Aspect of Complaint and Apology Performatives in Teaching Turkish as a Foreign Language
Abstract
The aim of this study is to
define the strategies used by Turkish language learners for complaining and
apologizing. The participants of this descriptive research consist of two
different groups. The first one is 29 foreign students attending to TÖMER for
learning Turkish at a university in Turkey. The second one implicated in the
research to define the complaint and apology strategies in Turkish is 25 native
students in Turkish language department at the same university. In the present
case, the participants of the study are 59 people. The instrument for the data
is a discourse completion test consisting of eight items including four
complaint and four apology contexts. The participants wrote an answer for each
situation in accord with the contexts. In the analysis process, the statements
were linked to one strategy in terms of their contents. The analysis was made
by two experts. The conformity percentage is .91. In the results of the study,
it is understood that there is a significant difference between the groups in
complaint strategies used, but a similarity in apology strategies taken by the
participants. Correspondingly, it is recommended that cultural and pragmatic
dimensions should be take account more at lectures in teaching Turkish as a
foreign language.
Keywords
Kaynakça
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