Pazar Tabanlı Yeteneklerin İşletme Performansı Üzerindeki Etkisi: Türkiye İmalat İşletmelerinde Bir Uygulama
Yıl 2018,
Cilt: 13 Sayı: 2, 1 - 22, 15.08.2018
Ahmet Buğra Hamşıoğlu
,
Tülin Durukan
Öz
Bu
çalışmanın amacı, kaynak tabanlı kuram ekseninde pazar tabanlı yetenekleri
incelemek ve bu bağlamda Türkiye imalat işletmelerinde pazar tabanlı
yeteneklerin işletme performansı üzerindeki etkilerini belirlemektir. Türkiye
imalat işletmeleri listesine bağlı olarak büyük ve orta boy imalat işletmeler
belirlenmiştir. Belirlenen bu işletmelerden, 500 işletme yöneticisine anket
yöntemi uygulanarak araştırma gerçekleştirilmiştir. Elde edilen verilerin
analizinde; SPSS 16.0 paket programından yararlanılarak analiz edilmiştir. Oluşturulan modeli ve hipotezleri test etmek
amacıyla kısmi en küçük kareler yöntemi kullanılmıştır. Araştırmada kullanılan
ölçeklerin geçerlilikleri ve güvenilirleri test edilmiş ve daha sonara hem
ölçüm modeli hem de yapısal model SMART PLS programı yardımı ile analiz
edilmiştir. Bu çalışmanın sonucu olarak, pazar tabanlı yeteneklerin işletme
performansı üzerinde doğrudan ve pozitif etkileri olduğu görülmüştür.
Kaynakça
- Agarval R., ve Karahanna E., (2000). “Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage”, MIS Quarterly, 24 (4), 665-694.
- Akimova I., (2000). “Development of Market Orientation and Competitiveness of Ukrainian Firms”, European Journal of Marketing, 43(9/10),1128-1148.Altunışık, R.,Coşkun R., Coşkun R.,Bayraktaroğlu S., ve Yıldırım E.,(2005). Sosyal Bilimlerde Araştırma Yöntemleri SPSS Uygulamalı, Sakarya Kitapevi., Sakarya.
- Balcı, A.,, (2011). Sosyal Bilimlerde Araştırma Yöntem, Teknik ve İlkeler,Pegem Ya.,Ankara.
- Balmer J., M.T., ve Gray E., R., ,(2003). “Corporte Brands: What are they? What of them?”, European Journal of Mar-keting, 37(7/8), 972-997.
- Barney J., (1986). “Organizational Culture:Can it be a Source of Sustained Competitive Advntage?”, Academy of Management Review, 11(3), .656-665.Barney J., (1991). “Firm Resources and Sustained Competitive Advantage”, Journal of Management, 17(1),99-120.
- Barney J., (2001). “Is The Resource Based “View” A Useful Perspective for Strategic Management Research? Yes”, Academy of Management Review, 26 (1),.41-56.
- Brush H. T.,ve Artz K., W. (1999). “Toward A Contingent Resource Based Theory: The Impact of Information Asym-metry on The Value of Capabilities in Veterinary Medicine”, Strategic Management Journal, 20, 223-250.
- Cassel C., Hackl P., ve Westlund A., H., (1999), “Robustness of Partial Least Squares Method for Estimating Latent Variable Quality Structures”,Journal of Applied Statistics, 26 (4), 435-446.
- Chaharbaghi K., ve Lynch R., (1999). “Sustainable CompetitiveAdvantage: Toward a Dynamic Resource Based Stra-tegy”, Management Decision, 37 (1), 45-50.
- Chin W.,W ve Gopal A., (1995), “An Adaptation Intention in GSS: Importance of Beliefs”, Data Base Advances, 26, 42-64.
- Collis D., J., ve Montgomery C., A. (1995). “Competing on Resources: Strategy in the 1990s”, Harvard Business Re-view, (July-August),118-128.
- Compeau D.,R,ve Higgins C.,A., (1995), “Applicaiton of Social Cognitive Theory to Training for Computer Skills”, Information System Research,6(2), 118-143.
- Conant S. J., Momva M., P., ve Varadarajan P.R., (1990).”Strategic Types Distinctive Marketng Comperencies and Organizational Performance: A Multiple Measures-Based Study”, Strategic Management Journal, 11(5), 365-383.
- Çelik H., ve Başaran B, (2008). “Bireysel Müşteriler Tarafından Algılanan Elektronik Hizmet Kalitesi”, Anadolu Üniversitesi Sosyal Bilimler Dergisi, 8 (2), 129-151.
- Darroch J., ve Mcnaughton R.,(2003). “Beyond Market Orientation Knowledge Management and the Innovativeness of New Zealand Firms”, European Journal of Marketing, 37(3/4), 572-593.
- Day G., S., (1994). “The Capabiliities of Market-Driven Organizations”, Journal of Marketing, 58 (October), 37-52.
- Dess G., G., ve Robinson R., B., (1984). “Measuring Organizational Performance in the Absence of Objective Measu-res: The Case of the Privately-Held Firm and Conglomerate Business Unit”, Strategic Management Journal, 5 (3),265-273.
- Eccless R., G., (1991). “The Performance Measurement Manifesto”, Harvard Business Review, (January-February),131-137.
- Edvardson B., Johnson M.,D., Gustafson A., ve Strandvik T., (2000), “The Effect on Satisfaction and Loyalty on Profits Growth: Product Versus Services”, Total Quality Management, 11(7), .917-927.
- Eskildsen J., Kristensen K., Juhl H.,J., ve Ostergaard P., (2004), “The Drivers of Customer Satisfaction and Loyalty: The Case of Denmark 2000-2002”, Total Quality Management, 15(5/6), 859-868.
- Evanschitky H., (2007), “Market Orientation of Service Networks:Direct and Indirect Effect on Sustained Competitive Advantage”, Journal of Strategic Marketing, 15 (September), 349-368.
- Fahy J., Hooley G., Cox T., Beracs J., Fonfara K.,ve Snoj B., (2000). “The Development and Impact of Marketing Capa-bilities in Central Europe”, Journal of International Business Studies, 31 (1), 63-81.
- Fahy J.,ve Hooley G., (2002). “Sustainable Competitive Advantages in Electronic Business: Towards a Contingency Perspective on the Resource-Based View”, Journal of Strategic Marketing, 10 (4), 241-253.
- Ford J., D., & Schellenberg D., A., (1982).“Conceptual Issues of Linking in the Assessment of Organizational Perfor-mance”, Academy of Management Review, 7(1),49-58.
- Fornell C, Johnson M.,D., Anderson E., W., Cha., ve Bryant B.,E., (1996), “The American Customer Satisfaction Index: Nature,Purpose and Findings”, Journal of Marketing, 60 (4), 7-18.
- Fornell C., ve Lacker D.,F., (1981). “Evaluating Structural Equation Models with Unobservable Variables and Measurement Error”, Journal of Marketing Research, 18 (1), 39-50.
- Fornell C., (1992), “A National Customer Satisfaction Barometer: The Swedish Experience”, Journal of Marketing, 56 (1),.6-21.
- Franco-Santos., M., Kennerley M., Micheli P., Martinez V., Marr B., Gray D ve Neely A., (2007). “Toward a Definition of a Business Performance Measurement System”, International Journal of Operations & Production Management, 27(8),784-801.
- Gegez, E., (2007). Pazarlama Araştırmaları, Beta Ya.,İstanbul.
- Götz, O., Gobbors, K., L., ve Krafft, M., (2010), Handbook of Partial Least Squares Concept, Methods and Apllications, Springer New Yok, in [Eds.Vizi, V.E.,Chin, W.W., Henzeler, J.,Wang H.], “Evaluation of Structural Equation Models Using the Partial Least Squares (PLS) Approach”, 691-711.
- Grant T., R., (1991). “The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation”, California Management Review, 33(3), 114-135.
- Hair F., J., Back W., Babin J., ve Anderson R.,E., (2010). Multivariate Data Analysis, Seventh Edition, New Jersey, Pearson, Prentice Hall.
- Hair F., J., Ringle C., M., ve Sarsted M., (2013). “Partial Least Squares Structural Equation Modeling: Rigorous Applications, Beter Result and Higher Acceptance”, Long Range Planning, 46 (1), 1-12.
- Hair J., E., Ringle C., M., ve Sarstedt M., (2011). “PLS-SEM: Indeed A Silver Bullet”, Journal of Marketing Theory and Practice, 19 (2), 139-151.Harrison-Walker J., L. (2001). “The Measurement of a Market Orientation and its Impact on Business Performance”, Journal of Quality Management, 6, 139-172.Henseller J., Ringle C., Christian M., ve Sinkovics R., (2009),”The Use of Partial Least Squares Path Modeling in International Marketing”, Advances in International Marketing, 20, 277-319.
- Hitt, M.,A., Ireland,R. D.,ve Hoskisson, R., E. (2003). Strategic Management Competitiveness and Globalization, Fifth Edition, Thomson South-Western, Publisingh.
- Hooley G., J., Greenley G., Cudogan J.,W., ve Fahy J., (2005). “The Performance Impact of Marketing Resources”, Journal of Business Research, 58,18-27.
- Hulland J., Chow Y., H., ve Shinyin L., (1996), “Use of Causal Model in Marketing Research: A Review”, International Journal of Research in Marketing,13, 181-197.
- Hunt S., D., ve Morgan R.,M., (1995). “The Comparative Advantage Theory of Competition”, Journal of Marketing, 59(2),1-15.
- Hurley R.,F., ve Hult T.,M., (1998). “Innovation, Market Orientation and Organizational Learning: An Integration and Emprical Examination”, Journal of Marketing, 62 (July),42-54.
- Jaworski B., J., ve Kohli A., K., (1993). “Market Orientation: Antecedents and Consequences”, Journal of Marketing, 57 (July), 53-70.
- Kohli A., K., Jaworski B., J., ve Kumar A., (1993). “MARKOR: A Measure of Market Orientation”, Journal of Marketing Research, 30 (November),476-477.
- Kristensen K., Martensen A., ve Gronholdt L.,G., L., (1999), “Measuring the Impact of Buying Behaviour on Customer Satisfaction”, Total Quality Management, 10(4/5),.602-614.
- Lohmoller J. B. (1988), “The PLS Program System: Latent Variables Path Analysis with Partial Least Squares Estimation”, Multivarate Behavioural Research, 23 (January), 125-127.
- Mahoney J., T., (1993). “Strategic Management and Determinism: Sustaining The Conversation”, Journal of Manage-ment Studies, 30 (1), 173-191.Malhotra K.,N., (2007). Marketing Research An Applied Orientation, Pearson Prentice Hall.
- Marr B., Schiuma G., (2003). “Business Performance Measurement-Past, Present and Furute”, Management Decision, 41(8),680-687.
- Matsuno K., ve Mentzer J.,T., (2000). “The Effect of Strategy Type on the Market Orientation- Performance Relations-hip”, Journal of Marketing, 64 (October),1-16.
- Matsuno K., Mentzer J., T. ve Özsomer A., (2002). “The Effect of Entrepreneurial Proclivity and Market Orientation on Business Performance”, Journal of Marketing, 66(3),18-32.
- MCfarland D.,J., Hamilton D., (2006), “Adding Concextual Specificity to the Technology Acceptance Model”, Computer in Human Behaviour, 22, .427-447.
- Mengüç B.,ve Auh S., (2006). “Creating a Firm Level Dynamic Capability through Capitalizing on Market Orientation and Innovativeness”, Journal of the Academy of Marketing Science, 34(1), 63-73.
- Moore M., ve Fairhurst A.,, (2003), “Marketing Capabilities and Firm Performance in Fashion Retailing”, Journal of Fashion Marketing and Management, 7 (4),386-397.
- Morgan R., E., Mcguinness T., & Thorpe E., R., (2000). “The Contribution of Marketing to Business Strategy Formula-tion: A Perspective on Business Performance Gains”, Journal of Strategic Marketing, 8,341-362.
- Murphy G., B.,Trailer J., W. ve Hill R., C., (1996). “Measuring Organizational Performance in Entrepreneurship”, Journal of Business Research, 36(1),15-23.
- Neely A,, (2005). “The Evolution of Performance Measurement Research Development in the Last Decade and a Research Agenda for the Next”, International Journal of Operations & Production Management, 25(12),1264-1277.
- Newbold, P., (2008). İşletme ve İktisat İçin İstatistik, [Çev Şenesen Ü.], 4. Basım, Literatür Ya., İstanbul.
- Oliver., C., (1997). “Sustainable Competitive Advantage: Combining Institutional and Resource Based Views”, Strate-gic Management Journal, 18(9),697-713. Papatya N., (2007b). “Savaşçı İşletmelerin Rekabette Meydan Okuma Stratejisi: Kaynak Tabanlı Pazarlama”, Pİ: Pazar-lama İletişim Dergisi, 6 (20), (Nisan- Mayıs-Haziran), 13-21.
- Papatya N., Papatya G., ve Hamşıoğlu A.B., (2005). “Gelecek Rekabeti ve Girişimci İşletmecilik Yaklaşımı: Türkiye Üretim İşletmeleri İçin Bir Modelleme Çalışması ve Araçsal Hedefler”, III. Uluslararası Türk Dünyası Sosyal Bilimler Kongresi Bildiri Kitabı II. Cilt, (05-09 Haziran Celalabat/Kırgizistan),650-675.Papatya, N., (2007a). Sürdürülebilir Rekabetçi Üstünlük Sağlamada Stratejik Yönetim ve Pazarlama Odağı Kaynak Tabanlı Görüş, Asil Ya.
- Peter J.,P., (1981), “Construct Validity: A Review of Basic Issues and Marketing Practice”, Journal of Marketing Rese-arch, 18 (February),133-145.
- Porter M., E. (1996). “What Is Strategy?”, Harvard Business Review, (November-December), 61-78.
- Rindova P. V., ve Fombrun C., J. (1999). “Constructing Competitive Advantage: The Role of Firm Constituent Interac-tions”, Strategic Management Journal, 20 (8), 691-710.
- Ringle C., M., Sarstedt M., Schlittgen R., ve Taylor C.,R,(2013). “PLS Path Modeling and Evolutionary Segmentation”, Journal of Business Research, 66,1318-1324.
- Rose M.,G., ve Shoham A., (2002). “Export Performance and Market Orientation Establishing an Empirical Link”, Journal of Business Research, 55 (3),217-225.
- Slater S., F., ve Narver J., C., (1993). “Product Market Strategy and Performance: Analysis of the Miles and Snow Strategy Types”, European Journal of Marketing, 27 (10), 33-51.
- Song M., Nason R., ve Di Benedetto A., C., (2008). “Distinctive Marketing and Information Technology Capabilities and Strategic Types: A Cross-National Investigation”, Journal of International Marketing, 16(1), 4-38.
- Srivastava K., R., Shervani T., A., ve Fahey L., (1998). “Market-Based Assets and Shareholder Value: A Framework for Analysis”, Journal of Marketing, 62 (January), 2-18.
- Srivastava R., Fahey L., ve Christensen K., (2001). “The Resource Based View and Marketing: The Role of Market-Based Assest in Gaining Competitive Advantage”, Journal of Management, 27,777-782.
- Suwingnj P., Bitiici U.S., ve Carrie A.S., (2000). “Quantitive Models for Performance Measurement System”, Interna-tional Journal of Production Economics, 64, 231-241.
- Theodosiou M., Kehagias J., ve Ktasikea E., (2012), “Strategic Orientations, Marketing Capabilities and Firm Perfor-mance: An Emprical Investigation in the Context of Frontline Managers in Service Organizations”, Industrial Marke-ting Management, 41, 1058-1070.
- Venkatraman N., ve Ramanujam V., (1986). ”Measurement of Business Performance in Strategy Research: A Compari-son of Approaches”, Academy of Management Review, 11(4),801-814.
- Yu W., Ramanathan R., ve Nath P., (2014), “The Impacts of Marketing and Operations Capabiliities on Financial Per-formance in the UK Retail Sector: A Resource Based Perspective”, Industrial Marketing Management, 43(1), 25-31.
- Venkatraman N., ve Ramanujam V., (1986). ”Measurement of Business Performance in Strategy Research: A Comparison of Approaches”, Academy of Management Review, 11(4),801-814.
- Vinzi E.V., Trinchera L., ve Amato S., (2010), Handbook of Partial Least Squares Concept, Methods and Apllications, Springer New Yok, in [Eds.Vizi, V.E.,Chin, W.W., Henseler, J.,Wang H.], “PLS Path Modeling: From Foundations to Recent Developments and Open Issues for Model Assessment and Development”, 47-82.
- Vinzi E.V., Trinchera L., ve Amato S., (2010), Handbook of Partial Least Squares Concept, Methods and Apllications, Springer New Yok, in [Eds.Vizi, V.E.,Chin, W.W., Henseler, J.,Wang H.], “PLS Path Modeling: From Foundations to Recent Developments and Open Issues for Model Assessment and Development”, 47-82.
- Wernerfelt B., (1995). “The Resource Based Viiew of The Firm: Ten Years After”, Strategic Management Journal, 16,171-174.
- Wernerfelt B., (1995). “The Resource Based Viiew of The Firm: Ten Years After”, Strategic Management Journal, 16,171-174.
- Yu W., Ramanathan R., ve Nath P., (2014), “The Impacts of Marketing and Operations Capabiliities on Finan-cial Performance in the UK Retail Sector: A Resource Based Perspective”, Industrial Marketing Management, 43(1), 25-31.
The Effect of Market Based Competence on the Business Performance: An Application in Turkish Manufacturing Business
Yıl 2018,
Cilt: 13 Sayı: 2, 1 - 22, 15.08.2018
Ahmet Buğra Hamşıoğlu
,
Tülin Durukan
Öz
The main aim of
this thesis is to analyze the marketing based competences in the perspective
of research based of view and, in this context to investigate the effects of
marketing based competences on the business performance. Big and medium sized
enterprises are determined from the list of Turkish manufacturing businesses.
The research is done by survey methodology to 500 business managers from the
determined list. Analyzed using SPSS 16.0 package program. Partial least squares
method is used to test the constructed model and the hypothesis. The validity
and the reliability of the scales used in the research is tested and, they
both measurement and structural model is analyzed with SMART PLS programme.
In this study, it is found that the effect of the marketing based competences
on the business performance is direct and positive.
|
Kaynakça
- Agarval R., ve Karahanna E., (2000). “Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage”, MIS Quarterly, 24 (4), 665-694.
- Akimova I., (2000). “Development of Market Orientation and Competitiveness of Ukrainian Firms”, European Journal of Marketing, 43(9/10),1128-1148.Altunışık, R.,Coşkun R., Coşkun R.,Bayraktaroğlu S., ve Yıldırım E.,(2005). Sosyal Bilimlerde Araştırma Yöntemleri SPSS Uygulamalı, Sakarya Kitapevi., Sakarya.
- Balcı, A.,, (2011). Sosyal Bilimlerde Araştırma Yöntem, Teknik ve İlkeler,Pegem Ya.,Ankara.
- Balmer J., M.T., ve Gray E., R., ,(2003). “Corporte Brands: What are they? What of them?”, European Journal of Mar-keting, 37(7/8), 972-997.
- Barney J., (1986). “Organizational Culture:Can it be a Source of Sustained Competitive Advntage?”, Academy of Management Review, 11(3), .656-665.Barney J., (1991). “Firm Resources and Sustained Competitive Advantage”, Journal of Management, 17(1),99-120.
- Barney J., (2001). “Is The Resource Based “View” A Useful Perspective for Strategic Management Research? Yes”, Academy of Management Review, 26 (1),.41-56.
- Brush H. T.,ve Artz K., W. (1999). “Toward A Contingent Resource Based Theory: The Impact of Information Asym-metry on The Value of Capabilities in Veterinary Medicine”, Strategic Management Journal, 20, 223-250.
- Cassel C., Hackl P., ve Westlund A., H., (1999), “Robustness of Partial Least Squares Method for Estimating Latent Variable Quality Structures”,Journal of Applied Statistics, 26 (4), 435-446.
- Chaharbaghi K., ve Lynch R., (1999). “Sustainable CompetitiveAdvantage: Toward a Dynamic Resource Based Stra-tegy”, Management Decision, 37 (1), 45-50.
- Chin W.,W ve Gopal A., (1995), “An Adaptation Intention in GSS: Importance of Beliefs”, Data Base Advances, 26, 42-64.
- Collis D., J., ve Montgomery C., A. (1995). “Competing on Resources: Strategy in the 1990s”, Harvard Business Re-view, (July-August),118-128.
- Compeau D.,R,ve Higgins C.,A., (1995), “Applicaiton of Social Cognitive Theory to Training for Computer Skills”, Information System Research,6(2), 118-143.
- Conant S. J., Momva M., P., ve Varadarajan P.R., (1990).”Strategic Types Distinctive Marketng Comperencies and Organizational Performance: A Multiple Measures-Based Study”, Strategic Management Journal, 11(5), 365-383.
- Çelik H., ve Başaran B, (2008). “Bireysel Müşteriler Tarafından Algılanan Elektronik Hizmet Kalitesi”, Anadolu Üniversitesi Sosyal Bilimler Dergisi, 8 (2), 129-151.
- Darroch J., ve Mcnaughton R.,(2003). “Beyond Market Orientation Knowledge Management and the Innovativeness of New Zealand Firms”, European Journal of Marketing, 37(3/4), 572-593.
- Day G., S., (1994). “The Capabiliities of Market-Driven Organizations”, Journal of Marketing, 58 (October), 37-52.
- Dess G., G., ve Robinson R., B., (1984). “Measuring Organizational Performance in the Absence of Objective Measu-res: The Case of the Privately-Held Firm and Conglomerate Business Unit”, Strategic Management Journal, 5 (3),265-273.
- Eccless R., G., (1991). “The Performance Measurement Manifesto”, Harvard Business Review, (January-February),131-137.
- Edvardson B., Johnson M.,D., Gustafson A., ve Strandvik T., (2000), “The Effect on Satisfaction and Loyalty on Profits Growth: Product Versus Services”, Total Quality Management, 11(7), .917-927.
- Eskildsen J., Kristensen K., Juhl H.,J., ve Ostergaard P., (2004), “The Drivers of Customer Satisfaction and Loyalty: The Case of Denmark 2000-2002”, Total Quality Management, 15(5/6), 859-868.
- Evanschitky H., (2007), “Market Orientation of Service Networks:Direct and Indirect Effect on Sustained Competitive Advantage”, Journal of Strategic Marketing, 15 (September), 349-368.
- Fahy J., Hooley G., Cox T., Beracs J., Fonfara K.,ve Snoj B., (2000). “The Development and Impact of Marketing Capa-bilities in Central Europe”, Journal of International Business Studies, 31 (1), 63-81.
- Fahy J.,ve Hooley G., (2002). “Sustainable Competitive Advantages in Electronic Business: Towards a Contingency Perspective on the Resource-Based View”, Journal of Strategic Marketing, 10 (4), 241-253.
- Ford J., D., & Schellenberg D., A., (1982).“Conceptual Issues of Linking in the Assessment of Organizational Perfor-mance”, Academy of Management Review, 7(1),49-58.
- Fornell C, Johnson M.,D., Anderson E., W., Cha., ve Bryant B.,E., (1996), “The American Customer Satisfaction Index: Nature,Purpose and Findings”, Journal of Marketing, 60 (4), 7-18.
- Fornell C., ve Lacker D.,F., (1981). “Evaluating Structural Equation Models with Unobservable Variables and Measurement Error”, Journal of Marketing Research, 18 (1), 39-50.
- Fornell C., (1992), “A National Customer Satisfaction Barometer: The Swedish Experience”, Journal of Marketing, 56 (1),.6-21.
- Franco-Santos., M., Kennerley M., Micheli P., Martinez V., Marr B., Gray D ve Neely A., (2007). “Toward a Definition of a Business Performance Measurement System”, International Journal of Operations & Production Management, 27(8),784-801.
- Gegez, E., (2007). Pazarlama Araştırmaları, Beta Ya.,İstanbul.
- Götz, O., Gobbors, K., L., ve Krafft, M., (2010), Handbook of Partial Least Squares Concept, Methods and Apllications, Springer New Yok, in [Eds.Vizi, V.E.,Chin, W.W., Henzeler, J.,Wang H.], “Evaluation of Structural Equation Models Using the Partial Least Squares (PLS) Approach”, 691-711.
- Grant T., R., (1991). “The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation”, California Management Review, 33(3), 114-135.
- Hair F., J., Back W., Babin J., ve Anderson R.,E., (2010). Multivariate Data Analysis, Seventh Edition, New Jersey, Pearson, Prentice Hall.
- Hair F., J., Ringle C., M., ve Sarsted M., (2013). “Partial Least Squares Structural Equation Modeling: Rigorous Applications, Beter Result and Higher Acceptance”, Long Range Planning, 46 (1), 1-12.
- Hair J., E., Ringle C., M., ve Sarstedt M., (2011). “PLS-SEM: Indeed A Silver Bullet”, Journal of Marketing Theory and Practice, 19 (2), 139-151.Harrison-Walker J., L. (2001). “The Measurement of a Market Orientation and its Impact on Business Performance”, Journal of Quality Management, 6, 139-172.Henseller J., Ringle C., Christian M., ve Sinkovics R., (2009),”The Use of Partial Least Squares Path Modeling in International Marketing”, Advances in International Marketing, 20, 277-319.
- Hitt, M.,A., Ireland,R. D.,ve Hoskisson, R., E. (2003). Strategic Management Competitiveness and Globalization, Fifth Edition, Thomson South-Western, Publisingh.
- Hooley G., J., Greenley G., Cudogan J.,W., ve Fahy J., (2005). “The Performance Impact of Marketing Resources”, Journal of Business Research, 58,18-27.
- Hulland J., Chow Y., H., ve Shinyin L., (1996), “Use of Causal Model in Marketing Research: A Review”, International Journal of Research in Marketing,13, 181-197.
- Hunt S., D., ve Morgan R.,M., (1995). “The Comparative Advantage Theory of Competition”, Journal of Marketing, 59(2),1-15.
- Hurley R.,F., ve Hult T.,M., (1998). “Innovation, Market Orientation and Organizational Learning: An Integration and Emprical Examination”, Journal of Marketing, 62 (July),42-54.
- Jaworski B., J., ve Kohli A., K., (1993). “Market Orientation: Antecedents and Consequences”, Journal of Marketing, 57 (July), 53-70.
- Kohli A., K., Jaworski B., J., ve Kumar A., (1993). “MARKOR: A Measure of Market Orientation”, Journal of Marketing Research, 30 (November),476-477.
- Kristensen K., Martensen A., ve Gronholdt L.,G., L., (1999), “Measuring the Impact of Buying Behaviour on Customer Satisfaction”, Total Quality Management, 10(4/5),.602-614.
- Lohmoller J. B. (1988), “The PLS Program System: Latent Variables Path Analysis with Partial Least Squares Estimation”, Multivarate Behavioural Research, 23 (January), 125-127.
- Mahoney J., T., (1993). “Strategic Management and Determinism: Sustaining The Conversation”, Journal of Manage-ment Studies, 30 (1), 173-191.Malhotra K.,N., (2007). Marketing Research An Applied Orientation, Pearson Prentice Hall.
- Marr B., Schiuma G., (2003). “Business Performance Measurement-Past, Present and Furute”, Management Decision, 41(8),680-687.
- Matsuno K., ve Mentzer J.,T., (2000). “The Effect of Strategy Type on the Market Orientation- Performance Relations-hip”, Journal of Marketing, 64 (October),1-16.
- Matsuno K., Mentzer J., T. ve Özsomer A., (2002). “The Effect of Entrepreneurial Proclivity and Market Orientation on Business Performance”, Journal of Marketing, 66(3),18-32.
- MCfarland D.,J., Hamilton D., (2006), “Adding Concextual Specificity to the Technology Acceptance Model”, Computer in Human Behaviour, 22, .427-447.
- Mengüç B.,ve Auh S., (2006). “Creating a Firm Level Dynamic Capability through Capitalizing on Market Orientation and Innovativeness”, Journal of the Academy of Marketing Science, 34(1), 63-73.
- Moore M., ve Fairhurst A.,, (2003), “Marketing Capabilities and Firm Performance in Fashion Retailing”, Journal of Fashion Marketing and Management, 7 (4),386-397.
- Morgan R., E., Mcguinness T., & Thorpe E., R., (2000). “The Contribution of Marketing to Business Strategy Formula-tion: A Perspective on Business Performance Gains”, Journal of Strategic Marketing, 8,341-362.
- Murphy G., B.,Trailer J., W. ve Hill R., C., (1996). “Measuring Organizational Performance in Entrepreneurship”, Journal of Business Research, 36(1),15-23.
- Neely A,, (2005). “The Evolution of Performance Measurement Research Development in the Last Decade and a Research Agenda for the Next”, International Journal of Operations & Production Management, 25(12),1264-1277.
- Newbold, P., (2008). İşletme ve İktisat İçin İstatistik, [Çev Şenesen Ü.], 4. Basım, Literatür Ya., İstanbul.
- Oliver., C., (1997). “Sustainable Competitive Advantage: Combining Institutional and Resource Based Views”, Strate-gic Management Journal, 18(9),697-713. Papatya N., (2007b). “Savaşçı İşletmelerin Rekabette Meydan Okuma Stratejisi: Kaynak Tabanlı Pazarlama”, Pİ: Pazar-lama İletişim Dergisi, 6 (20), (Nisan- Mayıs-Haziran), 13-21.
- Papatya N., Papatya G., ve Hamşıoğlu A.B., (2005). “Gelecek Rekabeti ve Girişimci İşletmecilik Yaklaşımı: Türkiye Üretim İşletmeleri İçin Bir Modelleme Çalışması ve Araçsal Hedefler”, III. Uluslararası Türk Dünyası Sosyal Bilimler Kongresi Bildiri Kitabı II. Cilt, (05-09 Haziran Celalabat/Kırgizistan),650-675.Papatya, N., (2007a). Sürdürülebilir Rekabetçi Üstünlük Sağlamada Stratejik Yönetim ve Pazarlama Odağı Kaynak Tabanlı Görüş, Asil Ya.
- Peter J.,P., (1981), “Construct Validity: A Review of Basic Issues and Marketing Practice”, Journal of Marketing Rese-arch, 18 (February),133-145.
- Porter M., E. (1996). “What Is Strategy?”, Harvard Business Review, (November-December), 61-78.
- Rindova P. V., ve Fombrun C., J. (1999). “Constructing Competitive Advantage: The Role of Firm Constituent Interac-tions”, Strategic Management Journal, 20 (8), 691-710.
- Ringle C., M., Sarstedt M., Schlittgen R., ve Taylor C.,R,(2013). “PLS Path Modeling and Evolutionary Segmentation”, Journal of Business Research, 66,1318-1324.
- Rose M.,G., ve Shoham A., (2002). “Export Performance and Market Orientation Establishing an Empirical Link”, Journal of Business Research, 55 (3),217-225.
- Slater S., F., ve Narver J., C., (1993). “Product Market Strategy and Performance: Analysis of the Miles and Snow Strategy Types”, European Journal of Marketing, 27 (10), 33-51.
- Song M., Nason R., ve Di Benedetto A., C., (2008). “Distinctive Marketing and Information Technology Capabilities and Strategic Types: A Cross-National Investigation”, Journal of International Marketing, 16(1), 4-38.
- Srivastava K., R., Shervani T., A., ve Fahey L., (1998). “Market-Based Assets and Shareholder Value: A Framework for Analysis”, Journal of Marketing, 62 (January), 2-18.
- Srivastava R., Fahey L., ve Christensen K., (2001). “The Resource Based View and Marketing: The Role of Market-Based Assest in Gaining Competitive Advantage”, Journal of Management, 27,777-782.
- Suwingnj P., Bitiici U.S., ve Carrie A.S., (2000). “Quantitive Models for Performance Measurement System”, Interna-tional Journal of Production Economics, 64, 231-241.
- Theodosiou M., Kehagias J., ve Ktasikea E., (2012), “Strategic Orientations, Marketing Capabilities and Firm Perfor-mance: An Emprical Investigation in the Context of Frontline Managers in Service Organizations”, Industrial Marke-ting Management, 41, 1058-1070.
- Venkatraman N., ve Ramanujam V., (1986). ”Measurement of Business Performance in Strategy Research: A Compari-son of Approaches”, Academy of Management Review, 11(4),801-814.
- Yu W., Ramanathan R., ve Nath P., (2014), “The Impacts of Marketing and Operations Capabiliities on Financial Per-formance in the UK Retail Sector: A Resource Based Perspective”, Industrial Marketing Management, 43(1), 25-31.
- Venkatraman N., ve Ramanujam V., (1986). ”Measurement of Business Performance in Strategy Research: A Comparison of Approaches”, Academy of Management Review, 11(4),801-814.
- Vinzi E.V., Trinchera L., ve Amato S., (2010), Handbook of Partial Least Squares Concept, Methods and Apllications, Springer New Yok, in [Eds.Vizi, V.E.,Chin, W.W., Henseler, J.,Wang H.], “PLS Path Modeling: From Foundations to Recent Developments and Open Issues for Model Assessment and Development”, 47-82.
- Vinzi E.V., Trinchera L., ve Amato S., (2010), Handbook of Partial Least Squares Concept, Methods and Apllications, Springer New Yok, in [Eds.Vizi, V.E.,Chin, W.W., Henseler, J.,Wang H.], “PLS Path Modeling: From Foundations to Recent Developments and Open Issues for Model Assessment and Development”, 47-82.
- Wernerfelt B., (1995). “The Resource Based Viiew of The Firm: Ten Years After”, Strategic Management Journal, 16,171-174.
- Wernerfelt B., (1995). “The Resource Based Viiew of The Firm: Ten Years After”, Strategic Management Journal, 16,171-174.
- Yu W., Ramanathan R., ve Nath P., (2014), “The Impacts of Marketing and Operations Capabiliities on Finan-cial Performance in the UK Retail Sector: A Resource Based Perspective”, Industrial Marketing Management, 43(1), 25-31.