Hemşirelerde İş Performansı, İş Doyumu Ve Yaşam Doyumu Arası İlişkilerde İş Stresinin Rolü

Sami Çamkerten; Arkun Tatar

Hemşirelerde İş Performansı, İş Doyumu Ve Yaşam Doyumu Arası İlişkilerde İş Stresinin Rolü

Öz

Bu çalışma, hemşirelerin iş stresi, iş performansı, iş doyumu ve yaşam doyumu arası ilişkileri incelemek amacıyla yapılmıştır. Tanımlayıcı türdeki bu çalışmanın verileri kolay örnekleme yöntemiyle İstanbul ilinde çalışan 519 hemşireden kişisel veri toplama formu ve A İş Stresi-20 Ölçeği kullanılarak toplanmıştır. Verilerin analizinde tanımlayıcı istatistikler, Pearson korelasyon analizi ve doğrulayıcı yol analizi yapılmıştır. Hemşirelerin yaş ortalaması 29,56 bulunmuştur. Hemşirelerin %62,4’ü bekar, %88,6’sı üniversite mezunu %46,6’sı hayatından biraz memnun olduğunu ifade etmektedir. Ayrıca iş doyumu ve iş stresi arasında ters-orta güçte ilişki, iş doyumu ve iş performansı arasında doğrusal zayıf ilişki olduğu bulunmuştur. İş stresi, iş performansı, iş doyumu, yaşam doyumu ilişkisini ortaya koyan ve bir kısmı ilgili literatürde verilen dokuz farklı model oluşturulmuştur. Yol analiziyle modeller incelenmiş ve değişik düzeylerde model uyumu gösterdikleri görülmüştür. İş stresinin, iş performansı, iş doyumu ve yaşam doyumunu; iş performansının ise iş doyumunu, iş doyumunun da yaşam doyumunu etkilediği model en iyi uyumu vermiştir. İncelenen modeller farklı düzeylerde uyum gösterse de iyi uyum gösteren bir model ortaya konulmuştur. İlgili çalışmalarda iş stresi, iş performansı, iş doyumu, yaşam doyumu ilişkisini ortaya koyan modellerin hemşirelere iyi düzeyde uymadığı görülmüştür. Hemşirelerde incelene değişkenler arası ilişkilerin farklı tanımlanması gerektiği anlaşılmıştır.

Anahtar Kelimeler

Destekleyen Kurum

Yok

Proje Numarası

Yok

Kaynakça

AbuAlRub, R. F. (2004). Job stress, job performance, and social support among hospital nurses. Journal of Nursing Scholarship, 36(1), 73-78.
Allan, J., Farquharson, B., Choudhary, C., Johnston, D. W., Jones, M. C., & Johnston, M. (2009). Stress in telephone helpline nurses: research protocol for a study of theoretical determinants, physiological aspects and behavioural consequences. Journal of Advanced Nursing, 65(10), 2208-2215.
Amole, B. B., Adebiyi, S. O., & Dakare, O. (2018). Multi-criteria decision analysis of occupational stress among healthcare professionals in Nigeria. Progress in Health Sciences, 8(1), 113-125.
Arnetz, B. B., & Ekman, R. (2006). The brain in stress-influence of environment and lifestyle on stress-related disorders. In B. B. Arnetz, & R. Ekman (Eds.), Stress in health and disease (pp. 196-213). Weinheim: Wiley-VCH.
Bhuian, S. N., Menguc, B., & Borsboom, R. (2005). Stressors and job outcomes in sales: a triphasic model versus a linear-quadratic-interactive model. Journal of Business Research, 58(2), 141-150.
Bowling, N. A., Eschleman, K. J., & Wang, Q. (2010). A meta‐analytic examination of the relationship between job satisfaction and subjective well‐being. Journal of Occupational and Organizational Psychology, 83(4), 915-934.
Chao, M. C., Jou, R. C., Liao, C. C., & Kuo, C. W. (2015). Workplace stress, job satisfaction, job performance, and turnover intention of health care workers in rural Taiwan. Asia Pacific Journal of Public Health, 27(2), NP1827-NP1836.
Chen, W. C. (2016). Leisure participation, job stress, and life satisfaction: moderation analysis of two models. Social Behavior and Personality, 44(4), 579-588.

Chen, Y. F. (2009). Job stress and performance: a study of police officers in central Taiwan. Social Behavior and Personality, 37(10), 1341-1356.
Chesak, S. S., Cutshall, S. M., Bowe, C. L., Montanari, K. M., & Bhagra, A. (2019). Stress management interventions for nurses: critical literature review. Journal of Holistic Nursing, 37(3), 288-295.
Chrousos, G. P. (1998). Stressors, stress, and neuroendocrine integration of the adaptive response: the 1997 Hans Selye memorial lecture. Annals of the New York Academy of Sciences, 851(1), 311-335.
Chrousos, G. P. (2009). Stress and disorders of the stress system. Nature Reviews Endocrinology, 5(7), 374.
Chrousos, G. P., & Kino, T. (2007). Glucocorticoid action networks and complex psychiatric and/or somatic disorders. Stress, 10(2), 213-219.
Cohen, J. I. (2000). Stress and mental health: a biobehavioral perspective. Issues in Mental Health Nursing, 21(2), 185-202.
Cool, J., & Zappetti, D. (2019). The physiology of stress. In D. Zappetti, & J. D. (Eds.), Avery Medical student well-being (pp. 1-15). Cham: Springer.
Cunningham, C. J., & De La Rosa, G. M. (2008). The interactive effects of proactive personality and work-family interference on well-being. Journal of Occupational Health Psychology, 13(3), 271-282.
de Vries, M. W., & Wilkerson, B. (2003). Stress, work and mental health: a global perspective. Acta Neuropsychiatrica, 15(1), 44-53.
Erdogan, B., Bauer, T. N., Truxillo, D. M., & Mansfield, L. R. (2012). Whistle while you work: a review of the life satisfaction literature. Journal of Management, 38(4), 1038-1083.
Farquharson, B., Bell, C., Johnston, D., Jones, M., Schofield, P., Allan, J., ... & Johnston, M. (2013). Nursing stress and patient care: real‐time investigation of the effect of nursing tasks and demands on psychological stress, physiological stress, and job performance: study protocol. Journal of Advanced Nursing, 69(10), 2327-2335.
Fink, G. (Ed.). (2016). Stress, definitions, mechanisms, and effects outlined: lessons from anxiety. In Fink, G. (Ed.), Stress: concepts, cognition, emotion, and behavior: handbook of stress series (Vol. 1) (pp. 3-11). San Fransisco: Academic Press.
Fried, Y., Shirom, A., Gilboa, S., & Cooper, C. L. (2008). The mediating effects of job satisfaction and propensity to leave on role stress-job performance relationships: Combining meta-analysis and structural equation modeling. International Journal of Stress Management, 15(4), 305-328.
Gellis, Z. D., Kim, J., & Hwang, S. C. (2004). New York State case manager survey: urban and rural differences in job activities, job stress, and job satisfaction. The Journal of Behavioral Health Services & Research, 31(4), 430-440.
Gelsema, T. I., Van Der Doef, M., Maes, S., Janssen, M., Akerboom, S., & Verhoeven, C. (2006). A longitudinal study of job stress in the nursing profession: causes and consequences. Journal of Nursing Management, 14(4), 289-299.
George, J. M., Jones, G. R., & Sharbrough, W. C. (2005). Values, attitudes, and moods and emotions In Understanding and managing organizational behavior (6th ed.) (pp. 64-93). Upper Saddle River, NJ: Pearson Prentice Hall.
Gilboa, S., Shirom, A., Fried, Y., & Cooper, C. (2008). A meta‐analysis of work demand stressors and job performance: examining main and moderating effects. Personnel Psychology, 61(2), 227-271.
Happell, B., Dwyer, T., Reid‐Searl, K., Burke, K. J., Caperchione, C. M., & Gaskin, C. J. (2013). Nurses and stress: recognizing causes and seeking solutions. Journal of Nursing Management, 21(4), 638-647.
Hayes, C. T., & Weathington, B. L. (2007). Optimism, stress, life satisfaction, and job burnout in restaurant managers. The Journal of Psychology, 141(6), 565-579.
Inoue, M., Tsukano, K., Muraoka, M., Kaneko, F., & Okamura, H. (2006). Psychological impact of verbal abuse and violence by patients on nurses working in psychiatric departments. Psychiatry and Clinical Neurosciences, 60(1), 29-36.
Jamal, M. (1984). Job stress and job performance controversy: an empirical assessment. Organizational Behavior and Human Performance, 33(1), 1-21.
Jamal, M. (2007). Job stress and job performance controversy revisited: an empirical examination in two countries. International Journal of Stress Management, 14(2), 175-187.
Judge, T. A., & Locke, E. A. (1993). Effect of dysfunctional thought processes on subjective well-being and job satisfaction. Journal of Applied Psychology, 78(3), 475-490.
Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction-job performance relationship: a qualitative and quantitative review. Psychological Bulletin, 127(3), 376-407.
Keegel, T., Ostry, A., & LaMontagne, A. D. (2009). Job strain exposures vs. stress-related workers’ compensation claims in Victoria, Australia: developing a public health response to job stress. Journal of Public Health Policy, 30(1), 17-39.
Khan, E. A., Aqeel, M., & Riaz, M. A. (2014). Impact of job stress on job attitudes and life satisfaction in college lecturers. International Journal of Information and Education Technology, 4(3), 270-273.
Klassen, R. M., & Chiu, M. M. (2010). Effects on teachers' self-efficacy and job satisfaction: teacher gender, years of experience, and job stress. Journal of Educational Psychology,102(3), 741-756.
Lambert, E. G. (2010). The relationship of organizational citizenship behavior with job satisfaction, turnover intent, life satisfaction, and burnout among correctional staff. Criminal Justice Studies, 23(4), 361-380.
Larrabee, J. H., Wu, Y., Persily, C. A., Simoni, P. S., Johnston, P. A., Marcischak, T. L., ... & Gladden, S. D. (2010). Influence of stress resiliency on RN job satisfaction and intent to stay.Western Journal of Nursing Research, 32(1), 81-102.
Lee, I., & Wang, H. H. (2002). Perceived occupational stress and related factors in public health nurses. The Journal of Nursing Research, 10(4), 253-260.
Leveck, M. L., & Jones, C. B. (1996). The nursing practice environment, staff retention, and quality of care. Research in Nursing and Health, 19(4), 331-343.
Lim, J., Bogossian, F., & Ahern, K. (2010). Stress and coping in Australian nurses: a systematic review. International Nursing Review, 57(1), 22-31.
Lin, H. S., Probst, J. C., & Hsu, Y. C. (2010). Depression among female psychiatric nurses in southern Taiwan: main and moderating effects of job stress, coping behaviour and social support. Journal of Clinical Nursing, 19(15‐16), 2342-2354.
Lu, H., While, A. E., & Barriball, K. L. (2007). Job satisfaction and its related factors: a questionnaire survey of hospital nurses in Mainland China. International Journal of Nursing Studies, 44(4), 574-588.
Masihabadi, A., Rajaei, A., Koloukhi, A. S., & Parsian, D. (2015). Effects of stress on auditors' organizational commitment, job satisfaction, and job performance. International Journal of Organizational Leadership, 4, 303-314.
McVicar, A. (2016). Scoping the common antecedents of job stress and job satisfaction for nurses (2000–2013) using the job demands-resources model of stress. Journal of Nursing Management, 24(2), E112-E136.
Muse, L. A., Harris, S. G., & Feild, H. S. (2003). Has the inverted-U theory of stress and job performance had a fair test?. Human Performance, 16(4), 349-364.
Nakao, M. (2010). Work-related stress and psychosomatic medicine. BioPsychoSocial Medicine, 4(1), 4-11.
Needham, I., Abderhalden, C., Halfens, R. J., Fischer, J. E., & Dassen, T. (2005). Non‐somatic effects of patient aggression on nurses: a systematic review. Journal of Advanced Nursing, 49(3), 283-296.
Nolen-Hoeksema, S., Fredrickson, B. L., Loftus, G. R., & Wagenaar, W. A. (2009). Stress, health, and coping. In Atkinson & Hilgard’s introduction to psychology (15th ed.)
Oyeleye, O., Hanson, P., O’Connor, N., & Dunn, D. (2013). Relationship of workplace incivility, stress, and burnout on nurses’ turnover intentions and psychological empowerment. The Journal of Nursing Administration, 43(10), 536-542.
Pasupuleti, S., Allen, R. I., Lambert, E. G., & Cluse-Tolar, T. (2009). The impact of work stressors on the life satisfaction of social service workers: a preliminary study. Administration in Social Work, 33(3), 319-339.
Pervanidou, P., & Chrousos, G. P. (2011). Stress and obesity/metabolic syndrome in childhood and adolescence. International Journal of Pediatric Obesity, 6(sup.1), 21-28.
Rosenkranz, J. A., Venheim, E. R., & Padival, M. (2010). Chronic stress causes amygdala hyperexcitability in rodents. Biological Psychiatry, 67(12), 1128-1136.
Rout, U. R., & Rout, J. K. (2002). Occupational stress. In Stress management for primary health care professionals (pp. 25-39). New York: Kluwer Academic.
Santos, S. R., Carroll, C. A., Cox, K. S., Teasley, S. L., Simon, S. D., Bainbridge, L., ... & Ott, L. (2003). Baby boomer nurses bearing the burden of care: a four-site study of stress, strain, and coping for inpatient registered nurses. The Journal of Nursing Administration, 33(4), 243-250.
Saragih, S. (2015). The effects of job autonomy on work outcomes: self efficacy as an intervening variable. International Research Journal of Business Studies, 4(3), 203-215.
Segerstrom, S. C., & O’Connor, D. B. (2012). Stress, health and illness: four challenges for the future. Psychology and Health, 27(2), 128-140.
Sharma, P., Davey, A., Davey, S., Shukla, A., Shrivastava, K., & Bansal, R. (2014). Occupational stress among staff nurses: controlling the risk to health. Indian Journal of Occupational and Environmental Medicine, 18(2), 52.
Sullivan, S. E., & Bhagat, R. S. (1992). Organizational stress, job satisfaction and job performance: where do we go from here?. Journal of management, 18(2), 353-374.
Susskind, A. M., Borchgrevink, C. P., Kacmar, K. M., & Brymer, R. A. (2000). Customer service employees’ behavioral intentions and attitudes: an examination of construct validity and a path model. International Journal of Hospitality Management, 19(1), 53-77.
Sveinsdottir, H., Biering, P., & Ramel, A. (2006). Occupational stress, job satisfaction, and working environment among Icelandic nurses: a cross-sectional questionnaire survey. International Journal of Nursing Studies, 43(7), 875-889.
Thompson, C. A., Kopelman, R. E., & Schriesheim, C. A. (1992). Putting all one's eggs in the same basket: A comparison of commitment and satisfaction among self-and organizationally employed men. Journal of Applied Psychology, 77(5), 738-743.
Tsigos, C., Kyrou, I., Kassi, E., & Chrousos, G. P. (2016). Stress, endocrine physiology and pathophysiology. In Endotext [Internet]. MDText. com, Inc..
Williams, E. S., Konrad, T. R., Scheckler, W. E., Pathman, D. E., Linzer, M., McMurray, J. E., ... & Schwartz, M. (2010). Understanding physicians' intentions to withdraw from practice: the role of job satisfaction, job stress, mental and physical health. Health Care Management Review, 35(2), 105-115.
Wu, H., Chi, T. S., Chen, L., Wang, L., & Jin, Y. P. (2010). Occupational stress among hospital nurses: cross‐sectional survey. Journal of Advanced Nursing, 66(3), 627-634.
Wu, Y. C. (2011). Job stress and job performance among employees in the Taiwanese finance sector: the role of emotional intelligence. Social Behavior and Personality, 39(1), 21-31.
Zangaro, G. A., & Soeken, K. L. (2007). A meta‐analysis of studies of nurses' job satisfaction. Research in Nursing and Health, 30(4), 445-458.

Ayrıntılar

Birincil Dil

Türkçe

Konular

-

Bölüm

Araştırma Makalesi

Yazarlar

Sami Çamkerten
0000-0001-8924-9483
Türkiye

Arkun Tatar ^*
0000-0002-2369-9040
Türkiye

Yayımlanma Tarihi

14 Temmuz 2021

Gönderilme Tarihi

11 Kasım 2020

Kabul Tarihi

19 Temmuz 2021

Yayımlandığı Sayı

Yıl 2021 Cilt: 13 Sayı: 1

IZ

https://izlik.org/JA39YE45UR

Kaynak Göster

RIS / Bibtex

APA

Çamkerten, S., & Tatar, A. (2021). Hemşirelerde İş Performansı, İş Doyumu Ve Yaşam Doyumu Arası İlişkilerde İş Stresinin Rolü. Organizasyon ve Yönetim Bilimleri Dergisi, 13(1), 20-39. https://izlik.org/JA39YE45UR

AMA

1.Çamkerten S, Tatar A. Hemşirelerde İş Performansı, İş Doyumu Ve Yaşam Doyumu Arası İlişkilerde İş Stresinin Rolü. Organizasyon ve Yönetim Bilimleri Dergisi. 2021;13(1):20-39. https://izlik.org/JA39YE45UR

Chicago

Çamkerten, Sami, ve Arkun Tatar. 2021. “Hemşirelerde İş Performansı, İş Doyumu Ve Yaşam Doyumu Arası İlişkilerde İş Stresinin Rolü”. Organizasyon ve Yönetim Bilimleri Dergisi 13 (1): 20-39. https://izlik.org/JA39YE45UR.

EndNote

Çamkerten S, Tatar A (01 Temmuz 2021) Hemşirelerde İş Performansı, İş Doyumu Ve Yaşam Doyumu Arası İlişkilerde İş Stresinin Rolü. Organizasyon ve Yönetim Bilimleri Dergisi 13 1 20–39.

IEEE

[1]S. Çamkerten ve A. Tatar, “Hemşirelerde İş Performansı, İş Doyumu Ve Yaşam Doyumu Arası İlişkilerde İş Stresinin Rolü”, Organizasyon ve Yönetim Bilimleri Dergisi, c. 13, sy 1, ss. 20–39, Tem. 2021, [çevrimiçi]. Erişim adresi: https://izlik.org/JA39YE45UR

ISNAD

Çamkerten, Sami - Tatar, Arkun. “Hemşirelerde İş Performansı, İş Doyumu Ve Yaşam Doyumu Arası İlişkilerde İş Stresinin Rolü”. Organizasyon ve Yönetim Bilimleri Dergisi 13/1 (01 Temmuz 2021): 20-39. https://izlik.org/JA39YE45UR.

JAMA

1.Çamkerten S, Tatar A. Hemşirelerde İş Performansı, İş Doyumu Ve Yaşam Doyumu Arası İlişkilerde İş Stresinin Rolü. Organizasyon ve Yönetim Bilimleri Dergisi. 2021;13:20–39.

MLA

Çamkerten, Sami, ve Arkun Tatar. “Hemşirelerde İş Performansı, İş Doyumu Ve Yaşam Doyumu Arası İlişkilerde İş Stresinin Rolü”. Organizasyon ve Yönetim Bilimleri Dergisi, c. 13, sy 1, Temmuz 2021, ss. 20-39, https://izlik.org/JA39YE45UR.

Vancouver

1.Sami Çamkerten, Arkun Tatar. Hemşirelerde İş Performansı, İş Doyumu Ve Yaşam Doyumu Arası İlişkilerde İş Stresinin Rolü. Organizasyon ve Yönetim Bilimleri Dergisi [Internet]. 01 Temmuz 2021;13(1):20-39. Erişim adresi: https://izlik.org/JA39YE45UR