Respect and Trust in Organizations: A Research About Their Effect on Job Satisfaction
Abstract
Most organizations aspire to employee satisfaction, but only some can reach this goal. For this reason the human resources professionals need to have a better understanding about the factors that can boost employee satisfaction. The findings of employee surveys revealed that treating the employees in a respectful manner is the very first antecedent of job satisfaction, whilst trust between employees and senior management was among the top five. This study investigates the relationship between respect and trust in organizations and their relationship with the job satisfaction of the employees. The rsearch was conducted in Istanbul by using convenient sampling method on 369 participants working in different sectors. According to the results of the research, respect in organizations has a positive effect on trust, while both respect and trust positively affect employees’ job satisfaction. The findings also revealed that trust in organizations fully mediates the relationship between respect in organizations and job satisfaction.
Keywords
Respect in organizations,trust in organizations,job satisfaction.
Kaynakça
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