Araştırma Makalesi
BibTex RIS Kaynak Göster

KAMU LİDERLİĞİ ROLLERİNİN KAMU PERSONELİNİN SANAL KAYTARMA DAVRANIŞLARI ÜZERİNDEKİ ETKİSİ: TRA1 BÖLGESİNDE BİR ARAŞTIRMA

Yıl 2020, Sayı: 38, 134 - 164, 31.12.2020

Öz

Bilgi iletişim teknolojilerinin hızlı gelişimine paralel olarak, bunların çalışma yaşamındaki kullanımı oldukça fazla artmıştır. Ancak bunların hızla artan kullanımı, bir takım olumsuz örgüt davranışların oluşmasına neden olmuştur. Bu davranışlardan en dikkat çekeni sanal kaytarma olgusudur. Bu çalışma kapsamında kamu kurumlarında sanal kaytarma olgusu önemli ve önemli boyutları itibariyle irdelenmektedir. Ayrıca kamu kurumlarının özel sektörden farklı olarak kendine özgü dinamiklerinden kaynaklı olarak ortaya çıkan bir takım liderlik türleri/rolleri bulunmaktadır. Bunlar üzerinde de durulmaktadır.
Bu çalışmanın temel amacı kamu kurumlarının kendine özgü liderlik rollerinin sanal kaytarma davranışları üzerindeki etkisinin araştırmaktır. Bu amaç doğrultusunda TRA1 bölgesinde görev yapan ve çalışma süreçlerinin çoğunu bilgisayar başında geçiren akademik personel üzerinde bir anket çalışması yapılmıştır. Bu bölgede yer alan dört devlet üniversitesinde çalışan akademik personelin sanal kaytarma davranışlarında kurum yöneticilerinin sahip oldukları roller araştırılmıştır. Araştırma sonucunda liderlik rollerinin tamamının sanal kaytarma türleri üzerinde çeşitli yönlerde ve seviyelerde etkili olduğu sonucuna ulaşılmıştır.

Kaynakça

  • Anandarajan, M., Devine, P., Simmers, C. A. (2004). "A multidimensional scaling approach to personal web usage in the workplace". Anandarajan M ve S. C (Eds.), Personal web usage in the workplace: A guide to effective human resources management içinde. Hershey: Information Science Publishing.
  • Anandarajan, M., Simmers, C. A. (2004). "Constructive and destructive personal web use in the workplace: Mapping employee attitudes". Anandarajan M ve S. C (Eds.), Personal web usage in the workplace: A guide to effective human resources management içinde. Hershey: Information Science Publishing.
  • Blanchard, A. L., Henle, C. A. (2008). "Correlates of different forms of cyberloafing: The role of norms and external locus of control". Computers in Human Behavior, 24 (3), 1067-1084.
  • Block, W. (2001). "Cyberslacking, business ethics and managerial economics". Journal of Business Ethics, 33 (3), 225-231.
  • Burns, J. (1978). Leaderhip. New York: Harper ve Row Publishers.
  • Candan, H., İnce, M. (2016). "Siber kaytarma ve örgütsel bağlılık arasındaki ilişkinin incelenmesine yönelik emniyet çalışanları üzerine bir araştırma". Ömer Halisdemir Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 9 (1), 229-235.
  • Cogliser, C. C., Brigham, K. H. (2004). "The intersection of leadership and entrepreneurship: Mutual lessons to be learned". The Leadership Quarterly, 15 (6), 771-799.
  • Currie, G., Grubnic, S., Hodges, R. (2011). "Leadership in public services networks: Antecedents, process and outcome". Public administration, 89 (2), 242-264.
  • Daft, R. L. (1997). Management. New York: The Dryden Pres.
  • de-Lara, P. Z.-M., Olivares-Mesa, A. (2010). "Bringing cyber loafers back on the right track". Industrial Management & Data Systems, 110 (7), 1038-1053.
  • DeHart-Davis, L. (2009). "Green tape: A theory of effective organizational rules". Journal of Public Administration Research and Theory, 19 (2), 361-384.
  • Erkutlu, H. V., Özdemir, H. Ö. (2018). "Otantik liderlik ve sanal kaytarma arasındaki ilişkide örgütsel sinizmin aracılık rolü". Social Sciences, 13 (2), 119-125.
  • Fernandez, S. (2004). "Developing and testing an integrative framework of public sector leadership: Evidence from the public education arena". Journal of Public Administration Research and Theory, 15 (2), 197-217.
  • Garfield, Z. H., Hubbard, R. L., Hagen, E. H. (2019). "Evolutionary models of leadership". Human Nature, 30 (1), 23-58.
  • Garrett, R. K., Danziger, J. N. (2008). "Disaffection or expected outcomes: Understanding personal Internet use during work". Journal of Computer-Mediated Communication, 13 (4), 937-958.
  • Greengard, S. (2000). "The High Cost of Cyber Slacking". Workforce, 79 (12), 22-24. Griffiths, M. (2010). "Internet abuse and internet addiction in the workplace". Journal of Workplace Learning, 22 (7), 463-472.
  • Hansen, J. R., Villadsen, A. R. (2010). "Comparing public and private managers' leadership styles: Understanding the role of job context". International Public Management Journal, 13 (3), 247-274.
  • Hassan, S., Wright, B. E., Yukl, G. (2014). "Does ethical leadership matter in government? Effects on organizational commitment, absenteeism, and willingness to report ethical problems". Public Administration Review, 74 (3), 333-343.
  • Jacobsen, C. B., Bøgh Andersen, L. (2015). "Is leadership in the eye of the beholder? A study of intended and perceived leadership practices and organizational performance". Public Administration Review, 75 (6), 829-841.
  • Jiang, H., Tsohou, A. (2014). "The dual nature of personal web usage at workplace: impacts, antecedents and regulating policies". Proceeding of the European Conference on Information Systems, 1 (1), 1-16.
  • Karsten, N. (2015). "Scrutinize me, please! The drivers, manifestations and implications of accountability‐seeking behaviour". Public administration, 93 (3), 684-699.
  • Kearns, K. P. (1996). Managing for accountability: Preserving the public trust in public and nonprofit organizations. San Francisco: Jossey-Bass Publishers.
  • Klotz, A. C., Buckley, M. R. (2013). "A historical perspective of counterproductive work behavior targeting the organization". Journal of management history, 19 (1), 114-132.
  • Koçel, T. (2014). İşletme yöneticiliği (16. bs.). İstanbul: Beta Yayınevi.
  • Kroll, A., Vogel, D. (2014). "The PSM–leadership fit: A model of performance information use". Public Administration, 92 (4), 974-991.
  • Lane, J.-E. (1994). "Will public management drive out public administration?". Asian journal of public administration, 16 (2), 139-151.
  • Liberman, B., Seidman, G., Mckenna, K. Y., Buffardi, L. E. (2011). "Employee job attitudes and organizational characteristics as predictors of cyberloafing". Computers in Human behavior, 27 (6), 2192-2199.
  • Lim, V. K. (2002). "The IT way of loafing on the job: Cyberloafing, neutralizing and organizational justice". Journal of Organizational Behavior, 23 (5), 675-694.
  • Lim, V. K., Teo, T. S. (2005). "Prevalence, perceived seriousness, justification and regulation of cyberloafing in Singapore: An exploratory study". Information & Management, 42 (8), 1081-1093.
  • Lussier, R., Achua, C. (2004). Leadership: Theory, application, skill development. Ohio: Thomson/South-Western.
  • Mastrangelo, P. M., Everton, W., Jolton, J. A. (2006). "Personal use of work computers: Distraction versus destruction". CyberPsychology & Behavior, 9 (6), 730-741.
  • Miao, Q., Newman, A., Schwarz, G., Xu, L. (2014). "Servant leadership, trust, and the organizational commitment of public sector employees in China". Public Administration, 92 (3), 727-743.
  • Nahavandi, A. (2009). The art and science of leadership. New Jersey: Pearson Prentice Hall Upper Saddle River.
  • Niaei, M., Peidaei, M. M., Nasiripour, A. A. (2014). "The relation between staff cyberloafing and organizational commitment in organization of environmental protection". Kuwait Chapter of Arabian Journal of Business and Management Review, 33 (2534), 1-13.
  • Örücü, E., Yıldız, H. (2014). "İşyerinde Kişisel İnternet ve Teknoloji Kullanımı: Sanal Kaytarma". Ege Akademik Bakis, 14 (1), 99-114.
  • Özkalp, E., Aydın, U., Tekeli, S. (2012). "Sapkın örgütsel davranışlar ve çalışma yaşamında yeni bir olgu: sanal kaytarma (cyberloafing) ve iş ilişkilerine etkileri". Çimento İşveren Sendikası Dergisi, 26 (2), 18-33.
  • Pallant, J. (2017). SPSS kullanma kılavuzu: SPSS ile adım adım veri analizi (Çev.: S. Balcı ve B. Ahi, 2. bs.). Ankara: Anı Yayıncılık.
  • Piotrowski, C. (2012). "Cyberloafing: A content analysis of the emerging literature". Journal of Instructional Psychology, 39 (3-4), 259-262.
  • Ritz, A., Shantz, A., Alfes, K., Arshoff, A. S. (2012). "Who needs leaders the most? The interactive effect of leadership and core self-evaluations on commitment to change in the public sector". International Public Management Journal, 15 (2), 160-185.
  • Robinson, S. L., Bennett, R. J. (1995). "A typology of deviant workplace behaviors: A multidimensional scaling study". Academy of management journal, 38 (2), 555-572.
  • Sample Size Calculator. (2020). Creative Research Systems This Sample Size Calculator. Erişim Tarihi 06.10.2020, https://www.surveysystem.com/sscalc.htm
  • Schermelleh-Engel, K., Moosbrugger, H., Müller, H. (2003). "Evaluating the fit of structural equation models: Tests of significance and descriptive goodness-of-fit measures". Methods of psychological research online, 8 (2), 23-74.
  • Shrivastava, P., Nachman, S. A. (1989). "Strategic leadership patterns". Strategic Management Journal, 10 (1), 51-66.
  • Sørensen, E., Torfing, J. (2011). "Enhancing collaborative innovation in the public sector". Administration & Society, 43 (8), 842-868.
  • Sosik, J. J. (1997). "Effects of transformational leadership and anonymity on idea generation in computer-mediated groups". Group & Organization Management, 22 (4), 460-487.
  • Stogdill, R. M. (1974). Handbook of leadership: A survey of theory and research. New York: Free Press.
  • Szilagyi, A. D., Wallace, M. J. (1990). Organizational Behavior and Performance. İllinois: Scott Foresman Company.
  • Şişman, M. (2002). Öğretim liderliği. Ankara: Pegem Akademi Yayıncılık.
  • Tummers, L., Knies, E. (2013). "Leadership and meaningful work in the public sector". Public Administration Review, 73 (6), 859-868.
  • Tummers, L., Knies, E. (2016). "Measuring public leadership: Developing scales for four key public leadership roles". Public Administration, 94 (2), 433-451.
  • Van der Wal, Z., De Graff, D., Lasthuizen, K. (2008). "Whats Valued Most? A comparative empirical study on the differences and similarities between the organizational values of the public and private sector". Public Administration, 86 (2), 465-482.
  • Van Wart, M. (2013). "Administrative leadership theory: A reassessment after 10 years". Public Administration, 91 (3), 521-543.
  • Vigoda‐Gadot, E. (2007). "Leadership style, organizational politics, and employees' performance". Personnel Review.
  • Vitak, J., Crouse, J., LaRose, R. (2011). "Personal Internet use at work: Understanding cyberslacking". Computers in Human Behavior, 27 (5), 1751-1759.
  • Vogel, R., Masal, D. (2015). "Public leadership: A review of the literature and framework for future research". Public Management Review, 17 (8), 1165-1189.
  • Weatherbee, T. G. (2010). "Counterproductive use of technology at work: Information & communications technologies and cyberdeviancy". Human Resource Management Review, 20 (1), 35-44.
  • Wright, B. E., Moynihan, D. P., Pandey, S. K. (2012). "Pulling the levers: Transformational leadership, public service motivation, and mission valence". Public Administration Review, 72 (2), 206-215.
  • YÖK. (2020). Yüksek Öğretim Bilgi Yönetim Sistemi. Erişim Tarihi 06.10.2020, https://istatistik.yok.gov.tr/
  • Zel, U. (2001). Kişilik ve liderlik: evrensel boyutlarıyla yönetsel açıdan araştırmalar, teoriler ve yorumlar. Ankara: Seçkin yayıncılık.

THE EFFECT OF PUBLIC LEADERSHIP ROLES ON CYBERLOAFING BEHAVIORS OF PUBLIC STAFF: A RESEARCH IN TRA1 REGION

Yıl 2020, Sayı: 38, 134 - 164, 31.12.2020

Öz

In parallel with the rapid development of information communication technologies, its use in working life has increased considerably. However, their rapidly increasing use has led to the formation of some negative organizational behaviors. The most striking of these behaviors is the phenomenon of cyberloafing. Within the scope of this study, the phenomenon of cyber loafing in public institutions is examined in terms of its important and important dimensions. In addition, public institutions have a number of leadership types / roles that arise from their unique dynamics, unlike the private sector. These are also emphasized.
The main purpose of this study is to investigate the effect of specific leadership roles of public institutions on cyber loafing behaviors. For this purpose, a survey was conducted on the academic staff working in the TRA1 region who spend most of their working processes on the computer. The roles of institution administrators in cyber-loafing behaviors of academic staff working at four state universities in this region were investigated. As a result of the research, it was concluded that all leadership roles are effective on virtual loafing types in various directions and levels.

Kaynakça

  • Anandarajan, M., Devine, P., Simmers, C. A. (2004). "A multidimensional scaling approach to personal web usage in the workplace". Anandarajan M ve S. C (Eds.), Personal web usage in the workplace: A guide to effective human resources management içinde. Hershey: Information Science Publishing.
  • Anandarajan, M., Simmers, C. A. (2004). "Constructive and destructive personal web use in the workplace: Mapping employee attitudes". Anandarajan M ve S. C (Eds.), Personal web usage in the workplace: A guide to effective human resources management içinde. Hershey: Information Science Publishing.
  • Blanchard, A. L., Henle, C. A. (2008). "Correlates of different forms of cyberloafing: The role of norms and external locus of control". Computers in Human Behavior, 24 (3), 1067-1084.
  • Block, W. (2001). "Cyberslacking, business ethics and managerial economics". Journal of Business Ethics, 33 (3), 225-231.
  • Burns, J. (1978). Leaderhip. New York: Harper ve Row Publishers.
  • Candan, H., İnce, M. (2016). "Siber kaytarma ve örgütsel bağlılık arasındaki ilişkinin incelenmesine yönelik emniyet çalışanları üzerine bir araştırma". Ömer Halisdemir Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 9 (1), 229-235.
  • Cogliser, C. C., Brigham, K. H. (2004). "The intersection of leadership and entrepreneurship: Mutual lessons to be learned". The Leadership Quarterly, 15 (6), 771-799.
  • Currie, G., Grubnic, S., Hodges, R. (2011). "Leadership in public services networks: Antecedents, process and outcome". Public administration, 89 (2), 242-264.
  • Daft, R. L. (1997). Management. New York: The Dryden Pres.
  • de-Lara, P. Z.-M., Olivares-Mesa, A. (2010). "Bringing cyber loafers back on the right track". Industrial Management & Data Systems, 110 (7), 1038-1053.
  • DeHart-Davis, L. (2009). "Green tape: A theory of effective organizational rules". Journal of Public Administration Research and Theory, 19 (2), 361-384.
  • Erkutlu, H. V., Özdemir, H. Ö. (2018). "Otantik liderlik ve sanal kaytarma arasındaki ilişkide örgütsel sinizmin aracılık rolü". Social Sciences, 13 (2), 119-125.
  • Fernandez, S. (2004). "Developing and testing an integrative framework of public sector leadership: Evidence from the public education arena". Journal of Public Administration Research and Theory, 15 (2), 197-217.
  • Garfield, Z. H., Hubbard, R. L., Hagen, E. H. (2019). "Evolutionary models of leadership". Human Nature, 30 (1), 23-58.
  • Garrett, R. K., Danziger, J. N. (2008). "Disaffection or expected outcomes: Understanding personal Internet use during work". Journal of Computer-Mediated Communication, 13 (4), 937-958.
  • Greengard, S. (2000). "The High Cost of Cyber Slacking". Workforce, 79 (12), 22-24. Griffiths, M. (2010). "Internet abuse and internet addiction in the workplace". Journal of Workplace Learning, 22 (7), 463-472.
  • Hansen, J. R., Villadsen, A. R. (2010). "Comparing public and private managers' leadership styles: Understanding the role of job context". International Public Management Journal, 13 (3), 247-274.
  • Hassan, S., Wright, B. E., Yukl, G. (2014). "Does ethical leadership matter in government? Effects on organizational commitment, absenteeism, and willingness to report ethical problems". Public Administration Review, 74 (3), 333-343.
  • Jacobsen, C. B., Bøgh Andersen, L. (2015). "Is leadership in the eye of the beholder? A study of intended and perceived leadership practices and organizational performance". Public Administration Review, 75 (6), 829-841.
  • Jiang, H., Tsohou, A. (2014). "The dual nature of personal web usage at workplace: impacts, antecedents and regulating policies". Proceeding of the European Conference on Information Systems, 1 (1), 1-16.
  • Karsten, N. (2015). "Scrutinize me, please! The drivers, manifestations and implications of accountability‐seeking behaviour". Public administration, 93 (3), 684-699.
  • Kearns, K. P. (1996). Managing for accountability: Preserving the public trust in public and nonprofit organizations. San Francisco: Jossey-Bass Publishers.
  • Klotz, A. C., Buckley, M. R. (2013). "A historical perspective of counterproductive work behavior targeting the organization". Journal of management history, 19 (1), 114-132.
  • Koçel, T. (2014). İşletme yöneticiliği (16. bs.). İstanbul: Beta Yayınevi.
  • Kroll, A., Vogel, D. (2014). "The PSM–leadership fit: A model of performance information use". Public Administration, 92 (4), 974-991.
  • Lane, J.-E. (1994). "Will public management drive out public administration?". Asian journal of public administration, 16 (2), 139-151.
  • Liberman, B., Seidman, G., Mckenna, K. Y., Buffardi, L. E. (2011). "Employee job attitudes and organizational characteristics as predictors of cyberloafing". Computers in Human behavior, 27 (6), 2192-2199.
  • Lim, V. K. (2002). "The IT way of loafing on the job: Cyberloafing, neutralizing and organizational justice". Journal of Organizational Behavior, 23 (5), 675-694.
  • Lim, V. K., Teo, T. S. (2005). "Prevalence, perceived seriousness, justification and regulation of cyberloafing in Singapore: An exploratory study". Information & Management, 42 (8), 1081-1093.
  • Lussier, R., Achua, C. (2004). Leadership: Theory, application, skill development. Ohio: Thomson/South-Western.
  • Mastrangelo, P. M., Everton, W., Jolton, J. A. (2006). "Personal use of work computers: Distraction versus destruction". CyberPsychology & Behavior, 9 (6), 730-741.
  • Miao, Q., Newman, A., Schwarz, G., Xu, L. (2014). "Servant leadership, trust, and the organizational commitment of public sector employees in China". Public Administration, 92 (3), 727-743.
  • Nahavandi, A. (2009). The art and science of leadership. New Jersey: Pearson Prentice Hall Upper Saddle River.
  • Niaei, M., Peidaei, M. M., Nasiripour, A. A. (2014). "The relation between staff cyberloafing and organizational commitment in organization of environmental protection". Kuwait Chapter of Arabian Journal of Business and Management Review, 33 (2534), 1-13.
  • Örücü, E., Yıldız, H. (2014). "İşyerinde Kişisel İnternet ve Teknoloji Kullanımı: Sanal Kaytarma". Ege Akademik Bakis, 14 (1), 99-114.
  • Özkalp, E., Aydın, U., Tekeli, S. (2012). "Sapkın örgütsel davranışlar ve çalışma yaşamında yeni bir olgu: sanal kaytarma (cyberloafing) ve iş ilişkilerine etkileri". Çimento İşveren Sendikası Dergisi, 26 (2), 18-33.
  • Pallant, J. (2017). SPSS kullanma kılavuzu: SPSS ile adım adım veri analizi (Çev.: S. Balcı ve B. Ahi, 2. bs.). Ankara: Anı Yayıncılık.
  • Piotrowski, C. (2012). "Cyberloafing: A content analysis of the emerging literature". Journal of Instructional Psychology, 39 (3-4), 259-262.
  • Ritz, A., Shantz, A., Alfes, K., Arshoff, A. S. (2012). "Who needs leaders the most? The interactive effect of leadership and core self-evaluations on commitment to change in the public sector". International Public Management Journal, 15 (2), 160-185.
  • Robinson, S. L., Bennett, R. J. (1995). "A typology of deviant workplace behaviors: A multidimensional scaling study". Academy of management journal, 38 (2), 555-572.
  • Sample Size Calculator. (2020). Creative Research Systems This Sample Size Calculator. Erişim Tarihi 06.10.2020, https://www.surveysystem.com/sscalc.htm
  • Schermelleh-Engel, K., Moosbrugger, H., Müller, H. (2003). "Evaluating the fit of structural equation models: Tests of significance and descriptive goodness-of-fit measures". Methods of psychological research online, 8 (2), 23-74.
  • Shrivastava, P., Nachman, S. A. (1989). "Strategic leadership patterns". Strategic Management Journal, 10 (1), 51-66.
  • Sørensen, E., Torfing, J. (2011). "Enhancing collaborative innovation in the public sector". Administration & Society, 43 (8), 842-868.
  • Sosik, J. J. (1997). "Effects of transformational leadership and anonymity on idea generation in computer-mediated groups". Group & Organization Management, 22 (4), 460-487.
  • Stogdill, R. M. (1974). Handbook of leadership: A survey of theory and research. New York: Free Press.
  • Szilagyi, A. D., Wallace, M. J. (1990). Organizational Behavior and Performance. İllinois: Scott Foresman Company.
  • Şişman, M. (2002). Öğretim liderliği. Ankara: Pegem Akademi Yayıncılık.
  • Tummers, L., Knies, E. (2013). "Leadership and meaningful work in the public sector". Public Administration Review, 73 (6), 859-868.
  • Tummers, L., Knies, E. (2016). "Measuring public leadership: Developing scales for four key public leadership roles". Public Administration, 94 (2), 433-451.
  • Van der Wal, Z., De Graff, D., Lasthuizen, K. (2008). "Whats Valued Most? A comparative empirical study on the differences and similarities between the organizational values of the public and private sector". Public Administration, 86 (2), 465-482.
  • Van Wart, M. (2013). "Administrative leadership theory: A reassessment after 10 years". Public Administration, 91 (3), 521-543.
  • Vigoda‐Gadot, E. (2007). "Leadership style, organizational politics, and employees' performance". Personnel Review.
  • Vitak, J., Crouse, J., LaRose, R. (2011). "Personal Internet use at work: Understanding cyberslacking". Computers in Human Behavior, 27 (5), 1751-1759.
  • Vogel, R., Masal, D. (2015). "Public leadership: A review of the literature and framework for future research". Public Management Review, 17 (8), 1165-1189.
  • Weatherbee, T. G. (2010). "Counterproductive use of technology at work: Information & communications technologies and cyberdeviancy". Human Resource Management Review, 20 (1), 35-44.
  • Wright, B. E., Moynihan, D. P., Pandey, S. K. (2012). "Pulling the levers: Transformational leadership, public service motivation, and mission valence". Public Administration Review, 72 (2), 206-215.
  • YÖK. (2020). Yüksek Öğretim Bilgi Yönetim Sistemi. Erişim Tarihi 06.10.2020, https://istatistik.yok.gov.tr/
  • Zel, U. (2001). Kişilik ve liderlik: evrensel boyutlarıyla yönetsel açıdan araştırmalar, teoriler ve yorumlar. Ankara: Seçkin yayıncılık.
Toplam 59 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Makaleler
Yazarlar

Adnan Karataş 0000-0003-2399-8013

Yayımlanma Tarihi 31 Aralık 2020
Yayımlandığı Sayı Yıl 2020 Sayı: 38

Kaynak Göster

APA Karataş, A. (2020). KAMU LİDERLİĞİ ROLLERİNİN KAMU PERSONELİNİN SANAL KAYTARMA DAVRANIŞLARI ÜZERİNDEKİ ETKİSİ: TRA1 BÖLGESİNDE BİR ARAŞTIRMA. Süleyman Demirel Üniversitesi Sosyal Bilimler Enstitüsü Dergisi(38), 134-164.

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