Finansal Dijitalleşme ve Sahiplik Yapısına Göre Banka Finansal Performansına ve Risk Düzeyine Etkileri: Türk Bankacılık Sektöründe Bir Araştırma
Yıl 2024,
Cilt: 27 Sayı: 2, 726 - 745, 29.11.2024
Çiğdem Kurt Cihangir
,
Sedat Yenice
,
Erginbay Uğurlu
Öz
Bu çalışmanın amacı, finansal dijitalleşmenin Türkiye’de faaliyet gösteren mevduat bankalarının finansal performanslarına ve risk düzeylerine etkisini belirlemektedir. Bankaların kamu sermayeli, özel sermayeli ve yurt dışında yerleşik (yabancı) sermayeli bankalar olarak gruplandırıldığı çalışmada 2007Ç4 – 2023Ç3 dönemine ait veriler ARDL yöntemi ile analiz edilmiştir. Bankaların, finansal sistemin temel unsuru olduğu dikkate alınarak, ekonomik büyüme ve finansal birimlerin ekonomiye güvenini temsil eden tüketici güven endeksi de makroekonomik faktörler olarak analize dahil edilmiştir. Bankaların sahiplerince belirlenen iş modeli finansal performanslarını da etkilemektedir. Özel sermayeli bankalar karı maksimum yapmaya yönelik bir iş modeli belirlerken; kamu sermayeli bankalar sosyal refahı sağlamaya ve/veya sürdürmeye yönelebilirler. Türkiye özelinde finansal dijitalleşme ile bankaların finansal performansı arasındaki ilişkiyi araştıran çalışmalar yapılmasına karşın; bankaların hem sahiplik yapısı hem de risk düzeylerini dikkate alan bir araştırma bulunmaması, bu çalışmanın özgünlüğünü oluşturmaktadır. Çalışmanın bulgularına göre bankaların karlılık ve riski ile finansal dijitalleşme arasında sahiplik açısından özel sermayeli ve yurt dışında yerleşik (yabancı) sermayeli bankaların kamu sermayeli bankalara göre daha duyarlı olduğu tespit edilmiştir. Ayrıca finansal dijitalleşme ile banka riski ve karlılığı arasında negatif yönlü bir ilişki olduğu da belirlenmiştir.
Kaynakça
- Acharya, R. N., Kagan, A., & Lingam, S. R. (2008). Online banking applications and community bank performance. The International Journal of Bank Marketing, 26(6), 418–439. https://doi.org/10.1108/02652320810902442
- Akhisar, İ., Tunay, K. B., & Tunay, N. (2015). The effects of innovations on bank performance: The case of electronic banking services. Procedia - Social and Behavioral Sciences, 195, 369–375. https://doi.org/10.1016/j.sbspro.2015.06.336
- Allen, F., & Gale, D. (1994). Financial innovation and risk sharing. MIT Press.
- Al-Shrari, T. Q. W. (2024). How do financial technology products affect financial performance? Evidence from banking sector. Migration Letters, 21(S2), 34–41. https://migrationletters.com/index.php/ml/article/view/6439
- Arora, H., & Arora, P. (2013). Effect of investments in information technology on bank performance: Empirical evidence from Indian public sector banks. International Journal of Business Information Systems, 13(4), 400–417. https://doi.org/10.1504/IJBIS.2013.055298
- Baker, H., Kaddumi, T. A., Nassar, M. D., & Muqattash, R. S. (2023). Impact of financial technology on improvement of banks’ financial performance. Journal of Risk and Financial Management, 16(4). https://doi.org/10.3390/jrfm16040230
- Beck, T., Chen, T., Lin, C., & Song, F. (2016). Financial innovation: The bright and the dark sides. Journal of Banking & Finance, 72(1), 28–51. https://doi.org/10.1016/j.jbankfin.2016.06.012
- Beloke, N., Messomo, E., & Mbu, S. (2021). The influence of digital financial services on the financial performance of commercial banks in Cameroon. European Scientific Journal ESJ, 17, 448. https://doi.org/10.19044/esj.2021.v17n15p448
- Brunnermeier, M. K. (2009). Deciphering the liquidity and credit crunch 2007–2008. The Journal of Economic Perspectives, 23(1), 77–100. https://doi.org/10.1257/jep.23.1.77
- Canatan, B., & İpek, E. (2022). Mobil bankacılık işlemlerinin banka net karlarına etkileri. Bankacılar Dergisi, 120, 6–17.
- Carlin, B. I., Longstaff, F. A., & Matoba, K. (2014). Disagreement and asset prices. Journal of Financial Economics, 114, 226–238. https://doi.org/10.1016/j.jfineco.2014.06.007
- Çizgici-Akyüz, G. (2023). İnternet ve mobil bankacılık uygulamalarının bankacılık sektörüne etkisi. Anadolu İktisat ve İşletme Dergisi, 7(2), 74–94. https://doi.org/10.59293/anadoluiid.1360102
- Del Gaudio, B. L., Porzio, C., Sampagnaro, G., & Verdoliva, V. (2021). How do mobile, internet, and ICT diffusion affect the banking industry? An empirical analysis. European Management Journal, 39(3), 327–332. https://doi.org/10.1016/j.emj.2020.07.003
- Demirguc-Kunt, A., Klapper, L., Singer, D., Ansar, S., & Hess, J. (2018). The global Findex database 2017: Measuring financial inclusion and the Fintech revolution. The World Bank. https://doi.org/10.1596/978-1-4648-1259-0
- Dorfleitner, G., Hornuf, L., Schmitt, M., & Weber, M. (2017). The Fintech market in Germany. https://doi.org/10.2139/ssrn.2885931
- Dura, C., & Atik, H. (2001). Bilgi toplumu, bilgi ekonomisi ve Türkiye. Literatür Yayınları.
- Elul, R. (1995). Welfare effects of financial innovation in incomplete markets economies with several consumption goods. Journal of Economic Theory, 65(1), 43–78. https://doi.org/10.1006/jeth.1995.1002
- Engle, R. F., & Granger, C. W. J. (1987). Co-integration and error correction: Representation, estimation, and testing. Econometrica, 55(2), 251–276. https://doi.org/10.2307/1913236
- Financial Stability Board (FSB). (2017). FinTech credit: Market structure, business models and financial stability implications. https://www.bis.org/publ/cgfs_fsb1.pdf
- Gartner. (2022). Gartner forecasts worldwide IT spending to grow 5.1% in 2023. Gartner Newsroom. https://www.gartner.com/en/newsroom/press-releases/2022-10-19-gartner-forecasts-worldwide-it-spending-to-grow-5-percent-in-2023
- Ghose, B., & Maji, S. G. (2022). Internet banking intensity and bank profitability: Evidence from emerging Indian economy. Managerial Finance, 48(11), 1607–1626. https://doi.org/10.1108/MF-09-2021-0434
- Gomber, P., Kauffman, R. J., Parker, C., & Weber, B. W. (2018). Financial information systems and the fintech revolution. Journal of Management Information Systems, 35, 12–18. https://doi.org/10.1080/07421222.2018.1440778
- Grinblatt, M., & Longstaff, F. A. (2000). Financial innovation and the role of derivative securities: An empirical analysis of the Treasury STRIPS program. The Journal of Finance, 55(3), 1415–1436. https://doi.org/10.1111/0022-1082.00252
- Gujarati, D. N., & Porter, D. C. (2008). Basic econometrics (5th ed.). McGraw-Hill Education.
- Güven, P. (2022). Banka etkinliği ve inovasyon ilişkisine yönelik bir panel veri analizi. Journal of International Management Educational and Economics Perspectives, 10(1), 1–11.
- Haddad, C., & Hornuf, L. (2019). The emergence of the global fintech market: Economic and technological determinants. Small Business Economics, 53(1), 81–105. https://doi.org/10.1007/s11187-018-9991-x
- Ho, S. J., & Mallick, S. K. (2010). The impact of information technology on the banking industry. Journal of the Operational Research Society, 61, 211–221. https://doi.org/10.1057/jors.2008.128
- Houston, J. F., Lin, C., Lin, P., & Ma, Y. (2010). Creditor rights, information sharing, and bank risk-taking. Journal of Financial Economics, 96(3), 485–512. https://doi.org/10.1016/j.jfineco.2010.02.008
- Huang, Z., Tao, Y., Luo, X., Ye, Y., & Lei, T. (2023). Regional digital finance and corporate investment efficiency in China. Applied Economics, 55(43), 5115–5134. https://doi.org/10.1080/00036846.2022.2136616
- Johansen, S., & Juselius, K. (1990). Maximum likelihood estimation and inference on co-integration with applications to money demand. Oxford Bulletin of Economics and Statistics, 52(2), 169–210. https://doi.org/10.1111/j.1468-0084.1990.mp52002003.x
- Johnson, S., & Kwak, J. (2012). Is financial innovation good for the economy? Innovation Policy and the Economy, 12, 1–16. https://doi.org/10.1086/663153
- Kahveci, E., & Wolfs, B. (2018). Digital banking impact on Turkish deposit banks' performance. Banks and Bank Systems, 13(3), 48–57. https://doi.org/10.21511/bbs.13(3).2018.05
- Lee, C. C., Li, X., Yu, C. H., & Zhao, J. (2021). Does fintech innovation improve bank efficiency? Evidence from China's banking industry. International Review of Economics & Finance, 74(4), 468–483. https://doi.org/10.1016/j.iref.2021.03.005
- Li, Z., Chen, H., & Mo, B. (2022). Can digital finance promote urban innovation? Evidence from China. Borsa Istanbul Review. https://doi.org/10.1016/j.bir.2022.10.006
- Mahboub, R. M. (2018). The impact of information and communication technology investments on the performance of Lebanese banks. European Research Studies Journal, 21(4), 435–458. https://doi.org/10.35808/ersj/1126
- Malhotra, P., & Singh, B. (2010a). An analysis of internet banking offerings and its determinants in India. Internet Research, 20(1), 87–106. https://doi.org/10.1108/10662241011020851
- Malhotra, P., & Singh, B. (2010b). Experience in internet banking and performance of banks. International Journal of Electronic Finance, 4(1), 64–83. https://doi.org/10.1504/IJEF.2010.030786
- Ngari, J. M. K., & Muiruri, J. K. (2014). Effects of financial innovations on the financial performance of commercial banks in Kenya. International Journal of Humanities and Social Science, 4(7), 51–57.
- Nguyen, Q. T. T., Ho, L. T. H., & Nguyen, D. T. (2023). Digitalization and bank profitability: Evidence from an emerging country. International Journal of Bank Marketing, 41(7), 1847–1871. https://doi.org/10.1108/IJBM-03-2023-0156
- Oikonomou, M., Pierri, N., & Timmer, Y. (2023). IT shields: Technology adoption and economic resilience during the COVID-19 pandemic. Labour Economics, 81.
- Onay, C., & Ozsoz, E. (2012). The impact of internet banking on brick-and-mortar branches: The case of Turkey. Journal of Financial Services Research, 44(1), 186–204. https://doi.org/10.1007/s10693-011-0124-9
- Pesaran, M. H., & Pesaran, B. (1997). Working with Microfit 4.0: Interactive econometric analysis. Oxford University Press.
- Pesaran, M. H., Shin, Y., & Smith, R. J. (2001). Bounds testing approaches to the analysis of level relationships. Journal of Applied Econometrics, 16(3), 289–326.
- Pierri, M. N., & Timmer, M. Y. (2020). Tech in fin before fintech: Blessing or curse for financial instability? Working Paper No. 2020/014, International Monetary Fund.
- Sağlam, M., & Uğurlu, E. (2013). Kamu açıkları, parasal büyüme ve enflasyon ilişkisi: Türkiye örneği (1983–2008). Finans Politik ve Ekonomik Yorumlar, 50(576), Article 576.
- Soh, C., & Markus, M. L. (1995). How IT creates business value: A process theory synthesis. ICIS 1995 Proceedings, 4. https://aisel.aisnet.org/icis1995/4
- Şanlı, D., & Gülbay Yiğiteli, N. (2023). Do economic complexity and macroeconomic stability asymmetrically affect carbon emissions in OECD? Evidence from nonlinear panel ARDL approach. Environment, Development and Sustainability. https://doi.org/10.1007/s10668-023-03866-x
- Tunay, K. B., Tunay, N., & Akhisar, İ. (2015). Interaction between internet banking and bank performance: The case of Europe. Procedia-Social and Behavioral Sciences, 195, 363–368. https://doi.org/10.1016/j.sbspro.2015.06.335
- Türkiye Bankalar Birliği (TBB). (2023). Bankalarımız 2022. https://www.tbb.org.tr/Content/Upload/Dokuman/8969/Bankalarimiz_2022.pdf
- Ugurlu, E., & Jindřichovská, I. (2022). Effect of COVID-19 on international trade among the Visegrad countries. Journal of Risk and Financial Management, 15(2), Article 2. https://doi.org/10.3390/jrfm15020041
- Ulusoy, A., & Demirel, S. (2021). Türk bankacılık sisteminde dijitalleşme - kârlılık etkileşimi. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 40(1), 184–200. https://doi.org/10.17065/huniibf.931120
- Uzun, U., & Berberoğlu, M. (2017). İnternet bankacılığı hizmetlerinin banka performansı üzerine etkisi. Uluslararası İktisadi ve İdari İncelemeler Dergisi, 20, 51–62. https://doi.org/10.18092/ulikidince.310276
- Wang, H., Zheng, L. J., Xu, X., & Hung, T. H. B. (2022). Impact of financial digitalization on organizational performance: A look at the dark side. Journal of Global Information Management, 30(1), 1–35. https://doi.org/10.4018/JGIM.301602
Financial Digitalization and its Effects on Bank Financial Performance and Risk Level According to Ownership Structure: A Study in the Turkish Banking Sector
Yıl 2024,
Cilt: 27 Sayı: 2, 726 - 745, 29.11.2024
Çiğdem Kurt Cihangir
,
Sedat Yenice
,
Erginbay Uğurlu
Öz
The aim of this study is to determine the impact of financial digitalization on the financial performance and risk levels of deposit banks operating in Turkey. In the study where banks are grouped as public capital, private capital and non-resident (foreign) capital banks, the data for the period 2007Q4 - 2023Q3 are analyzed with the ARDL method. Considering that banks are the main component of the financial system, economic growth and consumer confidence index, which represents the confidence of financial agents in the economy, are included in the analysis as macroeconomic factors. The business model of banks determined by their owners also affects their financial performance. While private banks determine a business model to maximize profits, public banks may focus on providing and/or sustaining social welfare. Although there have been studies investigating the relationship between financial digitalization and financial performance of banks in Turkey, the uniqueness of this study is that there is no research that takes into account both the ownership structure and risk levels of banks. According to the findings of the study, it is found that private and foreign capitalized banks are more sensitive to the relationship between profitability and risk of banks and financial digitalization than public capitalized banks in terms of ownership. It is also determined that there is a negative relationship between financial digitalization and bank risk and profitability.
Kaynakça
- Acharya, R. N., Kagan, A., & Lingam, S. R. (2008). Online banking applications and community bank performance. The International Journal of Bank Marketing, 26(6), 418–439. https://doi.org/10.1108/02652320810902442
- Akhisar, İ., Tunay, K. B., & Tunay, N. (2015). The effects of innovations on bank performance: The case of electronic banking services. Procedia - Social and Behavioral Sciences, 195, 369–375. https://doi.org/10.1016/j.sbspro.2015.06.336
- Allen, F., & Gale, D. (1994). Financial innovation and risk sharing. MIT Press.
- Al-Shrari, T. Q. W. (2024). How do financial technology products affect financial performance? Evidence from banking sector. Migration Letters, 21(S2), 34–41. https://migrationletters.com/index.php/ml/article/view/6439
- Arora, H., & Arora, P. (2013). Effect of investments in information technology on bank performance: Empirical evidence from Indian public sector banks. International Journal of Business Information Systems, 13(4), 400–417. https://doi.org/10.1504/IJBIS.2013.055298
- Baker, H., Kaddumi, T. A., Nassar, M. D., & Muqattash, R. S. (2023). Impact of financial technology on improvement of banks’ financial performance. Journal of Risk and Financial Management, 16(4). https://doi.org/10.3390/jrfm16040230
- Beck, T., Chen, T., Lin, C., & Song, F. (2016). Financial innovation: The bright and the dark sides. Journal of Banking & Finance, 72(1), 28–51. https://doi.org/10.1016/j.jbankfin.2016.06.012
- Beloke, N., Messomo, E., & Mbu, S. (2021). The influence of digital financial services on the financial performance of commercial banks in Cameroon. European Scientific Journal ESJ, 17, 448. https://doi.org/10.19044/esj.2021.v17n15p448
- Brunnermeier, M. K. (2009). Deciphering the liquidity and credit crunch 2007–2008. The Journal of Economic Perspectives, 23(1), 77–100. https://doi.org/10.1257/jep.23.1.77
- Canatan, B., & İpek, E. (2022). Mobil bankacılık işlemlerinin banka net karlarına etkileri. Bankacılar Dergisi, 120, 6–17.
- Carlin, B. I., Longstaff, F. A., & Matoba, K. (2014). Disagreement and asset prices. Journal of Financial Economics, 114, 226–238. https://doi.org/10.1016/j.jfineco.2014.06.007
- Çizgici-Akyüz, G. (2023). İnternet ve mobil bankacılık uygulamalarının bankacılık sektörüne etkisi. Anadolu İktisat ve İşletme Dergisi, 7(2), 74–94. https://doi.org/10.59293/anadoluiid.1360102
- Del Gaudio, B. L., Porzio, C., Sampagnaro, G., & Verdoliva, V. (2021). How do mobile, internet, and ICT diffusion affect the banking industry? An empirical analysis. European Management Journal, 39(3), 327–332. https://doi.org/10.1016/j.emj.2020.07.003
- Demirguc-Kunt, A., Klapper, L., Singer, D., Ansar, S., & Hess, J. (2018). The global Findex database 2017: Measuring financial inclusion and the Fintech revolution. The World Bank. https://doi.org/10.1596/978-1-4648-1259-0
- Dorfleitner, G., Hornuf, L., Schmitt, M., & Weber, M. (2017). The Fintech market in Germany. https://doi.org/10.2139/ssrn.2885931
- Dura, C., & Atik, H. (2001). Bilgi toplumu, bilgi ekonomisi ve Türkiye. Literatür Yayınları.
- Elul, R. (1995). Welfare effects of financial innovation in incomplete markets economies with several consumption goods. Journal of Economic Theory, 65(1), 43–78. https://doi.org/10.1006/jeth.1995.1002
- Engle, R. F., & Granger, C. W. J. (1987). Co-integration and error correction: Representation, estimation, and testing. Econometrica, 55(2), 251–276. https://doi.org/10.2307/1913236
- Financial Stability Board (FSB). (2017). FinTech credit: Market structure, business models and financial stability implications. https://www.bis.org/publ/cgfs_fsb1.pdf
- Gartner. (2022). Gartner forecasts worldwide IT spending to grow 5.1% in 2023. Gartner Newsroom. https://www.gartner.com/en/newsroom/press-releases/2022-10-19-gartner-forecasts-worldwide-it-spending-to-grow-5-percent-in-2023
- Ghose, B., & Maji, S. G. (2022). Internet banking intensity and bank profitability: Evidence from emerging Indian economy. Managerial Finance, 48(11), 1607–1626. https://doi.org/10.1108/MF-09-2021-0434
- Gomber, P., Kauffman, R. J., Parker, C., & Weber, B. W. (2018). Financial information systems and the fintech revolution. Journal of Management Information Systems, 35, 12–18. https://doi.org/10.1080/07421222.2018.1440778
- Grinblatt, M., & Longstaff, F. A. (2000). Financial innovation and the role of derivative securities: An empirical analysis of the Treasury STRIPS program. The Journal of Finance, 55(3), 1415–1436. https://doi.org/10.1111/0022-1082.00252
- Gujarati, D. N., & Porter, D. C. (2008). Basic econometrics (5th ed.). McGraw-Hill Education.
- Güven, P. (2022). Banka etkinliği ve inovasyon ilişkisine yönelik bir panel veri analizi. Journal of International Management Educational and Economics Perspectives, 10(1), 1–11.
- Haddad, C., & Hornuf, L. (2019). The emergence of the global fintech market: Economic and technological determinants. Small Business Economics, 53(1), 81–105. https://doi.org/10.1007/s11187-018-9991-x
- Ho, S. J., & Mallick, S. K. (2010). The impact of information technology on the banking industry. Journal of the Operational Research Society, 61, 211–221. https://doi.org/10.1057/jors.2008.128
- Houston, J. F., Lin, C., Lin, P., & Ma, Y. (2010). Creditor rights, information sharing, and bank risk-taking. Journal of Financial Economics, 96(3), 485–512. https://doi.org/10.1016/j.jfineco.2010.02.008
- Huang, Z., Tao, Y., Luo, X., Ye, Y., & Lei, T. (2023). Regional digital finance and corporate investment efficiency in China. Applied Economics, 55(43), 5115–5134. https://doi.org/10.1080/00036846.2022.2136616
- Johansen, S., & Juselius, K. (1990). Maximum likelihood estimation and inference on co-integration with applications to money demand. Oxford Bulletin of Economics and Statistics, 52(2), 169–210. https://doi.org/10.1111/j.1468-0084.1990.mp52002003.x
- Johnson, S., & Kwak, J. (2012). Is financial innovation good for the economy? Innovation Policy and the Economy, 12, 1–16. https://doi.org/10.1086/663153
- Kahveci, E., & Wolfs, B. (2018). Digital banking impact on Turkish deposit banks' performance. Banks and Bank Systems, 13(3), 48–57. https://doi.org/10.21511/bbs.13(3).2018.05
- Lee, C. C., Li, X., Yu, C. H., & Zhao, J. (2021). Does fintech innovation improve bank efficiency? Evidence from China's banking industry. International Review of Economics & Finance, 74(4), 468–483. https://doi.org/10.1016/j.iref.2021.03.005
- Li, Z., Chen, H., & Mo, B. (2022). Can digital finance promote urban innovation? Evidence from China. Borsa Istanbul Review. https://doi.org/10.1016/j.bir.2022.10.006
- Mahboub, R. M. (2018). The impact of information and communication technology investments on the performance of Lebanese banks. European Research Studies Journal, 21(4), 435–458. https://doi.org/10.35808/ersj/1126
- Malhotra, P., & Singh, B. (2010a). An analysis of internet banking offerings and its determinants in India. Internet Research, 20(1), 87–106. https://doi.org/10.1108/10662241011020851
- Malhotra, P., & Singh, B. (2010b). Experience in internet banking and performance of banks. International Journal of Electronic Finance, 4(1), 64–83. https://doi.org/10.1504/IJEF.2010.030786
- Ngari, J. M. K., & Muiruri, J. K. (2014). Effects of financial innovations on the financial performance of commercial banks in Kenya. International Journal of Humanities and Social Science, 4(7), 51–57.
- Nguyen, Q. T. T., Ho, L. T. H., & Nguyen, D. T. (2023). Digitalization and bank profitability: Evidence from an emerging country. International Journal of Bank Marketing, 41(7), 1847–1871. https://doi.org/10.1108/IJBM-03-2023-0156
- Oikonomou, M., Pierri, N., & Timmer, Y. (2023). IT shields: Technology adoption and economic resilience during the COVID-19 pandemic. Labour Economics, 81.
- Onay, C., & Ozsoz, E. (2012). The impact of internet banking on brick-and-mortar branches: The case of Turkey. Journal of Financial Services Research, 44(1), 186–204. https://doi.org/10.1007/s10693-011-0124-9
- Pesaran, M. H., & Pesaran, B. (1997). Working with Microfit 4.0: Interactive econometric analysis. Oxford University Press.
- Pesaran, M. H., Shin, Y., & Smith, R. J. (2001). Bounds testing approaches to the analysis of level relationships. Journal of Applied Econometrics, 16(3), 289–326.
- Pierri, M. N., & Timmer, M. Y. (2020). Tech in fin before fintech: Blessing or curse for financial instability? Working Paper No. 2020/014, International Monetary Fund.
- Sağlam, M., & Uğurlu, E. (2013). Kamu açıkları, parasal büyüme ve enflasyon ilişkisi: Türkiye örneği (1983–2008). Finans Politik ve Ekonomik Yorumlar, 50(576), Article 576.
- Soh, C., & Markus, M. L. (1995). How IT creates business value: A process theory synthesis. ICIS 1995 Proceedings, 4. https://aisel.aisnet.org/icis1995/4
- Şanlı, D., & Gülbay Yiğiteli, N. (2023). Do economic complexity and macroeconomic stability asymmetrically affect carbon emissions in OECD? Evidence from nonlinear panel ARDL approach. Environment, Development and Sustainability. https://doi.org/10.1007/s10668-023-03866-x
- Tunay, K. B., Tunay, N., & Akhisar, İ. (2015). Interaction between internet banking and bank performance: The case of Europe. Procedia-Social and Behavioral Sciences, 195, 363–368. https://doi.org/10.1016/j.sbspro.2015.06.335
- Türkiye Bankalar Birliği (TBB). (2023). Bankalarımız 2022. https://www.tbb.org.tr/Content/Upload/Dokuman/8969/Bankalarimiz_2022.pdf
- Ugurlu, E., & Jindřichovská, I. (2022). Effect of COVID-19 on international trade among the Visegrad countries. Journal of Risk and Financial Management, 15(2), Article 2. https://doi.org/10.3390/jrfm15020041
- Ulusoy, A., & Demirel, S. (2021). Türk bankacılık sisteminde dijitalleşme - kârlılık etkileşimi. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 40(1), 184–200. https://doi.org/10.17065/huniibf.931120
- Uzun, U., & Berberoğlu, M. (2017). İnternet bankacılığı hizmetlerinin banka performansı üzerine etkisi. Uluslararası İktisadi ve İdari İncelemeler Dergisi, 20, 51–62. https://doi.org/10.18092/ulikidince.310276
- Wang, H., Zheng, L. J., Xu, X., & Hung, T. H. B. (2022). Impact of financial digitalization on organizational performance: A look at the dark side. Journal of Global Information Management, 30(1), 1–35. https://doi.org/10.4018/JGIM.301602