Bug tracking and project management system application in an electronic design company

Abstract

In this study, commercially available Bug Tracking and Management Information Systems has been investigated in a comprehensive manner. The systems that commonly used described in detail. Bug Tracking and Project Management Systems requirements analysis of medium-sized companies and Kentkart Ege Electronic which is an Information Technology company has been made. Obtained by the analysis requirements, the appropriate tools are selected for system application. JIRA that a product of Atlassian company was determined as a Bug Tracking and Project Management application tool. In this study, JIRA system adapted to the requirements, Bug Tracking and Project Management systems is designed in a structure which can be easily used by R&D employees. Cost-Benefit analysis is done and using this project was determined to be quite useful.

Keywords

• -

Bir elektronik tasarım firmasında hata takip ve proje yönetim sistemi uygulaması

Öz

Bu çalışmada, piyasada bulunan Hata Takip ve Yönetim Bilişim Sistemleri kapsamlı bir şekilde araştırılmıştır. Kullanımı yaygın olan sistemlere ilişkin ayrıntılı bilgilere yer verilmiştir. Orta büyüklükteki Bilişim Teknolojileri firmalarında ve Kentkart Ege Elektronik AŞ. Firmasında, Hata Takip ve Proje Yönetimi Sistemleri’ne olan ihtiyacın analizi yapılmıştır. Analize göre elde edilen ihtiyaç doğrultusunda, uygun araçlar uygulama yapılması için seçilmiştir. Hata Takip ve Proje Yönetim uygulamalarının yapılabileceği araç Atlassian firmasının bir ürünü olan JIRA sistemi olarak belirlenmiştir. Yapılan çalışmalarla JIRA sistemine ihtiyaçlar uyarlanmış, Hata Takip ve Proje Yönetim Sistemleri Ar-Ge çalışanlarının kolaylıkla kullanabileceği bir yapıda olacak şekilde tasarlanmıştır. Proje için Fayda-maliyet analizi de yapılmış ve projenin kullanımının oldukça yararlı olacağı belirlenmiştir.

Anahtar Kelimeler

• Hata takip sistemleri, Proje yönetim sistemleri, İhtiyaç analizi, Fayda-maliyet analizi

Kaynakça

1. Lotufo R, Passos L, Czarnecki K. “Towards improving bug tracking systems with game mechanisms”. 9th IEEE Working Conference on Mining Software Repositories, Zurich, Switzerland, 2-3 June 2012.
2. Ali ASB, Money WH. “A study of project management system acceptance”. 38th Annual Hawaii International Conference on System Sciences, Big Island, HI, USA, 3-6 January 2005.
3. Meredith JR, Mantel SJ. Project Management: A Managerial Approach. 7th ed. New York, USA, Wiley, 2009.
4. Yabuuchi Y, Kocaoglu D, Watada J. “Analysis of project management in software development”. Technology Management for the Global Future (PICMET), Istanbul, Turkey, 9-13 July 2006.
5. Niazi M, Mahmood S, Alshayeb M, Riaz MR, Faisal K, Cerpa N. “Challenges of project management in global software development: initial results”. Science and Information Conference (SAI), London, UK, 7-9 October 2013.
6. Gardazi SU, Khan H, Gardazi SF, Shahid AA. “Motivation in Software architecture and software project management”. International Conference on Emerging Technologies, Islamabad, Pakistan, 19-20 October 2009.
7. Portillo-Rodríguez J, Vizcaíno A, Piattini M, Beecham S. “Tools used in global software engineering: a systematic mapping review”. Information and Software Technology, 54(7), 663-685, 2012.
8. Bissyande TF, Lo D, Jiang L, Reveillere L, Klein J, LeTraon Y. “Got issues? Who cares about it? A large scale investigation of issue trackers from GitHub”. IEEE 24th International Symposium on Software Reliability Engineering, Pasadena, CA, USA, 4-7 November 2013.

9. Børte K, Ludvigsen SR, Mørch AI. “The role of social interaction in software effort estimation: unpacking the ‘magic step’ between reasoning and decision-making”. Information and Software Technology, 54(9), 985-996, 2012.
10. Moløkken-Østvold K, Haugen NC, Benestad HC. “Using planning poker for combining expert estimates in software projects”. The Journal of Systems and Software, 81(12), 2106-2117, 2008.
11. Liu C. “Using issue tracking tools to facilitate student learning of communication skills in software engineering courses”. 18th Conference on Software Engineering Education & Training, Ottawa, Canada, 18-20 April 2005.
12. Dall’Olio GM, Bertranpetit J, Laayouni H. “The annotation and the usage of scientific databases could be improved with public issue tracker software”. Database: The Journal of Biological Databases and Curation,2010, 1-6, 2010.
13. Zhang Y, Sun W, Gutchell EM, Kvecher L, Kohr J, Bekhash A, Shriver CD, Liebman LB, Mural RJ, Hu H.“QAIT: A quality assurance issue tracking tool to facilitate the improvement of clinical data quality”. Computer Methods and Programs in Biomedicine, 109(1), 86-91, 2013.
14. Carena F, Carena W, Chapeland S, Barroso VC, Costa F. Dénes E., Divià R, Fuchs U, Grigore A, Kiss T, Simonetti G, Soós C, Telesca A, Vyvre PV, Haller BV. “The ALICE data acquisition system”, Nuclear Instruments and Methods in Physics Research A, 741, 130-162, 2014.
15. Domínguez-Mayo FJ, Escalona MJ, Mejías M, Ross M, Staples G. “A Quality management based on the quality model life cycle”. Computer Standards & Interfaces, 34(4), 396-412, 2012.
16. Huichao D, Dingguo J, Huaizhi S. “Study on construction management model and information management system of large-scale engineering project”. International Conference on Management and Service Science, Wuhan, China, 20-22 September 2009.
17. Ge N, Li H, Gao L, Zang Z, Li Y. “A web-based project management system for agricultural scientific research”. International Conference on Management and Service Science, Wuhan, China, 24-26 August 2010.
18. Mozilla Open-Source. “The Annotation and the Us…”. http://www.mozilla.org/ (13.03.2014).
19. Bugzilla Bug Tracking System. “Home :: Bugzilla :: bugzilla.org”. http://www.bugzilla.org/ (13.03.2014).
20. Fischer M, Pinzger M, Gall H. “Populating a Release History Database from Version Control and Bug Tracking Systems”. Proceedings of the International Conference on Software Maintenance, 23-32 2003.
21. Serrano N, Ciordia I. “Bugzilla, ITracker and Other Bug Trackers”. IEEE Software, 22(2), 11-13, 2005.
22. Hassouna A, Tahvildari L. “An Effort Prediction Framework for Software Defect Correction”. Information and Software Technology, 52(2), 197-209, 2010.
23. JIRA Issue Tracking and Project Management Systems. “JIRA Software - Issue & Project Tracking for Software Teams | Atlassian”. www.atlassian.com/software/jira (01.05.2014).
24. Zalan T, Muzychenko O, Burshtein S. “Atlassian: building a 'born global' company from Australia”. Annual EuroMed Conference of the EuroMed Academy of Business, Salerno, Italy, 26-28 October 2009.
25. MantisBT Open-Source Issue Tracker System. “Mantis Bug Tracker”. http://www.mantisbt.org (30.03.2014).
26. Ghasemabadi MA, Shamsabadi PD. “Application of five processes of project management based on PMBOK-2008 standard to run EPM-2010 project management system: A case study of Arya Hamrah Samaneh Co.”. 2nd IEEE International Conference on Emergency Management and Management Sciences (ICEMMS), Beijing, China, 8-10 August 2011.
27. Microsoft Project System. “Project Management Software | Microsoft Project”. http://office.microsoft.com/enus/project/ (06.04.2014).
28. Primavera Project Management Systems. “Primavera Enterprise Project Portfolio Management (PPM) | Oracle” http://www.oracle.com/applications/primavera/ (06.04.2014).
29. Prause CR, Scholten M, Zimmermann A, Reiners R, Eisenhauer M. “Managing the iterative requirements process in a multi-national project using an issue tracker”. IEEE International Conference on Global Software Engineering, Bangalore, India, 17-20 August 2008.
30. Du W, Mo R, Li S, Li B. “Research on collaborative product design issue tracking management model”. Physics Procedia, 25, 666-671, 2012.
31. Lamkanfi A, Perez J, Demeyer S. “The eclipse and mozilla defect tracking dataset: a genuine dataset for mining bug information”. 10th IEEE Working Conference on Mining Software Repositories (MSR), San Francisco, CA, USA, 18-19 May 2013.
32. Zimmermann T, Redmond WA, Premraj R, Sillito J, Breu, S. “Improving Bug Tracking Systems”. 31st International Conference on Software Engineering (ICSE), Vancouver, BC, Canada, 16-24 May 2009.
33. Baysal O, Holmes R, Godfrey MW. “Situational awareness: personalizing issue tracking systems”. 35th International Conference on Software Engineering (ICSE), San Francisco, CA, USA, 18-26 May 2013.
34. Liu K, Tan HBK, Zhang H. “Has this bug been reported?”. 20th Working Conference on Reverse Engineering - WCRE 2013, Koblenz, Germany, 14-17 October 2013.
35. Just S, Premraj R, Zimmermann T. “Towards the next generation of bug tracking systems”. IEEE Symposium on Visual Languages and Human Centric Computing (VL/HCC), Herrsching am Ammersee, Germany, 15-19 September 2008.
36. Komchaliaw S, Wongthongtham P. “A state of the art review on software project performance management”. 4th IEEE International Conference on Digital Ecosystems and Technologies (IEEE DEST), Dubai, United Arab Emirates, 13-16 April 2010. Şataf C. “Fayda-maliyet analizinde uygulamada karşılaşılan güçlükler: fayda ve maliyetin belirlenebilme sorunu”. Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 19(1), 107-123, 2014.