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Denhardt ve Denhardt’ın Yeni Kamu Hizmeti Kuramına Bakış

Yıl 2015, Sayı: 99, 47 - 70, 01.12.2015

Öz

Denhardt ve Denhardt’a göre kamu yönetiminde bir değişim yaşanmaktadır: Zaman içerisinde Geleneksel Kamu Yönetimi yaklaşımı karşısına bir seçenek olarak Yeni Kamu İşletmeciliği yaklaşımı çıkmış ve kürek çeken devletin yerini dümen tutan devlet almıştır. Ancak değişim devam etmektedir. Artık devlet dümen tutan değil hizmet sunandır. Denhardt ve Denhardt ‘ın Yeni Kamu İşletmeciliği yaklaşımı karşısında bir seçenek olarak geliştirdiği model Yeni Kamu Hizmeti Kuramı olarak adlandırılmaktadır. Çalışmanın konusunu da Denhardt ve Denhardt’ın Yeni Kamu Hizmeti Kuramı oluşturmaktadır. Çalışma ile Denhardt ve Denhardt’ın Yeni Kamu Hizmeti Kuramı’nı kamu yönetiminde Geleneksel Kamu Yönetimi ve Yeni Kamu İşletmeciliği Kuramları karşısında hangi açılardan farklı bir yaklaşım olarak konumlandırdığının açıklanması amaçlanmaktadır. Çalışma amacı doğrultusunda “Giriş” ve “Sonuç ve Değerlendirme” dışında iki bölümden oluşmaktadır. İlk bölümde Denhardt ve Denhardt’ın bakış açısı ile kamu yönetiminde yaşanan değişim açıklanmaktadır. İkinci bölümde ise Denhardt ve Denhardt’ın Yeni Kamu Hizmeti modeli; kuramsal temelleri ve ilkeleri çerçevesinde incelenmektedir. Çalışmada yöntem olarak literatür taraması benimsenmiştir. Robert B. Denhardt ve Janet V. Denhardt’ın eserleri ile sınırlı olarak gerçekleştirilen incelemede Yeni Kamu Hizmeti yaklaşımının Geleneksel Kamu Yönetimi ve Yeni Kamu İşletmeciliği karşısında hangi açılardan farklı bir model olarak sunulduğu açıklanmakta ve değerlendirmelerde bulunulmaktadır

Kaynakça

  • Box, Richard (1998), Citizen Governance, Sage Publications, Thousand Oaks CA: [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000a), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov2000, Vol. 60 Issue 6, 549-559. Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11. 2015)].
  • Bryson, John M. ve Crosby, Barbara (1992), Leadership for the Common Good, Jossey-Bass, San Francisco [Aktaran: Denhardt, Janet Vinzant ve Denhardt, Robert Bob (2003), The New Public Service, M. E. Sharp, New York, USA].
  • Burns, James MacGregor (1978), Leadership, Harper and Row, New York [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000a), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559. Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Chapin, Linda W. ve Denhardt, Robert Bob. (1995), “Putting “Citizen First” in Orange Country, Florida,” National Civic Review 84(3), 201-215. [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000a), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov2000, Vol. 60 Issue 6, 549-559. Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11. 2015)].
  • Ciğeroğlu, M. ve Özgür, H. “H.George Frederickson ve Kamu Yönetimi Disiplinindeki Yeri,” Dumlupınar Üniversitesi Sosyal Bilimler Dergisi 29, https://birimler.dpu. edu.tr/app/views/panel/ckfinder/userfiles/17/files/DERG_/29/279-290.pdf, (Erişim Tarihi: 22.04.2016).
  • Denhardt, Robert Bob (1992), “Public Administrative Theory and the Seperation of Powers,” Public Administration in Action: Readings Profiles & Cases, Edt.: R. B. Denhardt and B. R. Hammond, Harcourt Brace & Company, Florida, USA, 5-12.
  • Denhardt, Robert Bob (1993), The Pursuit of Significance: Strategies for Manageral Success in Public Organizations, Harcourt Brace & Company, Florida, USA.
  • Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2006), Public Administration: An Action Orientation, Tomson Wadsworth, CA, USA.
  • Denhardt, Robert Bob ve Denhardt, Janet Vinzant. (2003), The New Public Servic: Serving Rather Than Steering, M. E. Sharp, New York, USA.
  • Denhardt, Robert Bob (1997), “Local Governments Learn to Put “Citizens First,” PA Times, 20(2), 1-2. Veritabanı: Business Source Complete, (Erişim Tarihi: 6.11. 2015).
  • Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000a), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov2000, Vol. 60 Issue 6, 549-559.Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015).
  • Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000b), “Leading Change in Local Goverment,” PA Times. Jul2000, Vol. 23 Issue 7, 2., Veritabanı: Business Source Complete (Erişim Tarihi: 26.11.2015).
  • Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2001), “The New Public Service: Putting Democracy First,” National Civic Review. Winter2001, Vol. 90 Issue 4, 391. Veritabanı: Business Source Complete, (Erişim tarihi: 26.11.2015).
  • Denhardt, Robert Bob ve Gray, Joseph E. (1998), “Targetting Comunity Development in Orange Country, Florida,” National Civic Review 87(3), 227-235. [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000a), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov2000, Vol. 60 Issue 6, 549-559.Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Denhardt, Robert Bob (1999), “Leading Change in Local Goverment,” PA Times. Sep99, Vol. 22 Issue 9, 3, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015).
  • Denhardt, Robert Bob (1991), “A Statement of Who We Are: A Summary of the Discipline,” Public Administration Review. Jan/Feb91, Vol. 51 Issue 1, 80-82., Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015).
  • Denhardt, Robert Bob (2000a), Theories of Public Organization, Cengage Wadsworth, Boston, USA.
  • Denhardt, Robert Bob (2002), “Trust as Capacity: The Role of Integrity and Responsiveness,” Public Organization Review. Mar 2002, Vol. 2 Issue 1, p65- 76., Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015).
  • Eryılmaz, Bilal (2013) “Temel Kavramlar,” Kamu Yönetimi, Ed.: S.Sözen, Eskişehir: T.C. Anadolu Üniversitesi Yayını No: 2979, Açıköğretim Fakültesi Yayını No: 1933, 2-28.
  • Ergun, Turgay (2015) Kamu Yönetimi: Kuram Siyasa Uygulama, Ankara: Türkiye Orta Doğu Amme İdaresi Enstitüsü, Yayın No: 385.
  • Feldheim, Mary Ann ve Johnson, Gail (2004), “Normative Education: Putting The Public Servant in Public Service,” Global Virtue Ethics Review 5(3),. 7-29 http:// www.spaef.com/file.php?id=623, (Erişim Tarihi: 4.11.2016).
  • Fredericson, H. George (1980), New Public Administration. Tuscaloosa: University of Alabama Press [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2003), The New Public Service, M. E. Sharp, New York, USA].
  • Güler, Birgül A. (2005) Yaklaşımları Sınıflandırmak, Çalışma notu, http://80.251.40.59/ politics.ankara.edu.tr/bguler/pdf/kysiniflan.pdf (Erişim Tarihi: 23.04.2016).
  • Kamensky, John (1996), “Role of Reinventing Government Movement in Federal Management Reform,” Public Administration Review 56(3): 247-56 [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Kass, Henry (1990), “Stewardship as Fundamental Element in Images of Public Administration,” Images and Identities in Public Administration, Edt.: H. Kass and B. Catron, 113-130. [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete , (Erişim Tarihi: 26.11.2015)].
  • King, Cheryl Simrell ve Stivers, Camilla (1998), Government Is Us: Public Administration in an Anti-Government Era, Thousand Oaks, CA: Sage Publications [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Lappe, Frances Moore ve DuBois, Paul Martin (1994), The Quickening of America: Rebuilding Our Nation, Remarking Our Lives, San Francisco, CA: Jossey-Bass [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Luke, Jeffrey (1998), Catalytic Leadership, San Francisco, CA: Jossey-Bass [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Perry, James L. (2007), “Democracy and the New Public Service,” The American Review of Public Administration, 37 (3), 3-16, http://arp.sagepub.com/cgi/ content/abstract/37/1/3, (Erişim Tarihi: 4.11.2016).
  • Perry, James L. ve Wise, Lois (1990), “The Motivational Bases of Public Service,” Public Administration Review 50(3), 367-373. [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov2000, Vol. 60 Issue 6, 549- 559, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Robinson, Mark (2015), From Old Public Administration to the New Public Service Implications for Public Sector Reform in Developing Countries, http:// www.undp.org/content/dam/undp/library/capacity-development/English/ Singapore%20Centre/PS-Reform_Paper.pdf (Erişim Tarihi: 4.1.2016).
  • Sandel, Michael (1996), Democracy’s Discontent, Cambridge: Belknap Press of Harvard University Press [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2003), The New Public Service, New York, USA: M. E. Sharp].
  • Stone, Deborah (1988), Policy Paradox and Political Reason, New York: Harper Collins [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000) “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete, (Erişim Tarihi. 26.11.2015)].
  • Terry, Larry D. (1995), “Why We Should Abandon the Misconceived Quest to Reconcile Public Entrepreneurship with Democracy,” Public Administration Review 53(4), 393-395. [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Tuncer, A. ve Usta, S. (2013) “İki Kriz Arasında Yönetim: Yeni Kamu İşletmeciliği,” Selçuk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 30, 181-195, http:// dergisosyalbil.selcuk.edu.tr/susbed/ article/view/25/18, (Erişim Tarihi: 23.04.2016).
  • Vinzant, Janet (1998) ,“Where Values Collide: Motivation and Role Conflict in Child and Adult Protective Services,” American Review of Public Administration 28(4), 347-366 [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Vinzant, Janet ve Crothers, Lane (1998), Street-Level Leadership: Discretion and Legitimacy in Front Line Public Service, Washington , DC: Georgetown University Press [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].

A LOOK INTO DENHARDT AND DENHARDT’S NEW PUBLIC SERVICE THEORY

Yıl 2015, Sayı: 99, 47 - 70, 01.12.2015

Öz

According to Denhardt and Denhardt, public management has undergone a change: In the course of time, the New Public Management paradigm has appeared as an alternative to the Old Public Administration paradigm, and the role of government shifted from rowing to steering. However, the change is underway. The government is no longer steering, it is serving. The new model that Denhardt and Denhardt developed as an alternative to the New Public Management paradigm is referred to the New Public Service Theory. This paper discusses Denhardt and Denhardt’s New Public Service Theory. This study aims at setting forth in what aspects Denhardt and Denhardt positioned New Public Service Theory as a * Savunma Sanayii Uzmanı, Savunma Sanayii Müsteşarlığı, utkuutuk@yahoo.comdifferent paradigm compared to both the Old Public Administration and the New Public Management. It consists of two parts in line with its purpose apart from “Introduction” and “Conclusion and Evaluation”. In the first part, the change in public management is explained from Denhardt and Denhardt’s point of view. As to the second part, Denhardt and Denhardt’s model is examined within the scope of its theoretical foundations and principles. The study method is literature review. This paper, which is restricted to the analysis regarding Robert B. Denhardt and Janet V. Denhardt’s studies, explains and assesses how Denhardt and Denhardt presented the New Public Service as a different model compared to Old Public Administration and New Public Management

Kaynakça

  • Box, Richard (1998), Citizen Governance, Sage Publications, Thousand Oaks CA: [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000a), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov2000, Vol. 60 Issue 6, 549-559. Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11. 2015)].
  • Bryson, John M. ve Crosby, Barbara (1992), Leadership for the Common Good, Jossey-Bass, San Francisco [Aktaran: Denhardt, Janet Vinzant ve Denhardt, Robert Bob (2003), The New Public Service, M. E. Sharp, New York, USA].
  • Burns, James MacGregor (1978), Leadership, Harper and Row, New York [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000a), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559. Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Chapin, Linda W. ve Denhardt, Robert Bob. (1995), “Putting “Citizen First” in Orange Country, Florida,” National Civic Review 84(3), 201-215. [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000a), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov2000, Vol. 60 Issue 6, 549-559. Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11. 2015)].
  • Ciğeroğlu, M. ve Özgür, H. “H.George Frederickson ve Kamu Yönetimi Disiplinindeki Yeri,” Dumlupınar Üniversitesi Sosyal Bilimler Dergisi 29, https://birimler.dpu. edu.tr/app/views/panel/ckfinder/userfiles/17/files/DERG_/29/279-290.pdf, (Erişim Tarihi: 22.04.2016).
  • Denhardt, Robert Bob (1992), “Public Administrative Theory and the Seperation of Powers,” Public Administration in Action: Readings Profiles & Cases, Edt.: R. B. Denhardt and B. R. Hammond, Harcourt Brace & Company, Florida, USA, 5-12.
  • Denhardt, Robert Bob (1993), The Pursuit of Significance: Strategies for Manageral Success in Public Organizations, Harcourt Brace & Company, Florida, USA.
  • Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2006), Public Administration: An Action Orientation, Tomson Wadsworth, CA, USA.
  • Denhardt, Robert Bob ve Denhardt, Janet Vinzant. (2003), The New Public Servic: Serving Rather Than Steering, M. E. Sharp, New York, USA.
  • Denhardt, Robert Bob (1997), “Local Governments Learn to Put “Citizens First,” PA Times, 20(2), 1-2. Veritabanı: Business Source Complete, (Erişim Tarihi: 6.11. 2015).
  • Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000a), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov2000, Vol. 60 Issue 6, 549-559.Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015).
  • Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000b), “Leading Change in Local Goverment,” PA Times. Jul2000, Vol. 23 Issue 7, 2., Veritabanı: Business Source Complete (Erişim Tarihi: 26.11.2015).
  • Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2001), “The New Public Service: Putting Democracy First,” National Civic Review. Winter2001, Vol. 90 Issue 4, 391. Veritabanı: Business Source Complete, (Erişim tarihi: 26.11.2015).
  • Denhardt, Robert Bob ve Gray, Joseph E. (1998), “Targetting Comunity Development in Orange Country, Florida,” National Civic Review 87(3), 227-235. [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000a), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov2000, Vol. 60 Issue 6, 549-559.Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Denhardt, Robert Bob (1999), “Leading Change in Local Goverment,” PA Times. Sep99, Vol. 22 Issue 9, 3, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015).
  • Denhardt, Robert Bob (1991), “A Statement of Who We Are: A Summary of the Discipline,” Public Administration Review. Jan/Feb91, Vol. 51 Issue 1, 80-82., Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015).
  • Denhardt, Robert Bob (2000a), Theories of Public Organization, Cengage Wadsworth, Boston, USA.
  • Denhardt, Robert Bob (2002), “Trust as Capacity: The Role of Integrity and Responsiveness,” Public Organization Review. Mar 2002, Vol. 2 Issue 1, p65- 76., Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015).
  • Eryılmaz, Bilal (2013) “Temel Kavramlar,” Kamu Yönetimi, Ed.: S.Sözen, Eskişehir: T.C. Anadolu Üniversitesi Yayını No: 2979, Açıköğretim Fakültesi Yayını No: 1933, 2-28.
  • Ergun, Turgay (2015) Kamu Yönetimi: Kuram Siyasa Uygulama, Ankara: Türkiye Orta Doğu Amme İdaresi Enstitüsü, Yayın No: 385.
  • Feldheim, Mary Ann ve Johnson, Gail (2004), “Normative Education: Putting The Public Servant in Public Service,” Global Virtue Ethics Review 5(3),. 7-29 http:// www.spaef.com/file.php?id=623, (Erişim Tarihi: 4.11.2016).
  • Fredericson, H. George (1980), New Public Administration. Tuscaloosa: University of Alabama Press [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2003), The New Public Service, M. E. Sharp, New York, USA].
  • Güler, Birgül A. (2005) Yaklaşımları Sınıflandırmak, Çalışma notu, http://80.251.40.59/ politics.ankara.edu.tr/bguler/pdf/kysiniflan.pdf (Erişim Tarihi: 23.04.2016).
  • Kamensky, John (1996), “Role of Reinventing Government Movement in Federal Management Reform,” Public Administration Review 56(3): 247-56 [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Kass, Henry (1990), “Stewardship as Fundamental Element in Images of Public Administration,” Images and Identities in Public Administration, Edt.: H. Kass and B. Catron, 113-130. [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete , (Erişim Tarihi: 26.11.2015)].
  • King, Cheryl Simrell ve Stivers, Camilla (1998), Government Is Us: Public Administration in an Anti-Government Era, Thousand Oaks, CA: Sage Publications [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Lappe, Frances Moore ve DuBois, Paul Martin (1994), The Quickening of America: Rebuilding Our Nation, Remarking Our Lives, San Francisco, CA: Jossey-Bass [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Luke, Jeffrey (1998), Catalytic Leadership, San Francisco, CA: Jossey-Bass [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Perry, James L. (2007), “Democracy and the New Public Service,” The American Review of Public Administration, 37 (3), 3-16, http://arp.sagepub.com/cgi/ content/abstract/37/1/3, (Erişim Tarihi: 4.11.2016).
  • Perry, James L. ve Wise, Lois (1990), “The Motivational Bases of Public Service,” Public Administration Review 50(3), 367-373. [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov2000, Vol. 60 Issue 6, 549- 559, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Robinson, Mark (2015), From Old Public Administration to the New Public Service Implications for Public Sector Reform in Developing Countries, http:// www.undp.org/content/dam/undp/library/capacity-development/English/ Singapore%20Centre/PS-Reform_Paper.pdf (Erişim Tarihi: 4.1.2016).
  • Sandel, Michael (1996), Democracy’s Discontent, Cambridge: Belknap Press of Harvard University Press [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2003), The New Public Service, New York, USA: M. E. Sharp].
  • Stone, Deborah (1988), Policy Paradox and Political Reason, New York: Harper Collins [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000) “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete, (Erişim Tarihi. 26.11.2015)].
  • Terry, Larry D. (1995), “Why We Should Abandon the Misconceived Quest to Reconcile Public Entrepreneurship with Democracy,” Public Administration Review 53(4), 393-395. [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Tuncer, A. ve Usta, S. (2013) “İki Kriz Arasında Yönetim: Yeni Kamu İşletmeciliği,” Selçuk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 30, 181-195, http:// dergisosyalbil.selcuk.edu.tr/susbed/ article/view/25/18, (Erişim Tarihi: 23.04.2016).
  • Vinzant, Janet (1998) ,“Where Values Collide: Motivation and Role Conflict in Child and Adult Protective Services,” American Review of Public Administration 28(4), 347-366 [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
  • Vinzant, Janet ve Crothers, Lane (1998), Street-Level Leadership: Discretion and Legitimacy in Front Line Public Service, Washington , DC: Georgetown University Press [Aktaran: Denhardt, Robert Bob ve Denhardt, Janet Vinzant (2000), “The New Public Service: Serving Rather than Steering,” Public Administration Review, Nov 2000, Vol. 60 Issue 6, 549-559, Veritabanı: Business Source Complete, (Erişim Tarihi: 26.11.2015)].
Toplam 37 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Research Article
Yazarlar

Utku Ütük

Yayımlanma Tarihi 1 Aralık 2015
Yayımlandığı Sayı Yıl 2015 Sayı: 99

Kaynak Göster

APA Ütük, U. (2015). Denhardt ve Denhardt’ın Yeni Kamu Hizmeti Kuramına Bakış. Sayıştay Dergisi(99), 47-70.