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Kariyer Tatmininin Örgütsel Vatandaşlık Davranışına Etkisinde Örgütsel Bağlılığın ve İş Tatmininin Aracılık Rolü

Yıl 2021, , 276 - 299, 01.08.2021
https://doi.org/10.17153/oguiibf.875961

Öz

Bu çalışma, kariyer tatmininin örgütsel vatandaşlık davranışına etkisinde örgütsel bağlılığın ve iş tatmininin aracılık rolünü araştırmayı amaçlamaktadır. Araştırma, İzmir/Kemalpaşa Organize Sanayi Bölgesinde faaliyet gösteren özel sektör işletmelerden kolayda örnekleme yöntemi ile seçilen beyaz yakalı çalışanlar üzerinde gerçekleştirilmiştir. Değişkenler arasındaki ilişkilerin incelenmesine yönelik olarak değerlendirmeye alınan 308 adet anketin verileri, yapısal eşitlik modellemesi tekniği kullanılarak IBM AMOS 24 istatistik programı ile analiz edilmiştir. Elde edilen bulgular, kariyer tatmininin örgütsel vatandaşlık davranışı boyutlarından yardımseverlik, nezaket tabanlı bilgilendirme ve centilmenlik üzerinde olumlu etkisinin bulunduğunu göstermiştir. Ayrıca bu ilişkiye yalnızca duygusal bağlılık ve iş tatmini değişkenlerinin aracılık ettikleri tespit edilmiştir.

Kaynakça

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  • Altaş, S. S., & Çekmecelioğlu, H. G. (2007). İş tatmini, örgütsel bağlılık ve örgütsel vatandaşlık davranışının iş performansı üzerindeki etkileri: Bir araştırma. Öneri Dergisi, 7(28), 47–57.
  • Arbuckle, J. L. (2016). Amos (Version 24.0) [Computer Program]. Chicago: IBM SPSS.
  • Avcı, U., & Turunç, Ö. (2012). Dönüşümcü liderlik ve örgüte güvenin kariyer memnuniyetine etkisi: Lider-üye etkileşiminin aracılık rolü. Uluslararası Alanya İşletme Fakültesi Dergisi, 4(2), 45–55.
  • Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee "citizenship". The Academy of Management Journal, 26(4), 587–595.
  • Bayarçelik, E. B., & Fındıklı, M. A. (2016). The mediating effect of job satisfaction on the relation between organizational justice perception and intention to leave. Procedia-Social and Behavioral Sciences, 235, 403–411 .
  • Bitmiş, M. G., Sökmen, A., & Turgut, H. (2014). Örgütsel vatandaşlık davranışı ölçeği: Geçerlilik ve güvenilirliğinin yeniden değerlendirilmesi. Gazi Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 16(2), 1–14.
  • Blau, P. M. (1964). Exchange and power in social life. New York: John Wiley.
  • Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt & W. C. Borman (Eds.), Personnel selection in organizations (pp. 71–98). San Francisco: Jossey Bass.
  • Borman, W. C., & Motowidlo, S. J. (1997). Task performance and contextual performance: The meaning for personnel selection research. Human Performance, 10(2), 99–109.
  • Brief, A. P., & Motowidlo, S. J. (1986). Prosocial organizational behaviors. The Academy of Management Review, 11(4), 710–725.
  • Cantarelli, P., Belardinelli, P., & Belle, N. (2016). A meta-analysis of job satisfaction correlates in the public administration literature. Review of Public Personnel Administration, 36(2), 115–144.
  • Chen, F. C., Ku, E. C. S., Shyr, Y. H., Chen, F. H., & Chou, S. S. (2009). Job demand, emotional awareness, and job satisfaction in internships: The moderating effect of social support. Social Behavior and Personality, 37(10), 1429–1440.
  • Chughtai, A., & Zafar, S. (2006). Antecedents and consequences of organizational commitment among Pakistani University teachers. Applied Human Resource Management Research, 11(1), 39–64.
  • Colquitt, J. A., Scott, B. A., Rodell, J. B., Long, D. M., Zapata, C. P., Conlon, D. E., & Wesson, M. J. (2013). Justice at the millennium, a decade later: A meta-analytic test of social. Journal of Applied Psychology, 98(2), 199–236.
  • Çetin, F. (2011). Örgütsel vatandaşlık davranışlarının açıklanmasında örgütsel bağlılık, iş tatmini, kişilik ve örgüt kültürünün rolü (Doktora Tezi). Ankara Üniversitesi, Ankara.
  • Dash, S., & Pradhan, R. K. (2014). Determinants and consequences of organizational citizenship behavior: A theoretical framework for ındian manufacturing organizations. International Journal of Business and Management Invention, 3(1), 17–27.
  • Dyke, L., & Duxbury, L. (2011). The implications of subjective career success. Journal for Labour Market Research, 43(3), 219–229.
  • Emerson, R. M. (1976). Social exchange theory. Annual Review of Sociology, 2, 335–362.
  • Feather, N. T., & Rauter, K.A. (2004). Organizational citizenship behaviors in relation to job status, job insecurity, organizational commitment and identification, job satisfaction and work values. Journal of Occupational and Organizational Psychology, 77(1), 81–94.
  • Foote, D. A., & Tang, T. L. P. (2008). Job satisfaction and organizational citizenship behavior (OCB): Does team commitment make a difference in self-directed teams? Management Decision, 46(6), 933–947.
  • Gautam, T., Van Dick, R., Wagner, U., Upadhyay, N., & Davis, A. J. (2005). Organizational citizenship behavior and organizational commitment in Nepal. Asian Journal of Social Psychology, 8(3), 305–314.
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The Mediating Roles of Organizational Commitment and Job Satisfaction in the Effect of Career Satisfaction on Organizational Citizenship Behavior

Yıl 2021, , 276 - 299, 01.08.2021
https://doi.org/10.17153/oguiibf.875961

Öz

This study aims to examine whether organizational commitment and job satisfaction have mediating roles in the effect of career satisfaction on organizational citizenship behavior. The study was carried out on white-collar workers who were chosen through convenience sampling from private sector companies operating in İzmir/Kemalpaşa Organized Industrial Zone, Turkey. The data from 308 employees were analyzed via structural equation modeling techniques at the IBM Amos 24 statistical program. The results indicated that career satisfaction had a positive effect on the sportsmanship, courtesy, and altruism dimension of organizational citizenship behavior. Also, it was found that job satisfaction and only affective commitment had mediating roles in this relationship.

Kaynakça

  • Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1–18.
  • Altaş, S. S., & Çekmecelioğlu, H. G. (2007). İş tatmini, örgütsel bağlılık ve örgütsel vatandaşlık davranışının iş performansı üzerindeki etkileri: Bir araştırma. Öneri Dergisi, 7(28), 47–57.
  • Arbuckle, J. L. (2016). Amos (Version 24.0) [Computer Program]. Chicago: IBM SPSS.
  • Avcı, U., & Turunç, Ö. (2012). Dönüşümcü liderlik ve örgüte güvenin kariyer memnuniyetine etkisi: Lider-üye etkileşiminin aracılık rolü. Uluslararası Alanya İşletme Fakültesi Dergisi, 4(2), 45–55.
  • Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee "citizenship". The Academy of Management Journal, 26(4), 587–595.
  • Bayarçelik, E. B., & Fındıklı, M. A. (2016). The mediating effect of job satisfaction on the relation between organizational justice perception and intention to leave. Procedia-Social and Behavioral Sciences, 235, 403–411 .
  • Bitmiş, M. G., Sökmen, A., & Turgut, H. (2014). Örgütsel vatandaşlık davranışı ölçeği: Geçerlilik ve güvenilirliğinin yeniden değerlendirilmesi. Gazi Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 16(2), 1–14.
  • Blau, P. M. (1964). Exchange and power in social life. New York: John Wiley.
  • Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt & W. C. Borman (Eds.), Personnel selection in organizations (pp. 71–98). San Francisco: Jossey Bass.
  • Borman, W. C., & Motowidlo, S. J. (1997). Task performance and contextual performance: The meaning for personnel selection research. Human Performance, 10(2), 99–109.
  • Brief, A. P., & Motowidlo, S. J. (1986). Prosocial organizational behaviors. The Academy of Management Review, 11(4), 710–725.
  • Cantarelli, P., Belardinelli, P., & Belle, N. (2016). A meta-analysis of job satisfaction correlates in the public administration literature. Review of Public Personnel Administration, 36(2), 115–144.
  • Chen, F. C., Ku, E. C. S., Shyr, Y. H., Chen, F. H., & Chou, S. S. (2009). Job demand, emotional awareness, and job satisfaction in internships: The moderating effect of social support. Social Behavior and Personality, 37(10), 1429–1440.
  • Chughtai, A., & Zafar, S. (2006). Antecedents and consequences of organizational commitment among Pakistani University teachers. Applied Human Resource Management Research, 11(1), 39–64.
  • Colquitt, J. A., Scott, B. A., Rodell, J. B., Long, D. M., Zapata, C. P., Conlon, D. E., & Wesson, M. J. (2013). Justice at the millennium, a decade later: A meta-analytic test of social. Journal of Applied Psychology, 98(2), 199–236.
  • Çetin, F. (2011). Örgütsel vatandaşlık davranışlarının açıklanmasında örgütsel bağlılık, iş tatmini, kişilik ve örgüt kültürünün rolü (Doktora Tezi). Ankara Üniversitesi, Ankara.
  • Dash, S., & Pradhan, R. K. (2014). Determinants and consequences of organizational citizenship behavior: A theoretical framework for ındian manufacturing organizations. International Journal of Business and Management Invention, 3(1), 17–27.
  • Dyke, L., & Duxbury, L. (2011). The implications of subjective career success. Journal for Labour Market Research, 43(3), 219–229.
  • Emerson, R. M. (1976). Social exchange theory. Annual Review of Sociology, 2, 335–362.
  • Feather, N. T., & Rauter, K.A. (2004). Organizational citizenship behaviors in relation to job status, job insecurity, organizational commitment and identification, job satisfaction and work values. Journal of Occupational and Organizational Psychology, 77(1), 81–94.
  • Foote, D. A., & Tang, T. L. P. (2008). Job satisfaction and organizational citizenship behavior (OCB): Does team commitment make a difference in self-directed teams? Management Decision, 46(6), 933–947.
  • Gautam, T., Van Dick, R., Wagner, U., Upadhyay, N., & Davis, A. J. (2005). Organizational citizenship behavior and organizational commitment in Nepal. Asian Journal of Social Psychology, 8(3), 305–314.
  • George, J. M., & Brief, A. P. (1992). Feeling good-doing good: A conceptual analysis of the mood at work-organizational spontaneity relationship. Psychological Bulletin, 112(2), 310–329. Gouldner, A. W (1960). The norm of reciprocity: A preliminary statement. American Sociological Review, 25(2), 161–178.
  • Greenhaus, J. H., Parasuraman, S., & Wormley, W. M. (1990). Effect of race on organizational experiences, job performance evaluations, and career outcomes. Academy of Management Journal, 33(1), 64–86.
  • Grego-Planer, D. (2019). The relationship between organizational commitment and organizational citizenship behaviors in the public and private sectors. Sustainability, MDPI, 11(22), 1–20.
  • Hair Jr., J. F., Black, W. C., Babin, W. J., & Anderson, R. E. (2014). Multivariate data analysis (7th ed.). Harlow, UK: Pearson.
  • Hall, D. T. (2002). Careers in and out of organizations. Thousand Oaks, CA: Sage Publications, Inc.
  • Harrington, D. (2009). Confirmatory factor analysis. New York: Oxford University Press.
  • Hayes, A. F. (2009). Beyond Baron and Kenny: Statistical mediation analysis in the new millennium. Communication Monographs, 76(4), 408–420.
  • Heslin, P. A. (2005). Conceptualizing and evaluating career success. Journal of Organizational Behavior, 26(2), 113–136.
  • Hirschi, A., Nagy, N., Baumeler, F., Johnston, C. S., & Spurk, D. (2017). Assessing key predictors of career success: Development and validation of the career resources questionnaire. Journal of Career Assessment, 26(2), 338–358.
  • Hsu, M. S., & Tsai, Y. Y. (2014). Career satisfaction and organizational commitment among hotel employees in Taiwan. Journal of Hotel & Business Management, 3(1).
  • Jain, A. K., Giga, S. I., & Cooper, C. L. (2013). Stress, health, and well-being: The mediating role of employee and organizational commitment. International Journal of Environmental Research and Public Health, 10(10), 4907–4924.
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  • Nguni, S., Sleegers, P., & Denessen, E. (2006) Transformational and transactional leadership effects on teachers' job satisfaction, organizational commitment, and organizational citizenship behavior in primary schools: The Tanzanian case. School Effectiveness and School Improvement, 17(2), 145–177.
  • Organ, D. W. (1997). Organizational citizenship behavior: It's constructed clean-up time. Human Performance, 10(2), 85–97.
  • Organ, D. W., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior, Personnel Psychology, 48(4), 775–802.
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  • Podsakoff, P. M., & MacKenzie, S. B. (1997). Impact of organizational citizenship behavior on organizational performance: A review and suggestion for future research. Human Performance, 10(2), 133–151.
  • Podsakoff, P. M., Mackenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513–563.
  • Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies, Journal of Applied Psychology, 88(5), 879–903.
  • Prasetio, A. P., Yuniarsih, T., & Ahman, E. (2017). Job satisfaction, organizational commitment, and organizational citizenship behaviour in state-owned banking. Universal Journal of Management, 5(1), 32–38.
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  • Rasdi, R. M., Ismail, M., & Garavan, T. N. (2011). Predicting Malaysian managers' objective and subjective career success. The International Journal of Human Resource Management, 22(17), 3528–3549.
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  • Williamson, J., Pemberton, A., & Lounsbury, J. (2005). An investigation of career and job satisfaction in relation to personality traits of information professionals. The Library Quarterly, 75(2), 122–141.
  • Williams, J., & MacKinnon, D. P. (2008). Resampling and distribution of the product methods for testing indirect effects in complex models. Structural Equation Modeling, 15(1), 23–51.
  • Wright, T. A., & Bonett, D. G. (2007). Job satisfaction and psychological well-being as nonadditive predictors of workplace turnover. Journal of Management, 33(2), 141–160.
  • Yang, J. T. (2010). Antecedents and consequences of job satisfaction in the hotel industry. International Journal of Hospitality Management, 29(4), 609–619.
  • Yüksel, İ. (2005). İş-aile çalışmasının kariyer tatmini, iş tatmini ve iş davranışları ile ilişkisi. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 19(2), 301–314.
  • Yuan, L., Tan, X., Huang, C., & Zou, F. (2014). Mediating effect of job satisfaction on the relationship between emotional intelligence and perceived general health. Social Behavior and Personality: An International Journal, 42(7), 1057–1068.
  • Yürür, S. (2019). Sosyal mübadele kuramı. In S. Yürür (Ed.), Örgütsel davranış kuramları (pp. 245–279). İstanbul: BETA Yayıncılık.
  • Zeinabadi, H. (2010). Job satisfaction and organizational commitment as antecedents of organizational citizenship behavior (OCB) of teachers. Procedia - Social and Behavioral Sciences, 5(2), 998–1003.
Toplam 95 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Makaleler
Yazarlar

İbrahim Rençber 0000-0002-0415-9866

Celil Koparal 0000-0002-4882-2906

Yayımlanma Tarihi 1 Ağustos 2021
Gönderilme Tarihi 7 Şubat 2021
Yayımlandığı Sayı Yıl 2021

Kaynak Göster

APA Rençber, İ., & Koparal, C. (2021). The Mediating Roles of Organizational Commitment and Job Satisfaction in the Effect of Career Satisfaction on Organizational Citizenship Behavior. Eskişehir Osmangazi Üniversitesi İktisadi Ve İdari Bilimler Dergisi, 16(2), 276-299. https://doi.org/10.17153/oguiibf.875961