keyword was "social," the year with the highest number of publications on phubbing was 2024, the journal with the highest number of published articles was Journal of Psychology, and the most frequently associated key concept was "smartphone addiction." Based on the research findings, the gaps of the concept were tried to be revealed and suggestions were put forward for researchers who want to investigate phubbing.

Anahtar Kelimeler

• Phubbing
• Smartphone
• Business
• management and accounting
• Bibliometric Analysis.

TELE-HİÇLEME DAVRANIŞININ SCOPUS VERİ TABANINA DAYALI BİBLİOMETRİK ANALİZİ

Öz

Çağımızın en büyük konforu sayılabilecek akıllı telefonların aynı zamanda sosyal ilişkiler için en önemli tehdit konumuna gelebildiği ile ilgili birçok farklı çalışma konusu öne çıkmaktadır. Akıllı telefonun özellikle sosyal ilişkiler için önemli bir tehdit sayıldığı tele-hiçleme davranışı bu alanda yürütülen güncel konulardan sayılabilir. Tele-hiçleme (phubbing) akıllı telefona odaklanarak karşısındakileri gözardı eden kişilerin davranışını tanımlamak üzere telefon (phone) ve küçümseme (snubbing) kelimelerinden türetilmiştir. Kavramın yönetim literatüründe daha verimli şekilde ele alınması adına mevcut çalışmaların sistematik bir analizinin ortaya koyulması gerektiği ortadadır. Bu amaçla detaylı bir kavramsal çerçeve oluşturulmaya çalışılmış, Türkçeye uyarlanan farklı ölçek türleri incelenmiş ve önemli veritabanlarından Scopus üzerinden gerçekleştirilen kapsamlı literatür taramasıyla yönetim alanında tele-hiçleme odaklı çalışmaların bibliometrik analizi yapılmıştır. Scopus veri tabanında yönetim alanıyla sınırlandırılan tele-hiçleme çalışmalarına yönelik analizler sonucunda, en fazla atıf alan yazarın David ve Roberts (2017) olduğu, kavramın en sık ilişkilendirildiği kelimenin “sosyal” olduğu, tele-hiçleme çalışmalarının en yoğun şekilde yayımlandığı yılın 2024 olduğu, en fazla makale yayımlayan derginin Journal of Psychology olduğu ve kavramın en fazla ilişkilendirildiği anahtar kelimenin “akıllı telefon bağımlılığı” olduğu tespit edilmiştir. Araştırma bulguları esas alınarak kavramın boşlukları ortaya koyulmaya çalışılmış, tele-hiçleme konusunu araştırmak isteyen araştırmacılar için öneriler ortaya koyulmuştur.

Anahtar Kelimeler

• Tele-hiçleme
• Akıllı telefon
• İşletme
• yönetim ve muhasebe
• Bibliometrik Analiz

Kaynakça

1. Alpaslan, D. T., ve Önal, N. (2024). Investigation of High School Students’exposure to Phubbing Behavior. Eğitim Teknolojisi Kuram ve Uygulama, 14(2), 244-259.
2. Bozkurt, Ö. Ç., ve Çetin, A. (2016). Girişimcilik ve Kalkınma Dergisi’nin Bibliyometrik Analizi. Girişimcilik ve Kalkınma Dergisi, 11(2), 229 – 263.
3. Bracht, E. M., Hernandez Bark, A. S., She, Z., Van Dick, R., ve Junker, N. M. (2024). The downside of phones at work: exploring negative relationships between leader phubbing and follower engagement/performance. Leadership ve Organization Development Journal, 45(1), 82-93.
4. Chakraborty, T., Dhir, S., Al-Busaidi, A. S., ve Dwivedi, Y. K. (2024). Can Remote Work Be Adopted When Phubbing and Cyber Loafing Behavior Are on the Rise?. Journal of Global Information Management (JGIM), 32(1), 1-25.
5. Chotpitayasunondh, V., ve Douglas, K. M. (2016). How “phubbing” becomes the norm: The antecedents and consequences of snubbing via smartphone. Computers in Human Behavior, 63, 9-18. doi:10.1016/j.chb.2016.05.018.
6. David, M. E., ve Roberts, J. A. (2017). Phubbed and alone: Phone snubbing, social exclusion, and attachment to social media. Journal of the Association for Consumer Research, 2(2), 155-163.
7. Fellesson, M., ve Salomonson, N. (2020). It takes two to interact–Service orientation, negative emotions and customer phubbing in retail service work. Journal of Retailing and Consumer Services, 54, 102050.
8. Garrido, E. C., Delgado, S. C., ve Esteban, P. G. (2024). Phubbing and its impact on the individual's psychological well-being. Acta Psychologica, 248, 104388.

9. Gavcar, E. G., Büber, A., Balkıs, M., ve Şimşek, Ç. (2023). The psychometric properties of the general phubbing scale in adolescents. Pamukkale Medical Journal, 16(3), 392-403.
10. Gökdağ, R. (2018). Which One Has Priority in Interpersonal Communication? Individual or Mobile Phone. (Ed. Oze, N.). Public Relations ve Communicatıon Studies,(9-20). London: IJOPEC Publication.
11. Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. The leadership quarterly, 6(2), 219-247.
12. Güler, Ç., ve Sevinç, S. (2022). Tele-Hiçleme (Phubbing) Davranışına Maruz Kalmanın Öğrenme-Öğretme Süreçlerine Etkilerine İlişkin Algılar. Ege Eğitim Teknolojileri Dergisi, 6(1), 77-89.
13. Han, S., Min, J. ve Lee, H. (2015). Antecedents of social presence and gratification of social connection needs in SNS: A study of Twitter users and their mobile and non-mobile usage. International Journal of Information Management, 35(4), 459-471.
14. Hasan, S. A., Naseem, A., Mahmood, M., Sajjad, Z., ve Mirza, M. Z. (2024). Impact of supervisor phubbing on workplace incivility and workplace presenteeism: mediation and moderation effect of self-esteem and power distance. Journal of Management Development, 43(1), 68-86.
15. Hattingh, M., Dhir, A., Ractham, P., Ferraris, A., ve Yahiaoui, D. (2022). Factors mediating social media-induced fear of missing out (FoMO) and social media fatigue: A comparative study among Instagram and Snapchat users. Technological Forecasting and Social Change, 185, 122099.
16. Hussain, A., Fatima, N., ve Kumar, D. (2011). Bibliometric analysis of the 'electronic library' journal (2000-2010). Webology, 8(1), 1-11.
17. İli, B., ve Bakar, H. (2024). Veri Gazeteciliğine Yönelik Araştırmaların Bibliyometrik Analizi. Erciyes İletişim Dergisi, 11(2), 607-626.
18. Karagöz, B., ve Şeref, İ. (2019). Değerler eğitimi dergisi’nin bibliyometrik profili (2009-2018). Değerler Eğitimi Dergisi, 17(37), 219-246.
19. Krishnan, A., Kurtzberg, T.R. ve Naquin, C.E., (2014). The curse of the smartphone: Electronic multitasking in negotiations. Negotiation Journal, 30(2), pp.191-208.
20. Mantere, E. (2020). What Smartphones, Ethnomethodology, and Bystander Inaccessibility Can Teach Us About Better Design? In: Loizides, F., Winckler, M., Chatterjee, U., Abdelnour-Nocera, J. and Parmaxi, A. (eds.) Human Computer Interaction and Emerging Technologies: Adjunct Proceedings from the INTERACT 2019 Workshops. Pp. 91–100. Cardiff: Cardiff University Press. DOI: https://doi.org/10.18573/book3.k. License: CC-BY 4.0.
21. McDaniel, B.T., ve Radesky, J.S. (2018). Technoference: Parent distraction with technology and associations with child behavior problems. Child Development, 89(1), 100-109. https://doi.org/ 10.1111/cdev.12822.
22. McDaniel, B. T., O'Connor, K., ve Drouin, M. (2021). Work-related technoference at home and feelings of work spillover, overload, life satisfaction and job satisfaction. International Journal of Workplace Health Management, 14(5), 526-541.
23. Misra, S., Cheng, L., Genevie, J. ve Yuan, M. (2016). The iphone effect: The quality of inperson social interactions in the presence of mobile devices. Environment and Behavior, 48(2), 275–298.
24. Nazir, T. (2020). Impact of classroom phubbing on teachers who face phubbing during lectures. Psychology Research on Education and Social Sciences, 1(1), 41-47.
25. Özdemir, S. (2020). Yönetici Sosyotelizmi (Phubbing): Bir Ölçek Uyarlama Çalişmasi. Dicle Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 10(19), 134-145.
26. Özdemir, S., ve Erdem, R. (2021). Yönetici nezaketsizliği sosyal dışlanmayı nasıl etkiler: Yönetici sosyotelizmi ve yöneticiye güvenin rolü. İktisadi İdari ve Siyasal Araştırmalar Dergisi, 6(14), 103-116.
27. Parmaksız, İ. (2020). İletişimde ve ilişkilerde phubbing. Türkiye Sosyal Araştırmalar Dergisi, 24(2), 359-372.
28. Parmaksız, İ. (2021). Relationships between phubbing and the five factor personality traits. Kastamonu Education Journal, 29(4), 32-42.
29. Paul, J., Manchanda, P., Arora, N., ve Aggarwal, A. (2024). “I can't look at you while talking!”–fear of missing out and smartphone addiction as predictors of consumer's phubbing behavior. Journal of Research in Interactive Marketing, 18(4), 666-687.
30. Prasad, S., Harshe, D., Kaur, N., Jangannavar, S., Srivastava, A., Achanta, U., Khan, S. ve Harshe, G.A (2018). Study of magnitude and psychological correlates of smartphone use in medical students: A pilot study with a novel telemetric approach. Indian journal of psychological medicine, Indian J. Psychol. Med., 40(5), 468–475.
31. Robbins, S. P., & Judge, T. (2020). Örgütsel Davranışın Temelleri. İnci Erdem Artan ve Gül Eser (14. Baskıdan Çev.), Nobel Yayıncılık.
32. Roberts, J.A., ve David, M.E. (2016). My life has become a major distraction from my cell phone: Partner phubbing and relationship satisfaction among romantic partners. Computers in Human Behavior, 54, 134–141.
33. Roberts, J.A. ve David, M.E., (2017). Put down your phone and listen to me: How boss phubbing undermines the psychological conditions necessary for employee engagement. Computers in Human Behavior, 75, 206-217.
34. Roberts, J. A., ve David, M. E. (2020). Boss phubbing, trust, job satisfaction and employee performance. Personality and Individual Differences, 155, 109702.
35. Roberts, J. A., & David, M. E. (2022). Partner phubbing and relationship satisfaction through the lens of social allergy theory. Personality and Individual Differences, 195, 111676.
36. Sánchez, A. D., Del Río, M. D. L. C., & García, J. Á. (2017). Bibliometric analysis of publications on wine tourism in the databases Scopus and WoS. European Research on Management and Business Economics, 23(1), 8-15.
37. Sharma, M., Kaushal, D., ve Joshi, S. (2023). Adverse effect of social media on generation Z user's behavior: Government information support as a moderating variable. Journal of Retailing and Consumer Services, 72, 103256.
38. Silk, J.S., Stroud, L.R., Siegle, G.J., Dahl, R.E., Lee, K.H. ve Nelson, E.E. (2012). Peer acceptance and rejection through the eyes of youth: pupillary, eye tracking and ecological data from the Chatroom Interact task. Social Cognitive and Affective Neuroscience, 7(1), 93-105. doi:10.1093/scan/nsr044
39. Suryosukmono, G., Sahono, B., Daulay, M. Y. I., Hayadi, I., ve Afandy, C. (2023). Uncovering The Dark Side Of Leadership: Consequences Of Toxic Leadership On Turnover Intention With phubbing As Moderation. International Journal of Business and Society, 24(3), 886-904.
40. Tandon, A., Dhir, A., Talwar, S., Kaur, P., ve Mäntymäki, M. (2022). Social media induced fear of missing out (FoMO) and phubbing: Behavioural, relational and psychological outcomes. Technological Forecasting and Social Change, 174, 121149.
41. Thomée, S., Allard, K., Gunnarsson, M., Martinsson, P., Larsman, P., ve Spante, M. (2022). Phubbing at work: Mobile phone behavior in social contexts at the workplace and associations with the psychosocial work environment. In 15th Congress of European Academy of Occupational Health Psychology, 6-8 juli, Bordeaux France (pp. 589-589).
42. Walther, J.B., Van Der Heide, B., Kim, S. Y., Westerman, D. ve Tong, S. T. (2008). The role of friends’ appearance and behaviour and evaluations of individuals on Facebook: are we known by the company we keep? Human Communication Research, 34(1), 28-49.
43. Wang, P., Hu, H., Mo, P. K., Ouyang, M., Geng, J., Zeng, P., ve Mao, N. (2022). How is father phubbing associated with adolescents’ social networking sites addiction? Roles of narcissism, need to belong, and loneliness. The Journal of Psychology, 156(5), 331-348.
44. Van Eck, N. J. ve Waltman, L. (2014). Visualizing Bibliometric Networks. In Y. Ding, R. Rousseau, ve D. Wolfram (Eds.), Measuring Scholarly Impact: Methods and Practice (pp. 285–320). New York: Springer International Publishing. doi:10.1007/978-3-319-10377-8_13.
45. Van Eck, N.J. ve Waltman, L. (2019). VOSviewer Manual. Universiteit Leiden, Leiden.
46. Vanden Abeele, M.M.P., Antheunis, M.L. ve Schouten, A.P. (2016). The effect of mobile messaging during a conversation on impression formation and interaction quality. Computers in Human Behavior, 62, 562–569. https://doi.org/10.1016/j.chb.2016.04.
47. Vitvitskaya, O., Suyo-Vega, J. A., Meneses-La-Riva, M. E., ve Fernández-Bedoya, V. H. (2022). Behaviours and characteristics of digital natives throughout the teaching-learning process: a systematic review of scientific literature from 2016 to 2021. Academic Journal of Interdisciplinary Studies, 11(3), 38-49.
48. Xu, T., Wang, T., ve Duan, J. (2022). Leader phubbing and employee job performance: the effect of need for social approval. Psychology Research and Behavior Management, 15, 2303-2314.
49. Yam, F. C. ve İlhan, T. (2020). Modern çağın bütünsel teknolojik bağımlılığı: Phubbing. Psikiyatride Güncel Yaklaşımlar, 12(1), 1-1.
50. Yasin, R. M., Bashir, S., Vanden Abeele, M. M. P., ve Bartels, J. (2023). Supervisor phubbing phenomenon in organizations: Determinants and impacts. International Journal of Business Communication, 60(1), 150-172.
51. Yayan, E.H., Arikan, D., Saban, F., Gürarslan Baş, N. ve Özel Özcan, Ö. (2017). Examination of the correlation between ınternet addiction and social phobia in adolescents. Western Journal of Nursing Research., 39(9), 1240–1254.
52. Yousaf, S., Rasheed, M. I., Kaur, P., Islam, N., ve Dhir, A. (2022). The dark side of phubbing in the workplace: Investigating the role of intrinsic motivation and the use of enterprise social media (ESM) in a cross-cultural setting. Journal of Business Research, 143, 81-93.
53. Zupic, I., ve Čater, T. (2015). Bibliometric methods in management and organization. Organizational Research Methods, 18(3), 429 – 472.