The Role of Open Government in Maintaining Trust in Public Administration

Yıl 2023, Cilt: 20 Sayı: 56, 1163 - 1180, 18.12.2023

Songül Demirel Değirmenci , Yurdanur Ural Uslan

https://doi.org/10.26466/opusjsr.1296596

Öz

The concept of trust has gained significance in the discourse surrounding traditional public administration, which has been questioned in various respects regarding its relationship with the public. The political, social, and economic changes that have occurred in recent times have led to numerous transformations in the unx”derstanding of public administration. It is crucial to maintain trust in relationships, and this is a topic that has been thoroughly discussed. Trust approaches are evaluated within public administration paradigms in this study. The objective of this research is to assess how government openness impacts citizens’ trust in the government. To measure the influence of open states on public trust, European social research data and data from the open government index, developed by the World Justice Project, were utilised. To investigate whether the countries’ level of open statehood alters trust in public administration, the study initially utilized the Kruskal-Wallis test, followed by the Mann-Whitney U test to identify the variance origin. The findings confirmed the positive impact of open statehood on trust.

Anahtar Kelimeler

Public administration, trust, open government.

Kamu Yönetimine Güvenin Sağlanmasında Açık Devletin Rolü

Öz

Her ilişkinin temelinde yer alan güven duygusu, devlet ve halk arasında geleneksel kamu yönetimi anlayışının birçok bakımdan sorgulanması sonrasında tartışılan kavramlardan biri olmuştur. Kamu yönetimi anlayışı dünyada siyasal, sosyal ve ekonomik değişmelere paralel biçimde çeşitli dönüşümler geçirmiştir. Güven kavramı da üzerinde tartışılan ve önem kazanan bir konu olmuştur.
Çalışmada kamu yönetimi paradigmaları çerçevesinde güven olgusu incelenmektedir. Çalışmanın amacı, devletin açıklığa dair uygulamalarının vatandaşın devlete olan güveni üzerindeki etkisini değerlendirmektir. Açık devletlerin halkın güveni üzerindeki etkisini ölçmek amacıyla; Avrupa sosyal araştırma verileri ile World Justice Project tarafından geliştirilen açık devlet indeksinin verileri kullanılmıştır. Ülkelerin, açık devlet olma düzeylerinin kamu yönetimine duyulan güveni etkileyip etkilemediğini incelemek amacıyla ilk olarak Kruskall Wallis testi uygulanmış, sonrasında elde edilen farklılığın kaynağını tespit etmek amacıyla Mann whitney-u testi kullanılmıştır. Elde edilen bulgular sonucunda açık devletin güveni olumlu düzeyde etkilediği tespit edilmiştir.

Anahtar Kelimeler

Kamu yönetimi, güven, açık devlet

Kaynakça

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