Çalışanların Duygusal Emek Düzeylerinin Bazı Demografik Değişkenler Açısından İncelenmesi

Hüseyin Aslan; İbrahim Sani Mert

doi:10.29249/selcuksbmyd.470168

Araştırma Makalesi

Investıgatıng The Emotional Labor Levels of Employees in Terms of Some Demographic Variables

Yıl 2019, , 713 - 728, 30.11.2019

Hüseyin Aslan , İbrahim Sani Mert

https://doi.org/10.29249/selcuksbmyd.470168

Cited By: 2

Öz

The purpose of this study is to determine the effect of the
intended demographic variables on the levels of emotional labor use of the
employees. For this purpose, 549 participants
working in four and five star hotels in Gaziantep, Adana and Osmaniye were
collected by questionnaire method. As a result of the analysis of the data, it
was determined that age, gender, occupation position, total working time and
sector experience showed significant differences according to emotional labor
utilization levels.

Anahtar Kelimeler

Emotioanl labor, Age, Gender, Sector Experience

Kaynakça

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